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    Echo Park Automotive

    2.9 (32 reviews)
    Open 9:00 am - 9:00 pm

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    5 months ago

    Keith @ EchoPark answered my prayers. Late model, low mileage, and good condition.!!

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    3 years ago

    It took 3 days before I got a call back and THEN refused to take a cash offer $3k below asking.

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    2 years ago

    we had a great experience buying a vehicle here. everyone was kind and it was an easy process. the facility is clean and love our vehicle.

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    Customer Service

    Thank you Mary for sharing your experience with us!

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    Ask the Community - Echo Park Automotive

    Review Highlights - Echo Park Automotive

    Gloria Little at Echo Park was great..

    Mentioned in 3 reviews

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    Land Rover Birmingham

    Land Rover Birmingham

    (19 reviews)

    Do not trade with these people at all. Took extreme advantage of my wife when she bought the land…read morerover, basically rear end assualted her, then the windshield leaks, they all do that, AC went out, windows wont roll down, doesn't even have 15k miles on it. They gave us a loaner vehicle, we had it so long they forgot who had it so they just tracked via gps they put on there and appeared to wife's workplace acting like she stole it, I mean wtf. POS of a place, such a great brand just being destroyed from with in. Think budlight, look how they destroyed their brand, landrover be like let's ride with budlight and burn it down. Do yourself a favor, avoid this brand and place at all costs or it will cost you plenty extra wasted time and money. Their manger posts fake reviews on google too, they know they are F*c£ing it up. Update. Un FN believable. Didn't make it 15 mins away after they "fixed everything" Windshield still pours water on me. They didn't even change the old moldy headliner from the original leak. Back in a loaner car. I can't make this stuff up.

    This place is about as well-managed as a tomato soup sandwich eaten on a table with a white…read moretablecloth. About 4 mos ago, I took my 2018 Range Rover in b/c the liftgate was opening, but stopping halfway open. They told me it was a simple "strut" problem and they'd order the parts and call me. They never called. This past week, we called them and asked and were told "uuuhhh, yeah, bring it in, we got the parts." That annoyance aside, more, bigger issues were to come. No updates were provided once i dropped my car off and i had to text after a couple days. When I did, I was told the liftgate issue was bigger than anticipated but it would be done the next day. Two days later, no car. I contacted them and was told a long, winding story about how it was worse than they thought, so they had to take it all apart and do trial and error to see what may or may not be broken. If youre thinking it sounds like they dont know what theyre doing, you may be right. From there, I was told they think the gate's wiring control box needs to be replaced and they'd have to farm out the work to a subcontractor since the roof of the car would need to come down (!), as well as a bunch of new parts. The total? Only $2k. MOST NOTABLY, they further broke the gate such that now, it no longer works at all! But the real issue here is this: I was never called and asked to authorize the trial and error, lets-take-a-part-the-liftgate spree they engaged in. In fact, when I told them i was coming to get it, they still had the entire thing taken apart so now Im waiting more. That said, they sure got me the new quote/electronic invoice to pay really, really quickly. My car? Still not ready. Customer service here is nonexistent and they amount to little more than highway robbers.

    Voyles CDJR of Birmingham

    Voyles CDJR of Birmingham

    (3 reviews)

    BUYER, SERVICE, ETC BEWARE!!!!!…read more My vehicle had to be towed in bc the fuel pump went out! It took a while for them to even have someone look at it. I was understanding as I know that parts can be on back order, employee shortages, etc. I was called & told that it would cost a little over $1100 to fix. I explained to them that it could take me a few months to come up with that amount of $ & couldn't afford to be charge for them holding it. I was told not to worry about a storage fee as there would be none. I spoke with them again when I had half of the $ & was still told it was fine! I was a month in trying to raise the money when I got a letter from Voyles & then a certified letter that they would be AUCTIONING OFF MY TRUCK! I called & was yelled at by Jimmy (service manager). I told him that he assured me that there would be NO problem with them holding the truck only for him to get rude again! I had to have someone else loan me the rest PLUS A STORAGE FEE (that I was told there would not be) so I could get my truck back before they auctioned it off! They are slow at their work, rude, unprofessional, & lie to just to gain! Also, I asked them to check for a leak & had to remind them twice to check! Very bad business practice! When I went to pick up the truck I witnessed them tell an older gentleman that had come in to schedule a repair that they may not be able to honor his warranty bc it was sold to the gentleman when they were still BENCHMARK! They also told him that his appointment would have to be set two weeks out bc they were so behind! Do not use VOYLES!! I also had my truck engine rebuilt by Benchmark & it broke down!!

    Whoever manages the service department at this place is a complete idiot. They are not organized at…read moreall. Do not take your car to get serviced here. Better yet, don't buy a Jeep in Birmingham unless you personally know someone who can service it. I like my Jeep but I will never be buying another one solely to avoid having to deal with these people. Hendrick is the other jeep dealer in town and their service department is also awful.

    Echo Park Automotive - usedcardealers - Updated May 2026

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