Amber was kind and helpful throughout the whole experience. Helped us select the best options. read more

Haidilao - Chinese Near Me - Mesa, Arizona

Haidilao is such an amazing experience - for food and families! I came with my husband and some friends on Monday. We liked it so much, we brought the whole family back on Saturday! The hot pot experience means you pick your broth, protein, veggies, and noodles - cook and eat. The easiest way to explain it, it's like the melting pot, but way better!! Some of the highlights include: vibes, cleanliness, flavor of food and broth, but most importantly the hospitality! WOW. I have two toddlers and taking them out is always a risk, especially my two year old. I hesitated bringing them to a place with boiling broth that you cook your food - so risky! But this place is so kid and family friendly. They know what to expect with kids and they completely cater to the kiddos! They offered kids plates (fries, bao, and melon), they have a robot delivery cart that they always say "hi," to, they give toys to play with, and they have a "noodle dance!" In the last three days since, my kids have asked to go back at least 3x each day! If it's a hit with the kids - it's a hit for us! My whole family loved the experience and the food is so delicious. I'm so grateful for the accommodations, hospitality, service, tastes, and overall experience. 10/5 stars easily! Can't wait to go back. read more

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Feels like the service is inconsistent. Only been here a second time but probably won't be a third. The first trip here we were greeted at the door and server brought us aprons, wet napkins to wipe down hands, hair tie, etc. On our second trip here we brought the family. Although the server was nice we did not get the same experience. Once we got our bill we were charged for items that we did order but did not come out and also the sauce bar charge which we did not touch. Food quality is the same both times. Broth is the main reason we did come and they do have the broth packets in grocery stores. If service is lacking there's truly no reason to spend so much money eating at the restaurant. Ambiance was great the first time. Again everyone was happy and helpful. Second time around we came around their happy hour specials at 9. When greeted it almost seemed as if they were annoyed that we showed up. Overall hot pot is such an easy dish to have at home and with the lack of experience and service there's no reason to pay that much. read more

Haidilao has the best flavored broth for hot pot. If you haven't had Haidilao before like I haven't, you don't understand. We ordered four different broths and they were all excellent- sichuan hot and spicy, tom yum, pork bone broth, and mushroom flavored. They let the customers use ipad tablet to order desired vegetables, meats, tofu, mushrooms, fish balls, appetizers, and whatever else you want that is on the menu. The customer service was great. The waitress came by and went and took away all the dirty dishes and dirty napkins to provide us with more space to enjoy our meals. I would recommend this place to others in a heart beat. I would also come visit this place again for sure in the near future when I am back in town. read more

Haidilao - Chinese Near Me - Mesa, Arizona

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Really enjoyed our meal here! We did 4 broths and they all were amazing. The meats were great, noodles were delicious. They did a whole dance while making the noodles, the kids loved it. Service was impeccable! Everybody we interacted with had amazing energy. I would say the only thing that was a bit of a negative for me was the price. Definitely amazing quality and experience, but it would be more a special occasion place for me than a routine stop. read more

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What better place to celebrate Lunar New Year than a hot pot place? People have been asking me recently whether I've tried Haidilao so I figured it would be perfect to try out some huo guo on the first day of the year of the horse. I went with a friend and had reservations just in case it was super busy. We were one of the first people there at opening and while it wasn't busy at 11 the tables filled up later on. One thing that was weird was that you have to register with them on their tablet to be able to order anything. This involves giving your name, email, phone number, etc. I asked if I could opt out and the server sheepishly (despite it not being year of the sheep) replied no. Apparently you accrue points from each dining experience by giving away your data to them. Would you consider that a fair trade off? Anyhoo, after registering we got down to business and started ordering. A little explanation from the server would have helped in navigating the menu and getting information about the different food options but we muddled through OK in the end. If you order their signature noodles it comes with a hand pulled noodle dance where a noodle boss flings, twists and rotates a very long noodle in a Cirque du Soleil-esque fashion before putting it in a bowl for you to dip into your broth. It was quite a show! The noodle itself was delicious, having the perfect amount of chew. Our other food options were quite good, with the exception of the shrimp. It wasn't cleaned so unless you take out the vein yourself you're going to be tasting grit when you eat it after cooking. No bueno! The condiment bar had the most variety I've ever seen at a hot pot place. We made good use of the bar to make our dipping sauces and to indulge in some crispy crunchy shrimp flavored chips. The ambiance was modern and aesthetically pleasing. Everything looked well maintained. Service was slightly lacking. As mentioned before, we would have liked someone to explain the menu more to us and to check up on us more. We did get a refill on our broth so that was good at least. If you get to-go containers they come in paper cups with a plastic lid. The total was pretty pricey in the end, but we ordered with our eyes instead of our stomachs and had food leftover. It is very easy to accrue a lot of $$$ for the total since there are so many delicious sounding options! read more

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Haidilao Mesa Just an fyi, this restaurant is not an AYCE KBBQ or Hot Pot Sauce bar is $2.99 per person We did the Miso Soup Base along with the Pork Stomach And Chicken Soup Base playing it pretty safe and mild. Dancing Noodle Piece is a must with the show at your table that it comes with as they dazzle you with the Noodle making and stretching. Fun and tasty Kobe Beef Belly Portion is a good selection for the carnivores and goes along ways. A5 Miyazaki Japanese Wagyu Ribeye Portion Pork Belly Portion Prime Rib Eye Portion USDA Bok Choy Napa Cabbage Went here for for a birthday and told our waitress and they did nothing which was disappointing. Overall service was good, I still prefer the AYCE, than this location. Maybe being fairly new, some of the details are not nailed down. San Diego location was much better. read more

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First time being at Haidilao or any Haidilao location. They had a kiosk station outside to announce wait times and reservation list. Signing up was easy enough and would prompt a text when the table was ready so we got a moment to walk around until then. It didn't leave much time for walking because we were alerted right away. Checking in after that was a little chaotic. Staff seemed overwhelmed and didn't know what to do with us because they were attending to a customer at their gift shop. We were told to sit in the waiting area which was pleasant enough. There were free snacks and beverages. There are board games inside and outdoor games outside. I've never seen an establishment do this and that's a plus for me. Hospitality is the best quality I look for in establishments like this. They have a variety of soup bases to choose from and a sauce bar for an extra charge. We went with herbal, tom yum and mushroom. All were good, but tom yum was our fave. The three noodle set all had unique flavors. One especially tasted citrusy and was a welcome delight! The lamb was sliced thin like all meats and cooks quickly. All are à la cart so can be pricey. It at least caters to everyone's tastes and preferences. We also ordered tea and I noticed that it was over steeped. After mentioning it, they brewed a brand new tea for me! I could tell with first sip immediately. Even though we didn't order much, we left stuffed that night. Thank you!! read more

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I had a very pleasant visit with the family celebrating a birthday. From the moment we walked in to we had arrived at our room, we were treated at VIPs. We were informed about the restrooms and the sauce station (extra charge) ahead of time. Due to the birthday, our room was decorated. What a lovely thoughtful gesture. The ordering iPad was easy to use. The food usually arrived within 15-20 minutes. There's always a water jug available to refill our cups. Tip: order 4 bases for the pot. All of the ingredients are so fresh . You'll have more variety and will enjoy your experience even more. P.s. the restroom has mouth wash!! Special shout out to Mike the host and our server, Kee Ho, for their exceptional service! read more

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We were excited that this place is finally open and wanted to try it to compare it with other Haidilao locations we've been to. The wait was maybe 5-10 minutes when we came on a Friday just before 7pm. We were in the waiting area after we received a text message then we're led to our table. It was super busy and the everything looked clean. We ordered what we have tried before at other locations like the Tom Yum broth and Mushroom broth as well as USDA Prime Ribeye, Kobe Beef Belly, Assorted Mushroom Combo, Sweet Potato Vermicelli, Mixed Vegetable Platter, and the 8-second Bean Curd Skin. They charged for the sauce bar so might as well utilize it. When we received our food, the Tom Yum broth and the Mushroom broth just didn't have the same flavor as other locations which was disappointing to us. In fact, everything else we ate was just okay to us and definitely not the same experience we had at other locations. They also don't participate in giving you freebies/toys if you say certain "secret" phrases to them like "Do I look like a kid to you?" or "I'm a little fairy". Our waiter looked at me funny then knew what I was talking about and said it's only California locations that do that which I thought it was all locations. Anyways, we thought this place was just okay and I'm sure there's room for improvement; however, it definitely wasn't worth the money to us. read more

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This is a typical Haidilao restaurant, a brand that's extremely popular in Mainland China. This location is the first one in Arizona and is situated next to a very popular Chinese supermarket. This restaurant also has all the decor and a fun waiting area. What I love most about Haidilao is the high quality of the ingredients, the wonderful service (though there's still some room for improvement at this location), and the amazing selection of condiments. If you order the hand-pulled noodles, the staff will perform a noodle-dancing show while pulling them right in front of you, which makes the experience even more fun and memorable. read more

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It was Saturday Night and we were trying to figure out what we were gonna do for dinner. We had already decided that we would go to the Mei Kong Plaza to do some shopping, and we figured we would eat at one of the establishments that were there. We hadn't had hot pot in a very long time, and we figured we would give Haidilao a try. I thought their concept was extremely interesting as they have a restaurant and a gift shop right next door that sells all types of cute Asian novelties. The restaurant is definitely family-oriented. They had a few areas set up for people who were having birthdays. I found the restaurant to be extremely well-lit, and the food presentation was very appetizing. I found it a bit challenging, going through the menu on an iPad, but that's just because I am an old-fashioned kind of guy. The food quality was very good and very fresh. I would advise at least one person in your party to spend the extra $3.99 for the additional bar so that you can get different spices to accent the taste of your food. In my opinion, my soup, which was the mushroom was very bland, and I needed to spice it up. I just wish I had had my Vietnamese fish sauce for that meal. Note to self: bring Vietnamese fish sauce next time I visit this establishment. If you pay the $3.99 extra, you get the additional appetizers and spice bar as well as dessert, which consists of various Asian delights, and you also have a choice of getting vanilla or strawberry ice cream if you ask your server. Our server was extremely personable and dead. A great job checking on us during our meal. All in all, it was a good experience and we will be back. read more

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12.21.25 - Second time eating at Haidilao but first time at this new location. I first tried Haidilao about 8-10 years ago in Cali (Irvine location I think) and thought it was really good! Happy to see another hot pot option here in AZ. They do not offer AYCE option so it can add up! I was greeted as soon as I walked near the entrance and was handed a little welcome gift bag with snacks and a $10 off coupon to use for the next visit (expired 12/31/25). That was nice! The have a little waiting area inside with a mini snack bar with some refreshments along with a full sized bar as well. I didn't check which specific liquors they had. It looked limited though. There's extra seating outside too. Great service! I was checked on by 3 different people as I waited for my family to arrive. Our server, Duy, was great as well. Very friendly and helped my mom with all her questions and even made sauces for my parents. Order: Drink: Matcha Coconut for me and waters for everyone else Broth - tom yum and spicy pork bone broth. We left the other 2 as water to flavor ourselves. Meats - 2 different beefs, chicken, tofu fish cake, assorted meatballs, and the assorted seafood platter. Veggies - assorted veggie platter, assorted mushroom platter, tang oh and lotus root Noodles - handmade noodles and potato noodles Sweets: golden fried buns (free with secret code!). I didn't try anything from the dessert bar. It's not my kinda dessert Everything was fresh and good quality. Place is bright, clean, and really nice inside. Service was 5/5. Tom yum broth was delicious! I didn't try the pork bone broth. I highly recommend getting the mixed platters so you don't have to get a bunch of things separately. Things I didn't like and hope they can improve on: - wish the veggie platter portion was bigger. It just didn't seem like enough. You only get a few pieces of each - they charge for sauce per person. It is not included - we chose 2 broths but it would have been an extra charge to fill the entire halves of the pot. I've eaten enough hot pot to know how to flavor the 2 water ones well but others may not - update the website to include ALL of the items on the menu along with their prices per item so people can get an estimate or pre-plan ahead of time what to order They also had a little show with music and someone in a costume dancing. Im not sure how often the performance occurs or if at specific times. My brother treated my parents and I for our birthdays and forgot to take the breakdown receipt but I do know that the total was $252.52 with tip. And thats with the fried buns and 2/4 sauces deducted from the total. read more

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A friend made a group dinner reservation here recently because 1) she loves hot pot 2) she'd heard really good things about Haidilao 3) it's supposed to be a fun dinner outing. I came in with no expectations - not knowing how it would work or what i'd even be eating for dinner. The hostess was nice when I arrived, and promptly took me to our table... which came with cute aprons, since we'd be dealing with soups. It worked out that the guys ordered only spicy hot pot and us ladies favored savory bases. We had a handful of servers so it's hard to say who was ours specifically. A girl was kind to go over the menu and how it works. It is definitely not all-you-can eat, so if you don't pay attention to what you're ordering it can get pricy. Us girls ended up paying about $45 per person with tip. I would have preferred to spend less on veggies and more meat but I was going with the team. Of the four bases we ate, the plain broth was our least favorite and the best was the three delicacies. Definitely get quail eggs if they're available, and spend a few extra bucks on the dancing noodles. You can get dessert for an extra cost - ice jelly - but it didn't look horribly appealing to us (one of my foodie friends after the fact told me we should've at least tried it). We used a code to get dough sticks since a couple other options were unavailable for the day. After you pay, this Haidilao has a soft serve social area that was a cherry on top of a nice outing. Definitely want to come back but with less people next time so I have more control on what we order. read more

Amber provided an excellent service. She was attentive to us, explained how everything works, from selection the different broths- either 2 flavor or 4 flavor. (You will end up paying around $30 just for the broths btw, unless you select hot water as a base which is free. Good idea if you just want two broth flavor only. 2 flavor/2 water) the recommended meat choice, and how the whole process works. If you never been to a Haidilao, it can be overwhelming since everything including the sauce bar is à la carte ($5). Since this is a high end hot pot, you're going to spend-$80-120 per person read more

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You know at first I went because one of my friends begged to go but I was thinking nah it's over hyped and over priced not worth it. I went and BOY WAS I WRONG. It is so worth the hype. Yeah it's on the expensive side by the quality and service you get is worth every single penny. The foods was phenomenal. I love me a good hot pot experience but this took it to a whole new level. As soon as we got seated our server Emily pulled out a lens cleaner for my glasses, hair ties, snacks, and cute lil wet wipes for us. She kindly went thru the menu all with a smile. When we ordered our food we thought it would not be enough but boy it was delicious and filling. I tried the duck intestines for the first time. Wtf... it is now my favorite. DARN YOU SO I HAVE TO COME BACK!!!!! David the host was so so kind and so funny. He even got us from outside and let us know there is a table inside in the waiting area we can sit at. He (I KID YOU NOT) cleaned off the waiting area table and gave us snacks right after then showed us the complimentary watermelon drink. WHAT THE?! you mean to tell me there is a snack before the meal?!?!??!?!!!! WHAAAAAAAA. Anyways this was an amazing amazing experience and for sure I recommend you get the dancing noodle!!! I was going to post a video of it but it's better you go see it yourself:) Thank you Emily and David for making my the experience so good and welcoming. Will for sure come back! read more

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This was a hard visit. I really wanted to like it but it was very hard to. The server was great! However the dinner was hard to enjoy. You decide between broths, and splitting 2 or 4. Then you select your meat which is a small portion for what you pay. There is a seasoning bar that you use, I didn't know so our broth was very bland. We had the beef belly and pork belly. Not my favorite. It was very busy but quick to provide the toppings which wasn't a lot. We ordered the noodle dance.. we didn't get it until we were done with the food. We ended up canceling it. Would I recommend? Maybe. Maybe on another occasion. It's very pricey so be prepared. read more

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Recommend: Yes Price: Pricier end Service: Good but could improve Ambiance: 5 stars. Beautiful lighting, kept clean all around Food: overall everything was good. But do I feel like the meat was anything fancy or premium. No. HaiDiLao Hack: order one broth and then 3 water. You can make ur own spicy broth from using the condiments. Unless each person wants their own broth. Details: we decided to try their late night all you can eat meal deal. ($20 per person just for the meat). I didn't think there was anything fancy with the meat but the deal is great for all you can eat compared to ordering individually. My favorite item to order was the fish filet. Very soft and you still get your protein in. read more

This is a super fun spot! They have tons of meat and seafood options to choose from and several different broths. You can choose to do 1, 2 or 4. We had a group and so we did 4. My biggest issue with hot pot is that everything ends up tasting like the broth. Spending extra $ on more expensive meats just doesn't make a lot of sense. I highly recommend getting the hand pulled noodle. A guy comes out and puts on a show and it's super fun. The noodle is great too! We also saw someone celebrating their birthday and it looks like the most embarrassing /awesome birthday celebration ever. Take a friend for their birthday and you won't regret it. This place is fun and if you like hot pot you will love it. At the end of the meal they even send you home with a little snack bag. It is definitely worth checking out! read more

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For a birthday we specifically came here. It was an event to say the least! Everything from the "birthday song," the "Noodle-Man Dance" and the hot-pot meal itself was indeed an experience. A bit pricey and extras weren't included but separate choices, sure. But well worth it! read more

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We're no hotpot experts... 90% of the year it's too hot to eat soup! With it being cold and rainy the last week, it was finally hot pot time. I looked at a few places but we decided on Haidilao when we saw there was no waitlist online. The restaurant is nice and new, part of the Mekong expansion. The service is good- Isabelle was kind, helpful, and had good recommendations. Ladies are given a complimentary hair tie. Not sure if the aprons are only for the customers who opt into the $3.99 sauce bar, as we didn't. Natty P.'s review is on par- this place isn't AYCE! I wasn't expecting to be nickled and dimed for EVERYTHING. Should have read her review first lol. We did a quarter pot with mushroom soup, tom yum soup, spicy beef tallow, and spicy pork bone= $32.96. This doesn't include anything. 1 Australian lamb shoulder= $14.99 1 Angus Boneless short rib= $24.99 1 Pork Belly= $12.99 Handmade noodle= 3.99 Napa cabbage= 7.99 Udon= 4.99 Bok Choy= 6.99 Mini fried tofu= 6.99 Pork and cabbage dumplings= 5.99 Fried steamed bun= 5.99 Total: $139.56 for 2 people, pre-tip Admittedly we went ham... did we need 3 proteins? No, but if you're going to eat here, might as well! The quality of the proteins are quite good. The cabbage and bok choy come out as whole leaves, separated. It made eating the cabbage difficult, so I ripped it up before putting it in the broth. Our favorite broth overall was the spicy pork bone. Yes, it's spicy, but not overwhelmingly so. The Spicy beef tallow is the SPICIEST and the peppercorns and Schezuan spices are numbing but it's the best for dipping meat into. The Tom Yum would be my 2nd choice overall, but I would chose the spicy pork bone over it. We could have done without the mushroom broth. Although we were full, we ordered the fried steamed buns because Isabelle said she dreams about them. She was right- they are HEAVEN dipped into the condensed milk (which I could have used more of)!! Overall, a good experience for special events and entertaining guests, but not a daily occurrence. I'll opt for inclusive hotpots. read more

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Good soup options and side dishes and meat to order. Enjoyed my experience. Recommend going with a bigger group so you can share the soups, if not there will be a lot left over. read more

Been wanting to try this place out ever since we heard one was opening in Arizona. Waited a few weeks after they opened to go try them out, to let them work out grand opening kinks and for lower wait times. We came during prime lunchtime hours and were able to get seated right away. After looking over the options, we decided to get the quarter pot with tom yum soup, regular pork bone soup, spicy pork bone soup and mushroom soup. Our favorite broths from the ones we tried were the regular pork bone soup and the tom yum soup. I went with someone who does not eat beef or lamb, so our protein options were limited. We had thought there would be more seafood options to make up for it but unfortunately there were not. So, we ended up ordering two things of the pork belly and a fish and shrimp duo platter, with a whole bunch of different veggie and noodle items. Our favorite parts about this place were the clean appetizer/sauce bar, dessert bar (especially their tofu pudding), and the excellent attentive service. Where else are you going to find a server who offers to peel the shrimp for you? We didn't take her up on the offer, but it was something surprisingly thoughtful we never thought someone would offer. Overall, it was a great experience. This is one of those places I would come to for special occasions or if you have guests visiting and want a more elevated hotpot experience. The quality of the food in general wasn't any more outstanding than other hotpot places. If you come here, it's more for the novelty, extra amenities, attentive service and well maintained cleanliness. read more

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Haidilao finally opened in AZ! We came for lunch. It was decent busy but no wait. Service was top notch! The Mala broth was so fragrant and numbing! Meat quality is good. Hubby was sweating lol Of course we had to order the dancing noodles. He put on a fun show! The price is definitely on the higher end compare to AYCE style places like KPot. But it's worth to try for sure! read more

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I came here for a date night on Thursday evening and arrived around 6:30pm. We did put our names on the waitlist but didn't wait long. We waited inside where we got to enjoy snacks and water or juice. Service is friendly and they offer you hot tea as well. I loved the sauce bar and complimentary side dishes. I also loved the complimentary dessert. It's a fun place but does get quite pricey when you add things on. We did the secret "code" golden bricks and got free deep fried buns with condensed milk! When you leave, you get a goody bag full of snacks. read more

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Had a wonderful experience with Amber our server this was mine and my families first time coming in she helped us out with the menu and making the experience super helpful!! Totally recommend:) read more

Haidilao - Chinese Near Me - Mesa, Arizona

Arizona is lucky to have a Haidilao! From the moment you walk in, the service is outstanding--staff warmly guide you through the ordering process and go out of their way to make the experience seamless. While waiting to be seated, guests can enjoy complimentary snacks, drinks, and even ice cream in the lounge area, which sets the tone for the meal. Once seated, each person (kids included) receives a disposable apron to protect against splashes--a thoughtful touch that shows how much they care about the details. The meal begins with your choice of soup bases (up to four per table), and from there you can customize your hot pot with a wide variety of toppings ordered directly from an iPad. A robot even delivers some of the dishes, which is a fun and futuristic twist. Families will especially appreciate the kid-friendly touches: little ones are given toys, making the experience enjoyable for all ages. The sauce bar is another highlight, offering an impressive range of ingredients so you can craft your perfect dipping sauce. Here are two of my go‑to combinations: Spicy Savory Ponzu - 2 scoops ponzu sauce - 1 scoop soy sauce - Cilantro, garlic, green onion, sesame oil, Thai chili, and chili oil Spicy Sesame Sauce - 2 scoops sesame sauce - 1 scoop soy sauce - Sesame oil, garlic, green onion, sugar, chili oil, and cilantro Whether you're here for the novelty, the flavors, or the fun extras, this is a must‑try hot pot experience! read more

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Food was amazing and the service was good as well. The noodle dance is a must and I do believe it is worth to pay the 3 dollars for the unlimited sauce bar. The interior was all very pretty and modern. read more

Haidilao - Fish meat and pork meat - Chinese Near Me - Mesa, Arizona

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Wow ! Cool ambience, food, great service factored into this 5 star review. It's spendy but treat yourself to this hotpot restaurant where you order the broth and the protein from the tablet on the table. There is a dancing noodle where a server dances to music while your noodles are stretched and played for your entertainment. We ordered the pork stomach, miso, tom yum and spicy pork bone broth to cook our angus beef short slices. Beware the broth is boiling hot. We also ordered a small plate of bok choy and cabbage and other vegetables. That cost $12.99. There is a salad/seasoning bar that is an extra $7.98 . The dessert bar which had grass jelly, coconut jelly and some dried pineapples was complimentary per my receipt. Without the salad bar which had seaweed salad and buckwheat noodles, I'd still be hungry. They also had oranges and apples. It was a spectacular dinner. You are gifted with a small bag of cookies per visitor when you leave. Excellent and attentive service. The server refilled one of our broths. We took home the broth/soup bases because there was so much and it was so good. I'll make extra meals out of them. I'll take out of town guests here or for special occasions. The decor is gold and modern. There was complimentary mouthwash and toothpicks in the bathroom. I'm not so intimidated by hotpot restaurants anymore. Splendid dinner. read more

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We stumbled upon this place after visiting Miniso for my 4-year old next door. Everything was delicious and everyone was so nice! My daughter was brought out a special kids plate (with fries, fruit, and a panda bao bun) for free and they gave her a toy fan to help her cool down the soup. We were blown away by how thoughtful and kind they were with the kids. Dancing noodles were so fun and some of the best tom ka soup we've ever had. A little pricey but such a great overall experience, worth it! We will be back! read more

Haidilao - Kids plate (free!) - Chinese Near Me - Mesa, Arizona

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Haidilao is finally in Arizona and it did not disappoint! I went with friends for the first time and was instantly sold when I discovered there's free snacks, juice, and ice cream in the waiting area. Ordering is a la carte on tablets and there's even a sauce bar with pudding, jelly, and random treats, but don't be fooled it's an extra $3.99 per person! Don't miss ordering the hand-pulled noodles for the noodle dance show. I suggest sitting in the aisle, you won't regret it! And the face changer performance at the end of the night was such an unexpected bonus!! Pro tip: Skip the line and make a reservation with their AI robot! read more

Service was amazing, the waiters were all very helpful and attentive. The food was pretty good, just your basic hotpot so not hard to fail. While we were there we got to witness one of their performances with the changing masks which was super cool! read more

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Make sure to wear something warm or bring a blanket, it gets very cold inside. The food is delicious and the service is fast. The dancing noodle performance is super entertaining and definitely a highlight. Just keep in mind that everything is a la carte, so the bill can add up quickly. Overall, a great experience! read more

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Haidilao has officially entered Mekong Plaza and, frankly, it understood the assignment. As a mom, I was immediately won over by the free kids' meals... which are not only complimentary but shockingly cute. Nothing says "we value families" like feeding my children without charging me an extra limb. Now let's talk soup. The tom yum broth is the real main character here--bold, comforting, and just spicy enough to remind you you're alive. Pro tip: this place is an excellent value if you know how to order. My first visit was a little "hot pot deer in headlights," but after a couple rounds, it all clicked. Long story short: come hungry, bring your kids, or don't. Order wisely, and accept that you will become a regular. Haidilao, I see you--and I'll be back! read more

Haidilao - Chinese Near Me - Mesa, Arizona

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This was my first haidilau experience and it did not disappoint. The place was clean, service was great and food was good. We came for a very late lunch sunday and were seated right away. We signed up for an account to earn points and our server very helpfully explained that it is cheaper if we order the 4 soup pot with two water bases. It was a great idea as the two of us didnt not eat that much. We had the miso and also tom yum broth. We ordered fish tofu, beef, instant noodle, bok choy, and shrimp paste with fish roe. Next time, i would do just the shrimp paste without roe because once you put it in the pot, all the roe falls off. Our server also did not charge us for the self serve sides/sauce/dessert bar even though we tried a couple things from there. The mushroom salad, tofu noodle salad and the tofu dessert were all over good. read more

Haidilao - 4 part pot - Chinese Near Me - Mesa, Arizona

Had reservations for a Friday evening. A couple weeks ago, the wait times were crazy. We only had to wait a couple minutes this time. Interior was clean with modern styling. Tables were set up nicely for maximum hot pot enjoyment. Ordering items are done from a tablet and plenty of options are available. We went a bit overboard and selected 3 broths and too many other additions to list. Broths came out quickly and the additions shortly after. All items were of good quality and quite fresh. Added points for their presentation as well. They have a small free meal for little ones fyi. Of course we had to have the noodle dance show. The kids enjoyed it lol. Sauce bar was located in the back and was impressive with their available choices. Definitely made some tasty mixes. FYI there's a free ice cream machine on your way out so don't forget to hit that up. Great service and great hot pot experience. Will be back soon. read more

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Arizona doesn't have a lot of high quality hotpot places so I was so happy when Haidilao opened here. It is a little pricier and not all you can eat but the service and extras they give you make it worth it. The broth is the best here out of all Arizona hotpot places, the tom yum is one of my favorite. The service is excellent even though you do a lot of it yourself, such as ordering and cooking. Definitely will be here again and again. Also the wait time is kinda crazy so definitely make reservations :) read more

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I made a reservation for 3 for the Friday after thanksgiving (after struggling to find a reservation on thanksgiving day itself) and we ended up having a great dinner! The interior of the restaurant is super clean, modern, bright, giving the whole space a certain fun and energetic vibe. We ordered on an iPad and chose two broths - a mala and a pork bone broth. Both were delicious and flavorful with the mala being quite spicy but still enjoyable. We admittedly got a little carried away with the ordering, but everything was delicious. We tried the dancing noodle, beef tripe, shrimp paste, 4 orders of different meats, grouper fish, tofu, a mushroom assortment, bean curd, konjac noodles, a vegetable, etc. Portions were larger than expected and quality was high across the board. I also loved the selection of sauces in the sauce station but the broths were also flavorful enough that sauces didn't feel as necessary as they do at other hotpot places. Also another thing to note is that the sauce station is an extra charge (around ~$3-4 per person), which we didn't realize at first. Overall, service was great and everything was delicious. Some of my favorites from our meal were all of the meats (lamb, pork belly, wagyu, beef chuckeye), the shrimp paste, dancing noodle, bean curd, and konjac noodles. I'm excited to come back to try their tomato broth and explore more of the menu items, but for 3 people, we definitely did not need to order as much as we did -- especially since we ended up packing up most of the mushrooms and vegetables. Our bill was for sure a bit steep (~$80/person), but for the quality and experience, it felt worth it and now we know to maybe not go too crazy on ordering the whole menu. read more

The best part of this meal was the service. Our waitress was so helpful and taught us the process. She offered us hand wipes, glasses wipes, and aprons to keep our clothes clean. She helped and checked in on us regularly and even offered to peel the shrimp for us! The restaurant and bathroom were also so clean. The food here was good but for the price it was ok. read more

Food was yum. The place was clean and the staff was so kind. Thank you for making our birthday celebration a night to remember! read more

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