Stopped by Habit Burger & Grill for a takeout order and had a really good experience. The restaurant itself was clean and well kept, which always makes a good first impression. The food was prepared quickly and the order was ready fast, which was great for takeout. Everything tasted fresh and well made--definitely a step above most typical fast food places. Overall, a solid option if you're looking for a quick meal that's better quality than standard fast food. I'd come back again. read more

I enjoy the convenience of curbside but this order was missing a side of ranch. It's happened once before with an order of tempura green beans. It's not a frequent issue but I will have to start checking the bag before I leave read more

Habit Burger & Grill - I enjoy the convenience of curbside but this order was missing a side of ranch. - Burgers Near Me - Phoenix, Arizona

If I could give a zero stars I would! This was the most horrible food I have ever had from habit. I had the chicken club and everything was piled on one side of the chicken, not spread out, it was just layered one thing on top of the other on one portion of bread and the bread was absolutely soggy! I had to tear the whole sandwich apart and eat just the chicken and the bacon, even the tomato was soggy and sloppy. The restaurant was filthy, and they were extremely unorganized to where they couldn't even get peoples food out together or on time. My husband and I waited forever! Horrible, horrible, horrible! read more

The last two times I have eaten at Habit, the experience has been less than ideal, to the point that I'm not sure we will be returning. The first time we had issues was a couple months ago. I ordered in the app and went to eat in store with my four young children. We had already ordered and paid, and when we showed up, they told me they were out of French fries. No apologies, no offer to refund, just told us they had no fries and would we like anything else. Young kids don't like onion rings or fried green beans. Needless to say, they were not happy. We did eventually get fries after 45 minutes, but we had already eaten and were ready to go. The second and most recent experience was today. We again ordered take out and I picked up in store. When we arrived home, I realized they did not include any of the drinks and gave us zero sauces, even though we ordered many and even paid extra for some. Very disappointing. The store was not busy, so this shouldn't have been an issue. The service was less than friendly as well. read more

I just called to order on the phone number and confirmed I was reaching the Glendale near 7th St location. Guy (not friendly) says yes. Asks for my order. I say I want a burger and onion rings, I ask the size of their shake and HE HANGS UP ON ME. I think ok accidents happen. I call back. He picks up not just the hold button and never says a word, hangs up on me again! I call back and now I'm sitting on hold with music for 10 minutes. Dude you will be reported. I was never anything but nice and quick about my ordering. Asked one question and this guy couldn't handle it. We aren't done. Owners take notice. This was 8.3.26 at 7:22 on this last call I've been waiting 12 min. Hung on to make sure they know. He hung up at 14 min. Hope this review reaches the manager and owners. I've been a customer over the years too. Big mistake. read more

Love the habit for the food but the staff at this location always sucks. Don't order for curbside pick up because they won't bring it out. You'll end up waiting for 10 minutes like me and then just going in to get it yourself from the girl just staring off behind the register. Not a single person in line. She'll grab your order that's literally right next to her hand, not say a word or even give a smile. Won't even question why you're inside if your order is for curbside because she never intended on bringing it out. Oh and if you order sauce or a dressing, check before leaving because 90% of the time they forget it. read more

Ordered take away. Normally this place is solid, but this visit missed the mark. Flavor was okay, but I paid extra for bacon and only got one bitty piece. The salad was small and the chicken was dry. I've had better experiences here before, so I'd still be willing to give it another shot. read more

Habit Burger & Grill - Santa Barbara Cobb - Burgers Near Me - Phoenix, Arizona

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Odd. Tonight's char burger was utterly tasteless with hardly any char. What happened?! The fries were a vast improvement and I love that we can now add our own salt, but our burgers were just - 'nothing burgers'. Disappointing considering it cost just under $30. read more

I ordered the chicken Cesar salad which used to be my favorite thing to order at Habit until they changed the way they make it. My salad also had a huge lettuce stem in it which took up the whole salad. How do you not notice that? read more

Habit Burger & Grill - Huge lettuce stem that I can't eat. So disappointed. - Burgers Near Me - Phoenix, Arizona

I actually really like this place. Ya it's a burger joint but it's a little different and they make it right in front of you so you know it's fresh. They get a good char flavor too. I love their strawberry limeade ! Great job to this location super clean place. read more

I'm very disappointed in the Habit. The minute we walked in it smelled like dirty bathroom. I had to take my daughter to the restroom and when we went to wash our hands, the soap dispenser wasn't working. Filled with soap but not dispensing. What was really disgusting is that the woman employee had walked out right before we walked in. I shouldn't assume, but pretty sure the soap dispenser wasn't working for her either which tells me she did not wash her hands appropriately after using the restroom. I let the employee at the counter know and she said that a work order had been put in which is great, but that employee straight up didn't wash her hands appropriately and I'm so grossed out. Don't come to this location! read more

I had a very good experience here and the manager, Perla, helped me take my order and gave me my food. Overall I would come back to the Habit! read more

We went yesterday to the Habit Burger on Bell Rd in Glendale, AZ. To our disappointment they no longer offer the impossible burger. Yes they still have a veggie burger but we have no idea what it is like. So many times when we try the veggie burger it looks like alpo dog food and is mushy! We didn't want to order those and have to throw them out. My husband is on a plant based diet because of health reasons. We used to get them in a lettuce wrap which is healthier for him. Habit burger is just another restaurant that we will be crossing off our list along with Rubios, CA fish grill, Torchy's and more. So disappointed. read more

The only good about this " overpriced " establishment, was the 2 items that I purchased at different times were " free " & one a " BOGO ( Buy One, Get One ) " The Charbroiled double cheeseburger was the first, & if I wasn't getting it for free, it would've cost me $7.29, & probably more for the cheese! The second time was the " BOGO " Club chicken sandwich, which cost $10.29 a sandwich! With the taxes it cost $1123, divided by 2, the 2 sandwiches cost about $5.62 each. However, the sandwiches were supposed to come with avocado on them, according to the description or details of what sandwich is made of. As always, when dealing with humans preparing your food, you should check before leaving the establishment. It was the first time, & I only went there because of the " coupon " they sent in the mail to me. My point is this! If you're going to charge your customers these " high " prices, & I get it, that sometimes they have to make a profit, or even try to break even, but make sure what you advertised about the items you're selling are correct, & made to what your advertising! Plus, try to give your customers the quality & qualities of what they're purchasing for the money you're charging them! That might understand the place wasn't crowded neither time that I went there. read more

Habit Burger & Grill - This the place that I am referring to. - Burgers Near Me - Phoenix, Arizona

Not sure who in management made these recent changes, but we won't be back. They've decided to totally close off the drive thru and leave it only for mobile order pick up. Makes next to no sense... The girls who explained it were very apologetic, I can't imagine the amount of irritated people they have to deal with due to these changes from upper up. Also, vegetarians: they have completely removed both the impossible burger and the veggie burger. The "veggie patty" can still be put on a charburger but one of the girls explained to me that they are no longer cooked on their own part of the grill and so there's now cross contamination, like nearly every other restaurant. Habit has completely stripped the things that made them unique especially for the vegetarian consumer. Wompwomp. read more

so disrespectful when we were asking about a item on their menu and they just gave us disrespect and couldn't answer the question, and then we asked for pickles on the side and just gave us a bad attitude, like this is your job read more

Update to last review - We heard fine Habit Corporate about our concerns and they assured us they would address them with the crew at this location. They also sent us some complimentary burger coupons inviting us back. We came back today and all was well and the impossible burgers were awesome as always!! Thank you Habit!!! read more

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The food here is really good. They make it fresh. It's worth the money. The wait time just takes forever. When I went, there was one cook and one person bagging stuff up. Not worth the wait to me. It's a nice if you go with friends and you guys have a lot of time on your hands to just sit and eat. read more

Ordered through Uber and the food was delicious! Haven't been there in a long time, but will definitely be going back. Everything was hot, fresh, and well prepared! read more

Habit Went to Pepsi. My wife is a die hard Coke person. Burgers are great, but Coke is what gets is into burger joints. Sorry. We'll be back when Habit goes back to Coke. read more

Great service and delicious food. Keean had great customer service. Very delightful and talkative. Tha k you for employing such a lovely young man. ​ read more

The charburger... Disclaimer: I'm really picky when it comes to hamburger, having grown up with fresh beef from the pasture on the farm. The meat is ok, just a bit greasy and gamey tasting for me. The lettuce, tomato and fixings were good. It was, however, very filling (I didn't get hungry for quite some time after eating it). Since there was no outside patio, we didn't stay and took it to go. Parking lot is quite small. Perhaps if I'd eaten it there, it might have tasted a bit better. Will update this if and when that ever happens. read more

Habit Burger & Grill - Charburger - Burgers Near Me - Phoenix, Arizona

Speak and they listen! They started putting the teriyaki burger in a plastic container! So much less messy. Thank you for caring about the customer experience. read more

On my 2nd HBG visit I tried their new items: The teriyaki steak sandwich and chicken asparagus salad. They were both great and the salad was large with alot of grilled, white meat chicken. The fries were outstanding as well. Service was some of the best I've encountered from front manager Brianna, Asst. Manager Angie and Cashier Evelyn. It was getting very busy after 5pm and they were friendly, professional and fast with orders. Seating is very comfortable with several booths and the property is very clean with a nice sized parking lot. Value is above average. Recommended. read more

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I have always had fantastic service at this location. It's one of my favorite chocolate shakes of any restaurant. I love the option for the tempura green beans instead of the usual french fries and although I like the burgers, I really love the chicken options. As a family, there are more options to keep everyone happy. read more

very disappointed with the service today. we were told we would get a text message when our food was ready and 15 minutes go by and we never got a text. we go up the the counter and our food was just sitting there. the girl working the counter told us we need to pay better attention so our food was cold. if i'm being told i'll get a text when it's ready i should get a text or at least the crew member could bring our food considering she wasn't doing anything but standing there. she was very rude and this is just disappointing read more

We loved the place until they went to a mobile app ordering only, no drive thru. We tried using it and it just spun. They've lost our business! read more

I like it better than N Out Yep I said it. I like the double char with cheese also the bbq chicken sandwich and salads are all good. read more

Habit Burger & Grill - Double Char with Cheese - Burgers Near Me - Phoenix, Arizona

This has been of my favorite places since I moved out of Cali. The teriyaki char is my absolute favorite. Bit there are so many options: Santa Barbara Cobb is delicious. The chicken club is also a great treat. And you can't pass up the fries and onion rings dipped in their ranch.... Making myself hungry again. Well, I recently started a meal plan for health reasons. I have had to limit what I can eat. Let me say I had the grilled chicken sandwich, protein style. Only tomatoes onions and pickles. AMAZING!! The service is just as good. Not quite great but now a days I appreciate when people smile while serving me. read more

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The new veggie burgers are pretty terrible. Habit just lost some regular vegetarian customers with that move.

Friday before the holiday rush and I didn't want to cook and I had 2 free Charburger coupons. Stopped in about 5:30. Place was very busy. Counter service was quick and pleasant. 2 free burger, a fried chicken sandwich, 1 fry, 1 onion ring, 3 drinks. Even with the coupons our total was $21. Food arrived fairly quickly, about 10 minutes. Every thing looked great. Chicken sand was huge and 2 people could easily share. Fries good, hot, crispy. Food was good. Nothing extraordinary, it's burgers right? The strawberry limeade was awesome and worth the trip. Rings reminded me of Jack in the Box rings and not worth the extra cost. Stick with the fries. Overall it was a good dining experience and we'd return if in the area. read more

Habit Burger & Grill - Frien chicken sandwich - Burgers Near Me - Phoenix, Arizona

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This place is always great for a fast food burger place. The price is fantastic and it's always fresh. Love it!

I wanted a quick hamburger to tide me over til dinner and wanted to try somewhere I hadn't been to before that was close by. I thought I should try this place as I have seen a number of them around. They make your hamburger to order so you should expect it to have a really fresh taste. I was a little disappointed with my charburger as it didn't have much flavor. The carmelized onions were overshadowed by the crispy toasted bun. The lettuce and tomato were okay and the meat was cooked although a little greasy. The reason this restaurant scored four stars was the wonderful French fries. They may have had too much added salt but they sure tasted yummy. My burger and fries were ready in about 13 minutes which seemed reasonable for a Sunday order just after noon. The restaurant had over half the tables filled and at least one uber eats or GrubHub order was picked up while I waited. The parking lot is small and I nabbed the only available space by the trash bin. In my view there are other hamburger restaurants that will give you a better bang for your buck. By the way, this Habit restaurant location does NOT have a drive-thru. read more

Habit Burger & Grill - Yummy charburger. - Burgers Near Me - Phoenix, Arizona

DO NOT I repeat DO NOT order any carry out from this Habit location, especially during shelter in place. I'm sorely disappointed with how the staff executed my order today. 1) there was no lettuce on my burger!!! How can they forget the lettuce! I was stuck with bread, meat, cheese and a slice of tomato wtf 2) we promptly pick up the food as soon as I received a text and it was COLD. Soggy fries, soggy bread, etc. We had to reheat everything when we got home 3) I received a practically a half order of garlic fries. How am I gonna be charged for a full order of garlic fries where I only get a few LIMP fries and no garlic sauce This shelter in place has allowed for staff to throw care and quality out the window. This Habit location should just go ahead and shut down with all of the movie theaters and other non-essential businesses. Waste of $23. read more

Habit Burger & Grill - Char burger with extra grilled onions, no mayo or pickles, light tomato on sourdough. Nowhere does it say no lettuce!!! - Burgers Near Me - Phoenix, Arizona

The Habit Burger Grill quality chargrilled burgers and salads and shakes. Cooked to order at a family friendly price you can join their email club for discounts . I had the double char burger combo "patty melt style" on sourdough with cheese and grilled onions a personal tip just for you. But be careful if you choose to go there it could become a........ habit ! read more

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Please take out the self order kiosk. Because I like my char burger less certain items it was a bear to navigate the menu especially when you have multiple orders. Would have ordered at the counter but none of the staff seemed interested in doing so. I'll pass on coming back. It's not like you lowered cost of food despite having less staffing and having me do the work. read more

Regular here favorite go to place for lunch! Thanks again, see you again next week!!!!

I did not receive my delivery. They use Grubhub and I paid for food, a delivery fee and a 20% tip. Never received my order. No refund. So as for the food.. no clue how the burgers and sides are. And I spoke to Grubhub 2 times ... read more

I've been going to the Habit for several years now starting when I lived in CA. I typically order the Santa Barbara Burger - no problem. This time my burger arrived cold. I suspect they forgot I had also ordered chicken nuggets because they arrived piping hot! So my burger had to sit and wait while they cooked the nuggets. I advised the manager and he immediately made me a new burger and corrected the problem. Not a big deal, but i think I'll have the salad next time. This location is nice & clean with big windows that makes the restaurant feel open. read more

Habit Burger & Grill - Looks appetizing but it was COLD!! - Burgers Near Me - Phoenix, Arizona

Way better Fast Food Burger than the national chains. Fresh and well made. They also have chicken and fish, salads and shakes.