I was in the area and wanted a little something for lunch and this restaurant had great reviews on Google, so I stopped in at Birdcall. It looks like they want you to use a big kiosk to order, and I started to do that, but didn't see any way to do "easy sauce" on my sandwich so I ended up asking one of the real employees if they could help me, which they did. After ordering, my name was on a screen with approximate wait time for my food. Something like 8 minutes, so... maybe not the fastest food, but at least it's prepared to order. The grilled chicken caesar sandwich I ordered was tasty enough and the strawberry lemonade was nice and tart. While I was waiting for my food, another customer called out to me and loudly made sure I knew the restaurant was offering a free milkshake if I wrote them a 5 star review on Google. It made me question the star rating I'd seen before coming in. In the end, my chicken sandwich was good. Not the best I've ever had, but nothing wrong with it, and good taste. The restaurant was clean and brightly lit. Comfortable atmosphere, and parking was easy. Prices seemed fair to me. I would stop by again if I'm in the area, but probably won't go out of my way to drive here. read more

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Omg can't wait to go again The food is amazing. The Nashville hot is tops The place is clean and if you look close you can see it was a Burger King. You order from a kiosk and help yourself. The staff we talked to were friendly. We were the first customers and a bunch of tables were dirty. read more

Birdcall - Chicken Shop Near Me - Phoenix, Arizona

First time eating there today. I was craving tater tots so this place met the bill. Ordered the veggie chicken sandwich with the TOTs and a drink. It was very tasty, fresh and the tots were super crispy. To order you have one option: use the Kiosk and pay with a credit card. That is a pain if you want to pay cash. The orders come out on a shelf with a number and you pick it up (eater be aware). The cost was a little more than the average fast food but the quality was good. read more

Awful.We did not like someone with nose rings,ear rings, tatoos all Over. Then, there was no mustard packs,no sugar packs. Tea was out. Cole slaw was awful. read more

Birdcall - Awful Cole slaw - Chicken Shop Near Me - Phoenix, Arizona

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Enjoyed the chicken ceasar grilled chicken sandwich. The parmesan crisp added dome crunch and price was good at $9. Also we'll seasoned tater tots were unique. read more

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Best fried chicken place I've tried in a while. The chicken is so succulent, crispy and flavorful, that I am in heaven with every bite. The best tell of good fried chicken strips, is how it stands up on its own without sauce. And my gosh, it's fantastic just as is! The last time I went, the order was taken quite quickly, accurately, and all with a very friendly demeanor. Additionally, this is one of the freshest chicken places I've been to. Everything is made to order, PIPING hot. Every time I've gone, I've had such a toss up between fries and their tater tots. Both are so good, but the tater tots always seem to have a sour cream & onion flavor, which elevates them even more. The food, friendly service, and also very clean, bright environment makes this particular location very special. I look forward to eating here many, MANY more times. (Also, for an extra kick, try the Nashville hott tenders. They are BOMB!) read more

Birdcall - 7-Strip meal with fries. For the sauces, I chose honey mustard, and sriracha aioli. - Chicken Shop Near Me - Phoenix, Arizona

I was in craving for chicken sandwiches & a somewhat healthy salad. It was like a ... calling -- so I picked the Birdcall. I was disappointed ! It was a quick process to order & ready - the pick up part was a little confusing. The drive through was long, after I waited a bit & decided to park and came in. The place is nice, clean, and roomy inside. I can see my food bag with name on it and ready to for pick up, to confirm with the Uber Eat app. However, at counter, it was super busy with customers. There was only one server / cashier / worker... doing multiple things -- I feel bad for her. There are other people head off me picking up their food bag in a nicely organized & numbered slots -- however, my order (bag) was not . I waited a few more mins...finally !!! The food: 1. The Caesar Salad was very disappointing-- not fresh ingredients (old / brown pieces pf lettuce); and the portion is sadly small for $12.95. The tater tots were also small (about 16 pieces) for $4.90. It tasted okay -- a lot of different flavors, not much my favorites. The Bee Knee's sandwich was okay -- by the time I tasted it, it was a bit soggy, the over flavor was not really good. I felt a bit gullible about my "calling" for The Birdcall sandwich. I overly expected a fast food chains to fulfill a craving for a super tasty chicken sandwich. read more

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Good chicken. Fair value. Clean interior with plenty of room for a group of 5. Ordered OG sandwiches and tenders.

I've been here twice now and the chicken sandwiches are good. The location is good and you can easily go in or use the drive thru. The service is nice and friendly. The wait can feel longer than other drive thru restaurants but they are making the chicken fresh and it shows. The tots are hot and crispy. The chicken is hot and crispy. The slaw is good and tangy. I would definitely be back if in the area. read more

A solid choice for a chicken sandwich! We came in around early lunch time and we enjoyed some tater tots, loaded tater tots, and the Nashville Hot Chicken Sandwich. I normally prefer and eat hotter chicken sandwiches, and while this one wasn't as hot as I'd normally eat, it was quite good! Chicken was cooked very well and the bread was a good quality. Not the best sandwich I've ever had, but very good, and I'd definitely come back again to try another sandwich. The tater tots were the star of the show, though! Both ways, regular and loaded, were excellent! Plenty of herbs/seasonings on the original tots, and the loaded tots were absolutely smothered in yummy ingredients like diced tomato, big chunks of bacon, green onion, and more! If you come here, definitely try the loaded tots! read more

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Tasty, convenient, consistent! I've been here twice now with friends and our kiddos! It's easy to get to - right on 7th St. They have their own parking lot with plenty of spaces. Ordering is self-serve on kiosks but they always have someone right there to assist you if needed. The food has a lot of flavor and they have some great sauce options! There's also adult beverages fyi! read more

Birdcall - Chicken Shop Near Me - Phoenix, Arizona

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I finally stopped into Birdcall after driving by for almost a year, and honestly, I wish I had just kept driving. The experience was disappointing from the moment I walked in. I'm not a fan of fully computerized ordering--at the very least, someone should be there to greet you or offer assistance. Instead, there wasn't a single employee visible in the front of the restaurant from the moment I started my order to the moment I left. I even watched another customer walk in, realize they had to order everything themselves, and immediately turn around and leave. Not exactly a great business model. After placing my order, the screen told me it would take 13 minutes--which felt excessive considering I was the only customer inside. When it finally showed as ready, someone in the back handed my meal to a drive-through customer by mistake. At that point, I wasn't about to wait another 13 minutes for chicken tenders and fries. Overpriced food combined with bad service is never a good combination. I wouldn't be surprised if this location is up for lease within a year. I won't be coming back. read more

I'm really sick to my stomach. I went through the drive-thru at the Birdcall down the street from my house because I love the chopped salad and tater tots. Tater tots were amazing, but it seems like the ranch that was packed in my salad had expired. It was both very thin with THICK CHUNKS. Of course I didn't think it would be like that when I poured it out, so I ruined the whole thing. It's an expensive salad. I don't want to risk trying to scrape it off or eat around it. I'm so, so disappointed. read more

Birdcall - Expired ranch on salad - Chicken Shop Near Me - Phoenix, Arizona

Loaded tots are to DIE for. Somehow they made them crispy under a bed of plastic cheese which is a feat in itself (plastic cheese in the BEST way) bacon slab not bits and fresh jalepenos. The chicken sandwiches are quality too- the full sandwiches are much better quality than the sliders! But the bird box is a good deal for a quick lunch. read more

2/8/25: Short version - meh. Food was all right, drinks were better, store could have used some cleaning, it was empty, had no interaction with the staff. You order, you wait, you pick it up from a bay. Long version - arrived this particular Saturday around 4 pm. Plenty of parking, significantly sized patio, absolutely no one eating inside but us. You place your order at the kiosk, watch the TV screen for your name & order status, pick up your grub from the bay, get your own drinks. I think the 15% tip was too much. We saw bits of food on the bench near where we chose to sit, another table had food on it & one of the chairs, so yeah, not sure clean up is their top priority. We could have moved but it didn't feel like playing musical chairs looking for a pristine place to dine. ;-) Their drinks are what stand out the most. I discovered 1/2 coconut & 1/2 root beer is a great concoction! The buffalo burger was all right, as was the grilled Caesar. The slaws were okay; I will say my sister's buffalo blue cheese slaw was much tastier than the honey ginger slaw I ordered (not enough honey or ginger). All in all, nothing to brag about. No reason to return, or even try another location. read more

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I've been meaning to try Birdcall for a while and was pleasantly surprised when they opened a location in CenPho. The facility is neat and clean. It may even be brand new. I believe it sits on the property once occupied by a fast food burger chain, but it now looks entirely different. If you're on the go, a drive thru is available. The service was fast and friendly. When I walked in, an employee asked if it was my first visit and educated me on their offerings. You can use a kiosk to place your order, but the employee was nice enough to place it for me. I grabbed a fountain drink and found a table, then my order arrived moments later. I think orders are usually available for pickup at a dedicated station, but the employee was, once again, nice enough to assist me by bringing it to the table. (While I don't think they formally offer table service, the same employee even checked on me later.) I ordered the Buffalo Chicken Sandwich which was okay, though didn't "wow" me. For a side, I requested the Shaved Brussels Sprouts. While I like Brussels Sprouts, this side dish didn't do it for me. It tasted bitter and I'd pass on it next time. Overall, the standout of my experience was the Customer Service which is greatly appreciated. read more

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I've dined in and experienced Birdcall's drive thru several times. I've had several of their chicken sandwiches - the K-Pop, the Rancher and the Southern - all of which were delicious, the food quality has been very good, the restaurant clean and the service friendly. Expect to spend about $18 with tax for one sandwich, regular fries and a drink. read more

Amazing chicken! Stopped by here before a hike and got 5 piece chicken tenders. Came out super hot and crispy. The worker was very friendly and attentive even though we were just ordering on the kiosk. Portions are good for the price (like $9 or $10 for 5 big tenders). The bathrooms here are huge for some reason. Spacious with lots of seating both inside and outside. Very clean. Free private parking lot. Definitely want to come back for their sandwiches! read more

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Had birdcall for just the second time last night and found their 10 dollar birdbox deal to be totally worth it! You get one slider and two tenders with a sauce and either fries or tots. I will say that this was the first time I had their Nashville hot tenders and they were very very spicy! Sometimes when I have Nashville hot that's not the case but I definitely needed a water near by! We ordered online and picked up and had no issues. Chicken was hot and crunchy, tots were crisp and perfectly seasoned. Ambiance is laid back and casual with a modern feel. There is indoor and outdoor seating as well. read more

It was after the lunch rush, ordered a sandwich and fries (got maybe 15 fries) and a salad. Sandwich and fries were cold, salad had very little chicken on it. Waited 20 minutes in a drive-thru, no cars in front or behind us, didn't see anyone inside so they can't blame it on being busy. I actually emailed to let them know, had to upload the receipt because why would you trust someone who's not happy with your establishment, right? Waste of nearly $30. Oh, their response was a recap of the issues I had and I believe they actually said sorry. First time and it is the last time! read more

Birdcall - A few cold fries to go with your cold sandwich - Chicken Shop Near Me - Phoenix, Arizona

LOVE LOVE LOVE THIS PLACE !!! I've been wanting to try this place because I pass it on the way to and from work !! And it was excellent!! I got a chicken deluxe with grilled chicken no bacon and it was so good!! I also got fries and side of their sauce idk what it is I couldn't make out the flavor but was good ! Their ranch as well was amazing!! They also have very flavorful drinks to pick from as well! I got mango!! Will go back !! read more

Birdcall - Deluxe Sandwich Fries Mango - Chicken Shop Near Me - Phoenix, Arizona

I watched them open and build this store and had been wanting to try it. I am not sure what all the rage is about chicken sandwiches. Literally, the valley must have about ten places nowadays or more to get a chicken sandwich. That is not even counting regular restaurants and old school fast food places that have chicken too. Is that really necessary? ? lol I guess they are popular and stay open. I found the sandwich nothing really to write home about. However, I am spoiled having had a wonderful chicken sandwich recently in Nashville and another one on a cruise. Today I just got their original to start since it was my first visit. They have other options like a chicken sandwich Schwarma style, and of course the Hot Nashville style. They also have salads and sodas and shakes for drinks. The store and decor is small, cute, and unique. The patio looks very nice. I sat inside but would love to sit one cool day on the cute patio. It could turn noisy thought being on busy 7th street, I will go back to try the other types of sandwiches soon. However, a very nice fellow customer showed me her chopped salad and that looked amazing! She says they get it all the time, take it home for dinner, and just add chicken. She says it is very good and lasts about three meals. It looked huge and very good. My sandwich was good, just again not the best I have ever had. Small and 12 bucks for a combo seemed high to me for what I got. As a side, I get tired of fries all the time so I got the southern Cole Slaw. I was not a fan. Not sure why? It had an odd taste to me, but totally subjective taste buds on my part no fault on the place. Next time though I will get Tots, or fries. I took off a star because I dislike self service places. I know it is the wave of the future but I am an old school hold out on no service experiences. So, here it is very unique and different. You order on a computer. Then, I do have to admit it is cool, they they have this large kiosk smart board wall with all the names of people who have ordered and wait times for their order. Many names will also have what slot your order will show up in. By slot picture in your mind an open concept type of full cubby bookshelf separating the kitchen from the dining room. The boxes are numbered and your food shows up there. They also call out your name when it is done with slot number. The wait time is over estimated. I wonder perhaps to alleviate complaints? Mine said 7 minutes but I had my food in under three. The staff were very, very nice folks. I enjoyed chatting with the young woman who was cleaning the place. Hey, they are community minded, motivated and donate to charity. I love that, They have a sandwich of the month where if you order it 1 percent of sales goes to a charity. They also do school nights and other community events. Way to go. Add a star! read more

I think I found my new favorite place! This chicken restaurant blows those "other" ones out of the water! The chicken sandwiches were so tasty, especially with the herb mayo - but they have a lot of choices. The best part is, Birdcall does not use MSG in their products so I can eat them which I'm so happy about! I love the streamlined ordering here and love getting to see the time on my order, and when it will be done. The tater tots are so good! The seasoning on them is perfection. I really love their sodas, like the root beer and cherry creme. They're so delicious. The decor is nice and the vibes are really fun and laidback. The restaurant was very clean! Drew was a great employee; she answered all of my questions and helped us with the menu since it was our first time. I really love Birdcall and cannot wait for my next visit! read more

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At the end of May, I ordered a salad in the drive through and was given BBQ sauce as dressing instead of the dressing that went w the salad. The sauce was put on and was a poor taste/combination. The salad had to be discarded. A male "manager or ast manager" was contacted who was respectful and professional. He indicated he put my name down for a new salad. After leaving town for a month, I returned for the salad replacement to which an ast manager, Drew Buckles, told me my name was not written down and it's been too long anyway to get my replacement so she'd give me $5 off. She spoke w a smirk on her face and was rather dismissive and stated she wouldn't "replace my salad for just a missing dressing anyway". If I can pay almost $20 for a chicken salad- they should care to get it right, provide the right order, and respect the dressing that I am supposed to be given. Therefore, I asked for the managers name and Drew gave me a business card w their name. I called back after I left as I forgot to ask the ast manager their name. The person that answered the phone was extremely rude telling me to look at the card and the manager and ast manager'e names are on the card- she actually argued w me telling me both names were on the card. When I told her for the 3rd time it wasn't and to tell me the spelling for their first and last name she accused me of being rude. I have attached the card to show - there was only the manager name and her behavior was unprofessional and uncalled for. All in all- the service was terrible! The employees were unprofessional and condescending! I will never go back and encourage others to be careful with your order because they do not honor correcting their mistakes nor are they professional. read more

Birdcall - Business card - Chicken Shop Near Me - Phoenix, Arizona

Their menu pics look amazing but sandwich came to me skimpy af. So blatantly overpriced- I got the Dirty Bird, $14, it was less filling than a $5 Popeyes sandwich. All the chicken whether in my sandwich, or extra nuggets we got seemed slightly burned. My gf got a salad, and we added a couple sides, and our bill was $43. Wasn't good enough to justify the price so we won't be going back. read more

Birdcall is our go to fast food place in Central Phoenix. The food, drinks and ambiance are all great. I don't love the ordering/pickup process but it's not annoying enough to keep me from coming back :) There are SO many fried chicken options but Birdcall is the best. read more

This is the second Birdcall opening in the the Valley. I have grown to enjoy the first one in Scottsdale. It appeares they have done a great job once again with the new location. The look is very modern and has a cool modern vibe. Staff was extremely friendly and helpful. The food was as delicious as I have come to expect from them. I will definitely be back when in the area. read more

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After three good-faith attempts, I'm just going to have to say it: Birdcall misses the mark. They fail at what matters most - a flavorful and juicy piece of chicken. Dress it up all you want, but it's just lipstick on a pi... chicken. read more

First time here. I don't think they have been open very long. I wasn't sold on another chicken sandwich place but the menu looked pretty interesting. So we decided to try. I love the way they do ordering. You swipe your card at the kiosk or order via QR code. Type in your order, check out and you're done. They have friendly staff there to help but I like that I can order at my own pace. Then your fonder pops up on a tracking screen with the estimated time until it's done. When it's done, it tells you which bay to pick it up from. The system worked well. The food was awesome! They really know their way around chicken. The bun was light and held up well. The buttermilk sauce was delicious. The whole sandwich was well-balanced and easy to eat. I like that they had a bit of an alcohol selection, shakes and Tractor soda. I didn't try any sides this time but I will next time. Will definitely go again soon. I like this place a lot! read more

Birdcall - Deluxe burgers, a beer and a chocolate shake - Chicken Shop Near Me - Phoenix, Arizona

I have given this place 3 chances. The food is not good. Lacking flavor and dry. The service is SO SLOW. Why have a drive through when you can't turn food around quickly. I will never return. read more

I went to BirdCall for their soft opening. Let me start by saying that everything and everything was firing on all cylinders. Drew walked me through the menu and assisted me. Ordering is simple, done on tablets located near the bar. I ordered a southern chicken, added bacon and avocado. For a side I chose Brussel sprouts and went a little crazy ordering a cookie dough shake. Everything was delicious, and by far, exceeded my expectations. In my opinion, this is the best spot for chicken in town. read more

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Very good chicken. I had a bird box that came with two sliders and tots and my daughter had a kids meal. The drive thru took forever so they gave us a coupon to come back. I will. read more

Love the tater tots! The chicken sandwiches are good. I was super disappointed that they stopped carrying the Tractor brand root beer! It's the best! read more

Great quality chicken. Salads are also well made and original flavors. Large servings.

If you are looking for a chicken place to flock to may, I suggest "Birdcall," serving all natural made to order chicken sandwiches, tenders ,salads, and shakes. They also have frozen cocktails and beer available. We stopped for takeout and ordered a deluxe chicken sandwich, some tenders, and some tater tots. The chicken was crispy and jucy, and our boozy shakes were yummy. Our only complaint is they're kind of expensive but we can't complain about the taste so please support them. read more

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We ate at Birdcall our last night visiting Phoenix and wish we had discovered it earlier in our trip! We love the modern aesthetic of this restaurant and all the fun details. You order at screens by the front door, their menu has lots of chicken offerings, with salads and sides as well. They also have some really fun organic soda flavors. There is a screen that tells you the timeframe of your order being ready and when it is ready it tells you which cubby your order is in. I love this system!! I got three chicken strips and tots. The chicken is juicy and the batter they use is excellent. The tots have a yummy spice on them. I hope they are planning on opening up some of their restaurants in Utah because it's so good!! read more

Birdcall - Chicken Shop Near Me - Phoenix, Arizona

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Tried to place an order through Yelp. Order was cancelled. Tried to replace order over telephone, restaurant was unresponsive to 4 phone calls. read more

The facility is amazing. Clean, remodel is great. The sides and shakes were good The service is super friendly. 3 for 3 on getting a meh, warmish sandwich. Very obvious chicken is precooked in a bin in the back. I really want to like this place since it's so close to my home. read more

Man, well. I love fried chicken. I also love anything spicy, and when you bring those two together, you'll find me there. I've been wanting to try this spot since it recently opened a location near me. Fries were good. Tots were smoky. Good, but I wouldn't be able to eat a whole box. I got the buffalo chicken sandwich. It was honestly just ok. What was weird is it was way too salty. We also got the Szechuan special edition one, and it was also too salty. It's good in a pinch, but there are other joints that offer tasty, fried chicken and sadly, I'll be deferring to them from here on out. read more

Birdcall - Inside - Chicken Shop Near Me - Phoenix, Arizona

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The food was mediocre and the restaurant was dirty. Lots of empty tables, all of them dirty. Staff didn't seem to care. I won't be going back. read more