Wow, love hot chicken and excited to try this new spot! It did not disappoint- the spice level was perfect with an equal flavor level. Loved the choice of sauces, the cilantro sauce did taste like Mexican street corn rather than cilantro, but still fantastic. Can't wait to go back and try other flavors. I asked how the cookies were and she kindly gave me one to try. Management was very involved in making sure everyone got it right - and they certainly did! read more

Houston TX Hot Chicken - Chicken Shop Near Me - Phoenix, Arizona

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As we approached the front door in mid-afternoon, a young couple were walking out the door. As they held the door for us, the woman said, "The food's not very good. If you've never eaten here before..." Never have I been warned off at the door of a restaurant before, but I wasn't going to turn around now. My wife and I ordered chicken at three different spice levels - Mild nuggets (10K SHU), a Medium tender (30K SHU), and a Spicy tender (150K SHU.). Historically, I have a high tolerance for spicy, and enjoy it; however, to calibrate my tastes for this review, let me be clear I think the whole Carolina Reaper fad is stupid. Nothing but pain, and the pepper doesn't taste good, either. I wasn't going to go any higher than "Spicy" for my first visit, and I was NEVER going to order their "Houston, We Have a Problem" level of spice. Also to level-set my preferences for this review, I am VERY disappointed at certain other freakishly popular chicken tender restaurants where the tenders basically have no flavor and you rely on a sauce to give it some. So, I like chicken with flavor, I like heat, and I like the spices to add flavor, not just heat. That's not a good match for Houston TX Hot Chicken. Let's start with the appearance. It's GORGEOUS! This is some fine-looking chicken. Beautifully battered, appealingly colored with a bit of extra red that says, "spicy!" And it was perfectly cooked, too. Tender, juicy, and right-out-of-the-fryer fresh. My wife's nuggets, looked spicy, and she was a bit worried, and they smelled spicy. We thought, perhaps, they got the spices level mixed up. They did not. They were mild, and the odor wafting off of them had more "flavor" than the nuggets themselves. My wife didn't care for them because of what she said was a "smoky" flavor. I didn't even notice that. I started with the medium tender. As previously mentioned, it was perfectly cooked, but it didn't have much flavor. There was some heat, but little else. The spice mix in/on the batter wasn't bringing much to the table. I moved on to the Spicy one. The experience did not improve. Wonderfully-cooked, flavorless chicken, battered and seasoned with flavorless spices, but they did bring the heat. Quite a bit - more than I expected. This chicken hurt, and it wasn't bringing the joy of flavor along with it. I left on the tray. Minus the batter, the chicken meat inside really was fresh and juicy white meat, devoid of flavor. They boast that they marinade all the chicken for 48 hours. I can believe that. It's tough to get white chicken meat to be anything but dry, and they succeeded, but I cannot help but wonder if they "marinade" it in plain water. The French fries were quite enjoyable. If only there'd been that much flavoring spice apparent on the chicken. I know this review sounds pretty down on it, and, it is, but it was such nice chicken in every aspect except the flavor. We all experience flavor differently, so I wouldn't go so far as to warn someone off at the door as I was leaving. Try it yourself, it might be your bag. read more

Houston TX Hot Chicken - Mild nuggets - Chicken Shop Near Me - Phoenix, Arizona

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I got to try this new location from a recent Yelp Elite perk and I knew I would be back. I've been a fan of HHC for a few years now and this location is easier to get to than the Tempe one, though it's basically the same distance away. I signed up for their rewards program and got a welcome deal and I decided to use it by ordering on their app. I got their tenders & waffle meal, which comes with two tenders, waffle, a side (fries) and two sauces. I chose ranch and maple syrup, and added a large cheese sauce for $4 because I'm obsessed with it. I swung by not too long after they opened and got parking in one of their covered spots. The restaurant has ample seating and tables with umbrellas outside, which would be nice to use during cooler weather. It was easy picking up my order and the employees were friendly. I was late picking up my food and had to drive home, plus I didn't eat it right away so my food was more at room temperature. I could've heated it up but still enjoyed my food. I love the balance of different spice levels and having a waffle with syrup to cool things down. Plus the fries and cheese is a nice accompaniment. Their ranch is really good and pairs well with the tenders. It was easy ordering from their app and I appreciate the deals they offer through their rewards program. They have a free milkshake as a birthday reward so I plan to be back soon! read more

Houston TX Hot Chicken - Tenders & Waffle meal: spicy, medium, fries, ranch, maple syrup, cheese dip - Chicken Shop Near Me - Phoenix, Arizona

Discovered this place through a Yelp event and loved it so much that I decided to grab some food to go after a show I went to very close by. I love the huge inflatable chicken outside and all the cool artwork on the walls. This fast food restaurant has a very laid back atmosphere and the dining area is very spacious and comfortable. You place your order at the counter and they give you a number and bring out your food to you. Last time we tried mild and medium heat levels so I wanted to try different heat levels this time. We ordered a spicy sandwich and a buffalo and a spicy tender with fries. When the food was brought out, we decided to just eat in. The spicy sandwich was still very tasty but I definitely tasted and felt the heat! It was much spicier than medium heat. I wasn't a fan of the buffalo tender as it was a bit too acidic for me but that's just me. The seasoned fries were just pure perfection like the last time. I really love that the employees here are always so friendly and nice. You can tell they truly love working here. Highly recommend! read more

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First time at the new Houston TX Hot Chicken. First, even before the food I want to compliment the service. The gentleman that took our order (Spencer) was exceptionally nice, all the staff were exceptionally nice! The food was also great. I had a kids meal and it was a lot. I also wanted to try the chicken tortilla soup. It was really good, the only advice I would offer is that I would have liked for it to be a bit warmer. But it really was surprisingly delicious. I was also pleasantly surprised with the sauces. My husband ordered the chicken sandwhich and loved it. The restaurant was clean and we got our food quickly. I would definitely recommend HTHC! read more

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Note that their menu items aren't meal deals like you would expect; they only come with a side and you would need to buy a drink for an extra $3.00. I got a spicy level 15 piece chicken nuggets, a fountain drink, a chocolate milkshake, and a chocolate chip cookie. I picked the Belgian waffle side to go with my nuggets. This cost around $28 and was good enough for two meals. I was told I could get two sauces so when I choose my two, I was surprised they charged me for the second sauce; they really shouldn't lie like that. The chocolate milkshake was quite disappointing. I was expecting chocolate ice cream but all you get is vanilla ice cream but with a bunch of Hershey's chocolate syrup; I'd imagine the strawberry milkshake is made the same way. The chocolate chip cookie was definitely worse than other chocolate chip cookies I've had so I wouldn't recommend that either. The chicken nuggets were indeed spicy, but the spicy just didn't taste that good. My favorite item was the Belgian waffle which I found to be the right amount of crisp, fluff, and sweet. As for fountain drinks, it's really cool that they have options you normally wouldn't find at other chain fast food places; I especially liked their sweet tea. read more

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Franchise type chicken joint. Sandwiches, tenders, fries, cole slaw, and plenty of sauces from which to pick. I went triple tenders (Buffalo sauce) and fries. Fries are really good - crisp and slightly salty. Tenders were good as well. Plenty of chicken, slightly crisp, and plenty of sauce. Service was super friendly and fast. Ambiance is standard fare. N*joy! read more

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Super yummy and spicy is hot AF just fyi. It's super clean, chairs are comfortable and art is vibrant The staff is super friendly and helpful Can't wait to come back read more

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First time trying this place that just opened last month. The concept is very cool. Inside is decorated in a rustic type setting with cool art. It's one of the very first fast food restaurants where you order at the counter and the food is brought to you. The staff was amazing and very helpful and friendly. The manager was extremely nice. I went with their mild original chicken sandwich as the other choices scared the daylights out of me haha. It was very flavorful and the coleslaw goes great with the chicken. The fries were amazing! I loved the lightly coated fries. I would highly recommend this place if you love chicken! read more

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It was all so easy and yummy! My sister and I drove here and you really can't miss it with the huge red chicken statue out at the front. Parking was easy (we were here around dinner time on a Sunday, @ 6:30pm), the inside was nice n clean, and there was no line. The bathrooms seemed nice, and it's convenient that the sinks are outside of the toilets so you can just wash your hands. When we ordered, I was a bit confused with the menu since I'd never been here before. It didn't really help that the lady at the register was a bit blunt and not too welcoming, but it didn't really hinder my experience there, just a lil blip. But that aside, I got my order to-go and it was ready in maximum 5 minutes!! I had a fry in the car and it was crispy and warm -- I do recommend eating right away though, I think the fries softened a bit by the time I got home 10 mins later. I love the scale of spiciness too. The spiciest level I tried was the medium for my original sandwich (so juicy btw), and it was a true medium, aka not at all that spicy. One thing I personally wasn't a big fan of was the consistency of the mac and cheese (it was SUPER cheesy and thick with more cheese than macaroni, but that's my personal taste). Overall I was pretty full from the meal, the menu was affordable for the amount + quality I got, and would be interested in coming back to try another dish / another spice level! This would be more of a 4.5 stars for me :) read more

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Hot, hot, hot off the presses! HHC just opened, and I'm giving you the quick rundown. The Late-Night Hero First things first: they are open late on weekend nights. If you find yourself out past the usual dinner rush and need a solid meal, this is a fantastic local option. The Food Breakdown I ordered the 10-piece nugget meal (Mild Dry-Rub) with fries for about $15. The Chicken: The nuggets were cooked to perfection--super crispy and juicy. To be honest, the mild dry-rub lacked the flavor punch I was looking for, so, like Cane's, you must use a sauce to really bring it to life. The Fries: How did they earn four stars if the chicken was just "okay"? Simple: if you know me, you know I am a complete sucker for a good French fry. Their fries are A-1! Seriously, they earned a few return trips off the fries alone. I'll just have to dial in the right spice-level and sauce for the chicken next time. Pro-Tip for the Kiosk If you order at the kiosk, grab a number card and add the number to your digital order. They will actually walk your carry-out order right to you! I wasn't a huge fan of the process since there aren't many instructions posted, but it's a nice service touch once you know the drill. I'll definitely be back for those fries. Return Factor: 60% read more

Houston TX Hot Chicken - They are open LATE!!! - Chicken Shop Near Me - Phoenix, Arizona

This place is solid for chain food. I will say the serving sizes are a little modest for the price but the food is quite good quality. If you're not a got chicken lover this place is not for you. But if you like it hot this place is awesome. I personally love it hot and I ordered the "spicy" heat. It was actually a little too hot for me - and to think there are 2 levels hotter leaves me wondering who orders the hottest. Overall a good lunch spot - I recommend. read more

Houston TX Hot Chicken - Shareable Mac & Cheese, Original Hot Chicken Sandwich, Cheese Fries - Chicken Shop Near Me - Phoenix, Arizona

Absolutely delicious! The restaurant is super cute and the chairs are super comfortable. Everyone working was so kind/attentive. Arguably one of the best chicken sandwiches I've had and I love all the sauces they offer. Can't wait to come back and try different options! read more

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We came around 1:30 on a Saturday and the restaurant was fairly busy! Jaiden was so helpful explaining the menu to me and giving me recommendations so I went with the (medium) sandwich and tender with fries and added a side of Mac and cheese thanks to Jaiden's recommendations! Everything was delicious! Chicken fresh and juicy, dining area tidy and clean, and the staff were all knowledgeable and went above and beyond to make our experience memorable read more

Houston TX Hot Chicken - Chicken Shop Near Me - Phoenix, Arizona

Great atmosphere! Staff were extremely friendly. The fries were crispy and well seasoned. The house sauce was sweet with a little heat. The mild chicken sandwich was truly mild, with a touch of heat, but with this touch of sweetness too. The single tender(no spice) was a little disappointing as it was kind of soggy, not crispy. The flavor was really good though. The chocolate shake was surprisingly delicious. It felt like it doubled as a sundae and a shake afterwards! So good! read more

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The location is nice and new with plenty of comfortable seating. The is parking in the back of the restaurant for visitors. The restaurant also offers a drive thru window. I tried the classic chicken sandwich with fries with medium spice. Next time I may do the higher spice level and the medium felt more mild than I thought it would. The fries were okay, but could have used more seasoning. The employee at the counter was a bit serious so it felt like we should hurry and couldn't ask questions. Over quick service just not overly friendly. I also tried the Mac n cheese and while it was okay overall, it could use more seasoning. Overall not a bad experience, just not blown away. read more

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I love fried chicken, so I was excited to try Houston Hot Chicken when it opened up near Biltmore. Walking in, the small space feels bright and welcoming, with red neon signs, modern decor, and comfortable chairs that I did not expect to see in a fast food restaurant. I took the recommendations of the server at the counter and got the chicken tortilla soup. The initial bite was excellent, with crunchy and not overly processed tasting tortilla and cheese. Although soup is not something I would order normally at a fast casual or fast food restaurant, this was worth trying. There were healthy chunks of chicken, and I couldn't see this being a good option for someone looking for a less bready option. Next, I had the chicken sandwich with honey butter. It had a tinge of the lightest amount of spice, but was not what I would call spicy. The sandwich was slightly more drenched than I would like and the slaw felt like overkill, however, the breading itself was light and crispy and the chicken inside was juicy but looked fully cooked. I wouldn't say this was a highlight in any way, but I would eat it again, probably at the medium spice level to get a better idea of the heat index. I did overhear a staff member saying there used to be a competition to eat the hottest level and last 3 minutes without anything to drink! Last, I had the tender and fries. The tenders are definitely the highlight! I could not believe how juicy and perfect it was. the skin was so thin it was coming off, but perfectly seasoned to compliment the chicken underneath. The proportion of tender to breading was a 10 out of 10. The crinkle cut fries were a bonus as the staff member said she knew I didn't order them, but wanted me to have them. Crispy and not overrated, I could see these being dangerous late at night. The only two knocks are that the parking lot is confusing and there is no drive thru. Not being able to pick this up in a pinch makes it a concerted effort to go, and the turn in is not as easy from the south side of Camelback. Overall, I would recommend and go back for the tenders and the soup (still shocked as I write "soup"!) read more

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Great spot for some delicious chicken! Upon walking in you can place your order at a kiosk or with a person, we were greeted and advised it was our first time and the worker proceeded to go over the menu as well as spice levels. Clean and spacious restaurant, my only negative is the music as it was too loud to have a conversation - I did enjoy the music would just recommend it being turned down a little. read more

Houston TX Hot Chicken - Sandwich & Tender - Chicken Shop Near Me - Phoenix, Arizona

I was quite impressed. I got a sandwich with a tender and the mac and cheese. Both delicious and would be ordered again. Went mild heat, I think I could try medium. The cheese fries with the tender was also quite tasty. Service looked like it would take a long time, very busy and did not look that organized with some numbers being duplicated or linked to the wrong ticket, but my food came out within about 10 minutes. Great sauce selection at this place. Parking lot may become an issue. Busy at 3pm on a Saturday and it was tough to find a spot. As long as the other businesses do not tow, it should be ok. read more

The new Houston Hot Chicken is a mixed bag. We stopped in to check out the new place and were greeted by the most confusing self-order kiosk I've ever used. I thought it was maybe me just being dense but the couple behind us also got stuck and the manager had to come out to help them out. The place itself is shiny and new and glitzy. Staff was friendly and helpful and there for anything we needed. The food is where things fell apart. The chicken itself was moist and well made, but it was caked in so much seasoning you couldn't taste it. I like hot chicken, but it has to be both hot... and chicken. The fries were the same way, so heavily seasoned we ended up shaking some of the seasoning off just to taste the fries. Maybe they're still dialing in the food as the place is pretty new, but right now it seemed more about the Experience than the Food. read more

Houston TX Hot Chicken - Fancy front counter - Chicken Shop Near Me - Phoenix, Arizona

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The Good: Flavor is on Point The food itself is undeniably great. The chicken is consistently tender and the spice levels are exactly what you'd hope for. A standout for me was the Mac and Cheese, perfectly cheesy and the ideal side for the heat. If you are coming purely for the taste, you won't be disappointed. The Service: Growing Pains The Front of House staff is incredibly kind and welcoming, but it's clear they are still finding their footing. There is a noticeable need for more structured training and a strong leader on the floor to help guide the flow. The Logistics: A Balancing Act The Back of House seems to be struggling with the dual demand of in-store diners and the heavy volume of DoorDash and Uber Eats orders. On my recent visit, the kitchen felt unorganized, leading to long waits and a sense of chaos behind the counter. The Consistency Issue The most frustrating part of my experience was the inconsistency in portions. Between my first and second visits, the amount of food served shifted drastically. For the price point, you expect a certain level of value, and right now, that consistency just isn't there. Final Verdict Houston's has the hardest part down: the recipes. However, the overall experience will decline quickly if they don't address the operational issues. I'm rooting for them read more

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I haven't gone in to eat but I will say they are a great late night delivery ! It comes fresh and delicious. The chicken is juicy and crispy. I recommend the classic chicken sandwich and the hot honey tenders the fries have a seasoning that's a little sweet and I love their ranch dressing. read more

We went Friday for their soft opening. The place was clean and the staff was happy and very nice. The food was very good! I'll definitely be back. read more

Houston TX Hot Chicken - My brother had chicken tenders with man n cheese - Chicken Shop Near Me - Phoenix, Arizona

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I had high hopes but won't be going back. Ordered at 11:41, 20 minutes later food was ready. When I asked why it was taking so long "lots of orders" even though several people who ordered after me had theirs. The chicken was nothing special and the fries were so salty we didn't finish them. Looks like the fries have been overly seasoned from day one and still are. read more

Restaurant was clean and pretty but fried chicken was heavy with batter. It had almost no chicken mostly batter. It was really dry. Mac and cheese was too much cheese in a bad way. I only liked coleslaw. I wish food was good as the service. read more

Walked and were greeted right away. I had to look at the menu before ordering as it was my 1st time here. I get the classic chicken sandwich mild. This food was hot when delivered to the table. Can tell it was made to order. The sandwich and the fries were really good. The store was very clean. This place has now been added as my must return list. read more

I shared a basket of chicken nuggets and fries here on 5/1 with my boyfriend during lunch time and immediately felt nauseous after walking out of the restaurant. I didn't think too much of it as sometimes greasy food can make me feel sick, but I was really struggling for the next few hours. My boyfriend then texts me saying that he also feels sick, dizzy, and generally awful. We both spent the rest of the evening and next day horribly sick. The chicken and fries were the only meal we had in common that day, so we're sure we got sick from this restaurant. I emailed their corporate contact to tell them I had a concern about their food safety, and they just sent me a generic 20% off coupon and a note about how they take food safety very seriously. First off, I don't want to ever eat here again so the 20% is useless to me. And secondly, you clearly don't take food safety seriously for you're poisoning your customers. Aside from getting sick, the meal we shared was $20 and mediocre flavor-wise, so I'm not sure we would've been back anyway. read more

Their food is great. Only reason I keep coming back. But... tonight was a little upsetting, and I'm not one to write reviews. I place a to-go order, I arrive, go to the counter, which was not busy, and ask for my pickup order. Followed by a blank stare and no verbal communication, the "lady"behind the counter passes me my pickup order, proceeding with her rbf blank stare. "Thank you!" I say. I arrive home, and again proceeded to be even more annoyed when my sauces aaaand extra pickles I paid extra for were not in my box or bag. Great. I'm pretty sure I'm younger than everyone at that place and I could do a better job than whatever the heck they're doing. Not that hard. Again I don't write reviews, but that one lady started it off. Hire better people. I'm not trying to start my dinner with someone looking at me like I'm an inconvenience or something. read more

The place has a nice vibe and good to hangout with friends or family, food taste great! service is fast overall good!

The chicken tastes good and was tender but super greasy. The batter just soaked up the grease. Everyone was really nice and helpful. Lots of seating and was bigger than I expected. My only complaint was all that grease. You need a lighter batter in my opinion. read more

Really tender and moist chicken in a nice up scale (For a QSR) restaurant. Employees are green and struggle a bit but are good natured. A nice addition to the over saturated FF Chicken market. read more

Chicken was bland & had no flavor as well as for the spices/flavors, eating a tender was kinda disappointing (canes tenders are better than these) you get a small amount of fries that taste like someone put some sugar in them which is interesting didn't hate nor like it but would of recommended better fries + flavor also very small portions, they also forgot my ranch & Mac n cheese taste like any other Mac n cheese, MONROES HOT CHICKEN IS THE BEST SO FAR IN PHX read more

Houston TX Hot Chicken - Chicken Shop Near Me - Phoenix, Arizona

So delicious and tender. Absolute 9/10 would recommend. The waitress was super nice and helpful made my day read more

Houston TX Hot Chicken - Mmmm yummy - Chicken Shop Near Me - Phoenix, Arizona

The only thing that I loved about this place was the atmosphere. My father and I had wanted to try since we live right next to this place. the food was good but not good enough for two meals to be $44!!!! And the plate size was just so small for the price! And I don't even wanna mention how much the calories intake is!!! Honestly if the price was cheaper, I could see myself going here more often but it's just not worth it. read more

terrible food might as well go to Dave's hot chicken, gave me a stomach bug for 3 days , service wasn't great as well they forgot half of my order I would not be returning read more

First visit, decided to give it a try for lunch around 1 pm since they've been open for around three weeks. Entering, you are greeted by two self serve kiosks to order your food. A bit intimidating and time consuming, since it asks you for any add ons to each order before the next order. As someone else previously mentioned, adding the table number( placards stacked next to kiosk), when placing your order expedites the food to be delivered to your table. After using the $5 off from the app on my phone( which I had from their website), made my cc payment and was issued a blank receipt. That made me laugh-made sure to check my cc bank website to verify it was accurate(also asked for a paper receipt when we left). We were given cups for our self serve drinks, and then sat down. Dining room is spacious and chairs were padded. Nice touch. Approximate wait was probably ten minutes. Not long, considering there were probably 4-6 tables already served and only one party ahead of us that just ordered. I ordered the chicken tender with waffles(2) and drink meal. Unfortunately, both waffles were cold to the touch! So I took them back to the counter. Patiently stood there and waited while two fresh ones were popped in a vertical toaster. Three minutes or so later, I took back to table to eat with my chicken. COLD to the touch. Again. I was so bummed. Back to the counter I went. I asked for fries to replace, which were quite good...and piping hot. Chicken tender tasted good-I had ordered the honey rub. Service in dining area, friendly and helpful-one employee stopped by several times to check on us. There were 4-5 employees at the front counter, one assembling and a few running orders. So plenty of staff, but kitchen obviously needs more organization and help. Would I return? Maybe. I'll wait a few months, and definitely never order a meal with the waffle again! read more

Jayda was super nice to me at the register! Everyone was so nice! The food was amazing as well

Great food. Theur fries are seasoned perfectly and crispy. Friendly workers every time I go and its always very clean.

I was surprised the chicken was extremely juice and pipping hot. Got the lift off tender with buffalo sauce. I genuinely enjoyed the meal like it got me doing sum crazy movements and a huge smile on my face cuz it was such a great tender. I would come back for anything tenders whenever i'm in the mood. Don't know why people would give it anything less than 5, food is great, the staff were super nice, and they even offered to clean my plate up for me, and the place was overall clean. read more

Aiden was the man, he helped me out. He's got great customer service skills. I'll be back