If I could, I would give Grease Monkey #38 TEN stars instead of five. About a month ago, I got my oil changed at this shop. I was wary because I have heard, read and experienced that often an oil change at a franchise would result in a long, expensive list of "urgent problems" with my car. I'm currently unemployed and essentially flat broke, so the oil change was the extent of my car-maintenance financial expenditures for a while. I even told the gentleman who checked me in, to please not even LOOK at anything else in the engine since I won't be able to fix it. He laughed and happily obliged. The folks who work in this shop are unbelievably nice and the customer service is beyond top-notch. Yesterday I ran an errand not far from home, and after pulling up in front of my house, I noticed that my right front tire was flat, complete with some obnoxious orange thumb-tack-looking thing stuck in it. Grrrr. I knew I had made several recent short trips on that tire, and I did not want to drive on the flat for a inch further than necessary. Grease Monkey #38 is about a block away, so I called the shop and asked a very nice gentleman named Don (or Donald) if they could possibly change my tire and put the spare on. He said he absolutely could, and to come on over, which I did. Don was SO nice, and explained that he'd put the doughnut spare on a rear tire and put a rear tire where the flat was, for safety purposes. The tire was changed in no time, and he REFUSED TO ACCEPT MONEY. I told him I insisted on paying them, so Don grabbed his manager, Cotton (with whom I had dealt the month before with the oil change) who said he would not accept money. It's pretty rare to find any kind of service-related business who provides this level of customer service. Grease Monkey #38 is a block away from home, but even if I move elsewhere, this shop has a customer for LIFE! (Also they have popcorn, and dog cookies, whoop!) Thank you Don and Cotton! read more

Grease Monkey Oil Changes & More - grrrr - Auto Repair Near Me - Denver, Colorado

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I am very confident the last time I got an oil change here I was changed for it and they didn't actually change the oil. It took them less than 5 minutes to change the oil. At the time I didn't think about it, I was a new flustered mom with my baby. I was surprised by how fast it took but didn't question it. But now that I am having car troubles because my car had no oil in it. There are no leaks. We have been going here for years and the customer service has been terrible the past few years. read more

Middle of the road experience here, it does what is says on the tin. I needed an oil change and I got one done pretty quick and the service was on point. Quick and easy, check it out for yourself. read more

Very good service here. Came to get my spark plugs replaced on a Saturday morning. The manager advised me on the best brand to get, and also informed me of how long the job would take. After the service, the manager showed me the old spark plugs and advised me on the best fuel grade to use. Excellent Grease Monkey location! read more

Grease Monkey Oil Changes & More - Auto Repair Near Me - Denver, Colorado

This one star has nothing to do with anything but price. $103 for an oil change is an absolute rip off. I went to the same grease monkey last year and paid $68. Apparently, if corporate goals are not met, they raise the prices to offset their losses. Corporate greed is SO REAL at Grease Monkey and that was the last dollar I will ever spend there. The mechanics were awesome, friendly and service was quick, so it's a complete shame that the folks at corporate don't seem to care about their customers. Next time, I will be sure to support a local mechanic. read more

I never write reviews, but I feel like they deserved a good word out in for them. I've never had a better experience getting an oil change. They were very professional, polite, and thorough. They personally showed me what was done to the car and that everything was done correctly. I'd highly recommend This place. I'll definitely be back! read more

Service was quick and that was the only good thing. Charged for coolant without asking. I checked it last week and it was not low then. I doubt it was when I had the oil changed. Charged for shop supplies, with no explanation. They did not vacuum, although the receipt states they did. When I asked them to throw away the paper protector they use on the floor of the drivers side, tech stated he wasn't a trashman. Another tech took it, begrudgingly. read more

Adding to my previous review. They bait and switch. You're stuck in your car bc of covid, you agree on a type of oil, they come back when you are closed in the bay and tell you that you MUST use a certain oil. You don't have a choice. They don't tell you the price until after they are done and it's time to pay, while you still are stuck. It's intimidation. I looked at all my previous receipts from other Grease Monkeys and they weren't nearly as expensive. STAY AWAY! read more

What a joke. I went here instead of the dealership because it was close and I was short on time so I needed to get my oil changed over my lunch break. My truck is almost new with less than 15000 miles on it, and the first thing the guy says when I pull up is about buying new windshield wipers and asks if I need a new air filter. I tried telling him that the truck is almost new and doesn't need that stuff, and walked off to get food because I didn't have time to argue with him about that stuff. On my return there were several things. First of all, it was just a total rip off. $75 for a synthetic oil change is $25 more than even the dealership charges, but that's what I get for going to a random place despite the good reviews on Yelp. Second, he once again goes off about how much I REALLY need my filter replaced. Look up the US Department of Energy study (2006), a dirty air filter DOES NOT impact gas mileage. If you replace your air filter at every oil change or just because it "looks dirty" you're throwing your money away, 30-45k miles is more than sufficient. Third, one of the major reasons for paying additional for synthetic (especially if you're going to be paying $75 of an oil change) is that synthetic oils are good for 5000-7500 miles under normal driving conditions. Upon getting back in my car their little sticker indicated my "Next service" was due in 3000 miles. Again, if you are putting synthetic in your car and not red lining it around a racetrack, then you are absolutely throwing money down the drain by changing it every 3k miles. So not only are they charging an arm and a leg, they aren't accurately representing what you're paying additional money for. And if they try to say they are charging that much of synthetic that is only good for 3k then they have managed to purchase the absolute worst oil in the world. Here's a quote from the National Oil and Lube News online newsletter: "Many people...know when to have their oil changed but don't pay that much attention to it," "Take advantage of that by using a window sticker system [and] customers will be making their way back to you in a few short months." Typical shyster roadside nonsense. read more

This is my 4th grease monkey I've tried out with a fleet vehicle trying to find a dependable shop. Came today with no wait. Only two bays available at this location. They've been changing my oil now for about 30 minutes and still are not done. One of the "techs" inside looks about 16. I can change my own oil with little experience in about 20 minutes. This place makes me very nervous as it's a brand new car. read more

Staff are efficient, honest and direct. We go here first for almost anything. Oil changes and the basics are way there, in and out in. 15min when you time it right. read more

These guys are the best! So honest, patient and kind. I went in to get my brakes checked and rather than charging me to change them, they were honest and told me they still had some life in them and that I could wait a while longer. Firestone tried to convince me to let them change them about 2 months ago- and it was such an expensive rate! I also had trouble removing my brake light cover to change the light bulb, so I swung by the shop on my way home and within minutes in the frigid weather they helped me remove the cover and even changed the bulb, all at no charge. My neighborhood go-to, for sure! read more

Donnel was super helpful and kind when I had an issue! Would recommend working with him.

Elijah and your magic team! Needed a quick full service oil change within the hour. I was in and out with a clean well oiled machine in 25 mins. Most professional and fast service I've ever had. They even have televised timers in the shop so you can see how long until your vehicle is ready. It's clean and quiet and I felt safe as a woman in an auto shop...which is not often the case. read more

This is the closest grease monkey to my new house so I decided to give it a try. They did oil changes on both of our vehicles and did a good job on both. During this visit they informed us that one of our belts was cracking and needed to be replaced (which it did). We returned a few weeks later and they replaced the belt, but the new belt started squealing almost immediately after leaving. We brought the car back two days later and they replaced the belt free of charge and the problem went away. I am giving them 5 stars for the quality and speed of there work AND the fact that they stand by their work. read more

These guys were great. I brought my car in because I had lost the oil cap somewhere in my engine. Abraham found my oil cap and noticed a leak in my oil pan. He went in to do the work and realized that I did not need a whole new oil pan;it was just a gasket. He repaired the gasket quickly and saved me a bunch of money in not needing an entire new oil pan. read more

In and out in less than 20 minutes. No extra sales tactics to get me to fix this and that. Coffee provided and hospitable service. Fixed my tail light for free, I just had to provide the bulbs. I would definitely recommend them and if you're a veteran or active military, they give a discount. read more

Andrew was so nice and personable! He got my car in and out for an oil change super fast. Thank you!

I called in just now for a copy of my invoice from a month ago and whoever I spoke to found it in the system and when I asked to have it emailed he said sure and took my email down (maybe) and said he sent it, then seconds later I hear him in the background saying "why the fuck do we have to do this over the phone, come in to do this". Some really respectable ppl working here read more

I went here to fix a coolant leak in my van. After looking at it the mechanic determined there wasn't a leak so I asked for a coolant flush and to have new coolant added. My coolant reservoir was completely empty before bringing it in so I figured there must be a leak, but I'm not a professional so I deferred to the opinion of someone who supposedly is one. The next day I noticed a wet spot around the front passenger side wheel and I checked the coolant and it has all leaked out overnight. I called to see if Grease Monkey could help me at all and they told me that "there was no visible leak" and it was my decision to do the coolant flush so they could do nothing for me. In the end, I've wasted money and time. I wouldn't recommend this place. read more

Took my car in on Saturday, when done asked if they topped off all fluids, they said yes. Next day get in and low washer fluid light comes on, drive down the road and then low coolant for radiator light comes on. So I stop and add coolant, next day same light comes on and more coolant, by the time I get home engine is overheating. Call them they say didn't touch any thing, but bring in and we will take a look, are you kidding, took to someone else, seems they broke the cap, causeing no pressure in radiator thus fluid leaks out. Called them they still say they didn't touch it, even though they said they topped off all fluids. Will never go to them or any grease monkey. Don't even know if they changed the oil. Had to pay them and the real mechanic to find the problem. Car works great now. read more

My first visit was impressive! Stopped by initially for a flat tire repair, but at last minute I realized there's no waiting since my vehicle oil change is due so did it on the whim. A gentleman, Andrew, found a screw that I overlooked. Made a quote for new tires for my consideration. All staff were very friendly and warm despite my hearing loss. Felt I was respected so it was reciprocated! Great fast and friendly service! read more

I want to start off by saying, I have been taking my car to this Grease Monkey on and off for years now. My father has always said , "stop taking your car there. " but I could never figure out why because my experiences have been so great. I now live in Aurora but I took the trip all the way to 28th and Colorado Blvd because I wanted my car done right. Well, unfortunately, I was dooped this time. When picking up my car, I wasn't told as usual, how the over all check went with my car; wipers check, no need for air filter, those things. I had to ask how my air filter was. I was told to get it was okay but to get it changed at my next visit. Interestingly, I went home to check the filter and the dusty housing around the filter had no finger prints on it. The air filter had lots of dust in it and I had to used my vacuum to clear it out. Also, I noticed the lights where checked according to the receipt but I have a light out at the rear of my car. Im very disappointed with my last service and now Im unable to trust Grease Monkey. I will not be a customer. I paid $40.54 for a job Im uncertain about. Oh and today, which is 6 days after my oil change, my check engine light is on. Hummm. read more

Becky took really good care of me she works really hard to get the cars in and out while taking the up most care she did a egr valve change on mine and did extra things at no extra cost to me would recommend coming here because the technicians are also respectful and also have a head on their shoulders to get your things done the right way in timely matter they may make a mistake here and there but who doesn't overall they are really great! read more

Called ahead as the Jiffy Lube I went to couldn't get my oil filter off. Manager was confident they could help me and personally greeted me when I drove up an hour later. Not only did they get the job done, they were super quick and every employee on the property was friendly and helpful to both me and my children. I did not feel like they tried to up-sell me on anything unnecessary and loved the great service provided by everyone. These guys are the best vehicle upkeep experience I've had to date! read more

As a female I am always hesitant to get any work on a vehicle, lets face it I know next to nothing about cars. My boyfriend and I took his jeep in to get the oil changes before our big memorial day weekend trip to moab and zion. We were in the area and this was the closest grease monkey, be it may it was on the more sketchy part of Colorado Blvd. The customer service from start to finish was out of this world. I wish I had gotten the two gentlemen's names who helped us out, one was I believe the manager who was from Broomfield (I do remember that because we had a lovely conversation upon check-out). He was so friendly and shook our hands as we left, sincere hospitality. The gentleman who called us back to show us what he had done to the Jeep before we cashed out was not only a kind smiley man, but without hesitation held the door opened for us as we went back, kindness and service like this should not go unnoticed. We left this establishment in true ahh that "human kind" does still, in fact, exist. Thank you guys, you two are a true asset to this company. read more

I've went to quite a few Grease Monkeys for oil service on my vehicle, but this one is by far the best one I've been to. The service gentleman named Donnell and Edward were quick, courteous, and went above and beyond to make sure my vehicle was running great again, once I left. Would recommend these guys to anyone in need of service on their vehicle. read more

In a previous review, I wrote about purchasing a car from employee at this location; it was purchased at auction and he lied to me about purchase price and condition of car. Ron Morrow of corporate office,gave me several hundred dollars in service at a corporate Grease Monkey. Thank you, Ron for being a corporation with integrity and concern about your customers. Joy Bloom read more

Andrew the new manager is not only very helpful but wonderfully nice and super personable. He didn't try to upswell me but addressed my concerns and was completely transparent. read more

Shawn was very friendly and recommended only what I needed for an oil change. I also added in Winter wipers but by my own choice. Thank you Shawn for being so nice and helpful! I'll see you guys in another 3,000 miles! read more

Mike was super helpful and helped me out with my tires! He was friendly and accomdating.

DO NOT USE THIS COMPANY! Just spent $80 on an oil change at this place. Nothing else needed to be done to my car and it was $80. It's a complete rip off and I'll never use this or any grease monkey again. read more

I'm very disappointed in how this location treats their fleet customers. I work for a taxi company that has a service account with this location and I've been turned away for service on more than 1 time. 3 to be exact. The first time I pulled in I was greeted by one of the employees rushing to my van to inform me that they didn't have the oil filter for the vehicle. The next time there were 2 car in each line and the workers informed me it would be hours before they could get to my vehicle. Finally today I pulled in and was informed that they didn't have the wrench to take my filter off. So I turned around the parking lot to drive out the way I came in and one off the workers girlfriends was blocking the driveway in her truck eating lunch. So I patiently waited for her to move at which point her boyfriend who works at this location walked up to my window and said oh you can squeeze by. Well if I would have squeezed by I also would have had to hop the curb which in a vehicle I use to make a living isn't going to happen because I'm not going to risk damage to my livelihood. Very poorly managed store. read more

Solid, fast, always helpful and not pushy on getting services. Also, free popcorn and water bottles! My go to spot for oil changes and minor car work. read more

Excellent service! Just went for a quick oil change and we were done in two minutes! Andrew is the man. He hooked us up with some free oil we were missing and had a true passion for what he did. Better prices, quick service and people who love there job and are super friendly! read more

This Grease Monkey is awesome. The staff is extremely helpful and went above and beyond to help me figure out what services I need. They called my previous service center and went over records, printed my service recommendations from my dealer and went through my service manual with me to make sure I knew at what mileage I needed to get what done. I honestly have never had a better experience and I will most certainly be coming back! read more

Great customer service and fast! They tell you about other recommendations but don't push you into it. I come here for all my oil changes, etc. and haven't been disappointed! read more

Went here last week due to their good reviews on Yelp. Twas a smart move for me & of course, my automobile ;). They recommended what was needed based on the mileage so they didn't try to force me to get something else done. What I really liked is that, for the first time ever in the history of oil changes I've had, they actually SHOWED me the air filter & recommended I get 1. Of course, I did. It was quick service. Even enjoyed their free popcorn, too. I'd like to say they were sweet guys as well as great mechanic's 'cause they left 2 pink carnations in the car. :) Aaww... who knew that flowers & oil changes go good together? Even if I don't get them the 2nd time around, this will remain to be "My Oil Changing Station." (That is, as long as I live in Colorado.) :) read more

Free popcorn, fast service, great prices, honesty. I highly recommend them!

What a great experience at this store today. Kellie, the Manager is a pleasure to visit. She knows what she's doing and they did such a quick job replacing my battery, and at a price cheaper than the quotes I got from two other places. I didn't expect them to vacuum the car, but they did! read more