Another great experience with these guys. Went to the ford dealership for a checkup, and got horrible service and upselling. Went here as a backup, easy fixes, honest advice. Go here for everything. read more

Easy peasy. Barely any wait - moved through fairly quickly. Longe area for the short wait. read more

I love this place! I have an older RAV4 and the reason I have more than 260,000 miles on it is because of the great service I have received here for years!!!! Dan is an awesome, caring and helpful manager who always gives good advice and takes care of me and my car. Everyone in south Denver should be getting oil changes here!!! read more

I waited 1.5 hours for an oil change, and they didn't close the drain plug! I had friends visiting from out of town, and my car broke down while we were in the mountains. Could've ruined my engine and was a big disruption to their weekend in town. Not a fan. To their credit, they reimbursed everything it cost me to get it fixed from another mechanic. read more

The services are fine and appropriately priced but my last visit was a nightmare. The associate charged me for the wrong persons service( I didn't review it because I trusted they were being honest and he didn't have me review it), called me incessantly regarding the situation they produced, when I finally answered they demanded I either give them my credit card info over the phone or come back to pay a new bill(never gave me the new price), arrived at the shop with a much more expensive bill, and for my inconvenience knocked off less than my original coupon for an oil change. They do fine work but that's a huge mistake I had to shoulder the responsibility for instead of them doing so. read more

I had an amazing experience here!! The technicians were all kind and informative. They got me in quickly for an oil change and the prices were great! Overall wonderful customer service, I will be bringing my car back again. read more

Excellent service. Came to my house to jumpstart my car and replaced the battery. Austin specifically was amazing and explained everything to me. Very genuine. read more

They were so nice and quick! No appointment needed and i came in New Years Eve.I Will definitely be back!

My family has been taking our car there for several years and always get the most excellent service. My favorite thing about coming here is that Dan always makes sure to cover everything we need to think about but is honest about what we don't need to spend money on as well. It's so unusual to find that these days and I truly feel like we can trust him to tell us what our car needs and doesn't need. read more

Got a Mobile 1 full Synthetic oil change, the store was busy but still got me out of there in 1 hour. Very friendly and attentive staff. Good job Grease Monkey. Got a discount on my service, with the coupons sent in the mail. I will return this location and not just because its a block away from my appartment. read more

I have a long road trip coming up and brought my car in to make sure everything is good to go. They were honest with me, checked all my fluids, topped off my oil, gave me the assurance I needed and didn't charge me a dime. The guy even said himself "I would be ripping you off if I charged you". He could've sold me on a lie and I would've believed him, but he didn't take advantage of me at all. This was my 3rd visit, I've never had an unpleasant experience with anyone here. Oil changes can be a bit pricey but that's just the nature of the beast, cars are expensive to maintain. All I can ask is honesty and good customer service and they've always delivered. Thank you guys! read more

Avoid this shop. I asked for an oil change only and nothing more. I had my manual transmission recently rebuilt by the dealership with a factory warranty but this shop took it upon themselves to do their snooping around to try and upsell me on other fluid changes. They recommended my newly rebuilt transmission be flushed and refilled. Also the fact that an oil change cost $100 for a Jeep Wrangler is pretty absurd. They bill you for all their "checks" that they try to upsell you on. Don't pay for them to look around your vehicle and risk them touching something they are not qualified to touch. Transfer case, transmission, etc. they are an oil change place, says it in their name. Last I asked the on duty manager to have the GM call call me the next business day and still waiting for that call about a month ago read more

Grease Monkey - Price estimation - Auto Repair Near Me - Denver, Colorado

They took care of me right away without an appointment even though they were busy when I had an oil problem, and they were incredibly gracious about not charging for oil and checking several other things read more

Oil change in Dec 2023. They went through my glove box for some reason (pulled everything out and left it on the passenger seat), did not fill fluids and way over priced even with discounts. Very disappointing. Used them in the distant past without issues but definitely has declined. read more

This is where I go regularly for oil changes & they rock the service & friendliness EVERY SINGLE TIME. I love the "top off" service between oil changes. I always feel I'm treated like an Auntie or sister by ALL of the crew & appreciate the help I'm given understanding what to prioritize budget-wise when additional services are needed or recommended. Thanks for being awesome Grease Monkey! read more

Incredible service from the gentlemen at this location. Quick and thorough job. They helped me pick what I actually needed to get done, and didn't try to up-sell me a bunch. On top of all that, I tipped the manager for being so great and he immediately went and told his team that lunch was paid for today. This oil change made my heart very happy! Thanks guys read more

Great service! Super friendly team and they were really helpful with explaining the items and I needed and why. Made sure my car was nice and safe for a road trip and I'm very grateful for their good energy. 10/10 would recommend this location! read more

I went in for an oil change yesterday. One of the guys asked how my windshield wipers are, and I responded that they're just fine for now. However afterwards I noticed that my windshield wipers were leaving streaks across my whole windshield after my "oil change". It's funny how these guys will create a problem knowing that they have the solution. I would not go here if I were you; as they've shown me twice now that they are not trustworthy. read more

I am so impressed with the level of service at this location!!! Brought my car in for an oil change, and they had me back on the road in 30 minutes!! Rob was extremely kind and the entire team made me feel like a rockstar; I've found my new shop :) read more

Busy little shop and decent customer service. Best wishes to the owner who works very hard to take care of his clients. Be kind - they have a tough job. read more

Update I would like to thank the store manager. He was very honest and treated me good. I took my car back today and he fixed the problem free of charge. In like 10 minutes the problem was solved. Mistakes happen but when the store has a good manager they fix your problem. And this store has a good and honest manager. ____________________________________________ Paid $118 for oil change and cabin air filter and I was ok with that but Changed oil last week and took my car to the dealer to change transmission fluid because it was sealed and guess what found out my car is leaking from the drain plug. Man I trusted you for 4 years and even sending my friends and thats what I get. The guy was recommending a power steering service! My car is electric steering and I was like wtff!! Before that I had an old Jeep after an oil change found out it was leaking from the oil filter so I just fixed it myself and I was like it is not a big deal. Advice for the owner or manager. I see new guys there who know nothing about cars or have low skills. The question now will they fix it or not. I will found out at 8 am. read more

Grease Monkey - Changed oil last week and what found out my car is leaking from the drain plug. - Auto Repair Near Me - Denver, Colorado

UPDATE: I spoke with the store manager and the GM about the mishap with my Jeep Oil Change. Everyone was concerned, apologetic, and took responsibility and repaid me for my repairs. From lengthy conversation with the owner, I believe this incident was a one-off that just happens from time to time from human error and this was just unluckily my turn in the barrel. Within 12 hours of me walking to the store with my receipt from JEEP for the engine cleaning, the staff had done a damage control session to figure out what had happened and how not to have that happen again. Honestly, crap happens, it is how you handle it! Based on my previous 18 year at this location, and the way the problem was handled, I award Grease Monkey 4 stars- they made it right and sought to insure this would not happen again to anyone! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Boooo! My oil change was performed inappropriately on my Jeep Wrangler Rubicon, requiring me to have my car towed, the engine cleaned and oil replaced at a significant cost. Approximately 2 quarts of oil was dumped into an empty cavity in my engine - they missed the neck, and then when the engine heated up on an off-road trek, oil started pouring out of my engine and under carriage. I had to have the car towed in to the dealership where they had to perform a cleaning and new oil change cost me over $300. I would pass at this Grease Monkey location as they obviously did not know what they were doing. I will be talking to the grease monkey manager and District manager to see if they refund from my money for their damages. They might be able to gain a star or two by customer service. read more

Grease Monkey - Towing my car to the dealership after Grease Monkey performed an oil change incorrectly - Auto Repair Near Me - Denver, Colorado

Im a girl so usually i run into some type of nonsense when i do ANYTHING for my car but AUSTIN???! Man had answers for every question I had and sat down with me to explain everything that was going on in my car in great detail!! I had so much assurance and he made it all make sense for me :)))) I will definitely be coming back to this location and if anyone should need that extra tlc and customer service come to university location. Ask for Austin :)))) read more

Going to a different location, this one is awful!! First time I go, the owner/manager guy is incredibly rude and snappy with me acting like I'm the bad guy for bringing in my car. He reluctantly says they can do it (I have a 2016 Fiat 500x, it has a lot of the same build as a Jeep- nothing crazy) and I wait wayyy longer than 30 minutes. The owner guy who had an attitutde with me for no reason says "I'm sorry I was being rude you know I hurt my ankle and I've been on meds that make me this way" and I was appreciative he said that. I literally am a shy 20 year old girl who asked politely for an oil changed and he treated me like I was some freak. Anyways, I think that won't happen again right? Wrong, the dude is still an asshole the next time I come. It takes way longer than other Grease Monkey's ive been to and the employees are just clueless and rude. No point in going to this one if you don't feel like being scolded for simply asking for a service. read more

These idiots tried to tell me my car only takes synthetic oil. Little do they know I put the engine in the car so I know a thing or two. This shop is basically on campus at DU and based on my experience they're taking advantage of students who don't know better. THEY WILL WASTE YOUR MONEY!! read more

Guys at this place were extremely helpful today when my car got damaged by the ice. They didn't have to, but went out of their way and did everything to help me. Definitely will be coming back to this location every time I need to change oil. read more

Service here was fantastic. As soon as I got out of my car I was met by friendly employees who took care of my oil change, radiator flush, and even fixed a part of my car for free. Great service, one of the best grease monkeys I've been to. read more

Went here on a Saturday. The guys here were quick, friendly, and professional. They also weren't pushy with up selling other services. Overall very satisfied, I'll be coming back here again. read more

I am used to auto shops trying to up sale me but this place took it to a whole other level. They recommended me getting things done that weren't even relevant to my car. Not only that, but they didn't screw on the bottom "shield" of my car after removing it from the oil change (which is fine - mistakes happen), but they then made ME feel like I was such an inconvenience for coming back and asking them to fix it? No one ever apologized or even addressed it. Won't be going there again! read more

Yikes -- new employee with bow on head was a nightmare. I'm following manufacturers recommendation on oil changes (every 6k miles, and had even brought the car in early) and when I walked in to pick up the car she screeched a lecture at me on how my newish car is about to die and the engine block is going to crack (really weird), so don't come back to them if I won't follow their 3k recommendation. I hadn't said anything to trigger this, just walked in, but she was so remarkably nasty and unpleasant. Almost yelling, with other customers present -- one of the other people sitting commented on it after she walked out and everyone seemed uncomfortable. I assume they're trying to get more business by telling people to do the 3k oil change, but this works the opposite. Been a regular customer but I'll take the car elsewhere now. What an ugly experience... read more

I wish I could give them 6 stars! I blew a tire on my way to work this morning and pulled off the road and into this parking lot. Dan let me leave my car parked there all day until after work and when I got off he immediately helped me put a spare on without charge. Everyone was so kind and willing to help out! Couldn't have landed at a better place! Thank you immensely!!! read more

My husband has been using Grease Monkey for a few years now, and yesterday we dropped his car off for an oil change. After a few hours without receiving a phone call to let us know the car was ready, he called to see what was taking so long. This was a little after 4:00. They told him the car was done so we headed over after 30 minutes or so to come pick it up. They were closed when we got there. My husband had to work the next day and now had no car. So we came in this morning when they opened at 8:00 to pick up the car. They told us that "it's up to you to check the hours". It's also basic customer service that when a customer calls to come get their car and you have just closed to let them know! It's not at all convenient to have you car locked in over night and you have to call in late to work the next day. Needless to say, we probably won't be returning. read more

Oil changes seem to have become more and more and more expensive...so naturally, it's best to just go somewhere with good and honest service. I decided to check Grease Monkey out, finally, after living in the area for almost 5 years. I'd always opted instead to go to Jiffy Lube for oil changes because of familiarity. But because of something (call it lethargy if you want) I decided I didn't want to go far for my new oil change and paid these guys a visit. I was greeted as soon as I stepped out of my car and let the gentleman know I was looking for an oil change. He got my info down and explained the variety of oil changes available, including stuff like hi-milage services. I told him I had to go cheap, so I opted for the basic service. He said no problem at all and took my keys-didn't spend 5 minutes explaining why I should spend more money, which I appreciated. Their waiting room isn't bad at all-coffee, donuts, cookies, water, magazines, TV. If you want, you walk around or do whatever else while they do the change, and they'll call you as soon as your car is ready. While I waited, their employees came in occasionally to explain to other waiting customers what they were doing and anything to note, and even offered some tips-one guy had a pool of oil on his driveway at home and someone gave him a quick tip to clear it up. When it was my turn to hear the run down, the mechanic came in and went over the services they were performing, and a few things to note (like my air filter). I told him I was looking just to get the oil change and again, he said no problem and didn't try to up-sell me. When it was ready, they went over all they did one more time and rang me up without trying to sell me stuff I didn't need or ask for. The whole experience was smooth and effortless, and the whole staff was genuine, nice, and honest. If you're looking for an oil change in the area, check these guys out-they're a great choice! read more

Friendly staff and very fast service. They even put in an air filter that I had bought at a store. I actually find that almost odd.

I always go to a different location, but decided to give this location a try since it is conveniently located in my neighborhood. There was a line of cars waiting so the manager asked me to pull aside to the front so the line did not compact. Well, they forgot about me and I waited about 20 minutes before I finally asked them when I'd be helped. They had taken about 2-3 new cars while I waited. They admitted they forgot about me (because I was taken out of the line of cars awaiting service). They offered me an apology and nothing more. Time wasted. It should also be noted that they told me they gave my car a top off on fluids which I found to be extremely odd because I had just looked under the hood about 5 minutes prior to pulling up to the garage and all the fluids were already full. So what did they top off exactly? read more

I just took my car in for an oil change and got a couple filters changed too, everyone was super friendly and helpful. They took care of my car in less than 30 minutes! read more

Nothing particularly good or particularly bad about this place. It is quite expensive, at least compared to where I normally go in CA. After taxes and everything, the "cheapest" oil change cost me $40...I'm used to paying closer to $25. Of course, they came and gave the spiel about how I should do a million other things that would have ended up costing me over $100 - I passed on all of that (cabin air filter, regular air filter, some engine flushing thing that you're supposed to do every 15k miles). I asked them not to put any windshield washer fluid in my car because the reservoir is cracked, so it just leaks everywhere - but they did it anyway. I asked them to check the pressure on my tires (which they are supposed to do anyway, but I wanted to make sure it got done), and they did do that. They accidentally put an extra $35 on my bill for changing the cabin air filter, which they didn't even do, but when I told them it was no big deal for them to take it off. Just make sure you know what you are getting charged for. Oil change took about 40 minutes, they said it would take 20. read more

College students, if you want to be taken advantage of, I'd recommend this place. My daughter NEEDED an oil change and tire rotation, she left with a $168 bill. You might want to check around. read more

I will go out of my way to get my car serviced at this location. The staff is very friendly and knowledgeable. They always look me up when I pull in and know exactly what I need before I even get out of the car. They walk me through any extras that they suggest so I can decide for myself what I want done on my car. They truly care about the quality of their work and the customer experience here! read more

My wife took her car in to have an oil change. They started to tell her that she needed to have all of these extra services completed. They made it sound bad. She called me to ask if I thought that it was a good idea. When I start to ask questions about why they said the fluid looked awful on the differentials that I changed 3 weeks prior they started to back pedal. Then when I asked specifics, they changed their story completely and tried to blame the tech. Then the manager took offense to me asking why they would try and take advantage of women who may not know as much about cars. I would avoid at all costs. When I called the Corporate office, they said oh they are individually owned. So they may have the Grease Monkey name, but they do not answer to corporate and they will try and run your bill up for services you do not need read more