Always fair, reasonable, and transparent whenever we bring car in for service, or just have general questions.

[[HIGHLIGHT]]Staff was quick, honest and kind![[ENDHIGHLIGHT]] I really appreciated their service. My battery needed to be replaced and they got it done same day! read more

[[HIGHLIGHT]]Staff is super friendly.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It was a mostly good experience, the only thing I didn't like was how they tried to push other 'recommendations' on me.[[ENDHIGHLIGHT]] I get that most shops do this, but I told them I knew about a few other things and when I picked up my car they had compiled a list of things in addition to those things that they recommended. Only I already had those things done recently, so it made me question what and how much they recommend. [[HIGHLIGHT]]Likely will not go back because of how pressured I felt to get other things done that my car did not need.[[ENDHIGHLIGHT]] read more

Was quoted over $4,500 to replace a radiator, thermostat , and oil pressure switch for a 2015 Jeep Cherokee which all together costs about $300 max in parts. Was told A/C condenser needs to be disconnected and drained to get at the radiator (which is true), and that the refrigerant would be very expensive. Standard procedure is to capture and re-use the existing freon. About $3,000 more expensive than it should've been. read more

They were able to get me in quickly and diagnose the problem. They completed the work and I'm very pleased with the results! Thank you

I WOULD GIVE ZERO STARS IF POSSIBLE!!! Had my vehicle worked on a little over two years ago. Replaced my entire power steering system. 19k miles later complete system failure. The fluid in the system wasn't even due for a flush yet. The average power steering pump lasts 100-150k miles. THEY DONT USE QUALITY PARTS. read more

[[HIGHLIGHT]]Always friendly and responsive![[ENDHIGHLIGHT]] [[HIGHLIGHT]]And they always give me a reasonable timeframe to pick up my car which I appreciate.[[ENDHIGHLIGHT]] read more

Great service at strictly automotive! They were able to get me in the morning after I called and had my car back to me in a day and a half. [[HIGHLIGHT]]Very communicative and helpful![[ENDHIGHLIGHT]] read more

Excellent service! Professional auto repairs and a great selection of used cars. [[HIGHLIGHT]]Honest, no-pressure experience.[[ENDHIGHLIGHT]] Highly recommend! read more

Poor shoddy work. Ready to take you for what they can get. Front desk unfriendly. (Un)valued customer for 2 years. Car trouble. Towed it in. Response was $8000 to fix or offer to buy car for $1000. Took somewhere else. Fixed for $2000. Running great. Further review exposed work had not been done that was charged for and work that was completed was with low quality parts and inferior service. read more

[[HIGHLIGHT]]My words were extremely twisted and I was blamed for being a "child".[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The owner Greg refused to speak to me.[[ENDHIGHLIGHT]] Would recommend avoiding at all cost! Also they do not adhere to the Better Business Bureau guidelines for external reference of value. read more

[[HIGHLIGHT]]I love the team at Strictly Automotive and won't take my Subaru to any other mechanic.[[ENDHIGHLIGHT]] They're knowledgeable about common issues with Imprezas and were happy to help me prioritize the work my car needed to fit my budget while ensuring my car remains in good condition. read more

Had an overheat light come on my Subaru as I was rolling into Denver. Fortunately, it turned out to be about 1/3 of a mile from this place. I learned once I got there that this place used to specialize in Subarus. [[HIGHLIGHT]]They got me in right before closing. Were exceptionally nice about staying late[[ENDHIGHLIGHT]]. The next day they ordered parts, gave me an expert breakdown of what they were doing and why, and had me back on the road in time to make my next stop. Shop is honest and the people are subject matter experts. Please patronize the local shop. read more

Review of Strictly Automotive: Unprofessional and Unacceptable Behavior I have never written a negative review before, but [[HIGHLIGHT]]the unprofessional and rude behavior we experienced at Strictly Automotive, particularly from managers Shelby Pittman and Misty McNett, needs to be shared.[[ENDHIGHLIGHT]] Background: We brought our 2009 Nissan Rogue to Strictly Automotive for an engine evaluation due to rough running. After a road test, we were presented with a repair estimate totaling over $6,000 for items including subframe removal/replacement, ignition coils, and axle assembly. Given the car's Blue Book value of $3,500, these repairs were not financially sensible to pursue. Issue: A disagreement arose over the final bill for some services performed. The main issue stems from a video sent to us by Strictly Automotive, which clearly shows that the vehicle was returned in a far worse condition than when it arrived, rendering it unsafe and undrivable. Video Link: https://www.dropbox.com/scl/fi/y3i9q8ng3800af2eu50bb/20240409_131238.mp4?rlkey=ryebh8x6a3oe4msrwy5qv8ks1&st=m1j8b5bf&dl=0 [[HIGHLIGHT]]Instead of negotiating in good faith to resolve the dispute over payment, we received a notice that our car would be considered abandoned if payment was not made in full.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They threatened and then reported us to the Colorado Department of Revenue's Vehicle Services Unit under the "Repair Shop Abandoned Vehicle Titling" process[[ENDHIGHLIGHT]]. The vehicle is no longer in our possession. Communication Problems: [[HIGHLIGHT]]We attempted to contact the owner, Greg Schervish, multiple times without success.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Managers Shelby Pittman and Misty McNett were dismissive and rude, completely disregarding our repeated requests to communicate and find a reasonable solution.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Their complete disregard for customer service is unacceptable.[[ENDHIGHLIGHT]] Conclusion: What should have been a straightforward service appointment turned into a complete property loss. Potential customers should be aware that this is not a company that values professionalism or customer service. I strongly advise against trusting them with your vehicle. read more

[[HIGHLIGHT]]polite, helpful, solution-seekers.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]i never feel abused.[[ENDHIGHLIGHT]] more words to fill out minimum. read more

Please be very careful bringing your car to this shop I never got any work performed by them but the lady the answer my call was being very evasive in regards to the price and every time I pressed for it she continued to send me down a rabbit hole. I have seen this type of behavior in the past and has never been a good experience. I will not allow them to work on my car and wanted to warn other people about them. Cheers, V Curiel read more

Needing an auto shop isn't ever fun. I dropped my car off for an oil change and they have a basic items check they do free. (A more in-depth one is available for a fee) They were in time, my car was in the same clean shape (no left in greasy paper in the floorboards) I left it in. They had some things that must get done, and a triage list for what's most important. A blessing, as discovering some...untruths...form a seller on this car was overwhelming. I rarely feel like I can trust mechanics. I trust these folks. read more

Knowledgeable, fair and trustworthy! Everyone that works there is very knowledgeable with everything they do. Extremely fair with clients and help you figure out a plan to take care of you car from present issues that need to be handled immediately and help you plan for future maintenance and repairs to prolong the life of your car. I trust them tremendously and will not go anywhere but Strictly Automotive. Everyone knows what they are doing. Not one dummy in the bunch. If you don't use them you're at risk. Strickly Automotive is the way to go. read more

In town to help my daughter move back to California now that she graduated and she mentioned she needed an oil change on her vehicle. I did a yelp search and found Strictly Automotive. I called and was given the price for an oil change and they were very friendly and helpful, especially that they could get it in the next day which was necessary for our departure. They were able to get it done by 2pm and around noon they called to advise that we also needed to get a couple of other items done, but they were still able to get it all done by 2pm. When we arrived to pick it up they described what was done and how we should keep one item on our radar since the differential fluid was very dark and needed to be changed more often. Super helpful advice. We had a great experience here, the prices were reasonable and we feel like the car is ready for our trip back to California. read more

Requested a VIN over the phone, quoted approximately(!) $2,500. Even I don't know why vin is needed - year/make/model/engine type is all that's needed to know what needs to be done and what it takes to do it. If you know what needs to be done and what it takes to do it, that is. Sent the vin, now "Without looking at the vehicle to determine the condition, we'd be looking at roughly $5000". To clarify, the EXACT operation needed to be performed has been positively identified. Every time I hear this "without looking" stuff, I know for a fact that they WILL find A LOT to charge for. Needed or not. How do I know? I spent nearly 20 years in the fields as a Mechanical Breakdown Inspector, I've seen it all. The only reason I am even looking for a shop (instead of doing it myself) is because the vehicle is 1,000 miles away. read more

I have had my cars serviced by Strictly Automotive for many years. [[HIGHLIGHT]]The owner and the employees are friendly and reliable.[[ENDHIGHLIGHT]] i trust them with my cars and I always receive excellent service! read more

If you have time to waste this is the place. I made an appointment and then found out you have to write down what needs repaired and put your key through the door and call back later. WHAT, Waite in the parking lot, no chair to sit on, the reviews don't look too good, I think if they wanted your business they would put out a table and some chairs, No just dusty old parking lot with lots of construction all around you. and lots of homeless people walking around asking for money. Doesn't look too SAFE to me. I watch on U- tube the change-out of a serpentine belt, If I wasn't disabled with arthritis I could do it myself, it took the video less than 2 hours to do. I think I could have spent my time better today. WHAT A WASTE OF MY TIME. I WOULD GIVE THIS COMPANY... " - 1 STAR BUT I DON'T SEE THAT ONE." DO THEY THINK I WILL TELL MY FRIENDS THAT STILL WORK AT THE POST OFFICE ABOUT THIS PLACE? read more

I took my car in and was told by Gram that they would charge fifty bucks for an inspection I was out 70 and I told misty I was quoted 50 and I was warned about other issues I did not ask about I just wanted to see where my oil leak was coming from a complete waist of time and they where changing my radio station which the vehicle wasn't there long enough for repairs I would rather eat a pot of soup with a fork than return to that business read more

Stu was polite and very informative, and they had a good price for the work they performed.

Well completely gouging you on price, run unneeded diagnostics then charge you claiming they have to pay the technician, claim you have to fix million and a half things and overcharge you for all read more

These guys were great to help diagnose my truck and get it fixed in a timely manner. Misty was very communicative and kept me informed and up-to-date every step of the way. I found them Honest about what needed to be done and what could wait. They will be my mechanics moving forward and I will recommend them to anyone. read more

I love the team at Strictly Automotive and won't take my Subaru to any other mechanic. They're knowledgeable about common issues with Imprezas and were happy to help me prioritize the work my car needed to fit my budget while ensuring my car remains in good condition. read more

Strictly went above and beyond. Sent pictures of what the problem was. Ashley recommended another service I really need. Fast turnaround on the Repair. Very friendly. Didn't make me feel like I was a dumb woman. They treated me like everyone else that needed their car repaired and the job done right. That's all you could ever ask for. read more

Speedy and excellent communication. They are my go-to now! My car needed new shocks (it was pretty uncomfortable) and the team at Strictly Automotive quickly assessed the problem and helped me greatly by getting the job done quickly! read more

Quite a useless pre-sales department. I wouldn't trust work from a place that immediately jumps to upsetting.

Found this place on Yelp when my RAV4 unexpectedly broke down. They were honest and timely on my repairs.

Amazing costumer service and affordable! I've never felt like I am being overcharged or being told I need to fix something that wasn't needed. Misty is amazing! She explains in detail everything before they do anything to my car. I have a jeep with lots of problems! They always know what steps to take and the problem gets fixed and stays fixed! I don't ever feel like I'm being taken advantage of as I am a woman and don't know ANYTHING about cars. So happy to finally find a place in Denver where I can take my car that I trust! Thank you for all your help. read more

I recently brought my 94 Camry here because it was overheating. I dropped it off and explained what was going on the evening before it would be serviced. The next day I didn't hear from anyone so by 1pm I called to check in on the car. They said they were still working on it and they would call me. Around 4:30pm I get a call saying they topped all my fluids and replaced a taillight etc but didn't find a problem. They mentioned they didn't have a good description of the problem when dropped off. On too of this they charged me 120 dollars for the checkup and replacing bulb and fluids. I have never been to a place that does not quote me a price or ask me before they do something like replace a bulb that they will charge me for. I mentioned this so they got the price down to 107. However, I was still charged $107 for no answer in what's wrong. If my car was fine I could have ignored this... But here I am a week later stranded because my coolant is completely empty and I am now having to tow my car to a different shop. These guys mentioned maybe I had a slow leak but my coolant would not be empty in a matter of days if it was a "slow" leak. Feel like they must not have had time to look at it or something. Ultimately I feel like I got ripped off for nothing. I will not be returning here. Can't believe they have 5 stars on yelp. read more

I wish I could give more than 5 stars! I put in a service request on Tuesday night, and early Wednesday morning I was able to bring my car in. I brought my car in around 8:30 AM and picked it up at 5 the same day. Misty was amazing over the phone and in person by explaining in detail their processes and fees up front, she was also so patient with me and all of my questions! I appreciated their transparency on what needed to be fixed first and what could be addressed later. My car is running fabulously and I couldn't be happier with choosing Strictly Automotive Thank you again! read more

I dropped my car off for an Oil Change at Strictly Automotive on 10/8/2020. When I made the appointment, I was originally told I would be spending around $80 for a full synthetic oil change and that they would do a noise inspection for a sound I was hearing near the front left of the Car. Originally when I made the appointment, I was told that they would be able to diagnose the noise with the price of the oil change. Now, after I was already there to drop the car off, Misty who is the Manager said it would be an additional $70 for the inspection on top of the price of the oil change. I was not happy about it and told her that, but I agreed. She did not offer any compensation or anything. After leaving the car there, I talked with her several times over the couple days of Strictly Automotive having my car. Every time I talked to her she seemed to want to keep my car longer and the price of services seemed to keep going up. At first she said I did not need an oil change, and then later on now said she wanted to do an oil change with additives because of smoke coming from the Exhaust pipe. By the end they wanted $400+ for a Noise inspection, tail pipe inspection, and an oil change with some additives to help the smoke from the exhaust. It seemed very shifty the way Misty went about it. I would not recommend Strictly Automotive and will continue to tell everyone I know. read more

I talked with Shelby knowing something was wrong with my car but didn't know what, She assured me that they would find out what's wrong with the car and get it back into drivable conditions. That's exactly what they did, they took their time looking over my car and figuring out the problems and fixed them. I trust Strictly Automotive with my vehicle so therefore I will be a returning customer. Thanks Shelby and the whole team for all the help! read more

They helped me diagnose wear-and-tear concerns on my old (2000 Oldsmobile) and addressed their diagnosis with open arms of where the next-best-step would be regarding said vehicle. They were attentive and assertive in customer care and appreciation. read more

I found Strictly Automotive on Yelp when I needed a new shop as my Honda was no longer under warranty. They have been 100% honest and fantastic! Everyone working at the shop is great and it feels good to go a business where they treat and pay their employees well. I have only good things to say about Strictly Automotive. read more

I brought my 2002 Outback to Strictly Auto based on the many positive customer reviews I read here on Yelp, and I can confirm now that its outstanding reputation is earned. (So I'm now writing my first Yelp review.) Over the course of diagnosing and repairing an intermittent engine misfire issue, Strictly was patient and transparent and competent. Best of all, they were unwilling to take my money until they were sure that they had determined the best and most efficient (read: least expensive) fix. I couldn't ask for better service than that, and since then I've taken the Outback and my 2009 Honda Civic back to Strictly for any needed service. Highest recommendation. read more

The staff at Strictly Auto are very friendly and take time to answer questions. Shelby was very professional and patient with me. When picking up my Subaru Forester, a fuse happened to blow that had nothing to do with the repairs I had just had completed. They replaced the fuse right away and at no charge. I'll be going back when I need some more work done. Thanks! read more