A-okay oil change. The mechanic that works under the car even took me to see an oil leak on my truck. Professional folks here. I'll be back. The only downside was that the mileage due back for another oil change must have been for the wrong car (about 30K more miles). Also, their computers went down for 15 minutes while I was there... read more

We took our car in because it was overdue for maintenance, and happened to met the regional manager who was on site. It was a pleasure speaking with him as we recalled Mr.G who was a manager there years ago. We had great service then. We got great service now. Yes, they were quick, explained things clearly, and I absolutely love getting a sense of confidence from staff because of their skills and knowledge. But this store provided something that far exceeds the cost of service. They made it easy to do business with them. In fact, they made it beneficial. I did not know how stressed I was about my car until I got in it to leave. My shoulders slumped as I exhaled. I drove away, my car restored, and with knowledge about services and products I was restored too. This Grease Monkey location is a buffering for a peace of mind. My five stars in this review are all gold. read more

Stopped by this location because the one on South Colorado Blvd was too crowded. I was greeted as soon as I arrived, and was invited to hang out in the waiting room. My total wait time was less than a half hour, which is always nice. The man that assisted me was kind, straight-forward, and honest. As a woman, I understand that it's not uncommon for maintenance shops to attempt to up-sell a female client, but the technician I spoke with was friendly and allowed me some time to "fact check" his recommendations, which were correct. He even gave me a few discounts when I mentioned I had a limited amount of cash with me, which was great. And the best part? That darn "check maintenance" light, which has been shining for the past two months, FINALLY went off! I've been trying everything to get it fixed, and the technician's recommendation did the trick. The only thing I didn't care for was the waiting room- it was pretty bare. It had magazines and a TV, but hey, I'm looking for an oil change, not a massage. I'll definitely be back! read more

I stopped into this Grease Monkey location for a quick oil change today. The technicians and manager were incredibly nice and courteous. Service was fast. My review, though, is not great because after I got about 1/4 of a mile down the road, I realized that my floor mat was covered in grease/oil. I guess they didn't put down any paper or plastic and someone tracked grime onto my nice clean mats. I'm not very pleased... read more

This grease monkey is close to me but it's prices are way way higher than the one I used in the Highlands. Service is great but I won't be going there anymore. $73.00 for an oil change is ridiculous. read more

Our car broke down at 5:30 on Friday evening on our way to a show at the Denver performing arts center. Francisco took time to make sure our car was securely locked up and got us a taxi. The following morning Andrew spent time trying to figure out the problem. Admitting it was a bigger fix than they were able to handle he took responsibility for handing the keys off to the tow truck. While we didn't actually use their services, these two men took great care of a carload of ladies! Thank you so much gentlemen! High quality human beings! read more

Shaun and Andrew(new manager) were both SO helpful, personable, friendly, quick, productive, knowledgable... I could go on. The awful sound my car was making was gone in less than 20 minutes and it wasn't expensive at all. I've NEVER had a better experience on an auto mechanic platform, and I'll definitely be going back to talk to Andrew about music some more. 5 stars for sure. read more

I go here regularly for oil changes, and scheduled mainenance. The staff is well trained, They recommend what they think might be needed, and don't hard sell. What more could I want in basic vehicle maintenace? I think they do a very good job. read more

Really fast for an oil change. I did call first though to make sure there wasn't a wait. The employees were helpful and even put in my high beam light bulb that I had taken out previously. read more

This is usually a great Grease Monkey but I drove in today to get a oil change and was told that they could not service my vehicle. I told them they had before and he said not at this location. I told him to look at the sticker in the window but he would not. I am an operations manager with my company and we service all of our vehicles at this location period but no more. They just lost three cargo vans and 9 passenger vans due to their attitude. I will never go to this Grease Monkey location again. Possibly all Grease Monkeys. read more

Shady On May 22 I brought my 1999 Chevy Blazer in for a oil change. I had a coupon for a free a/c check. I knew my a/c was out of coolant but I did not know if it was leaking or just empty. The tech came to the waiting area and told me that in his opinion the coolant was empty. He said he put some coolant in and it was holding fine. I asked if he did a leak test and he told me it wasn't necessary because the coolant was holding. He said "In my experience if the coolant has been holding this long then there is most likely no leak". I the asked what would happen if in 10 days or a week the coolant was gone again and he said "Don't worry. If that happens we will take care of you". What he DIDN'T tell me was that he had only over week working there before the store changed owners and staff. Sure enough I had problems from day 1. After a few hours driving the car my wife saw a lot of water and a small bit of a yellow/green ish sweet smelling fluid leaking from beside the right front tire (under the car). I rushed back to the store to get it checked out. When I got there I was actually LAUGHED at!!! I was told that it was condensation run off and it happens to all cars. Somewhat mollified and embarrassed I went home. Exactly 8 days later the a/c was completely non function. All it did was blow how air (much like the Employees). I took it back to the shop and the blow off began I again went to the location a few days later and told my story to the on site manager. I was informed that the location was taken over by a new owner. I think they said that it had been a independent store and Grease Monkey took it over. I asked for help getting the problem resolved as I was told the day I first saw a problem and one of the "new" employes said "what can we do for you? Do you see any of those guys here now". Thea aged seemed eager to help but informed me that the higher up manager needed to be involved and that he wasn't available. I was asked to leave my information and was told that I would be contacted. IMMEDIATELY while I was still in the parking lot I called the corporate number listed on the we site. I talked someone there who told me that she would notify the regional manager and that he would call me back ASAP. He actually did call within 15 minutes. After explaining the situation with him he PROMISED to take care of the situation. He told me to come back in "at my conceive" and I would be take care of. I've been in 3 TIMES since then. EACH TIME I GET RUN AROUND, A HOLLOW PROMISE, A BRUSHOFF and IM SHOWN THE DOOR. Each time I'm told that the store manager isn't and that because of the takeover he is swamped with paperwork. After giving my contact info and being given a promise that I would be called. the next day and I GET NOTHING. I've written about this on Yelp, Tom Martino and the BBB. If I had know there was a a/c leak I WOULD HAVE NOT spend $130 to get the system charged. I just want a resolution that is fair. I'm a disabled veteran and I'm on a limited budget. read more

i was the only one there on a really cold day. they told me i still had mileage left, with a toyota i could wait 3K miles (it's changed every 5K). they told me they would top off my fluids tho, to be nice- i ran out of wiper fluid the next day and the sensor light didnt come back on. i am still wondering about that. when i did go back again, overdue for the oil change, the guy working there seemed puzzled that i had been sent away the first time. i told him i would take the engine cleaner since i was late- when i checked out, it wasnt on my bill. the guy just said that he wouldnt charge me for it, he forgot to add it on all the time( like THAT ever happens). i'm sure they didnt do it, and he didnt want to put my car back in again. at least he didnt charge me for something that wasnt done, there's always that. dont be suckered by cheesy flowers on your dash. read more