Absolutely disgusting experience at Grand Nails Lounge. I would not recommend this place to anyone. Throughout my entire appointment, I could hear the staff speaking Vietnamese and talking badly about customers. Unfortunately for them, I also speak Vietnamese, so I understood exactly what they were saying -- and they were talking about me the entire time. On top of that, my nails were done crooked and uneven. When I politely asked them to fix them, instead of addressing the issue professionally, I was scolded and spoken to disrespectfully in Vietnamese, in front of me, assuming I wouldn't understand. I genuinely don't understand how a customer is expected to spend their hard-earned money somewhere and then be insulted and treated disrespectfully by the people providing the service. The poor workmanship was disappointing enough, but the disrespectful behavior was completely unacceptable. I will never return to Grand Nails Lounge, and I would strongly recommend others think twice before spending their money here. read more

Do not recommend. It's been a little over 2 weeks and my gel pedicure is chipping off. A week ago part of my pinky toe nail chipped leaving half of it left and right now the polish on my big toe completely lifted off. Not to mention as I was getting the pedicure, the lady started digging into my big toe to get I guess an ingrown out when I didn't ask her to and it's against state board to be removing them and I told her that really hurts and to stop but she ignored me and kept going. I ask her again, she ignored me again because she was almost finished getting it and didn't apologize. This is just another chop shop. DONT GO! read more

I had been here before and had a decent experience, so I decided to come back this morning. It wasn't busy at all, but I was charged an extra $40 for this design, which didn't seem justified. They also didn't clean underneath my nails with the nail bit after doing my fill, so the finished result felt incomplete. On a positive note, the salon is very clean and quiet, which I appreciate. Unfortunately, because of the quality of the service this visit, I probably won't be returning. read more

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I went in for a basic manicure nothing fancy took less than 15 minutes. It was basic. The lotion was all over in two minutes, literally one pump per arm. I'm thinking my goodness. I need more lotion. I probably won't get a manicure here ever. read more

I'm really disappointed with my experience here. I came in asking for builder gel (which is listed on their services), and Tom, the technician didn't even know what I was referring to and gave me Gel-X instead. I also showed a reference photo for a soft, delicate design, and what I received looked completely different--thick, uneven, and not the style I asked for at all. I did speak up during the appointment, but after already being there for 2 hours, I felt rushed and the result still didn't improve. When I reached out about fixing it, I was told they could redo it at a discounted price instead of correcting it for free, even though the service didn't match what I originally asked for. Overall, the quality, communication, and service did not reflect what's advertised. I wouldn't recommend if you're looking for accurate or detailed work. read more

Grand Nails Lounge - Inspo pic - Nail Salons Near Me - Glendale, Arizona

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beautiful nails everyone is so nice! super clean and the ambiance is very nice. Highly recommended read more

Grand Nails Lounge - beautiful nails! so nice - Nail Salons Near Me - Glendale, Arizona

It was all good and nice and lovely feelings at first. They offer you a complimentary drink and i got a iced green tea which is really nice. But the lady that worked on my nails didnt really care about how i wanted my nails and i told her i want them cut shorter and she told me no. And then i asked to be filed smoother here or here por say.. for me to spend 74 dollars plus giving a tip cause for dealing with how i want my nails to look, is so bad and to get a basic pedicure (that im not too thrilled about) and a gel manicure (that i will have to deal with) is alot if i cant get my nails done how i want them to be.. this is exactly why i cut them myself first before going. And not just that the color i got is reallly a light sparkly green and it started to dry with clumps on my nails. And if i push on the nail i can feel it moving. It will drive me crazy until the next time i go get my nails done again. Ill just have to get through them and go back to my favorite place later then. So it was kind of bummed experience. read more

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Got a acrylic full set by Chelsey did amazing job! They came out really pretty just how I wanted. read more

Grand Nails Lounge - Nail Salons Near Me - Glendale, Arizona

Hit or miss. Some technicians are quite good, friendly, and professional. Others very unprofessional and rude. A bit of effort in terms of customer service would go a long way. read more

Always clean and very friendly. Tiffany did my pedicure today and she was great!! I would highly recommend.

Had my nails done yesterday by Tiffany. I love them! The place is clean and modern. All new stations and pedicure chairs. Great experience. read more

If you're looking for top-tier nail and pedicure services, Grand Nails Lounge 1 is the place to go. I'll definitely be back and will recommend it to all my friends! read more

Grand Nails Lounge - Nail Salons Near Me - Glendale, Arizona

They charged me to use my debit card;which is the same as cash. Their services are already more expensive than other nail salons in the area. Dirty salon. The pedicure seats have visible dirt. This place needs to be repotted. read more

This was my best experience ever coming into this location. This location is very clean and well kept up. Staff was very accommodating and prompt. Efficient kind and respectful. I came for just a manicure and got a pedicure, eyebrow wax and mustache wax. I love this location and I'm from COLORADO. Thank you Grand Nails Lounge I will be back in a few months read more

Grand Nails Lounge - Hands French tip - Nail Salons Near Me - Glendale, Arizona

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What a great place! My friend comes here all the time and I can see why. Gorgeous interior - glistening glass walls and flowers. A deluxe pedicure is only $46! There is a display of expensive perfumes and lotions in the bathroom so I was, on a nurse budget, able to try Dolce and Gabbana! I feel and look great now! read more

Grand Nails Lounge - Beautiful glass decor - Nail Salons Near Me - Glendale, Arizona

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These are perfect and everything I asked for. Sarah does the best work and is a true perfectionist. read more

Grand Nails Lounge - Got a fill from Sarah, and of course she did the best job. Highly recommend going here if you need any service you will be taken care of. - Nail Salons Near Me - Glendale, Arizona

Friendly very clean staff very friendly reasonable pricing . Always accommodating.ladies do an excellent job on manicure and pedicure

I came in an hour before closing and they were able to accommodate me. I got the signature pedicure with Lily. I was amazing. The best care of these tootsie's in a long time. Best massage and quality. It felt more expensive than it was. read more

Grand Nails Lounge - Paraffin Mask - Nail Salons Near Me - Glendale, Arizona

I used to love this place. I had only gotten pedicures here, since I am a nurse and normally can not have acrylics. However, I finally decided to get my first set after 7 years and didn't know much about nails since it has been so long. I asked for French, but was not really offered the difference between pink and white powder, ombré, etc, and I didn't know that white tips alone won't turn up as pink as the pink powder did. (Now I know) Two days later my nails separated and food was getting stuck so far under the nails I had to use a tooth pick just to get it out, ridiculous. When I went back to have it fixed, I was told my nails "don't even look that bad" and questioned over and over again in front of other customers over what the problem was and what I wanted her to do about it. So humiliating, and I've never experienced this ever in a nail salon if I had an issue. I was so upset I just ended up leaving and was refunded my money. At first she didn't even want to refund the tip I left, but I told her I was dispute it so she did. Very unprofessional and hostile, was embarrassing in front of other customers. I even offered to pay to fix whatever the issue was, but I feel like this owner made me look like I was "cheap and looking for a free handout in front of her other customers!" There are a lot of nail salons in this area who are very nice and willing to fix or adjust mistakes made. Don't go here the owner is hostile, and fake. Plus I have felt targeted by my "diamond ring size and my bag" with comments being made about "how nice it is nearly every visit"--money hungry staff. read more

I must say that I regretted using this place to get my nails done...used it once before for manicure and pedicure, did not have any issues, unfortunately was not the same on my second time, worst of it all the lady who must be the manager or owner was so aggressively rude, right away she was defensive and said didn't care if I write a bad review..,in fact she encouraged me to do it...so this says a lot about her integrity to honor her clients as we are the ones to sustain her business going, I got this service on a Thursday and by Sunday all my nails were peeling off, they are close Monday and Tuesday so no way I could come back to have them correct the problem. Paid $80 for a French manicure, she was loud and did even consider to offer some money back or redo my nails give or take as a courtesy...she lacked customer service. It's really hard to find business who cares, I'll continue with my own nail polish at home instead to give my hard earn money away, specially with such a horrible code of conduct. read more

Grand Nails Lounge - Was supposed to be a French manicure $80 - Nail Salons Near Me - Glendale, Arizona

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Kimberly was great. The whole experience was very relaxing. First time a pedi wasn't torture. The staff was very welcoming and nice.

Had these done yesterday, paint is chipping and my nails look hilarious. I mean for 45 dollars for a fill. I could have done it myself. I personally won't go back. read more

Excellent service and staff. My nails never looked better. Would recommend to anyone who's in the area.

This was my go to place unfortunately the last few times I've gotten my nails done by men that reek of cigarettes. My gel polish also lifted within a few days off of my hands. Bummed to say the least. read more

Highly recommend. They go out of their way to make sure you leave happy. Have been going here ever 2-3 weeks for a couple months with my friend for our nail appointments, even brought her daughter for her birthday with us and they accommodated her amazingly. The owner always greets us by name, it's the little things that make this spot worth it. Lily and Michael do great with details and making your nails exactly how you like them. Mr bean has also given me some nice sets and pedicures. They take your temp, wear masks, and have you sign a COVID waiver if you were wondering. If you need a regular place, grand nails is the go to! read more

Grand Nails Lounge - French ombré on my natural nails shaped stiletto - Nail Salons Near Me - Glendale, Arizona

When we moved into the peoria neighborhood last year we became to far from our favorite nail salon :( But luckily we found this gem just 5 mins from our house! We were shocked when entering this store for the first time.. it's so fancy, clean, and beautifully quiet. I have been going to Grand nails religiously for almost a year and have never been disappointed. The staff knows me by name and are all so sweet and polite. I've had only one problem with a gel set and instantly I was called in and given a new set for 50% off. Designs have never been a problem or much extra. Their dip powder lasts FOREVER. And if you have some scratchy feet..? Noooo problem! They will put all their elbow grease into your feet to make sure you're smooth and lookin cute! My mom and sister get their eyebrows done here and love the service and price as well. I recommend this place to everyone and anyone. (especially the ones who compliment me on my cute mani pedi ) Good goin Grand Nails, I will forever love you! read more

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My family and friends have been visiting Kim since her shop opened. Kim runs a very clean and professional business. Her team is so friendly you feel like family. The quality of work done by the women and men at Kim's is unparalleled. Keep up the good work Kim and Team. read more

Receptionist was so nice enough to accommodate us when we arrived 30 mins before closing. He was very friendly. My husband and I got pedicure, and I got a gel mani from Lily and she was so sweet and did an amazing job!!! Definitely going back soon. read more

DO NOT GO HERE. I came to this location because it was closer to my house than the one on Happy Valley. BIG MISTAKE. I got my nails done and realized when I got home that they were very thick and uneven, I was very polite and called to see if I could get them fixed. When I got to the salon the lady (not sure her name) asked me what was wrong, I showed her my nails and said there was too much gel and they were chunky and uneven. Before I could finish, she got a nasty look on her face and told me no? they are not chunky, and told me it's because I got chrome powder. I told her it didn't turn out how I wanted, and she sighed and said "So what do you want? All new gel?". As someone who works in the beauty services industry, if someone is unsatisfied with the work you've done, it's not your job to tell them they are wrong, it's your job to make sure they are satisfied. Needless to say, skip this location and go to the 35th and Happy Valley one, my nails are always great when I go there, and their customer service is superior. read more

Grand Nails Lounge - DO NOT GO HERE - Nail Salons Near Me - Glendale, Arizona

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Update- I came in during peak hours with no appointment. Needed immediate service for a just agreed to coffee date. They remembered me from my other visit, manager has great energy. Was initially told could do eyebrows but toenails would require a later appointment. After the brows by Lynn (who did a great, quick, relatively painless job!) I told the manager why I needed the toenails now. She initially offered to do a spot fix, then figured out how to get me taken care of right away with a full on pedicure. That's service!! Definitely recommend. Original review- They got me in right away which was nice. Apparently slow bc everyone is at the golf tournaments. Got a pedicure, manicure and eyebrow wax for $70 with a 10 percent tip and 5% discount. A little more than I'm used to paying but I think it's a pretty high rent area. Staff was friendly and pleasant, whIch goes a long way with me. I'm going to look for a less prIcey place but have no complaints re serviv read more

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The people were nice but probably not the best nails ive gotten. This was my first time coming here and there is so much acrylic that most of the time was spent just filing it down. my skin got filied too which hurt really bad ans the paint job is messy when all i got was a french tip. I got them dont yesterday and they already have bubbles in th. read more

Pedicure with Lee...amazing job! She got rid of my ingrown nails without pain - I didn't realize she had trimmed them as I didn't feel a thing. Normally I am near tears. Salon is super clean, every one is super nice and friendly. So happy I booked a return visit. read more

I've been going to Grand Nails Lounge for over four years. Everyone does an amazing job! They are so kind, thorough, and always ensure you are completely satisfied before leaving. I highly recommend them!!! read more

Grand Nails Lounge - Nail Salons Near Me - Glendale, Arizona

When you go here, ask for Kimberly. Great work good service, and a sense of humor to make your visit even more relaxing.

My lady was amazing. She was so sweet. I'm also a nail tech and have to say she was very detailed, gentle and her massage pressure was the most relaxing. The lounge is very clean and tidy. So many great color options! Everyone should know by now that cash or Venmo is best for service providers. We LIVE off of tips so it's greatly appreciated! They do accept cards though! read more

Grand Nails Lounge - Nail Salons Near Me - Glendale, Arizona

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I came here for the first time tonight and was so impressed by the service! The place itself is beautiful and the staff were very friendly. Tammy did a fantastic job on my nails! read more

I've been here several times. I love how clean and bright it is inside! They have always done a good job on my pedicures. The woman at the front desk is very sweet and kind. I will continue to go back! read more

I usually don't bother to write reviews on Yelp. Recently, I saw Kimberly for a classic pedicure. She was friendly, courteous and professional throughout my visit. It was easy to relax and feel at home with Kimberly. From now on, every time my feet need pampering, I will see her. I cannot recommend her highly enough. read more

This salon will talk bad about you! I came here once to get my nails done with a friend. We were just having a conversation about where we we would go to get our nails done in a DIFFERENT state (we both recently moved to AZ). Apparently the manicurist thought that meant were were complaining about the shops prices (which we weren't. We never compared the prices of our old shops with this one!) She then proceeded to speak in Vietnamese to her coworkers about how rude we were and how we didn't want to pay for their services (also not true. We paid with no complaints and tipped well). She said all this without realizing that I can understand Vietnamese. I have NEVER been to a shop that has ever spoken bad about their customers and will not be going back! read more

Usually receive good service getting my gel pedicure done here for the past year and a half. Decided to try DIP at this nail salon and did not have a pleasant experience. Wasted my money sadly read more

Grand Nails Lounge - Dip manicure - Nail Salons Near Me - Glendale, Arizona