I ordered my go-to caramel milk tea while my boyfriend ordered his brown sugar milk tea. Both orders were as expected, consistent with other chains. Love gong cha's milk teas, one of my favorite bubble tea spots. Consistency of the pearls are exactly what I prefer. Will always return. read more

You could see remaining cream powder in a oolong tea latte. I took one picture but all 4 of them are like this. Did I misunderstand the definition of latte? What's the point of the overcharge? Very disappointed. read more

Gong Cha - Supposed to be oolong tea latte but unmixed powder all over the bottom. AVOID. - Bubble Tea Near Me - Allston, Massachusetts

Gong Cha is one of my favorite places to get my milk tea fix! It's definitely one of the pricier chains when compared to Tea Do, Kung Fu Tea, or Chatime. This Gong Cha location shares a space with Cheers Cut, a Taiwanese eatery serving deep-fried/grilled meats, seafood, and more. Despite the amount of good seating, it can get pretty packed here on the weekends! My favorite thing to get is their strawberry taro milk tea. It's creamy, delicious, and perfectly balanced! The juicy notes of the strawberry + fragrant taro = ultimate dream team. I also really like their milk foam because it's thick, rich, and tastes wondrous. There was this one time where the cashier misunderstood what I was ordering and gave me strawberry milk foam instead of the regular one but I didn't mind it. It was definitely a happy accident- I didn't even know flavored milk foam existed! :'- ) I always order my drinks with light ice and regular sugar but you can customize it to your liking. A drink I'd steer away from is the strawberry matcha milk tea. It may sound delicious but the matcha flavor isn't very apparent at all. Stick to their matcha milk tea (with regular milk foam) instead! read more

A thousand times bigger than the Chinatown location, but by far not the best. Since they had their grand opening B1G1 on select drinks (Pearl milk tea, lemon aiyu with white pearl, mango green tea, and winter melon tea) till Saturday 7/7, I decided to check out the place. The first time I waited a little and ordered the pearl milk tea, which was great. The second time I went I tried the lemon aiyu with white pearl. It taste like a strong lemonade with floating jelly (which is okay) and the white pearl (which has a strange texture). I think there was also other floating lemon bits in the drink too, which I wasn't fond of. I can't believe it makes the top 10 drinks list they have on the side menu! My friend got the pearl milk tea, which I tried and it tasted more bitter than when I had it before. She switched out the boba for pudding, which are the same price but still had to pay an extra 50 cents. They also didn't give much pudding compared to the Chinatown location. This place is in conjunction with Cheers Cut, which serves a bunch of snacks/appetizers from fried chicken to giant fried squid as well as white rice. Hopefully the food makes up for the drinks here. read more

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First time ever leaving a review in yelp as I seldom have really really bad experience that totally ruined my mood (for three seconds at least). I wish I could give -1 star for the front desk service with the english-only female staff with braces (try to get a name from other staffs but failed). I tried to ask if there's any drink matches with the new topping in both Chinese and English in three times. She has no intention in trying to understand others. Dropped my credit card on the floor without any kind of apology. Omg. Never going to come here EVER. There're more and more chicken and milk tea places in Massachusetts now, u guys need to start getting worry if u keep this kind of staff. 88 read more

Gong Cha - Bubble Tea Near Me - Allston, Massachusetts

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We went their Tuesday night knowing they are having grand opening promotion B1G1. We order green tea with milk foam and lemon ai-yu white pearl. For the later drink, I was impressed how diversify a drink can be, very refresh drink during hot season here. We also order A1 fried chicken and A10 fried chicken with cheese. They taste just like the one back in college. I personally prefer A1. They give you to choose 2 diff source and 1 powder. Spice are kept separate from the chicken while the powder, they just spread on the surface. If you order chili powder, this is something you might consider first. I want to say something about their service. When we get there, we have not experienced something mentioned from the previous reviewers. The cashier was so polite and patient, always have smile on his face. Maybe the owner read review and make improvements. Well, we always love Gong Cha, and given this location, we'll definitely come back. read more

Gong Cha - Bubble Tea Near Me - Allston, Massachusetts

I am super excited that Gong Cha has made their way out to Boston! The first time I tried Gong Cha was when I was in HK, and I thought it was the best boba I've ever had! They have 2 locations in Boston; the other location is in Chinatown. What I like about Gong Cha is that you can customize each drink to your liking. You can adjust the sweetness and amount of ice. They have many toppings and different types of drinks. My go-to drinks are the milk foam teas! I like how this spot has a lot of seating. Now I don't have to fly back to HK or go to NY for Gong Cha. read more

Bad service, and gave an old drink they had pre-made. It was not the correct order that we asked for

I am usually a big fan of Gong Cha, but I had a particularly meh experience at this location which left me slightly disappointed since I was excited that a new location had opened closer to my apartment. My meh experience mostly has to do with the service, which I am willing to let go given that this place is relatively new and probably still working out a few kinks. It was just I had a really hard time communicating with the cashier because of a language barrier (which I am not faulting her for), but I just found it to just add to the inefficiency of the system since there were multiple times where another employee had to stop what they were doing and help her out. I normally wouldn't get annoyed at this, but given that I had waited in line for a while already and that there was a huge line behind me, I thought that perhaps this could be an issue. Plus, I also wanted to order food from Cheers Cut and found the ordering system to be unclear. Apparently there is only one line for both businesses, which in my opinion is hugely ineffective. I think it would be more efficient to have separate lines and ordering systems between the two businesses in order to speed up the lines (especially if you wanted to only order from one of the two businesses!) In terms of my drink, I know I ordered the wrong thing because I found the strawberry green tea to be really watered down and essentially lacking in sweetness. I really like Gong Cha's milk foam teas so I'm sticking to that for next time. However, whether it will be in this particular location or not, I'm not so sure. read more

It's pretty good, depending on who makes it. I feel like the new workers always struggle a little more, so I almost always expect my drinks to be wrong, but they're pretty good about correcting it. I just feel bad when it holds up the line. They have wifi and some sketch people there sometimes. But most of the time, it's usually college students who study there. read more

Bubble tea is one of the most loved drinks among Asians and is slowly gaining attraction from other cultures too. What they are known for?: Boba tea Drinks: I must say this is probably one of the best boba tea places in Boston. However, I would argue this establishment is not known for the classic boba milk tea, but it's known for the many other drinks it has. I personally love the Strawberry Matcha Latte, which in my opinion is 8/10 at replicating the Strawberry matcha latte at Boba Guys. I would also recommend the Milk Foam Green Tea for those trying to venture off the milk tea trend. Tea: The tea in the drinks I must say is the best out of any boba tea establishment in Boston. Boba: unfortunately the boba I must say are a bit bland a lack flavor, but texture and gooeyness of the boba I must say is perfect. Food: They also have food for those are looking for a meal to go with their boba tea. They have their most famous food like the "All Fried Squid" which I must say is huge. What the place is like on the inside?: Chill Environment: The environment is a nice relaxing environment perfect for getting a couple of friends and hanging out. I would not recommend doing work here as it can get pretty loud, it is more of a friendly space to talk to your heart's content. Vibe: It is a nice place to chill down from the summer heat. The music targets people from all different age and culture. They place Chinese songs, Top hits, and even some songs that are throwbacks. Why not the 5 stars then?: The wait (longer compared to other stores) Ordering: Sometimes it takes a while for you just to get to the register I would say, when it is really busy it can take at most 15 minute (which is pretty long compared to other boba tea places), which can seem like forever. That is due to the store sometimes only having one person at the cashier. Waiting for order: Unfortunately out of most of the boba tea places in Boston, Gongcha takes quite a bit of time to prepare the drinks. Again it is not too long as it is usually at max a 15-minute wait for the drinks, but it is still slower compared to other stores. So if you don't like standing around doing anything, then you can always hop on over to the bakery next door for some good bread. Overall: Best Boba in Boston (for now) for those who are more into the tea of the boba tea drinks and not really the milk. read more

SLOW. AS. HELL. It takes like forever for your orders to be made because those workers they don't move! I don't even know what they are doing, they don't even look like they are making drinks... Their drinks are mediocre at best. It's like drinking water. read more

Quality milk tea with fast service. This place is always very popular, and they are combined with a food place. So you can get food and milk tea in one! I have tried the classic pearl milk tea as well as the earl grey latte. 70-100% sweetness is perfect. The pearls are delicious, and the tea tastes really shines through. I liked the pearl milk tea better than the earl grey, though. read more

Was not expecting another boba shop to open up in Allston, but I'm not complaining! I was really stoked to hear that Gong Cha was going to be closer to home because it's a far stretch to go to Chinatown whenever I wanted Gong Cha. Compared to the Chinatown location, this is by far, way better. It has seats, restrooms, and lines that don't stretch down the block. It's a great place to sit down, eat and sip on drinks, and catch up with friends. The service here is also really friendly and fast, unlike waiting 20 minutes for a drink. It's also a plus coming to the Allston location because it's conjoined with Cheers Cut, a Taiwanese street food inspired place. They have the huge chicken cutlets that I have yet to try. Coming to Gong Cha, I always get the same drinks. I love their brown sugar milk tea, oolong milk tea, and their mango yogurt. I typically ask for less ice and sugar, and it satisfies my boba tea fix. Generally, I go for boba or herbal jelly as my toppings. They also have other interesting drinks and toppings such as basil seeds or the panda series. Basil seeds go well with any fruity tea based drinks in my opinion, so I guess I'll try that out next time. I'll definitely be back to try the panda series or their white boba. read more

I came here with my roommate who is thankfully a bit more knowledgeable about the menu than I am. Otherwise I probably wouldn't have stopped in, I'd be too intimidated. I got a milk foam black tea with boba thinking I was ordering black milk tea. Because I don't know anything. But I was very happy with what I ended up getting. The milk foam was unique - kind of creamy but also salty. It really went well with the slightly sweet tea. And the pearls were good and fresh too. Inside was nice and clean, and spacious. Plenty of room, although it was a Wednesday night and I have a feeling this place can get pretty crowded on the weekends. Paid around $9 for two drinks. Not an everyday thing, but a nice treat every once in a while. read more

I really like this location of Gong Cha! It has a lot of seating, enough space for a long line, and is joined with Cheers Cut (a Taiwanese street food stall). I like to try different drinks whenever I come, but I always get boba with them. The last time I visited, I got the matcha with milk foam. It was the first time I ever tried milk foam for bubble tea and it was pretty good. A little salty, a little like the cream cheese flavor of cheesecake. Sadly, the matcha itself was much too bitter and not sweet enough (I got 75%). Stirring in the foam helped the flavor a little. I think for me, I should have gotten matcha milk tea with the foam? because maybe it would have been sweeter and more to my taste. read more

Gong Cha - Lychee sparkling, lychee oolong, lychee slush - Bubble Tea Near Me - Allston, Massachusetts

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Hands down the best bubble tea in Boston. Their bubbles are the freshest and most consistent. Most other places have smushy bubbles cause they are too lazy or cheap to make fresh ones but not gong Cha. My go to order is the oolong milk tea with white pearls (if you haven't tried this is a must! So chewy and hold up longer in fridge than regular bubbles if you can't finish your drink in one sitting) no sugar (cause the white pearls are pretty sweet when they add it) and light ice. read more

Gong Cha - Bubble Tea Near Me - Allston, Massachusetts

The bubble tea here is just as good as the Chinatown one. This place is cleaner, nicer, and has lots of seating. Bubble tea is pricey ($5-6) but it's worth it. The food here is really good. I got a minced meat on rice (the small was pretty large) and the special, the huge Taiwanese fried chicken. Both were really good. read more

Very disappointed in this Gongcha. Horrible customer service. I ordered a pretty straightforward drink - a brown sugar milk tea with no toppings. Waited about 5 minutes before someone came to make the drink which was fine (maybe he was on break) but then he just started only making drinks and putting them out of reach for the customers. He didn't call anybody to pick them up either. There were probably 10-15 drinks on the counter. I kept trying to ask him if he could hand me my drink and he just ignored me. Someone else had to ask the girl working at Mochinut to give us our drinks. read more

I love Gong Cha!! I think it's one of the best boba shops, definitely my top five -- if not, top 3! Their teas and toppings taste sooo good. One of my favorites is their dirty brown sugar boba, a must try. read more

Awesome Bubble Tea place. Also sell food on the other side, got Samurai Crispy Chicken & Fried Giant Squid. Definitely recommend. read more

Gong Cha - Taro Milk Tea w/ Boba & Caramel Milk Tea w/ Milk Foam & Boba - Bubble Tea Near Me - Allston, Massachusetts

I've drank waaaay less bubble tea these past few years but GongCha got me hooked again these days! I loove my milk teas to have more flavorful teas and GongCha is the place! My go to order is the Oolong Milk Tea with Herbal Jelly! Pudding in it is also pretty good. I love the stronger oolong tea in the drink, the best of both worlds in terms of milky and tea. I love the herbal jelly here, unlike other bubble tea shops with herbal jellys that taste like it came out of a can, GongCha herbal jelly is prettyy tasty :) I screwed up ordering my go-to drink on the app, I assumed the "Oolong Milk Tea with Pudding" was what I wanted, but this wrong order turned out pretty darn good. The pudding is a similar texture to the herbal jelly but a tiny bit sweeter :) Fun Fact: When ordering a milk tea on the app, just literally order milk tea and you can pick your teas/toppings for the drink. They're usually pretty quick about making these drinks and I love that in the Allston one, when its ready, its your name on the bag. You just pick up and dipp! GongCha is definitely my top BBT place right now! :) read more

Very good tea place. Milk foam green tea and taro milk tea are my favorites. Sometimes when I asked slightly less sugar (50%) it'll be too bitter. But sometimes it'll taste great. Different barista has different blend but overall really good. One star off because of a little lack of consistency. Brown sugar milk tea is also good too. read more

I love love this place. Typically when bubble tea places start a new branch location, the taste can be inconsistent. This isn't the case, I get the same great flavors as ones I get from Chinatown location. My favorites: Toppings: white pearls and herbal jelly (semi healthy alternatives to sweet boba) Drink: Honey green tea with less honey, grass jelly, and white pearls (I could drink this every day if I could) My tip for you: If you are not into drinking syrup level sweetness, get yours with 30% sugar - I learned this lesson the hard way and didn't enjoy my first gong cha experience If you like foam drink and pastry taste - get the milk foam with your drink..I happen to not like my drink tastes like sweet pastries so I would skip this. read more

Rude customer service. Good drinks but absolutely rude service. They messed up my drink because they misheard my order and won't take initiative to remake it. I wasn't provided a receipt so I trusted that they got the order down correctly. I paid nearly $7 for a drink and it's not even right. Definitely need training on customer service when working in this industry, such a shame. read more

My go to boba spot in Boston! I always get the pearl milk tea and the service is fast and great.

I like this place better than Kung fu tea. Kung fu tea is too creamy but this place balances tea and milk perfectly. It's different from other bubble tea places. It's very spacious and nice, the WiFi is super fast. When school starts I am definitely gonna come here to do homework and relax. Service is not bad. Drinks come out a little slow but they just opened so it's understandable. read more

Tried the strawberry yogurt with ai-yu jelly for the first time and love the taste!(except for a little bit sweet) The drinks are good, but the more exciting part is the fried chicken! Love it so much! read more

Gong Cha - Strawberry Yogurt & Lemon Aiyu - Bubble Tea Near Me - Allston, Massachusetts

I ordered a matcha milk tea with red bean. The place is clean and fast. The drink is so much better than other bubble tea stores.

I want to love this place because the bubble tea is good and I can tell they brew their boba consistently throughout the day... however! The wait times here are ridiculous. I watched two people make 12 different elaborate large bubble tea drinks for delivery (ie Uber Eats) and just ignore my order (that I had already placed in person) for a good 15 mins even though I was waiting there. The wait time for my one medium sized drink was 20 minutes and the place was virtually empty at 6pm on a Tuesday. I've been twice and this was always the case and now I can't see myself returning. read more

The Lemon Aiyu is a must have for the different textures. It is chewy with the white boba pearls, smooth with the aiyu jelly and a citrus note from the lemon. it is refreshing and does not make you feel like you are bloated after drinking it. read more

Great and fast service. My fave is the oolong milk tea with herbal jelly. Perfectly made every time! Customers are a bit loud but it's whatever.. Bonus: they were playing ONE OK ROCK at this location!!! My fave band of all time. Thank you! read more

This location is way better than the one in Chinatown. Bigger store, better menu (with foods), cleaner, well organized with lots of sitting area for chit chat and hang out with friends. The milk tea are the same as the one in Chinatown but they have foods menu too. The finger foods are great and delicious. I will definitely hang out here more. read more

Nice open clean space. Good place for lunch and enjoying milk tea. My to go place for milk tea in this area. read more

Gong Cha - Boba and food - Bubble Tea Near Me - Allston, Massachusetts

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Having lived in Singapore for several years where there is a gongcha on every corner, I can attest to the fact that this place is legit. Granted, I only order the pearl milk tea, but it's the most basic drink and this place is spot on. The times I've gone in, they've made my drink fairly quickly and without too much delay. As far as friendliness of the staff goes, it depends on who you get. The female staff seem to be less friendly but that's just been my experience. The food part of the business is whole other story. Super delayed, super oily, would never order again, but the fact that you have to complete another transaction makes me think it's a different business/owner...so it calls for a different review unless I find out otherwise in which case I'd give them 3 stars for overall experience. I'll definitely be back for the bubble tea!! read more

Would give zero star if I could. Wasn't tipping the staff and in return he dosed 200% sugar in my low sugar tea drink. Very unprofessional and unacceptable costumer service. With so many bubble tea competitors nearby, the manager better pay more attention on training their employees to stay in the business. read more

I am obsessed with milk tea cheese foam. Here me out- I know it sounds weird but it's sooo delicious. It complements tea perfectly. It's like a cream cheese whipped cream. My go to order is green tea milk foam, no ice, 50% sugar, with a cap (not the plastic seal- this is important to get a bit of foam with every sip!). Other places mimic cheese foam tea but this place does it the best by far. read more

I ordered the brown sugar milk tea w/ boba and the pearl milk tea. both were pretty awesome, i had no complaints. nice flavorful tea, soft and chewy boba. there wasn't anything super special but nothing bad either. only one thing, and it's not a complaint really, but i couldn't quite tell the two drinks apart. drinks got a 3.75 on my boba scale but i'm a harsh grader so that's really good. read more

Gong Cha - Pearl Milk Tea - Bubble Tea Near Me - Allston, Massachusetts

I like this place. Very good drinks and food. Bring back the pretty girl with long hair :( I think her name was Lancy or something. They also test for pH balance in their drinks! Way to go above and beyond! It's also different from other boba shops- it's not ratchet. Service is much better now that they've been open for a while. Good things take time! read more

They have the slowest cashiers in the world. I waited over 20 min to put in my order only to be told that the bobas will take another 20 min to be ready. Ridiculous! read more