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Goin' Postal

4.3 (31 reviews)
Closed 9:00 am - 6:00 pm

Services - Goin' Postal

Copymaking services

Mailbox centers

Printing

2 More Services

Scanning

Shipping centers

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Recommended Reviews - Goin' Postal

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2 years ago

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Von R.

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2 years ago

Von was amazing! He helped make a stressful project very easy, he made sure the quality, timeline and checked details! I am so grateful

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2 years ago

Excellent packing of fragile items! Friendly service at a great price! A great place to get custom and regular print jobs done!

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2 years ago

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3 years ago

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3 years ago

Love the customer service! Great guy looking out for his customers. I shall return.

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5 years ago

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3 years ago

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1 year ago

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4 years ago

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5 years ago

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9 years ago

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4 years ago

If you are in need of shipping this is the place you want to come for incredible service. They go above and beyond to help in anyway.

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7 years ago

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15 years ago

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7 years ago

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5 years ago

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7 years ago

I've been in there for shipping, notary, buying supplies, etc. The owner Jason is super, and they are always fast.

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7 years ago

Wonderful customer service and fantastic place to ship packages from.

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7 years ago

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7 years ago

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7 years ago

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8 years ago

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12 years ago

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13 years ago

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9 years ago

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9 years ago

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10 years ago

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Review Highlights - Goin' Postal

Jason and his Going Postal team (Rob and Toni) never fail to provide us with outstanding customer service !

Mentioned in 4 reviews

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The UPS Store

The UPS Store

(27 reviews)

I have to be honest. The customer service is outstanding at this UPS store. That's why they got 1…read morestar. However, I need to explain our situation to warn others they may not know when shipping packages, UPS. I needed to ship 2 packages of family heirlooms to my brother from my father's estate. I used home depot boxes and packed everything carefully with bubble wrap and padding. I insured them for what I thought was for lost, stolen, or damaged. When the boxes arrived they were demolished. They looked like they had been retaped to hold together. A few things were broken inside. I started a claim, sent pictures, even comparable replacement cost. Total $300. Figured my $6000 insurance would cover. Wrong. After going to the store twice and costumer service number twice I was still denied for these reasons. 1) they have to pack it 2) it had to be packed in their boxes (they claim Home Depot boxes are for moving not shipping) 3) My insurance was for value not damage (still doesn't make sense). 1) They DO NOT explain why they should pack and use their boxes; it's the only way they will reimbursed if damaged. 2) They DO NOT explain insurance policy and that insurance does NOT pay for damage. Please ask questions when you ship boxes cause THEY DON'T explain anything. And that's why the poor rating.

This UPS Store is located in the larger complex that is home to Kroger, DSW and a few other major…read moreretailers. It sits on in the smaller off-shoot area a few doors down from Jersey Mikes. Parking is no issue as there are plenty of spots in front or to the side given its location in the shopping center. Most of my visits here have been for Amazon returns and each time I come in, they are quick to assist and friendly while doing so. Never an issue. I have also mailed a package out and again experienced zero issues and nothing but friendly assistance. I work in Franklin, so I usually save all my UPS needs for office days so I can pop by this location.

The UPS Store

The UPS Store

(11 reviews)

I came here for the first time today, service was friendly and quick. However, I must add, I was…read morecompletely shocked and blindsided at the up-charge on stamps. The price is $25 a pack! I bought 2 and paid for them before I realized this. When I asked, wow, stamps have gone up THAT much since last time I bought them, he said there's a small add on for not having to go to USPS and stand in line......I don't feel $9 for 20 stamps is an appropriate "convenience up-charge fee" for a pack of stamps.

Cannot sing my praises high enough for the customer service of all the staff here at this location!…read more I needed to ship about 20 large boxes as part of a cross country move and about 9 of them were wardrobe boxes. Not only did they come to pick them up for me at my home (and drive me to the store and take me home again) but they also advised me on the way pricing was done (that it's done mainly on volume not weight) and so that if I was able to fit the clothing down into some of the smaller boxes I had left over I would save HUNDRED's of dollars per box! Then, on top of that they actually helped me to repack all of said boxes on site for no fee. These guys are fantastic and it's clear that the owner Pratik sets a standard of excellence and high integrity in his store. I have also utilized this location for Notary services previously, which went smoothly. Every time I have stopped in, there is almost never a line and this past time there was a greeter who literally held the door open for me when I walked in! If you ever need to use UPS in Franklin, this location is your best bet hands down! Thanks Pratik, JP, Connor and team!

Goin' Postal - shipping_centers - Updated May 2026

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