The staff here is amazing. They were incredibly patient in helping me get my order correct and then…read morewhen I went to pick it up, they were also very friendly and even recommended a place to go for lunch.

Easy return process available here, very friendly staff, plenty of parking in a shared plaza.read more

Great store I come here for stamps and mailing packages when I'm in the area and the stuff is…read morealways very nice

Updated store hours as of September 7, 2024. It closes at 4pm on Saturday. And is now OPEN on…read moreSunday Noon to 3pm. Great staff and self-service counter is an amazing helpful addition for those of us just dropping off prepaid packages.

I came here for the first time today, service was friendly and quick. However, I must add, I was…read morecompletely shocked and blindsided at the up-charge on stamps. The price is $25 a pack! I bought 2 and paid for them before I realized this. When I asked, wow, stamps have gone up THAT much since last time I bought them, he said there's a small add on for not having to go to USPS and stand in line......I don't feel $9 for 20 stamps is an appropriate "convenience up-charge fee" for a pack of stamps.

Cannot sing my praises high enough for the customer service of all the staff here at this location!…read more I needed to ship about 20 large boxes as part of a cross country move and about 9 of them were wardrobe boxes. Not only did they come to pick them up for me at my home (and drive me to the store and take me home again) but they also advised me on the way pricing was done (that it's done mainly on volume not weight) and so that if I was able to fit the clothing down into some of the smaller boxes I had left over I would save HUNDRED's of dollars per box! Then, on top of that they actually helped me to repack all of said boxes on site for no fee. These guys are fantastic and it's clear that the owner Pratik sets a standard of excellence and high integrity in his store. I have also utilized this location for Notary services previously, which went smoothly. Every time I have stopped in, there is almost never a line and this past time there was a greeter who literally held the door open for me when I walked in! If you ever need to use UPS in Franklin, this location is your best bet hands down! Thanks Pratik, JP, Connor and team!

They do great work. They do what they say. Highly recommend them for any printing needsread more

I called many print shops who would not take my "smaller" order, but I am so glad it led me this…read moreone! Very friendly and helpful staff who don't turn away business. This will be our print shop for all our future printing needs!

I wanted to hit an OfficeMax and realized that it's all Office Depot in Nashville. I ended up going…read moreto this one in Franklin. It was a clean store. Aisles were wide. Staff were around, but I never interacted with any of them. It's crazy to me that back-to-school promotions have already started. Maybe there are year-round semesters here? My grad school started in mid-August for the fall semester, so maybe it's not wacky. The clearance section is small. It's in the left back corner of the store. There were some nice tumblers, but I have enough of them! The washrooms are at the back of the store. The women's was clean and nicely stocked. I like looking at rolling computer bags. There were a couple that were on sale, but they are all black and boring. I enjoyed looking at the brush and calligraphy pens, too. It was nice to browse around. I didn't find anything that I had wanted, which my credit card was thankful for. (236)

This Office Depot is located on Cool Springs Boulevard and sits in the large shopping plaza…read morealongside Bed, Bath & Beyond, TJ Maxx, Gamestop and several other eateries and retail shops. I stopped by in search of a drafting chair due to a higher than average desk I have at home. There were not many employees on the floor, so I was not able to get assistance in my search until I went to the register and spoke to the cashier. The cashier was super friendly and helpful. He offered to look up locations that may have them around the area, as drafting chairs were only carried at specialty locations or online. I wasn't that pressed, so I just asked for the location details. In addition to that information, he also offered other solutions for taller desks such as mountable keyboard drawers and trays. Sadly they did not carry those either, but it did give me good idea for a cheaper alternative. Overall, the location is dated and in need of an update, but the shelves are stocked and the service was top notch!

Luanne and the rest of the team at The Print Authority are so helpful and timely. I was in a hurry…read moreto get wedding invites printed and they worked hard and even got them done early! The quality of the invites was great and the customer service was even better! Will definitely use them in the future.

From the owner: Commercial printer in Brentwood, Tennesseeread more

I'm giving them 2 stars for the first person I had contact with on the phone. She had excellent…read morecustomer service skills and even answered questions I didn't ask yet. The customer service went downhill from there. Thursday - I placed my order. Monday (4 days after ordering) - I received an e-mail late in the afternoon (their time) saying the product I had ordered was discontinued. I wasn't told this over the phone on Thursday when I spoke with the customer service person even though I had given her the product number. I wasn't given another similar product number to look up, I apparently had to do it myself. I tried calling the person who sent me an e-mail twice on Monday and got no response. I went online and started a chat and then was told my account manager (or whatever they're called) would call me soon. She called and I gave her another product number. She said she'd have to check to see if those were available. I didn't hear back from her until the next day (Tuesday). Tuesday (5 days after ordering) - She gave me a new invoice for the new product with a $160 jump in the shipping cost. She again didn't answer the phone when I called to find out why the extreme difference in price for shipping. I sent her an e-mail asking about the shipping. Wednesday (6 days after ordering) - Received an e-mail saying, "Unfortunately, our online system figures shipping to the 48 states. It does not include shipping to Hawaii and Alaska." I sent her an e-mail back and cancelled my order and told her that I entered my zip code when I ordered and it gave me a shipping price from that. Sounds like a bait and switch to me. "Oh, the product you ordered has been discontinued even though it's still on our website as available. But you can find another product that's a little cheaper but we're going to charge you more for shipping than what the product costs." I will never try to order anything from them again.

We had an excellent experience with USimprints. Everything we ordered arrived in great condition…read moreand exceeded our expectations. We ordered the Pinnacle two-pack business card box with our company logo imprinted on the golf balls. Our point of contact at the company was Cody Hutchin who was incredibly friendly and accommodating. We were on a tight schedule and Cody made sure our order was expedited so that we would receive everything by our scheduled event. The golf balls arrived a few days ahead of schedule and looked amazing. We could not be happier with the final product and the service that we received. If you are searching for imprinted golf balls with a quality finish, I highly recommend visiting USimprints. Ask for Cody Hutchin - he will definitely take care of you.