I absolutely LOVE working with USImprints! Abbye Reeves has been my rep for almost a year and I love working with her. She is always very attentive, quick to respond, and just has excellent customer service. I had placed an order with her a few months ago for some notepads that looked like scrubs. We wanted our logo on them - Burgundy and Gold - and those colors were available for that product which is one of the reasons that we chose it. A few days after placing the order, I received an email from her letting me know that the factory that produces the notebooks went to go print, and the colors that we chose did not look anything like they should have - they just didn't look like our logo. She was as transparent with me as she could be and I appreciated that. She also sent me pics of what our logo would look like in another color, but it just didn't work for us so I cancelled the order. I was more upset with the factory because they are the ones that advertise those colors and they should have known what they would look like. I appreciate that Abbye knew that I we wouldn't be pleased if we received the order and they looked the way they did. A few weeks later, I received a package in the mail of mugs with our logo on them. I thought it was a mistake and reached out to Abbye. She told me that it was an apology for the notepads. I was absolutely stunned that she would have done that for us. I showed our CEO and she LOVED the mugs so much that we ended up ordering a bunch for our staff. I just feel like she went above and beyond to show that as her customer, she appreciated us and didn't want something that she could not control keep us from working with her. I will always work with her first! read more

USimprints was very easy to work with. I found them through a google search, and have used them twice now. They are very easy to contact as I can chat with someone directly on their site! The products I ordered were both rush orders and everything went smoothly. My products were all satisfactory! They didn't get annoyed at the 10+ drafts of the artwork i requested!! lol There was 1 mix up with an address that was a bit of a pain but, we're all human! The situation was resolved without any actions needed, but they had already told me they would refund in full or re-make my order and deliver it to my destination if they couldn't get my original order delivered. So, exceptional service when an issue arises. I consider this a huge positive. I work with Abbye. She's been great about responding to everything very quickly. Everyone I've spoken to there seems knowledgable, personable, and ready to help. I will definitely use them again for our upcoming holiday gifts to our customers! read more

I had a great time with Usimprints. I ordered tote bags for my wedding and they did a good job. The production time was fast, and the art department worked with me to get the right design to imprint on the bags. I thought the pricing was fair, and I found a coupon code to help save on shipping. I would recommend them again. I worked with Elizabeth and she was very friendly and helpful picking out the right bag. They even shipped me a sample before I placed the order. I don't think they ever "bait and switch". They were very upfront on the costs, I received an estimate before. Overall two thumbs up! Great company and service. read more

We have done several transactions with this business and HIGHLY recommend using them for all product needs. Sales staff is exceptionally knowledgeable and very proactive in making sure we get the best value, orders are correct and shipped on time. With the amount of products we have done with US Imprints, they have now become integrated into our marketing department and not only provide a high level of service but also understand our business and are able to add value through recommendations, ideas and anticipating our needs. We will continue to use US Imprints exclusively in the future. read more

USImprints has been the best vendor that I have worked with yet for our custom printing needs! Brittany has been so very responsive -- on quotes, samples, anything we need! -- and the products have been great! We had one issue with some of the plastic products having some damage; Brittany ensured that we got replacement ones within just a few days. Excellent service. I will be using them for the coming years!!!! read more

We have had many excellent experiences with USimprints. Our rep, Beth Beasley McCracken has been wonderful to work with. We recently ordered 3,000 crew socks, and they are fabulous. We are thrilled with the result and will continue to use USimprints for our promotional needs. I know I can rely on Beth and she will always find the best product for our needs. - Marci James, realtor.com read more

I ordered some custom neon sunglasses for my grandmother's birthday part that we had. The friendly agent Blair was so easy to work with. She helped me pick the right sunglasses and their art team at Usimprints even did a few proofs to get the font right. I would highly recommend them for promotional products. read more

Ordered late on a Monday for tumblers and had the order in my hands on Friday. The art team was very helpful with free proofs. My artwork was not in :vector" and they were able to convert it into good print quality. I would recommend them again, very friendly service! read more

We ordered some custom cups for my daughter's thirteenth birthday. They were very helpful in helping us with the design for the order. I was impressed with their friendly customer service. I would highly recommend them in the future for custom items. read more

We ordered customized masks for our company. It was a really easy process. They helped us with our artwork (it was not good quality). And made sure it arrived quickly. Very friendly people. I would recommend them again for sure. read more

USimprints STILL earned their 1 star, I ended up using Discount Mugs: http://discountmugs.com/ They hit my price point, FREE shipping and delivered what they promised... I'd say check them out for a good deal! read more

Great customer service, very friendly and helpful. Great prices and they gave us a free proof. I would highly recommend Usimprints to all of my friends! read more

Very impressed with USimprints customer service. they were able to help with my art and get my product shipped in 36 hours for our event. Great Job!!!!! read more