I had to ship a couple packages today and it was fairly painless. Other than the price () it was a…read moregreat experience. I wish I had gotten the name of the sweet lady at the counter. She used to work at Chico's and we talked bell bottoms. Very important conversation!!! Anyway. A quick errand became a delightful experience. Thanks y'all!!!

I visited this place to get fingerprinting. The person at the front was very sweet and helpful…read more Unfortunately the person working with fingerprinting was addicted to his phone. It took him double the amount of time as he had to scroll on his phone multiple times during the fingerprinting. I do not recommend this place for fingerprinting.

This UPS Store is located in the larger complex that is home to Kroger, DSW and a few other major…read moreretailers. It sits on in the smaller off-shoot area a few doors down from Jersey Mikes. Parking is no issue as there are plenty of spots in front or to the side given its location in the shopping center. Most of my visits here have been for Amazon returns and each time I come in, they are quick to assist and friendly while doing so. Never an issue. I have also mailed a package out and again experienced zero issues and nothing but friendly assistance. I work in Franklin, so I usually save all my UPS needs for office days so I can pop by this location.

I have to be honest. The customer service is outstanding at this UPS store. That's why they got 1…read morestar. However, I need to explain our situation to warn others they may not know when shipping packages, UPS. I needed to ship 2 packages of family heirlooms to my brother from my father's estate. I used home depot boxes and packed everything carefully with bubble wrap and padding. I insured them for what I thought was for lost, stolen, or damaged. When the boxes arrived they were demolished. They looked like they had been retaped to hold together. A few things were broken inside. I started a claim, sent pictures, even comparable replacement cost. Total $300. Figured my $6000 insurance would cover. Wrong. After going to the store twice and costumer service number twice I was still denied for these reasons. 1) they have to pack it 2) it had to be packed in their boxes (they claim Home Depot boxes are for moving not shipping) 3) My insurance was for value not damage (still doesn't make sense). 1) They DO NOT explain why they should pack and use their boxes; it's the only way they will reimbursed if damaged. 2) They DO NOT explain insurance policy and that insurance does NOT pay for damage. Please ask questions when you ship boxes cause THEY DON'T explain anything. And that's why the poor rating.

I had a fragile 120 year old antique porcelain Imari 14" bowl that I needed to send to an eBay…read morebuyer in Alabama. Crystal double boxed it for me and it was delivered perfectl. The buyer was very impressed with the packaging and I told her it wasn't me who did it. Crystal was amazing, friendly, professional and her attention to detail was amazing. It's my go to place for sending large packages at an affordable price. Thank you Crystal!

We stopped in to mail a small package. I ended up not just doing the mail but I also bought a small…read moresharpie for work and a box of self sealing envelopes. Fast friendly service made it all easy! Nice place, I'll be back!

Great UPS store and friendly customer service. Easy to get in and out and lots of parking, I have…read morevisitors a few times and they are always helpful making sure your package is properly wrapped and items secured for shipping. I stopped by close to UPS last pick up and tbey waited to make sure my item was included.

Cindee was pleasant and efficient, making quick work of my Amazon return. Great customer service,…read moreand made my day better!

When I need to send a package, fax documents, or send mail, I will more than likely come here to…read moresend these things. The service here is absolutely superb. The man that runs the store is Jim. He is always he is always friendly and helpful. Everything is neat and organized. The last time I was there, I had to fax 2 documents. He didn't charge me anything, because he thought I waiting too long. I offered to pay, but he told me no. He really cares that his customers get the best service. I can't recommend it enough!

Most definitely recommend. The staff are extremely nice & will help with most all issues I've had &…read moreif they can't help they will refer me to another place that definitely can help! I recommend without a second thought!

Looking for a convenient mailing spot in Westhaven? Check out this fantastic local shop! They…read morehandle all your shipping and greeting card needs, plus they have a wonderful small selection of books and novels. The staff is always friendly and eager to help. Huge thanks to Susan Stark for running such a top-tier local business--and a special shoutout to Moishe the Black Lab for making every visit the absolute best! Follow me on Instagram - @thecannyadventurist for a deeper dive into my reviews.

These people are so nice and helpful!! Great experience! Definitely would recommend! They also have…read moreawesome Birthday, etc cards!

This UPS store is great. I've returned many Amazon items here with no issues. They don't require a…read morebag or box as long as that's what Amazon states for that specific item. You just have to pay attention when you are getting returns ready on Amazon itself. That's not a UPS issue that is a user issue.

Quick and easy experience! Dropped off a package and was in and out within 2 minutes. Friendly…read morestaff and a great atmosphere.

Great place to rent U-haul trucks. I've rented from here twice. Both times the staff were friendly…read more Looks like they also handle shipping and postal materials. I will continue to patronize this business.

Excellent mail box service. Friendly and helpful staff. They rent vans and trucks too. They make…read morekeys, box packages and offer notary services. Check them out as the other reviews are from the old owner/manager.

amazing service!! Tiki helped us out and he was so kind. helped us unload boxes from the car and…read moreanswered all our questions professionally. thank you!!

I came here for the first time today, service was friendly and quick. However, I must add, I was…read morecompletely shocked and blindsided at the up-charge on stamps. The price is $25 a pack! I bought 2 and paid for them before I realized this. When I asked, wow, stamps have gone up THAT much since last time I bought them, he said there's a small add on for not having to go to USPS and stand in line......I don't feel $9 for 20 stamps is an appropriate "convenience up-charge fee" for a pack of stamps.

The worker named lucky, was very respectful and he helped me on what i was supposed to do because i…read morewas very confused.

I go to this UPS location in Nippers Corner whenever I need to return Amazon packages. They are…read morealways so nice. I've truly never had a bad experience there.