Check store hours just in case. Made a late evening run…read moreabout 7:30 to change out something purchased a few days ago. The new store hours aren't updated on Yelp so just letting you know they seem to be closing at 7pm. You may want to call before driving there if it's in the evening. Otherwise, love this store!

I wanted to hit an OfficeMax and realized that it's all Office Depot in Nashville. I ended up going…read moreto this one in Franklin. It was a clean store. Aisles were wide. Staff were around, but I never interacted with any of them. It's crazy to me that back-to-school promotions have already started. Maybe there are year-round semesters here? My grad school started in mid-August for the fall semester, so maybe it's not wacky. The clearance section is small. It's in the left back corner of the store. There were some nice tumblers, but I have enough of them! The washrooms are at the back of the store. The women's was clean and nicely stocked. I like looking at rolling computer bags. There were a couple that were on sale, but they are all black and boring. I enjoyed looking at the brush and calligraphy pens, too. It was nice to browse around. I didn't find anything that I had wanted, which my credit card was thankful for. (236)

Staff is nice, but this is not the location for your Amazon returns. I've been to this location…read moremaybe 5 times for returns and 3 of those I have been turned away. Scanner isn't working today we can't do returns, we don't have any labels, we don't have any boxes. There is always something, but it's also a matter of customers waiting in the designated return line for some time before an employee addresses it. Almost like that's not my "section" not my responsibility to inform anyone kind of mentality. I've been to two other locations many times without a problem.

I believe Staples has Amazon Returns to get people to shop in their store. A few weeks back I came…read morein for an Amazon Return and no employees acknowledged me. After about 5 minutes I ask someone in the print area if someone was available to do Amazon Returns. She simply said, You just have to wait! I told her I am not demanding just asking. She just looked the other way. No acknowledgement, no someone will be with you soon. After several had lined up at the Amazon return counter a staff came over and did my return but let me know that they didn't have we enough staff to do this and he would probably just shut down the Amazon Return station soon. Not having staff is difficult. I understand. I thought maybe it had been a hard day. Then I remembered it was Saturday at 10:10 am and Staples had just been open for 10 minutes and the staff I encountered were already tired of customers.I realized I was not welcome at Staples. I don't believe anyone would have been upset if they had to wait if they were shown a bit of human kindness.

Do not buy anything unless you want zero change of getting missing or proken parts replaced. They…read morewill lie to you on the phine, promise to send them and then they never do. We ended up with a broken dresser and we have to drive to Memphis from Nashville to return it.

These morons loaded the wrong items into my car and then wouldn't let me return them…read more IKEA is a horrible company with even worse customer service.

Great selection, service, and communication. Definitely worth checking out their showroom which is…read moreright next to the Amish Feed Mill in Nolensville (and another good place to see). We ordered a few pieces of furniture from The Amish House after seeing options on the floor and in various catalogs at the showroom. Kurt, the owner, is very knowledgeable about all the options out there and really helpful with making selections from styles to stains (including getting us samples). Delivery was professional and courteous as well, running even earlier than their scheduled windows. When we had one issue with a piece, they solved it quickly, expediting everything they could in the process.

I was very impressed with the help I got from Kurt at the Amish House company. He helped me with…read moreevery part of this order and sale. I love my table!

Had to get a paper bound for a class at MTSU. brought it on a flash drive to print and get spiral…read morebound. Nakeisha was the employee who helped me. She went above and beyond helping with spacing issues when converting from word to pdf. She was so patient and kind, working with me until everything matched. She was juggling other customers, the phone and other print jobs! Thank you!

Terrible customer service. Rude employees. Long lines, I stood in 2 different lines trying to get…read morehelp. The lady in ahead of me had the same problem, I will never go back.

This place is FANTASTIC for getting gently used items to furnish your house/apartment on a budget!…read more Great selection of lamps, rugs, sofa's, bedroom sets, dining sets, coffee and end tables, home decor. Honestly, it's my go-to and first stop when I need ANY home furnishings! DEFINITELY worth the stop! Very good prices, modern styles and openly displayed in their showroom. You can always ask, too, because they may have more inventory in the back. They do have an online store for browsing. I'd recommend this place for anyone looking for a great find!

The professional and courteous service I have received in the past year has made me share the…read moreinformation about the store with friends, and professional business associates sincerely, Ethel DuBois, Antioch, TN

They are the same company as My Office Innovations, and they sell their stuff on eBay and Walmart…read moredot com! They have an overrated feedback rating of 83%. I ordered (4) 3-ft Startech extension cords. They sat on it for 2 days, and didn't go out until 2 days later. Then, UPS got the package lost. They are STILL LOOKING FOR IT. I filed a complaint against these DROP-SHIPPERS to the Better Business Bureau. Because I filed a complaint, that's when this DROP-SHIPPING company refunded my money and had the package requested to be returned back to the sender... Good luck to them because they'll probably never find it. Their poor rebuttal to my complaint against them on the Better Business Bureau was a joke. It doesn't really prove anything about how they sat on it for 2 days before it finally got shipped out. I placed the order January 16th and the order didn't get shipped out with UPS until the 18th. Since then, I saw no movement so I opened an investigation on the lost package. Anyway, I just ordered from STAPLES DOT COM, the VERY SAME BRAND EXTENSION CORDS AND LENGTH FOR MORE THAN 20 DOLLARS ***LESS***, AND STAPLES DOT COM SHIPPED THEM A FEW HOURS LATER ON THE SAME DAY!!!!! This company LIED on their Better Business Bureau "rebuttal" to my complaint that they were part of Staples dot com!!!! My Office Innovations sounds just like George Santos!!!!! They lied about not giving me a refund because I have it right in my email that they refunded me and requested that the package be sent back to the sender.... What LOSERS this company is!!! STAY FAR AWAY FROM THIS COMPANY if you ever see this name or "My Office Products". They're all bottom feeders! Go to Staples dot com and order through THEM and have them ship or order to pick up at the store. It's the best way.

I've saved over 11% on all of my office supplies with this company, and they have free next day…read moredelivery. The customer service is great, and I know I'm getting the best prices available. If you're not using this company for your office supplies, then you're paying to much!

Shout out to JT in the Print Center as JT's customer service was exceptional today and I am most…read moregrateful. JT is a stellar team member. He knew what he was doing and was able to resolve the matter for me. The guy is good y'all. Great customer service and on-point w/ his product knowledge. Thank you JT and thank you Staples.

This Staples has been refusing Amazon returns for days now, citing a broken scanner and delays on…read moregetting parts. All good until you take into account the rude and shirt tempered responses given over the issue. It's like Sraples considers the Amazon service an annoyance and not an agreed to partnership. No excuse for this.