1. Was renting a 10x10 for well over a year and found out it was way cheaper to get a bigger…read morestorage for way less! 2. Called and spoke to someone in California that gave me totally wrong information and then argued with the lady at the storage and we were just getting upset with each other 3. Nothing went right ... gate code and door code wouldn't work for almost a month but didn't have time to stop by when office was open cause I too have a job during those hours. 4. Looking for another storage where communication isn't that hard!

Emily is awesome and super friendly. I've been stressed and actually needed a bigger unit than I…read morethought. She remembered me and she's quick and answered all my questions. I had a flat tire I needed to change and it happened right as I got to the gate and she was very understanding. Emily's the best! Extremely Thankful, ANDREW R.

Special thanks to Erin! She showed me around the facility…read moreand was able to help me decide what storage is suitable for my needs! Very reasonable price! Thanks Erin!

I was notified that I won my storage auction at their location. After orchestrating helpers, paying…read moredown payment as well as storage auction website fees. After arriving at the facility, I was told that the auction was canceled. Not the best job on notifying me prior to setting up removal of possessions. I did get reimbursed the money but the energy wasted I will not get back.

My partner and I were met with absolutely unnecessary advice and attitude from the front desk…read moreattendant when we came in for a service. Along with that there was a small misbehaved dog loose in the office and it smelled terrible! I was fine with the dog at first when it was just barking at us but what crossed the line is when it lunged and bit my partners leg as we left. That is totally unacceptable and I hope it is addressed before someone else has a poor experience like I did.

We have had a storage unit here for several years. We use autopay, but their system glitches often…read more They will send an email stating that you have 10 days to pay or else...They also flag your account so that your code won't open the gate. So frustrating when it's supposed to be automatic. They also don't reply to emails, so you have to go in during office hours.

I started to rent from here a little over two years ago. One of the few reasons is because their…read morerates are really low. They provide carts for you for moving their stuff. Awesome Customer Service if no one's in the office there's always a kiosk there clean, friendly, outstanding service and facility. I am actually moving to another location closer to where I live and they all worked with me and amazing customer service absolutely amazing and more ways than one better than any other storage facility out there.

On July 30, 2022 We rented a 5x9 storage for $89.00/month. The first month was 50% off…read more This is a newly constructed storage off Highway 162 and cross street 128th Street E. (Puyallup/Orting). The building esthetic is a nice design. They run under Daffodil storage. Initially we had our storage with Public Storage in town. Decided to transfer our items here as it is across the street from our home. The application online was almost seamless, almost perfect. I was unable to complete the app process as it was charging me the full amount $89.00. Kristin and Amy has been such a pleasure to work with. She toured us our storage location and where the restroom was just in case. At that time half of the building was not completed as the parts were still on back order (post pandemic) typical delays. The building has a front rear gate. You need to download the app to open/close. Only 2 users available to use the app. The move transition was swift and easy. All completed on the same day. Love the convenience of this location. We decided to get another storage for our daughter 10x15 for $164.00 (1st no 50%) as she had so much stuff. She did not want to bring them to her new place in Spokane. We plan to sell some stuff of her stuff slowly then rid the big unit. We are highly satisfied customers.

John over at Cobalt storage has been amazing since day one! We were searching around for RV…read moreparking. (It is pretty hard this time of year to find any availability as most people are storing their RVs away until the weather gets nicer.) I happened to stumble upon them after doing some shopping. They are located in a great part of town. John is the best example of great customer service. He took all the time needed to answer all of my questions. He was also available to give my husband a tour of what he had available on his lot. They provide 24/7 security which was one of the main reasons why we chose to store with them. Sure, there are cheaper places to rent from, but no other lot out there could provide the type of service and security that John does over at Cobalt!

Whoever answered the phone was completely unprofessional and rude. 0/10 would not recommend anyone…read moreto this company. If you're gonna be rude don't even bother answering your phone!!

place was clean, people are nice until you question them about over charging! make sure you don't…read moretake their word for anything! make sure you have a name, date and employee name and signature! They seem to forget and keep billing you. so my advice, speaking from experience, make note to watch your account and don't take anyones word for it! waisting time with your bank and with a business that doesn't understand customer service or communication within it's own business and leaves it up to you to do what they should do and with the wort customer service I've ever had to deal with, is sad! I pray that I never have to deal with this business again!!! been through other storages and never had the headaches like I have had with daffyducks!

I went to daffodil to rent a unit. The people were less than helpful and not very friendly. I got…read moremy unit and after just 2 days I had to go find a unit at another facility. I asked them if it was possible to fix the door because it was very hard to open and close and it didn't want to lock. I was told no, that I just needed to deal with it. When I let them know that this was not going to work for me, they did not make any suggestion for fixing the situation. I felt like the did not value me as a customer. I was also in formed that I would not et my money back even though it was the same day that I opened the unit. So two days later I closed it and told I would no longer be using the unit. Save yourself the grief and frustration and go some where else from the beginning