Immaculate facility with amazing staff! Worked with Keith and Mari'ah, both were so pleasant and friendly. Feel really good about the decision to park and store our RV here. They have a complimentary car/rv wash station, a club house, power in select spots, a dump station, trash and recycling station... what more could you ask for; even got a swag bag! By far the nicest storage facility I've seen in the Puget Sound region! read more

I cannot properly state how little I would recommend this trash of a business. We rented a Penske truck with this facility as the return point, they are a registered Penske affiliate. This was a move from Las Vegas to Tacoma so it was a 26 foot truck with a car carrier. We were told by Penske that there would be no trouble returning the car carrier first since it's hard to unload a truck with the car carrier in its place behind the truck. We get there to return the car carrier and the 2 dimly lit lightbulbs they had employed there refused to allow us to return it. They told us we could go outside and call Penske if we didn't like their response. My wife and I both stepped outside, telling them we'd be right back. The minute we walked outside the 2 ladies shut and locked the door and closed the business leaving us standing outside in the rain with no ability to return or even discuss the manner. I've worked customer service for years and at no point do you leave a stranded customer like that, it was beyond unprofessional. I called the next day and they were completely unapologetic and could care less about trying to resolve the issues. This is a garbage business with garbage employees read more

Great place!!! The employees are so helpful and willing to assist. They are always cheerful. Fantastic service and I would recommend for anyone in the area read more

great customer service! never expect to have such a great storage in Washington. It is indeed having more services than I ever expected. great clubhouse as well. It got so many cool cars at the car show. read more

Glacier West Garage Plus - Self Storage Near Me - Spanaway, Washington

The man at the front is just straight out rude and I guess they choose what you can an can't use in a storage unit refused to rent to me because I wanted to store stuff from my house would never recommend this place to anyone just off there customer service the guy and lady at the front should not have a job read more

I will not be renewing my lease at this place. I pay them over $6,000 per year to store a tool box in a tin shed with a roll up door. The manager just had a Pierce County Sheriff block in my car so he could harass me about driving through an open gate. I pulled up to the entrance and the gate was open, so I drove through. Apparently that was so terrible that he needed an armed Sheriff to get his point across. This has never happened before. I am an excellent tenant. I pay my rent on time every month, and I am rarely even there. However, the manager knows very well who I am and what car I drive. This was an extremely poor way to handle this laughable situation and he just lost a customer. I'm sure his pockets won't be hurting, but I feel sorry for the owner. This place is managed very poorly. So disappointed. read more

This place is great. Huge units available. Friendly staff. Reasonable rates. Excellent security... And it's a family run business. Overall, five stars all the way. Highly recommended. read more

The Car Show was amazing!!! It was FUN, RELAXING AND WELCOMING. The staff was really helpful and kind. Looking forward to go back next month! read more

Glacier West Garage Plus - The champion! - Self Storage Near Me - Spanaway, Washington

The owners and staff go above and beyond in their customer service. The units all have heat in the floor so it never gets below 40 degrees. It is safe, secure, friendly and a good environment if you are working on a project car (as I was). I would highly recommend them. read more

The lease agreement includes a termination clause. So they can tell you to vacate in as little as a day. This is unreasonable business practices. They harrassed me, even after they had previously been informed of exactly what is/was taking place. There is only one person that is a consistent contact. They are currently infighting amogst the owners. With one owner filing injunctions and evictions on the other owners. They violate irs tax regulations by providing un-taxed fringe benefits to there employees. The oil tank is nearly always locked, clearly creating a epa violation. There is not enough toilet stalls per capita according to osha, nor do they have a proper fork lift training program. But they will surely allow, untrained employees use inappropriate equipment to move the lifts. Nearly ensuring that you will have an unsafe lift. For 7 months I requested a 220v outlet, it was never installed. If they decide they don't like you, banishment will take place. All in all, way to much momey for a place that will hassle you, ignore you, cut you off while your talking, and generally be disrespectful to you as a customer. read more

Very friendly staff and cool storage facility. It would be amazing to have such thing in seattle

I have a wonderful experience with GaragePlus! Dan is super nice and all the staffs are helpful. I would recommend this business to everyone! The carshow is totally awesome! Cant wait til the next event! read more

GaragePlus has been a perfect solution for our small business needs. The units are like a mini-warehouse providing all the key pieces (electric, internet hook-up, 24/7 access, etc) allowing us to run an effective business. Even more importantly is the friendly staff who have made us feel very welcome from the first day we started our lease. I appreciate how open they are when we bring anything to their attention. They strive to run a safe, friendly, top notch business. I only wish this company was in the state where we are relocating. They would have a lifetime customer! read more

They tell women they have garage storage available, but that's to lure women. I'm just thankful I was with her. Very unprofessional staff, but love the infrastructure of the facility. read more