Rented from this location for over 5 years. Richie was super rude and when I asked to speak to a…read moremanager or supervisor, he said he was the manager. He was very disrespectful and publically disrespectful at that. Was yelling at me in front of other storage renters. As I stated I understood him inside while we spoke, he continued to follow me outside and continued to speak loudly and abruptly. Very unprofessional, disrespectful and rude. I hope you don't continue to speak to renters like this. Due to this, I will be transferring companies and changing my storage. He is not an asset to your company for an 11 year veteran. Richie needs to be more professional as a manager.

The manager always went out of his way to help me. Very friendly very clean looks like a lot of…read morecameras for security

We used A Storage Center during our daughter's 4 college years at Pacific Lutheran University. Jay…read moreand his team has been instrumental in helping us every year and we are very happy with them. They provide wonderful customer service and the facility is clean, safe and secured! If we ever have to need storage again, we will certainly return to the Spanaway location.

Amanda was so helpful and flexible with our storage needs. We weren't sure how large of a unit that…read morewe would need until the moving truck arrived. She kept several options available for us and it worked out perfectly. Great rates, clean and secure units. Thank you Amanda!

Idiot manager, called and threatened me with late charges before sending…read more the code to pay. Been there for more than 20 years, but since they've taken over it's been shit.

Immaculate facility with amazing staff! Worked with Keith and Mari'ah, both were so pleasant and…read morefriendly. Feel really good about the decision to park and store our RV here. They have a complimentary car/rv wash station, a club house, power in select spots, a dump station, trash and recycling station... what more could you ask for; even got a swag bag! By far the nicest storage facility I've seen in the Puget Sound region!

I cannot properly state how little I would recommend this trash of a business. We rented a Penske…read moretruck with this facility as the return point, they are a registered Penske affiliate. This was a move from Las Vegas to Tacoma so it was a 26 foot truck with a car carrier. We were told by Penske that there would be no trouble returning the car carrier first since it's hard to unload a truck with the car carrier in its place behind the truck. We get there to return the car carrier and the 2 dimly lit lightbulbs they had employed there refused to allow us to return it. They told us we could go outside and call Penske if we didn't like their response. My wife and I both stepped outside, telling them we'd be right back. The minute we walked outside the 2 ladies shut and locked the door and closed the business leaving us standing outside in the rain with no ability to return or even discuss the manner. I've worked customer service for years and at no point do you leave a stranded customer like that, it was beyond unprofessional. I called the next day and they were completely unapologetic and could care less about trying to resolve the issues. This is a garbage business with garbage employees

We are a military family and have used many storage units. Darling is probably one of the most rude…read moreladies I have ever met. My sister was moving her stuff to Virginia and sent an email way ahead of time to make sure she got the correct truck size to go into the gate. When the truck arrived she refused to let the truck on the premises even though it met the requirements. She then made new requirements up and when the truck driver said that his truck was what she tried to say it was. I asked to see the policy, she said it was in the lease agreement. I asked to see that and she said oh it's not in there. I would not recommend this place. This is just my encounter. My sister was treated poorly by this same lady on several different occasions. She will leave her own review on the rest.

Alarm goes off all the time. Sirens yell for hours and hours and nobody ever shuts it off. Nobody…read moregives a damn!

I highly recommend this local business, the owners were so gracious with helping me store my camper…read moretrailer in their lot as I passed through town during this holiday weekend. Great communication and customer service 10 out of 10 would recommend and use again. Thank you so much y'all!

From the owner: Our business specializes in providing a safe and secure parking facility for semi-truck drivers. We…read moreoffer 24-hour access, 24-hour video surveillance, and a fully fenced lot with management living onsite for added peace of mind. Onsite, we also have Aleks Truck Repair, a full-service shop ready to handle all your maintenance and repair needs, from routine service to emergency fixes.

I went in looking for somewhere to store my parents' things. The folks at the office were quick to…read moreshow me a unit and offer me some coffee/tea. In fact, the office smelled great from whatever they were brewing when i came in maybe chai? The property was clean and that is something we don't see much around here anymore. I like they have an app where you can get in and out of the gates without having to actually get out of the car. Pricing seems fair and there are some deals they offered. All in all a good idea to store here. I am super happy to take this off my list of things. Now if only actually moving was this easy

I've had a great experience with West Coast Self-Storage Spanaway. The property is clean, well…read moremaintained, and feels secure. I also appreciate that climate-controlled units are available. The mobile app makes accessing the property especially convenient because it can be used to open both the entrance gate and the storage buildings. I would definitely recommend this facility to anyone looking for a clean, modern, and easy-to-access storage option in the Spanaway area.