John over at Cobalt storage has been amazing since day one! We were searching around for RV…read moreparking. (It is pretty hard this time of year to find any availability as most people are storing their RVs away until the weather gets nicer.) I happened to stumble upon them after doing some shopping. They are located in a great part of town. John is the best example of great customer service. He took all the time needed to answer all of my questions. He was also available to give my husband a tour of what he had available on his lot. They provide 24/7 security which was one of the main reasons why we chose to store with them. Sure, there are cheaper places to rent from, but no other lot out there could provide the type of service and security that John does over at Cobalt!

Whoever answered the phone was completely unprofessional and rude. 0/10 would not recommend anyone…read moreto this company. If you're gonna be rude don't even bother answering your phone!!

Currently a tenant with this storage facility and honestly I wish we had gone elsewhere. They…read moreapparently have far less supplies than needed for the volume of customers. Carts for example are extremely rare to come by so expect to carry all your heavy stuff in and out or rent your own dolly. They claim to have all these things you can use when you come but we've often waited around an hour for a cart to be free or just gave up. We are military and needed the value they offered but it's not convenient and they really pushed us to take a unit on a higher floor with the assurance that carts are easily available etc. not true and we've been here over a month now. Also the elevator system sucks if you are alone and trying to carry your stuff- you have about 30 seconds to get from the entrance door to the elevator before it locks. Can't express enough how frustrating this is making our move. I do not recommend unless you really don't care how long and hard moving in your stuff is- it's going to be a nightmare getting out unless we leave it up to military movers. Blegh.

Our Travel Trailer has been tampered with 3 times. Not once did any of the staff call or email us…read moreto give a courtesy notification. When we brought it to their attention the camera's conveniently did not capture our RV spot. We usually randomly stop by to check on things, but the 3rd time we noticed that all the locks were broken. When we mentioned to the front office, they did not offer to make things right or even take off a portion of the monthly charge. The lack of security for a "secured" area is a joke! They don't monitor the area, nor do they give two craps, as long as they get their money. Extremely disappointed and will never refer this storage unit to anyone. DO NOT use this place. They are not secured or trustworthy!

Storing my RV here was an easy decision. Fair prices, decent sized parking stalls, high security,…read moreand friendly customer service. It's been about 2 months but so far so good and I feel a sense of easy in light of the location and security. I would certainly recommend to others.

If I could give negative stars I would! Our six-figure RV has now been vandalized twice within a…read moremonth. Management continues to tell us it's our problem and to use our insurance. Apparently I am supposed to file an insurance claim every time somebody decides to vandalize my RV on their property. I would not recommend this place if you value your toys. Do not go here you've been warned!

MICE PROBLEM & CRAZY PRICE INCREASES!! I would put zero stars if I could. My husband and I had a…read moreunit here for a year and a half before needing to take our belongings out. Our first rate was quoted $92/month and when we left they notified us they would be increasing to $295/month the following pay period. We also discovered upon grabbing our stuff an abundance of mice feces all over our unit. We told the front desk and they acted like they had no idea. After doing some research later that day, we realized they lied to our face as this has been an ongoing problem with public storage for the last few years at least. Do NOT rent here and go elsewhere. A complete dump of a place.

Very impressed! We have never rented a storage unit before and found it to be a great experience!…read moreEvin was very informative and Friendly. The facility is clean, accessible and the security is excellent! There is an app that keeps track of payments, account info etc and has automated gate access making it easier to get in and out. Would definitely choose them again if needed. Steve

We used A Storage Center during our daughter's 4 college years at Pacific Lutheran University. Jay…read moreand his team has been instrumental in helping us every year and we are very happy with them. They provide wonderful customer service and the facility is clean, safe and secured! If we ever have to need storage again, we will certainly return to the Spanaway location.

Amanda was so helpful and flexible with our storage needs. We weren't sure how large of a unit that…read morewe would need until the moving truck arrived. She kept several options available for us and it worked out perfectly. Great rates, clean and secure units. Thank you Amanda!

They were very helpful and made our move very easy and less stressful. Front desk was quick to…read morerespond to my questions

Sells false senses of security for your property. On two separate occasions our property has either…read morebeen stolen or damaged on property with the owners refusing to to help us identify the party responsible despite having cameras on the area where our property was stored. Avoid at all costs.