I've been here multiple times on Thursday evenings after my hockey games and the service is always great! Hookah prices are average but the quality of the food and the service make up for any above average pricing. read more

Christopher and Leslie and Jeanette were above and beyond most amazing customer service I have ever received here especially for it be last minute almost closing time they went above and beyond to make sure my party was accommodated. read more

Disgusting food. Don't get it unless covered in a sort of mayo like slime is how you like food to be served. The Chicken shawarma tasted like vinegar and smelled bad. The food was ordered and paid for ahead of time, but it wasn't ready at the time it was schedule for. They even had the audacity to mark it as ready in EAT 24 to avoid bad metrics, which is deceptive. read more

My best friend had her sons 21st birthday party this past weekend here. We had an amazing time. The food was great. The service was on point. Nina and Max were outstanding. They made sure all was well taken care of. Food was flavorable and delicious. I can't say enough about how much of a good time we had. The place was so relaxed clean and very well-designed. Good job everyone. Great job Mike. You guys all rock!! read more

Food is so tasty , hookah is good , atmosphere great , my only complain is the customer servise too slow we ordered fattoush 1 plate plus 1 plate fish and chips and 1 extra plate fries , the fattoush came after 50 min the fish and chips tooked 1 hour and a half to be served and after we finished our dinner they broought the 1 extra fries plate plus no knives on the tables i had to go inside and ask for it , my one concern to you guys work more on the customer service and thank you . read more

This place it's nice. I like the chill vibes. Even the stuff are awesome people. Kelsey was the one who's been serving us the whole night, she was lovely. I really appreciate when she charge my phone. Also Master Jazzy was nice to us, he was also an awesome guy. It was my first time to do Hookah and I had a good time right there. I will definitely come again with my friend. read more

Great customer service, always there to help, they make you feel like home, this is the place to go if your looking for good food and good hookah. read more

Gitana's is one of my favorite hookah spots in Burbank. The atmosphere is awesome and chill. I ordered adios & pink lemonade vodka, the garlic chicken pizza which was so delicious, and of course hookah the white peach grapefruit mint flavor. Our waitress from yesterday with colorful hair had excellent customer service she always was constantly checking up on us. read more

Gitana Restaurant - Middle Eastern Near Me - Burbank, California

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I only came here to smoke hookah... I've been here a grand total of 2 times... the first time I came here was to try it out... the second time I came here was because I lost a bet. Here are some things I would avoid from this place: Everything. The serviced sucked big balls. The food was as tasty as orphanage food. The atmosphere is as dead as a cemetery. The only thing going for this place is their hookah. I do give it to them for their smart business scheme... if you only order hookah, you have to get a minimum order of like $10. That's how they push their crappy food onto the consumers.. to shay Mr. Gitana... to shay. read more

I really like this place. That being said...I've only gone during "off hours" I think. I usually show up on Sunday nights or Saturday nights around 11:00 pm. We just sit outside, smoke the flavored tabacco and eat some of the yummy mediterranean appetizers that they offer. Oh and of course a hot cup of tea since it can get chilly outside. Sometimes they'll have an old basketball game on the projection screen against the brick wall outside. That can be entertaining. The waitresses are friendly, although sometimes difficult to get their attention. Overall, I'm a big fan of this place. We usually park on the street, but you can park in the public parking garage if you'd like too. There is indoor seating for the restaurant, but I've never actually been inside longer than a few seconds (to ask for a table outside). read more

I don't know why it's taken me this long to leave a review. I've been coming to Gitanas for the last 10 years now. It's my go to regular spot. Great location, great food, and consistent good hookah. If you want a calm and relaxing night to catch up with friends over good hookah look no further. read more

Just another hookah lounge in Burbank. Gitanas over Cafe O, even though they are literally 500 feet apart. Have a full bar, usually change the tv to whatever channel you would like. Service is A LAG, hookah isn't that great. I mean I'm not a die hard Gitana lover but I do find myself going once in awhile. Their ceasar chicken salad is delicious and they brew starbucks, which is always a plus. Outdoor and indoor seating and they got awesome new furniture( outside). Great place to take a quick rest and enjoy hookah post-shopping, but don't recommend it for parties/large groups. P.S. I also hate the Palm Parking Lot structure, so that also plays a big role on my liking of this specific lounge. read more

This place is amazing to go too. Customer service is awesome, they always remember me and they'll talk to you and get to know you. Come here to get good tangier flavor cause it's the best hookah flavor you'll get. Ask for vahe to make you a head and it will always come out amazing. If you have heather as a waitress, be prepared for a really good experience. But all the other waitress are really good as well and they'll bring you anything you need within a good time. Be reasonable, there's almost always a lot of people outside and inside at night time. If they don't come to you at first ask again. They won't bite you. PS. Go on Tuesdays and it's a buy a head and you'll get a free head of hookah! read more

This place is alright, I'll go there if there's no other choice in hookah lounges. I'm an avid hookah smoker, and I can say this place isn't my #1 choice but it's decent. Their hookah is either a hit or miss. Food is not bad but I wouldn't go there to eat. read more

I've eaten here before on multiple occasions, and while visiting family I decided to introduce them to the deliciousness known as Gitana. I made a very dire mistake... The beef for the sandwiches and wraps was extremely underseasoned, near un-seasoned actually, as well as very rough and chewy. There was an attempt at flavoring it by smothering it with chopped parsley, tomatoes and onion, but this didn't work at all. If your base is bland and chewy, no amount of dressing up can save it. The bread on the beef kebab sandwich was very crumbly, seemingly a few days old. This made the sandwich a crumbling disaster as the bread couldn't maintain its structure and simply fell apart, spilling its contents into the container, onto my couch and onto the floor. I decided to seperate the beef from the parsley/tomato/onion mixture and toss it over to my two carnivorous dogs. To my shock neither would eat the meat, and I've never seen them turn down beef. Something ain't right when these two meat eaters are turning down a treat! Against my better judgement I forged ahead and ate the remnants of the sandwich, along with the unwanted leftover beef wrap we had. No point in wasting good food right? Wrong!! I spent a large portion of the night in the bathroom, my stomach angrily paying me back for the earlier meal. The deep fried pickles seemed to be overly fried and undrained, as each one was dripping with excess oil. Every other time I got these they were crisp & delicious, not soggy and gross. The Shirley temple was perfect, so I'm giving a bonus star for that. Not only was I disappointed, but I had to hear the groans of disappointment from a family that was looking forward to a delicious kebab sandwich meal. It's my fault for hyping up the place, but damn I never would've guessed the quality could fall so far so fast! I'm still hearing about the "horrible joke of a kebab sandwich" & "should've just got zankou not this" from them. I truly hope this was some form of bad night at Gitana, maybe new cook or something, because I really did love this place. read more

I had a stupendous time at Gitana's, but that's only because of the company. I went to a birthday last night, and each person was 25 dollars, but an open bar after 10 pm which was well worth it along with hookah. There's a dance floor, and there was a DJ, so it made for a fun night. The food is not that great. The hummus is bland, it needs garlic, and lemon. The tabuleh wasn't tasty, and the falafel balls were whatever. The fries were your typical frozen fries that you fry up. No biggy. The hookah was good, but not the best I probably wouldn't come here unless I was forced or invited to another get together. And, like every other hookah lounge, get ready to be stared at from top to bottom by nasty creepy guys. (You get used to it after awhile) read more

While Mike is in charge.. This place is an amazing place to be! The service has greatly changed (for the good) the servers are super nice and fast, the food is awesome. Definitely one of my favorite spots! read more

We went in the winter. It was cold outside. Most of their seating is outside. I'm not a fan of smoking. Food was good. Drinks were good.

The place is alright, but the service is just bad. From the moment I asked for my check until I was able to get my card back and leave took them about 40 minutes :\. They don't even seem understaffed either, just poor training maybe. read more

Great service, Yerevan is always attentive. Heather the new manager is sweet and attentive always making sure her customers are always well taken care of. Got a fatoush salad was great. Large portions of food so if you want food come hungry. When you ask for any hookah refills coals or even the heater on they are always on top of it. And they pour there liquor very nicely :). Come check it out if you haven't! :) read more

Again, only giving this place 4 stars instead of 3 because I'm a regular. The outside is usually way too cold, and the inside is completely filled with smoke. Service is usually pretty slow, but the staff is friendly and the food is good. It's convenient to go there because it's local, but I prefer to go to Café O if it's earlier in the day. I like to go there at nights, if anything, because it's too cold to sit outside, and unlike Café O, they have plenty of inside seating. They're really good with accommodating requests. They'll put on a song if you request it, and they always have switched the channel whenever I've requested it even though it broadcasts on a huge wall and on all the TVs! Only downside is that it's usually hard to see the TVs from most of the seats because of where they are placed vs how the seating is arranged. Should note: -They have a full bar as well as Starbucks. -Lighting is dim, so even though it's an open floor-plan it's relatively intimate. -There's a smallish dance floor inside, but I've never seen anyone dance. Almost forgot to mention that they just remodeled the outside! Cool looking new furniture, and even though I complain about the cold, they have plenty of heaters! Haven't sat outside since they did, but if/when I do, I'll edit my review. I'll definitely be back here. Keep a look out for my check-ins! 8) read more

The hookah is good. I like getting Tangiers-Breakfast Cereal? But it's really over priced for what it is worth.. 30$ for hookah and two drinks? (One drink was a water bottle, and the other was just soda). At other hookah lounges, I can pay less than 25$ for hookah and even a plate of food. Service is quite slow because it is always packed. If I am in Burbank, I will come here.. read more

Not sure why this place has so many bad reviews. Gitana's used to be pretty bad a couple of years ago, but ever since they got Mike in as management and got Tangiers in the entire place has picked up again. I remember two years ago no one was in there. I remember a time where you would walk in and the owners would kind of would "watch" you from the corner, that was kind of awkward, but since then they seem to have let management take care of it and the place has really taken off! I really like that! Their food is a-okay. Not amazing, but it's pretty good for a hookah place. If you go to smoke there I definitely recommend Tangiers although they are almost always out which is the only annoying part about Gitana :( read more

The best Middle eastern food you can find anywhere in Los Angeles. The hookah is great and I always enjoy my time at Gitana. Staff is very friendly and the hooka is work of art. Five stars. Beef shawarma is a must have. They always have the games on and it's a fun crowd. read more

Great place for hookah and drinks. The melon and mint flavor is my favorite. They also have really goof strawberry mojitos. It's an outside sitting area with not so many lights so it's perfect ambiance. The always play music which is nice. Only thing is that the seats are so close next to each other that it can get annoying at times, especially with big groups read more

3 star. No more, no less. Just ok. Pricey. A lot of people all the time. Friendly stuff. Food was bad.. Ceaser salad bad.. Shwarma tasted fine, but later had a stomach ache.. Good hookah place - no more than that.. Oh yes and don't forget about included gratuity in your check - 18%. Hate when they do it. - So if you like service or not - you are paying for it. read more

Came here few days ago with 4 of my friends. Worst service ever. Waitresses always grumpy, and I hope you guys get shut down one day for not working by regulations. If you're going to ID me once make sure you always Id me. read more

Best shawerma sandwich in town!!! Ambiance is really nice, especially the newly remodeled resort style patio! Owners are super nice, especially the wife. I'd drive from Woodland Hills any time! read more

Only thing I've really tried here is the hookah, but honestly I prefer this location over the Cafe O which is right next door. Apparently owned by same person, but still believe Gitana is a lot better... Service is on point and their hookah is on point, however the thing that sells it is their atmosphere. Environment is nice if you prefer the low ambiance, and it seems like it would be chill to eat some nice Mediterranean food over a hookah and beer. They have a wide variety of options in terms of food and hookah, and everything appears to be in order. Waiters always come by to replace charcoal when need be, but honestly sometimes waitresses can be a tad bit annoying because they are constantly coming around asking if everything is okay, but that's never a bad thing from my experience. They take a little while to bring your checks but overall above satisfactory experience here at Gitana. read more

Hands down my new favorite hookah spot to come to when in LA. For being very picky with my hookahs they never disappoint here. The owners are super sweet and humble. An other plus is the food here too!. Cheese sticks are my fav!;) I'm just glad I found this spot. And I recommended it for anyone who wants good hookah, food, and good service! read more

Been coming here couple of times a year for the past 4 years . 1. Food is amazing (buffalo salad) my fiance loves their chicken tenderz 2. Got drinks sodas...coffee (proudly serve starbucks)... and alcohol 3. Hookah got little better then before 4. Seating are inside and outside 5. Parking i think is 3 or 4 levels If you want to be served fast and all for yourself go before 6pm after starts to get busy oh and there open 7 days and till 3 or 4am. read more

Good pizza. Nice service. Ambrosia hookha was nice. Harsh at first but we just removed one of the charcoal and it was fine after. Food came out a little slow but this was probably because the had a big table before us. Nice outside seating area. read more

Gitana Restaurant - Middle Eastern Near Me - Burbank, California

Where can I start. I have been coming to Gitanas for years. This hookah lounge offers every flavor and brand I look for at a lounge. Namely one of the few lounges that packs Tangiers, always has a plentiful selection of all Tangiers flavors, and actually packs Tangiers CORRECTLY. Which any smoker frequenting lounges knows isn't as common as one would think it is. Tanya is our favorite server here, she is bubbly, friendly, and attentive. Always considerate of us and always taking care of us just as ALL the girls here do. They always take care of us. Food is phenomenal. One of the only places with good hookah where I don't dread eating. Shawarma sandwiches, Pizza, Deserts are all amazing. Everything is priced appropriately and it's great proximity to Downtown Burbank if you find yourself wanting to explore before or after visiting the lounge. Ample Parking in the lot with an entrance on Palm that has stairs leading right up to the lounge. Also keep in mind Tuesday's are free repack Tuesday's all day long!! Overall one of the lounges that has never disappointed me. read more

Gitana Restaurant - Middle Eastern Near Me - Burbank, California

Best food and hookah environment around LA... highly recommend to anyone ... the owner is amazing and makes you feel welcomed and the staff is friendly and well organized ... two thumbs up all the way ! read more

My friend invited me to eat here it was my first time! The food was great prices are comfortable! It's a very nice restaurant. The only bad thing was the service the waitress there look like they don't even enjoy their job. We had a very rude waitress last night she was a big girl with glasses and blue or purple hair. She took long to bring our drinks and didn't even apologize she was just there smoking hookah at a different table laughing. About 10 minutes after we got our food we wanted extra sauce we asked her for more, and she never came back with it. After 15 minutes of waiting I see a short girl with black hair bringing food to the table next to us we asked her if she can bring us more sauce and she brought it fast so I don't understand why the other waitress took more than 15 minutes just to bring us sauce! Place is amazing just look for the right waitress! read more

Ok Gotta love this place me and my friends go here on a weekly basis. The hookah guy Christian is the best. By far the best hookah that ive had at any hookah lounge. My burger was so good that it was devoured in a blink of an eye. I loved the staff extremely friendly and fast. read more

I have been to many hookah places but this one is very good. The service is good and the place is always pact with nose people. The waitresses work very hard to keep the customers happy and they always deserve a good tip. The food is great and the atmosphere is relaxing Not like some hookah places that get the music loud and not letting people to relax and enjoy their moment. read more

One of the best hookah spots in LA. Great food, above average hookahs and the most friendly staff ever (specially Janet). If you want to smoke good hookah enjoy your food while feeling you are with family this is the place to go. read more

It's an understatement to say I love this place, My friends and I basically live here! It's one of the few hookah lounges that actually packs Tangiers bowls that don't burn within the first 10 minutes. I love the staff and the manager Mike, they all are amazing people who are all so kind and helpful. Not to mention the food is great and reasonably priced, I find myself craving the spicy bird wrap all the time! I highly recommend sitting in Abby's section, she's an amazing server who constantly checks up on her tables and never forgets any request her customers ask. She truly cares about customer service and from what I've observed from how her other customers and employees interact with her, I'm sure they agree with me too! I love this place:) read more

I dont usually write bad comments and every time i come here i never have a negative thoughts about the place i like their hookah and the loud music BUT yesterday i went to Gitanas, waited more than 10 mins no one came to take our order, they gave us the menus and disappeared on us. We found the server and asked if we could order she said she will be back soon and never came so we just left. Maybe you should get more servers if you guys are getting busy. Last night it was crowded and it looked like there was only 1 server. read more