The store gets two stars because it's a step above using Verizon's online chat or phone support. At…read moreleast you get a live person that pretends to be sorry they can't figure out how to honor Verizon's advertised pricing. Verizon refuses to standby their advertising, and after dealing with 11 representatives, I'm done.

This team is great! Store has great vibes and will help with anything you need! Hablan español…read moretambién!

I had a great experience at T-Mobile when I went in for a warranty exchange. I was greeted…read moreimmediately upon walking in, which I really appreciated. The whole process was smooth and efficient, I was in and out in about 15 minutes. The representative who helped me was courteous, friendly. The only thing I found a little strange was that the name badges don't include names they just say "Sales Associate." It would be nice to know exactly who helped me so I could recognize them properly. Other than that, it was a very positive experience.

Worst experience ever. My daughter and i to go into the store four times. Very unprofessional…read more.. the men made my daughter cry.

Salesman at the Baseline and Dobson location was helpful and knowledgeable. The sales people at the…read moreother Mesa location were abysmal.

Fixed my phone very quickly! Most other locations said they didn't have time but this one got me in…read moreand out in under 30 mins

AT&T Store Curtis…read moreRoss Posting publicly across Google Stay clear of this store. GO TO A CORPORATE LOCATION! Octavio came across as a genuine guy "looking" out for me after an abhorred experience with phone support. He effectively committed commission fraud selling me a S26 Ultra when I was abundantly clear S26 was the desired. Out of pure exhaustion after an 8-hour ordeal I did not catch it until arriving home. The manager was dismissive and condescending making excuses for Octavio even after showing him my original order that for my S26 (over the phone). How do you in good conscious charge someone a restocking fee for a phone they did not want nor open.

Great customer service! my husband was buying me a new phone his plan and the text were super nice…read morehelpful and quick easy in and out thank you!

Great customer service, Jennifer in particular went in with my phone hacked and came out with a new…read morephone.

Total ripoff. After returning from decades overseas I was told that my Samsung phone would not work…read moreon the Cricket network and suckered into buying a brand new Samsung A53. I later found out that my old phone worked just fine. I had no time to argue as I needed a USA phone #. The reception on the new phone was terrible and I kept losing signal during conference calls at my new job. When I switched to another provider I was told by Cricket that they wouldn't unlock my $500+ dollar phone. I now own a 500 dollar paperweight since they won't give me a refund or unlock the phone. The kids at the store have no idea what they are doing (apart from ripping people off) and claim there is nothing they can do. Horrible experience I will badmouth Cricket any chance I can.

Always get good and timely service at Yakety Yak. They do good work and they are reasonably priced…read more You cannot go wrong with using Yakety Yak

Fast and efficient service. Had my shattered phone repaired and pricing was reasonable.read more

I was at Fiesta Mall anyway and wondered if there might be a Verizon location nearby so I could…read moretake care of my bill. Checked on Yelp and sure enough, this one was here. I asked the nearest security guard where it was and he guided me to practically around the corner on the upper level. I explained why I was there, gave the account number, and was paid in full plus a month in advance expeditiously. The young men were pleasant and efficient and did not immediately start applying pressure to upgrade or make any changes to my existing setup like the store near me in San Diego does. I greatly appreciated that. I would not hesitate to recommend them to others and to return to conduct my business.

What an experience...I liken it to the car buying task. Not needing or wanting the most up to date…read moretechnology the sales people are not that interested or helpful. When a sales person is afforded to you the attention is deep and helpful, however not enough if them in the sights making it uncomfortable to keep their attention to yourself. The secret room in the back is not transparent and odd. Two separate trips for more than an hour each time extremely inefficient-- and I did not get it all set up. Thankful for the knowledge of Israel. Very professional and competent.