I think this is the best location. Friendly staff and the wait is never too long but i do recommend…read moresetting an appointment. They are also one of the location that offers T mobile Tuesdays in-store free items, which I'm sad this program is going away.

BIG shout out to this T-Mobile store! My son and I dropped in here four nights in a row, trying to…read morework through major issues with leaving an old family plan and creating our own. I'm used to crappy customer service that's dismissive, but these T-Mobile employees were a breath of fresh air. Every time, they were incredibly kind and super helpful, walking us through each and every step for solving our problems. Not only that, they also got us the best deals possible on a new family plan and new phones. My Samsung was FREE at an $800 value, and my son's iPhone was 50% off! We even walked out of there last night with a new internet deal that's much cheaper and efficient than our current WiFi setup. Sweet! I recommend this store, hands down. Thank you to everyone at this T-Mobile spot, and a an extra special shout out to Nate for finalizing everything for us!

This team is great! Store has great vibes and will help with anything you need! Hablan español…read moretambién!

I would not recommend coming to this location…read more Right off the bat, I walked in & explained my situation regarding a late-trade in. Was supposed to be a super quick & simple process. I introduced myself and the guy who was supposed to help was disrespectful. Wouldn't even introduce himself professionally, couldn't make eye contact, was shy for no reason, and had some low quality energy. I sincerely hope that the management team see's this review and considers reminding him about customer service. I had literally taken care of all the legwork and everything, all he had to do was pull up my account and use my notes as reference. Not a good move, thanks for wasting my time & making yourself look dumb in the process.

I had a great experience at T-Mobile when I went in for a warranty exchange. I was greeted…read moreimmediately upon walking in, which I really appreciated. The whole process was smooth and efficient, I was in and out in about 15 minutes. The representative who helped me was courteous, friendly. The only thing I found a little strange was that the name badges don't include names they just say "Sales Associate." It would be nice to know exactly who helped me so I could recognize them properly. Other than that, it was a very positive experience.

I went in for a new phone and the kid that helped me had no idea what he was doing and what was…read moreeven scarier is that he didn't ask for help or clarification. He modified my account in all kinds of ways, added extra lines, lied about a phone promotion and this is even after I asked him over and over again to make sure he was doing it correctly. I finally got my plan situated after calling the help line and talking to three different people including a manager. I'm sure not everyone at this store is horrible but just be careful, and check you bill!

Salesman at the Baseline and Dobson location was helpful and knowledgeable. The sales people at the…read moreother Mesa location were abysmal.

Fixed my phone very quickly! Most other locations said they didn't have time but this one got me in…read moreand out in under 30 mins

Great customer service! my husband was buying me a new phone his plan and the text were super nice…read morehelpful and quick easy in and out thank you!

AT&T Store Curtis…read moreRoss Posting publicly across Google Stay clear of this store. GO TO A CORPORATE LOCATION! Octavio came across as a genuine guy "looking" out for me after an abhorred experience with phone support. He effectively committed commission fraud selling me a S26 Ultra when I was abundantly clear S26 was the desired. Out of pure exhaustion after an 8-hour ordeal I did not catch it until arriving home. The manager was dismissive and condescending making excuses for Octavio even after showing him my original order that for my S26 (over the phone). How do you in good conscious charge someone a restocking fee for a phone they did not want nor open.

Great customer service, Jennifer in particular went in with my phone hacked and came out with a new…read morephone.

Total ripoff. After returning from decades overseas I was told that my Samsung phone would not work…read moreon the Cricket network and suckered into buying a brand new Samsung A53. I later found out that my old phone worked just fine. I had no time to argue as I needed a USA phone #. The reception on the new phone was terrible and I kept losing signal during conference calls at my new job. When I switched to another provider I was told by Cricket that they wouldn't unlock my $500+ dollar phone. I now own a 500 dollar paperweight since they won't give me a refund or unlock the phone. The kids at the store have no idea what they are doing (apart from ripping people off) and claim there is nothing they can do. Horrible experience I will badmouth Cricket any chance I can.

I was at Fiesta Mall anyway and wondered if there might be a Verizon location nearby so I could…read moretake care of my bill. Checked on Yelp and sure enough, this one was here. I asked the nearest security guard where it was and he guided me to practically around the corner on the upper level. I explained why I was there, gave the account number, and was paid in full plus a month in advance expeditiously. The young men were pleasant and efficient and did not immediately start applying pressure to upgrade or make any changes to my existing setup like the store near me in San Diego does. I greatly appreciated that. I would not hesitate to recommend them to others and to return to conduct my business.

What an experience...I liken it to the car buying task. Not needing or wanting the most up to date…read moretechnology the sales people are not that interested or helpful. When a sales person is afforded to you the attention is deep and helpful, however not enough if them in the sights making it uncomfortable to keep their attention to yourself. The secret room in the back is not transparent and odd. Two separate trips for more than an hour each time extremely inefficient-- and I did not get it all set up. Thankful for the knowledge of Israel. Very professional and competent.

Great place to go get your phone fixed and good prices get all my phones done here. Love toys…read morewireless

Exelente servicio Repararon mi teléfono en menos de una…read morehora Y muy rápido y también el horario accesible

My overall experience at Microfix exceeded all my expectations! I am extremely pleased with the…read moreexceptional customer care I received from Mike at Microfix in Tempe. From the very first phone call, Mike, the owner, immediately put me at ease by offering a clear solution to fix a critical charging issue with my cell phone. He quickly diagnosed the problem and provided a competitive quote for an efficient repair. Impressed by his professionalism and the quality of the service, I also requested additional repairs to address a cosmetic screen issue and a longstanding data port connectivity problem. Mike quoted me a price for parts and labor that was far lower than his competitors. Thanks to his expertise, my phone now looks and functions like new. Mike also replaced the battery in my Samsung tablet at a very reasonable price! I am completely satisfied with every aspect of my experience with Mike at Microfix. Without hesitation, I highly recommend anyone in need of fast, professional, and affordable repairs for cell phones, tablets, or laptops to contact Mike at Microfix in Tempe. It's with great pleasure that I give Microfix and the personalized care I received from Mike a well-deserved "Five Star" rating!

After my girlfriend's iPhone 15 Pro screen stopped working these guys replaced it with a new OLED…read morescreen and it works perfectly. It only took 20 minutes and the price was less than half of what Apple would charge.