They sales reps made transaction look easy but in end, they failed to say that we had to take trade…read morein phone home and download to new phone, then mail old phone using label they sent to ca. address! Could not change to az address. Oh and your car can be towed if you parked outside. Good intel before sale.

T mobile is the biggest scammers of all phone companies. Always adding features that were never…read moreauthorized or requested, and they won't reimburse you but they'll tell you, "it's your fault, you should be looking at the bill and making sure every month"

Customer service reps are unfriendly. Changed phone one day after purchase and was charged an extra…read more$75 re-stocking fee, terrible cell tower service, internet not available where I live, everytime I call c.s. it's a long wait, have to wait on hold forever!! Worst cell service ever.

I used to hate going into this store and hadn't for a couple years. Recently though, I had a very…read moredecent and genuine experience getting a new phone with Hailey and Andrew. They went above and beyond to make sure I got what I wanted at the best price. I will be going back!

Excellent customer service! I went in to buy a phone, and I was presented with various options. I…read morefound the perfect one and will definitely return for my future purchases! Check them out!

sierra at the Target Store assisted me in signing up for Consumer Cellular today. Verizon gave the…read morewrong code and we spent hours trying to fix their mistake. Sierra never gave up and finally we were able to get the correct code from Verizon and get my phone set up..During that time, while we were placed on one hold after another, she waited on other customers and never lost her cool. Several seniors came by for assistance. She handled their problems, treated them with kindness and respect.. I am 87 so also a senior. I have no respect for Consumer Cellular because they employ dedicated employees like Sierra. She deserves a raise! Thank you.

The staff is so amazing and helpful! The lady at the front desk is so great and supportive!read more

Great deals and friendly staff the reps are very helpful and cricket service is great!read more

I killed my phone. And with Sprint being Tmobile. The guys took their time trying to help me…read more But unfortunately this is not a corporate store so they were limited in how they could help. As someone who worked retail over 30 years I appreciated all the help they put into trying to help me.

Horrible pace. Ppl customer service & hours I went one a few times during Buisness hours and the…read moredoors are locked while ppl eat for hours This one is just as bad as the one on university Don't go to either!

i took my elderly brother into the The Apple Exchange to find a used computer and David was very…read morehelpful. We returned the next week, to upgrade and get an even better computer. Again, David helped us and this time he was even more dedicated to solving our issues. He was warm and helpful. I highly recommend David and THE APPLE EXCHANGE when you're looking for a quality used Apple product

Very responsive and polite. They were able to get the charging port cleaned out and on my way the…read moresame day! Great service, clean store and would go back if I ever needed this kind of service.

laptop toast? vahe's my hero, i proudly boast…read moredeclared ruined by all, mine faced doom he brought it back to life, like magic in the room reliable, reassuring, with skill beyond compare he fixes your tech and keeps your wallet fair

Did a great job!I Great service! Friendly! I called…read moreSaturday with phone model. They ordered a replacement screen over the phone. It came on Tuesday midday and I picked it up at 3:00 Looks like a new phone! I'll definitely recommend iDoctor AZ and I will definitely use them again!

My personal experience with a store was excellent. I was referred to them after visiting the AT&T…read morestore at Arizona Mills to return an iPhone 14 pro that I had purchased when I upgraded to my iPhone 15 Pro. The team at the Tempe marketplace store responded to my request quickly, assisted me Professionally, and left me with a good feeling for my next visit When that time comes. Thanks for stepping up and helping a long time. AT&T customer feel good about your location. Michael Murdock

I came into this business at 4pm on a Saturday. They close at 9pm. I need help from a manager,…read morefor an override on an upgrade. This issue was because customer service attempted ti upgrade me and i declined because i wanted to perform the upgrade in the store. Therefore representative informed me of the issue and said that the manager just left and not one there was empowered to perform the override. Then, I'm informed that they will not have a manager in the next day. Therefore, i must wait an additional day to get the upgrade. The young lady to me that I could call ATT phone support to get the approval and the. She could help me. Well.... After sitting on hold for 20 minutes, an automated message advised me that the call center is closed and i should visit a store or ATT.com. What the absolute heck is going on? 1. Why is there not a manager or assistant manager available during store hours? 2. Why would an associate not offer to own the issue and call customer support with they phone and allow me to speak when make contact with a support person. 3. Why have a store open with no one empowered to handle escalated issues. I expect this lack of support from an authorized retailer but not from an actually ATT corporate store. This is what is feels like to be treated as a valued 20+ year client. IT FREAKING SUCKS!!! This is not a great look ATT!! N. Roberson

These folks were great. I had a complicated issue with a new AMD build, (bent socket pins.) I had a…read morecouple of other guys look at it and none were able to repair the board. I did a YELP search and Desert Computer came up towards the top of the list. I'm glad I reached out. A short time of it in their shop, I now have a screamer of a PC up and running! I've built many pc's but this one with the damaged board was beyond me. Thanks for making this one rock! Tawn

Great customer service and honest. I highly recommend this company for any computer needs. Thank…read moreyou

Cole and his team were awesome!!!! We are very grateful for…read moretheir help in replacing our car battery!!!!! Mick

The battery in my key fob died and I came here to have it replaced. I wish I would've gotten the…read moreguys name because he was so nice and helpful! Definitely recommend this location