Had no issues ...... if I had questions an agent always knew the answer..... or found someone who…read moredid..... No negative phone issues at all .....

I had to FINALLY update my Samsung S9 phone today. I stress with change on almost everything…read more Nehemiah was SO MUCH HELP for us today from start to finish!! I'm slowly adjusting to my new phone and he made it alot easier. GREAT CUCUSTOMER SERVICE at this Verizon location!!

fast and efficient mobile repair. fixed my cracked screen on my iPhone. great communication.read more

Fast and was convenient that he was able to come directly to my door to fix my iPhone. Highly…read morerecommend.

Customer service reps are unfriendly. Changed phone one day after purchase and was charged an extra…read more$75 re-stocking fee, terrible cell tower service, internet not available where I live, everytime I call c.s. it's a long wait, have to wait on hold forever!! Worst cell service ever.

I used to hate going into this store and hadn't for a couple years. Recently though, I had a very…read moredecent and genuine experience getting a new phone with Hailey and Andrew. They went above and beyond to make sure I got what I wanted at the best price. I will be going back!

I wanted to do a review because of the low stars. I worked…read morewith DJ and Colten and their customer service was top notch. They both were professional and courteous. Answered all of our questions. Recommended a great phone to upgrade to. I just got back from having them remove my SIM card from the old phone so I can ship it out for credit towards our bill and thought to check out Yelp. I don't do too many reviews but thought they deserved to be recognized for their outstanding customer service. (The last few times at another carriers store before we switched I had to return multiple times for issues) All in all a good experience.

I came in to drop off my trade-in devices and Jes told me that I wasn't allowed to even though the…read moreapp tells me I can. She continued to argue with me throughout my entire visit. then she proceeds to tell me that I can trade in the devices but I'm only going to receive one trade-in credit. I grabbed my devices and left and immediately called tmobile who told me that everything Jes said was incorrect and they recommended I go to a different store to complete my trade in even though Jes said every store would give me the same information. would never come here again.

Nice location! Switched from Metro to Total due to my plan being really high with Metro and let me…read moretell you I'm paying less for better coverage as well. The sales associate was also super helpful and knowledgeable. Highly recommended this place their customer service and phone coverage is top tier! Servicio de cliente y cobertura muy genial se lo recomiendo!

From the owner: Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total…read moreWireless in Mesa, AZ. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we're totally with you.

Absolute scam of a store! Went in the other day to discus upgrading my phone when I was told that…read morethe upgrade would cost me $160 not ready to make that purchase I left and call Verizon corporate where I got my upgraded phone and an Apple Watch for $42. I was told while In store I had to pay $40 setup fee that couldn't be waived if you want to get scammed come here if you want to be treated well go to the signal bite location.

Hi! I just want to say thank you to Chrys! Hands down best customer service ever, but especially…read morefor Verizon. He has spent so much time with us setting up our new devices, getting us the best deals, and answering my silly questions. He is friendly, funny, and the most knowledgeable person we've worked with and I want to say THANK YOU CHRYS!!!!!! You make spending our money more fun ;)

AT&T. Best cellular on the planet..Chris helped us to.day…read more Always the best service, when we go in that store. Greeted with a smile.always welcomes us. They work very hard to help customers..my wait time wasn't bad.either..the store was jam packed, and Chris was happy to help Fixed my situation, Gotta Love Samsung. Specially if yar a Gamer like me. Chris hooked me right up.was having an insurance issue with my cell..no worries att has the beat I insurance..haven't found a better one. My s21 gwtti g and upgrade to s22 ultra, and yes 512 gig..is more powerful than my laptop..crazzy huh.. My cell is incredibly fast. Zero wait time .in a fast paced world is what we all need. Go see Chris..or really anyone over on power AT&T. THEY WILL FIX ya right up..and give ya the very best service..lots to choose from, clean..or watch the game if it's on.while ya wait. Thank you Chris..You Rock! Jay

Customer service. Three people waiting, employee "taking inventory" would only come out to say "I'm…read moretaking inventory!" No one else to assist three customers.

Jacob was amazing! Hooked us up with two new IPhone 16 pro max and tricked them both out with all…read morethe add ons. Jacob was informative and helpful in making these decisions!

No help with our phone order whatsoever! Wouldn't call AT&T to find out anything about our order…read moreor the order status. Just directed me to the app. What a waste of time. Our new phone was supposed to be ready for same-day pickup.

I thought AT&T was a company I could trust, but it's not like that, AT&T is scamming me!!!! And…read morethey haven't solved any of my problem. The store staff doesn't help you at all, they only cause more problems in your account, they have no experience and they give the wrong information. This is the worst store, when I was in t-mobile I didn't have these types of problems, in short I stay in t-mobile!!!!! I've been waiting for solutions since November, This is not fair!!!!

I went into this AT&T store today and Alexa this is a young man who is so smart and he helped me…read more. backstory.. my iPhone broke. I am a 20 year AT&T customer AT&T sent me a new phone took back the old one and all of a sudden I couldn't make a call out a text or anything so I drove into the AT&T store on Stapley and baseline and this young man within 15 minutes, had my phone up and running he was brilliant. He needs a raise a promotion. The kid is smart. Thank you so much for helping me out. You are utterly brilliant and God bless you.

Thank you for restoring my faith in your company as well as keeping me as a customer, Alex. I broke…read morea new phone and had to freeze an account in order to get a deal on a new phone and keep the number that I use for business. Customer service India made bad things worse and Alex stayed on the phone for over an hour and was able to straighten everything out. I appreciate you saving me time, energy, and money!

If I could give 0 stars I would. The manager of this store set up my husband's phone number under…read morean already existing account. My husband gave him his ID and had him enter his pin multiple times... how was he able to upgrade a phone under a different persons name. Now it is a mess to refund the phone; everything this man did was wrong. I'm definitely not a Karen, listen everyone has to work and things are tough but do your job right. The entire time my husband said he was flirting with a women and did not try his phone before he even left. Once again another mistake... meanwhile Edward the district manager is laughing. I will be filing a complaint with the BBB