Thank you for helping me for repairing my cellphone I really appreciate fast, reliable and…read moreaffordable Amazing staff very professional and humble

Needed my charging port replaced and paid for it, came back a 2nd time cuz it wouldn't work with…read moreany charger and he told me it was my cable but it works perfectly fine for other devices. Called multiple times and came in person today and their closed early.

This place truly saved me when I was in a bind. Friendly, knowledgable, and they were able to get…read moreme in and out in about twenty min. Highly recommend!

VIP level of service! I, like others, made the mistake of dropping my iPhone without a case…read moreprotector. The back glass shattered into several pieces, so it had to be replaced. Apple quoted over $350 and required me to go to a local store, schedule an appointment, and wait for the repair. I could not interface with anyone at Apple, but had to click through multiple links. Meanwhile, I called New Era, and they messaged me back immediately, saying they would look into my request. They offered me a time that worked for MY schedule (within their working hours) and quoted $100 less than Apple. In addition, they offer pickup and drop-off! The owner messaged me himself and came to pick up my phone so I could keep my work-from-home meeting. Within an hour, I was at the store picking up my phone. Case repaired and no hidden fees, just the agreed-upon price! I would definitely use New Era again, but hopefully not too soon....

If you're traveling overseas, this is a good place to check out. Lots of electronics with different…read morevoltages...like hair dryers, curling irons, etc. The prices here are amazing...but they do have a no return policy that makes me kind of suspicious....

The store is amazing as you can get almost every imaginable electronic equipment out there. The…read morecustomer service is great. I recently got a few DVDs edited from the store and also gave a VHS for converting to DVD. I would highly receommend them. Shakeel, one of the store owners is great to work with.

Came here today-the gentleman was very helpful. I only came here because of the good reviews I…read moreread-he deserves them!! I'll be back here if ever in need of assistance again!!!! Check this place out!!

I asked their price to wipe my cell phone and laptop - a factory reset. I have seen the steps…read moreonline, and it is not complicated. But I am not a tech person so I wanted to make sure it was done correctly. I called the shop and they quoted, get this: $65 for phone and $175 for laptop (then he said oh, it's $125 for laptop). DO NOT USE THESE TYPES OF GREEDY SMALL BUSINESSES. That is outrageous.

Raj was attentive and helped me set up my new phone. He was incredibly understanding and walked me…read morethrough the entire process. Excellent customer service, couldn't have asked for anyone better to help me out.

Raj and Carlos are so KIND!!! Willing to go above and beyond. Thanks guys 10/10 .............read more

Bobby helped me in a real stressful and long lasting transfer from other carrier to verizon…read more I can't believe that he was so passionate to give his best 3 days in a row each day 3-4 hours. Hands down one of the best services that I have ever experienced in any service industry.

Bobby is sooo helpful here! Multitasking and keeping his cool! Thanks for assisting us in using our…read moredeductible insurance after we washed our phone! Good to call ahead and advise them if you have an extreme issue, like washing a phone. Use the red chair to wait your turn and just know Bobby will be listening if you talk about what you're here for. And bonus check in 25% off here on yelp for a new phone case.

I seldom give review and only give it when it's necessary. This is the first time I'd be giving 1…read morestar and does not even deserve a star. Let me give you a WARNING. Do not go to this place. Go to a legit T-Mobile Store. @T-Mobile this store is giving your company a bad name. 1. Employee does not wear proper ID or name tags and per employee they are not required to give their names. 2. Not informed on how do their job. 3. Rude, liars and disrespectful. I went in to pay my bill using gift card and a lady immediately said you cannot do that, I told her I've done it before and yes you can do that. She did swipe the card and said I have to pay the remaining. I informed her that I just want to pay $100. She went to the back and talk to someone. When she came back she asked for the card again and swiped it twice and she said my card does not go thru, I explained to her it's not going thru because she swiped it already. This employee is very dismissive and stated she cannot help me and my gift card is not valid. I asked for someone who is above her or who can assist me better than her. She said "I'm the only one that you can talk to". The lady at the back heard my voice and came out. Still gave the e same attitude, unhelpful and dismissive. I asked for their names and they refuse to give their names. I called the company that runs this business and the guy that picked up the call said someone will "hopefully" returns my call. I've been a TMobile customer for decades and this franchise / employees gives TMobile BAD name. #T-Mobile @T-Mobile I think you better check this franchise. You're welcome in advance.

If I could give this store a negative review that would be well suited. The employees are lacking…read moreknowledge of how to troubleshoot. And they completely acknowledge that they cannot help you. Why pay someone for doing nothing.

Excellent friendly service. Staff at this store are wonderful! I highly recommend this team…read more Brian

Very bad customer service and unprofessional attitude, the lady just want the customer do…read moreeverything on own and call the company to get help, not interest to sale any service or product to customers, and just inform to go Apple Store to get the phone or order online so she working here do nothing on her jobs. I can't even get a positive feedback to resolve my issues with what I am paying the plan.

Quick turnaround and fair prices. Staff was very friendly and knowledgeable…read more Repaired a cracked screen for a Huawei Honor 7x. Would recommend again and reach out to them first before going anywhere else.

Do not get your phone repaired here! I had a cracked iPhone 16 repaired along with my friends…read moreiPhone 16 pro. BOTH screens cracked within 3 days of repair from normal use. The screens they put on both of them were very thick and didn't look right. They said they have a 30 day warranty but when I brought them back they said I dropped it and wouldn't cover it. I know for a fact I did not drop mine, my friend said she didn't either. My iPhone screen also had the color LCD stripe down the middle and stopped working completely. I wanted to give a local place business but it ended up wasting money and was bad customer service. Save yourself the headache and time

While the 2 staff members working were nice enough, they weren't able to help me upgrade my phone…read more They provided very few options, didn't have much knowledge or information on the differences between the phone models, and I left pretty quickly and empty handed. I had a hunch it was the location, so I went down the street to a different AT&T store where they were able to provide a number of options, help me upgrade my phone, and make some changes to our bill to give us additional benefits. I would not recommend this store, go to a different location.

Holy crap 5 stars is not enough. I came in after my phone was crushed and unsalvageable. A young…read morelady named Hafsah crunched the numbers and got us the best deal possible for a new Samsung, as well as saved us a little money on our family plan. Her management of assisting three customers at the same time makes her the GOAT. She is a rockstar and a lifesaver