I have lived locally for years and have always come to Frank's for a while this was my favorite place... I am not a person to complain but here goes my rant... my bf and myself came in for dinner and waited about 15 minutes for even to acknowledge that we were there. We moved our table because the table we sat down at was filthy we said something about the table just in case someone else sat there, nothing was done. I ordered a cheese calzone and my boyfriend ordered a chicken sandwich with a side of fries. We wait over a half hour for our food, nothing was said to us no one apologized, I can see the frustration of the waitress in the background she felt bad that I did no. My boyfriend's food came out before mine, thinking mine would be close behind nope it was another 20 minutes. At this point I am starving. My calzone was cold, the cheese was not melted and the inside dough was raw. At this point I ate the whole plate of fries, tried to eat the calzone and just couldnt... took it home because I hate wasting any food to see if maybe I can salvage it. Did not say anything why because no one seemed to care while we were there and what wait another forty minutes for food. It was not worth my time. I'm very disappointed with the food and the lack of service last night. We will not be returning here, I'm glad there other pizza places in town! read more

This was my first take out order from here in a long time. I always enjoyed their eggplant rollatini but this time is was bready and sweet. Odd tasting.. the salad it came with had cucumbers on it that were dry as if they had been sitting around for days in the fridge cut up. The garlic bread was soggy. On a good note, my son ordered a small pie and he ate the whole thing saying it was very good. Overall I was disappointed. Franks was always my first choice because it always seemed consistent in quality but not this time. read more

This is 5 star pizza...all the way! Fantastic crust, each slice has the right combination of spices with quality cheese. I've had pizza all over NYC, New England and Chicago and Frank's is in the top ten. Very surprised to say this after reading the other reviews too, but it was excellent. read more

Place is delicious and consistent. We live in Riverdale bad we order from there at least once a week. Delivery is always on time and always very friendly ! Great establishment ! read more

This was my favorite pizza place back in the day when I used to do karate. The pizza is amazing and always fresh! I usually get the sicilian slice but i been trying to try different pizzas. They all taste amazing. The ingredients always seem to taste fresh and are always warm. read more

Put a pre order in for the Superbowl last night, the food arrived within minutes of the estimated delivery, everything was perfect (tons of random sides / sauces etc). Was having issues with many places in the area fulfilling the order and I had never ordered from Frank's but I gave them a shot and I'm so glad that I did. Amazing food, incredible customer service. Will be ordering from Frank's for all future big games and MMA events they kicked ass. Thank you guys! read more

Worst pizza in Pompton Lakes. Took 2 hours for a pizza to be delivered. People were rude and the pizza was crushed and cold.

My new favorite pizza place! Tried it for the first time and was pleasantly surprised.. we just ordered a large pie and an antipasto salad, and it was delicious!! The pizza crust was crispy and definitely one of the better pies in the area. The salad was almost too pretty to eat...almost!! The fresh basil and mozzarella was a nice touch. Can't wait to try them again! read more

Ordered a cheese pizza and salad. Arrive about 30 min late and wasnt hot, but best pizza I've had in the area. Probably a lot of delivery orders so I'll give them the benefit of the doubt. Cooked well, not chewy or rubbery. Great tang and herbs in the sauce. Interesting cheese combo. Salad was good as well. Mixed greens with tomatoes, peppers, cucumber, carrot and some strong ass onion. I'll prob say Frank's will be my go to here on out. read more

The food is ok. It is average for a large eat in / take out pizzeria. Service is normally good as is the quality of the dishes. Pizza is good . This an average place with good prices. Does get busy of looking for table service. I say give it a try. read more

I just had the worst meal imaginable from Pompton Lakes, a baby spinach salad with really old large spinach. Chicken Alfedo which always before had broccoli and peas came with no broccoli or peas and barely any sauce and a cut up piece of dried up grilled chicken. This restaurant used to be good but is really going downhill, what used to be consistently good is now pretty much consistently lousy. Go to the Franks in Oakland, there the food is always delicious. read more

Pizza is great! I enjoy this pizza and come often ! Yummy could go for a slice right now lol. Place is clean inside and that's one thing I do look for in a restaurant! 4 stars Franks pizza good job! read more

Ordered the polpettini and escarole soup... Bland and everything was under cooked... And they decided to give me a little extra protein with the massive bug I found in the soup... Made me puke for at least an hour... DONT ORDER FROM HERE UNLESS YOU LIKE BUGS IN YOUR FOOD!!!!! read more

Frank's Pizza of Pompton Lakes - DONT ORDER FROM HERE - Pizza Near Me - Pompton Lakes, New Jersey

See all

Frank's is great when you are dining in....not take out. The food always is a little soggy and the cheese on the pizza is on the box and not the crust. Once I ordered a side of grilled chicken to go and I could tell it was made hours ago by hardness of it. I never have this problem dining in though! I love their salad pizza, although they could make their salad pizza a little more presentable at the counter. read more

Ordered a large extra cheese pizza and mozzarella sticks to go. Both were delicious but I knocked off a star for the sloppy pizza in the box before I even left the counter. Luckily I have a pizza cutter at home to remedy the situation. Counter help nice and attentive, order ready when promised. read more

Crusts were to die for. Crispy, just the right thickness and the bacon and pepperoni slice was outstanding. Tomatoes and herbs was excellent too. Really good pizza, by NJ or NYC standards. read more

Frank's pizza is a welcoming place with amazing pizza. I personally love their hot subs. Their customer service is great, especially Joshua Zappile. Who served me today, he was particularly pleasant. read more

Worst service of my life! The chick on the phone had me repeat everything 3 times right Stromboli with ham and pepperoni, calzone with ham and cheese,and rice ball. The only thing that turned out right was the rice ball because all they do is put it in the oven after it sitting out all day. Then it took over an hour to get my food. Instead of getting the Stromboli and calzone I got a calzone with pepperoni and ham. Then I called the driver and he said hill call his boss. Never heard from anyone again because guess what they closed so that makes them not give a crap about customers. I used to love franks but damn this sucked read more

Ordered tonight after not ordering from Franks for years because last time our dinner was so burnt it was black. Well tonights experience confirmed our reasons for not ordering. After waiting well over an hour our dinner was delivered by a very smug young man telling me he was busy, busy, busy. The wings were dry on a wilted bed of lettuce. It's pretty bad if you can't make decent wings. It was obvious the pizza had been in the car for a while. Wasn't hot and slid to one side of the box. We actually had Franks cater Christmas Eve for us many years ago and now they can't even make wings. Very sad. read more

This place was great years ago. They fell all the way off. People still act like it's good, so business survived off their reputation. But I've noticed people are reluctant to believe their great spot is no longer great. And they still price as if it's good food. Before, it was well worth it. Now...what is wrong with people supporting a business that doesn't keep up their standards? People promote the business' lack of concern to provide good food anymore. Sort of like a good attorney that, once big-headed, chooses to live off his old name and do nothing good for his clients; but business is good because his has-been name read more

When this place opened five or so years ago, it was terrific. An Italian restaurant with pasta dressed with walnuts and orange zest as well as American Italian classics. The pizza was pretty good with a bit of a zing to the sauce, and not over cheesed like so many places. But it has gone downhill simply by not paying attention anymore to the details. I had a pasta with Bolognese sauce served literally over pasta drowning in it's cooking water. Is it that difficult to drain the pasta? The Formica tables and fluorescent lighting is wearing badly. While there are items on the menu that are very good, there are simply too many that are just okay. Frank's Pizza is some sort of a franchise there;s around 20 of them in NJ/NY/PA, there is another one in Oakland a few extra miles away that is heads and shoulders over this one where the owner will stop by your table and the decor is not as tacky.. read more

Frank's Pizza of Pompton Lakes - A calzone at Frank's - Pizza Near Me - Pompton Lakes, New Jersey

I usually don't try new places cause you never know what you're gonna get, but I decided to give Frank's a shot. Sadly, I was very disappointed. First off they were late with the delivery. Second I had ordered the cheesestake wrap... It wasn't in a wrap, and it had no onions, peppers, or mushrooms which it said on the menu it had and the fried Oreos I also ordered were very soggy. When I called to tell them..they hung up on me after they told me they would be "right back" and when I called back to complain about yet another thing they did not seem to care at all that the order was messed up or that I was clearly upset. I usually don't make a big deal when a place messes up because I know I'm not their only customer, but they did not seem to care at all. This situation probably could have been handled better at McDonald's. read more

I've come here several times with family and my mom, aunt, and I came here for lunch today. I cannot say anything but the fact that my experience here has always been wonderful. I hear the pizza is not very good, but I suspect that it's just standard and actually pretty ok. It can't be too bad, because the extensive Italian menu is INCREDIBLE. They offer many Italian dishes and their lunch specials were the perfect portions, tasted great, and were very well priced. The mussels in red sauce were out of this world, as I would expect from a respected Italian restaurant. The pasta and sauce was fresh and al dente. Our waitress was attentive and friendly and kept the wonderful hot bread coming. This little place tops most mainstream Italian chain restaurants like Olive Garden and Bertucci's. We had a great time and will definitely be coming back for more when we can. read more

Exactly the type of pizza I was craving for lunch during my travels heading to PA. The largest selection of pizza by the slice I have every seen! I had a white pizza and the Caprese pizza. So good and they heated it right up for me to enjoy there. Reasonably priced and so happy I stumbled across this place instead of stettling for Wendy's. read more

Been coming here for years. They're great for a slice or sitting down and grabbing dinner. Great specialty pies like the Grandpa and the chicken roll is great. read more

Ordered a chicken parm, ceasar salad, and a slice. Pizza was ok , chicken parm was good, would come back for that, but my ceasar salad was a small portion, drenched in dressing and had maybe 4 croutons.:( read more

I have ordered pickup here a few times. The pizza is always ready when I get there and it tasted very good. Would definitely recommend them.

The first place I tried when I moved to the area because thats what my family got for dinner. At first I high hopes because they seem to be really busy, but the pizza is average at best. To be honest I'd rather order Dominos instead of having Franks pizza. To me the sauce and the dough just does not do it for me. read more

Food is good, nothing spectacular but definitely good. However, the delivery service is BAD. It takes over an hour for your food to arrive and almost every time it comes there is something missing from the order. It's annoying. I stopped ordering as often because the delivery time is just way to long. read more

Frank's has the BEST selection of pizza in the area. The Buffalo Chicken is delicious and so is the salad pizza! You can't go wrong with Frank's. read more

Ok...used to be much better but their prices seem to keep going up and the quality down...the Oakland & Lincoln Park "Franks" are much better. read more

Food is good, the menu is huge and creative, and the service is friendly and quick, but the prices are just too high for us to go here often even though we live down the street. $30 for a fresh mozzarella pie and two cannolis? Sorry, but that's extortion, even for North Jersey. read more

If you are in somewhat of a rush ... skip this place and go somewhere else. I was told my calzone would take 10 - 15 TOPS ... but more like 10... over half an hour later it came out. I took two bites and packed it to go .... I didn't anticipate waiting near 35 minutes just to get my food ... the food tasted decent when I had it later ... but not worth the wait or aggravation . Let's just say the whole experience caused me to be late to where I was going , not to mention hungry. read more

Food was delicious and our server was great! However the experience was completely ruined when I received my credit card slip back for signing and $3 was added to the bill. The manager brought me the slip to sign and when I questioned it he said the server forgot to add an iced tea. Fair enough, we did use a coupon and had a large party and were there for about 2 hours. He then proceeded to stand there and "hurry us" while we packed up 7 children ages 5 and under. I told him we would be a few minutes and he said he had a party of 9 waiting. We were cleaning up, putting jackets on. There was no reason for his hovering and rudeness. If he doesn't want families to visit his establishment, no problem, I won't be back. read more

Awesome Margarita Pizza I am pretty obsessed with this type. I love when the chz is just sporadic instead of smothering the pizza and the basil smell yum. My friend got the sandwhich pizza the pizzone or whatever its called its like a rolled up pizza sandwhich and they said it was pretty awesome too that the dough was perfect texture. read more

Funny how 25 minutes turns into an hour+ and you keep getting told "just a few more minutes" every 15 minutes accompanied with an eye roll from staff... read more

So many selections of pizza varieties available right on the counter. My favorite is the buffalo chicken slices. A couple times they didn't have it ready but I asked for the accoutrements to be added on top of a plain slice. It's cheesier and heavier but just as good! Another favorite of mine here is a very very special wrap that they prepare. I don't even know if it's on the menu but it has breaded eggplant slices, slices of red onion, roasted red pepper, fresh mozzarella, arugula, and balsamic (with additional balsamic on the side). It is AMAZING!!!!! The sicilian slices are yummy too :)) read more

It was delicious. The marinara sauce was so delicious, I can hardly write about it. It's embarrassing to be that good and be so modest. People who wrote less than 5 stars are the young and restless. I'm traveling from Hackettstown to tell you my review. The chicken roll was so out of this world, and with the marinara? Oh, I nearly fainted, overcome with joy. read more

My go-to place for inexpensive but good Italian food. I just wish I could get the lamb stew with white beans and escarole. It's on the menu but they've been out the last three times I asked for it. read more

Great pizza. Just don't order delivery. They'll call you 10 minutes after your pizza should have been delivered because they went to the wrong town. Best stuff your face because by the time it arrives it'll be ready to go cold. read more