We are enjoying the Honda Odyssey from Fowler! Really comfortable for road trips. Lane assist, backup camera, the ability to play podcasts while we drive - love it. Three nice long road trips do far. Thursday we went to a class at Honda where they explained their maintenance system and how to know when your car needs servicing. I really appreciate their help with questions. read more

Love my 2017 Honda Accord and the no pressure salesman Josh. 1st time buyer from Fowler and it was a good experience. My husband and I always dread purchasing cars but Fowler made it painless. Even after the sale the salesman took his time to show us all the bells and whistles that the Accord has if you know how to use them!! Plan on keeping my car for awhile but will go back to Fowler when it is time for a change. read more

I went in today and had a good experience getting the passenger side airbag recall done on my wife's Honda Fit. I arrived a little after 9am for a 9:15am appointment and they got me in and out in an hour. Given that Bob Howard Honda took just under 5 hours last week to *not* get the same work done, Fowler Honda is my new favorite service dealer. So why only 3 stars? Well, similar to the experience of another reviewer: https://www.yelp.com/biz/fowler-honda-norman?hrid=UWD0TjYgn249F5iff2YpYA&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct) I was given a list of other recommended services totaling nearly $1000.00. Now, I realize dealership prices are obscene, which is why I already do most of the items on the list myself and have an independent mechanic for the stuff I can't do, but the battery suggestion really caught my eye. My battery is less than a year old and likewise is in very good condition. They had "test results" that indicated my battery failed and they wanted a total of $172.90 for a battery replacement and "Battery Service". If you are one of the many people out there that don't know enough about cars and service to take care of yourself on these matters, I really suggest you develop a relationship with a local independent shop to keep from being fleeced. It would be well worth it to pay for a "pre-purchase inspection" of your car (~$100.00) to see what all may be wrong with your car before spending a grand at the dealership letting them do what they think needs to be done. read more

I just recently bought a new Honda Accord from Fowler and just went in for my 1st oil change today. My buying experience with Fowler was pretty good even though it took me going to 2 other dealerships and about 24 hours later they finally gave me a rock bottom price. The overall experience of buy here was good. Didn't enjoy the back room you need to buy this insurance for your car after I had decided to buy the car. From what I hear this is standard during all new car deals. Really annoying though. When I took my car in for it's first oil change today everything was great was in and out a little quicker than I expected. I won't hesitate to go back. read more

I bought a new Insight fro this dealership and this was are 4 car from then. I was ask how much I wanted to pay and that's what I paid there service is also the best I would and have bought from the before and again!! read more

DID NOT HAVE A LEGALLY BINDING CONTRACT, only a "conditional". Was told I would receive my vehicle back since the finance fell through, only to be strong armed and cornered by a black hearted incompetent sales manager with no empathy, JC and told getting my vehicle back was not an option. Then later bullied into paying $1200 for the SAME vehicle I was told I "couldn't" get back, from the GM Dan, all because he didn't want to undo the paperwork and certification for the vehicle he knew was supposed to be returned. BUYER BEWARE! Go to another dealership, and stay away from these crooks. They prey on women, people of color, and the elderly! Save yourself the heartache and financial worry and GO ELSEWHERE! read more

What started out as a great experience with zero pressure and a great salesman turned into a bad ending once I was ready to make a purchase. The salesman was very nice and almost to the point of being too non-pressure if there is such a thing. He never called me back to see if I had made a decision. It was I who reached out to him once I decided to purchase a vehicle I had driven. Once I contacted him and told him which car I wanted to purchase he said let me talk to my manager and get back to you. At that point, I never spoke to the salesperson again but only an arrogant sales manager via text I had never heard of before. He of course throws a ridiculous MSRP price as if I were a 15 year old kid that knew nothing about buying a car nor had no idea how to research the true purchase price. He then made his final price which was fair but not a great price based on my research plus demanded I would have to finance through you. He said he had never not came within $100 of making a deal. Well he was right he came within $500 from making a deal. If the over confident manager would have met me in the middle of the $500 we would have made a deal that day. Instead, I never received a call back thus resulting in me purchasing vehicle from another dealer. I guess I owe you a thank you because I ended up saving money on the deal plus not being forced to finance through you in order to make the deal. On top of this, I am planning on purchasing a second vehicle so you lost two sales out of this misfortune. read more

This was the first time I have shopped and purchased a car all on my own! Everyone from Adam, the salesman, to everyone in finance, everything went amazing and was super easy! I attended the car clinic tonight and I was super surprised at how many people showed up! The clinic was informative and made me feel even more comfortable with my decision to purchase my Honda Accord Sport from Fowler Honda! We will be back in the future! Thank you! Christine Worsham read more

I had the best buying experience here. David was awesome in showing me how to use all the electronic features in the car even though it was close to closing. I didn't feel rushed or pressured in anyway. I am really glad I chose this dealership. read more

We were traveling from Texas to Oklahoma for a visit and had our old Honda FIT die on us. We had the car towed to Fowler Honda to discover it really was in bad shape and we needed to purchase another vehicle to return to Texas. The Fowler Honda sales team helped up pick another car. They were informative, helpful, knowledgeable and patient during this process. After test driving several cars we chose a 2019 Honda CR-V. The purchase process did not take all day! It was a pleasure, they were up front and honest. They told us every aspect of every function on the car and we drove back to Texas. We now live in Oklahoma and look forward to using Fowler Honda for all our car maintenance and repairs. Can't beat their excellent customer service and competitive prices. We have experienced Honda Dealers from Idaho and Texas, trust me Fowler Honda in Oklahoma is hands down the best! read more

This was the worst car buying experience I have ever had. The salesman was great, but the finance manager was a complete tool. Joey was his name. Next when following up with our regularly scheduled oil changes at Fowler they took four to change the oil. That evening I noticed a puddle of oil on the garage floor. Called them immediately they said yeah just drive it in. We demanded a tow truck, so with argument they came and got it. We never heard anything for the next 3 days of the status of the car. Tim the service manager is a joke and will lie to your face and then hide from you to avoid confrontation. They would never admit it but they DID NOT TIGHTEN THE DRAIN PLUG! And did nothing to remedy the mistake. They told us for 9 hours the car was on it's way to our house. Also I asked well how much oil came out once you got and Tim the manager said I don't know we didn't measure. I talked to his 'boss" JC whom is completely incapable of his position. Does not care about the customers. Only trying to watch his "boys" backs. Save your time and go to Battison if you want a Honda or services. read more

Fowler Honda - My car the day after an Oil Change at Fowler! - Auto Repair Near Me - Norman, Oklahoma

Fowler Honda is the quintessential car dealership-not in a good way. I purchased a car from Fowler Honda after my car was rear-ended and totaled. I knew I wanted something dependable over the next few years. The purchasing experience was pretty standard, they seemed nice and invested. Their body shop is a bit of a mess. I went to their body shop 2 times. Both times they spent hours longer than anticipated. The prices they charge you are also outrageous, which is expected. However, for the lack of good time management it was not a plus. I also priced out some tires from them and from Hibdon tires. The tires from Fowler were twice as much as the comparable ones from Hibdon. After these couple of experiences, I didn't feel good about going back, so I stopped. When it came time to sell the exact same car a year and a half later, they quoted me an extremely low price, said that the car was in average condition (it wasn't) and that there was something wrong with the power steering (there wasn't. It was a wheel bearing). I asked them how they knew the power steering was going out and he said because of the sound. He was wrong. I priced my car at two other places (car max and another Honda dealership) and Fowler was the lowest and the only one that said it was in average condition. I ended up selling the car privately. They just turned out to be a typical car dealership. Nothing about being a family or whatever seemed to be true. There was nothing extraordinary about their service. They are slow and they have no issue lying to you. They wouldn't even offer a fair deal to a former client who bought a car from them only a year before. read more

I purchased a car here a year ago..... went back last week to purchase a 2nd car but the used car department was trying to stick me with a 700.00 "nitrogen" package for tires!!!! also the manager gave me his word to make a second set of keys but when I challenged them about the nitrogen package all bets were off!! I will never go back!!! Went to Eskridge Honda and purchased a car with the option of getting my tires filled with nitrogen free of charge!! oh and got an got TWO extra keys made at no extra charge!!! Very disappointed in fowler Honda especially after I gave them my business last year!!! read more

Had an awesome experience at Fowler Honda in Norman ended up buying a car that same day.my saleswoman Erin was incredible she had even followed up with me multiple times read more

I bought a new Honda Accord Hybrid Touring July 21st. The salesman Byron was fantastic. I had the money wired to the finance dept. I never received confirmation they received the money. We're talking about $34,000 possibly floating around in hyperspace. No one from finance would return my calls, finance director Linda Hughes turned it over to another person, Debby, who turned it over to accounting and still no one would ever call me back. Finally today August 2nd, my brother called the financial director of the state of Oklahoma for Honda and it took him 2 minutes to tell me yes the money had been received and all was good. read more

We recently bought another new car from Fowler. Of course we got a great car because they're a Honda dealership, but we've always been treated first class by the sales staff and taken care of by the service department. My favorite thing about the sales department is the loaner cars. If your car will be in service for more than a couple of hours, you can arrange to get a loaner from them which is always a new Honda. Great cars, great service, friendly and kind people. I highly recommend them. read more

They confirmed with me several times that the car was still there before we drove up two hours to go buy it. When we showed up it was gone. So they showed us a bunch of cars that they didn't even know the price of themselves. They didn't apologize for misleading us. I was very disappointed. Especially how they misled us and wasted a day for us. We never would have spent or Saturday this way had they been honest about whether they had a car we could actually buy. read more

Byron helped us pick out the car my family needed and the entire staff has been wonderful. We love our car and can see us in it a very very long time, not to mention that the care they provide for maintenance is amazing! We will be purchasing all of our cars here! read more

Everything was great. I got a really good deal on a new Honda Ridgeline. They gave me a very fair price on my trade in vehicle. The sales team is fantastic. All of my questions were answered & the truck was well demonstrated before & during the test drive. read more

Best car buying experience ever!! I was very nervous, as I haven't bought a car in 10 years. The team at Fowler was so incredibly friendly and not pushy at all. They let me take the car home overnight to test drive. They were very patient with me and answered my many questions. They gave me a GREAT deal and I'm the proud new owner of a 2013 Honda Civic. read more

Awesome dealership. Would recommend to anyone in the market for a new car and obviously a Honda

Sunroof issues galore ... finally got it back and its filthy. Fowler picks it up from me .. returns it next day ... inside "smells" great and has been vacuumed. windows not touched, outside maybe had a hose taken to it. Pathetic. read more

We've been happy Toyota owners for many years and planned to purchase another, but had horrible experiences at two north and northwest OKC location. We started looking for Accords, and found Fowler Honda, Norman. I visited, then we visited, and purchased an Accord. It was a good experience. What they said that they would do, they did. The sales staff are great, business office are great, and the overall experience is excellent. We will recommend Fowler Toyota to our friends. read more

Never buy a car from them. The girl from the internet told me a price then my husband went to the dealership they refuse to honor the internet price. read more

Right after I moved to Norman, I took a LONG trip to Ohio, NY, Canada and back. My oil was not ready to be changed before I left and was over due when I returned. The first thing on my list of things to do when I returned home was to get my oil changed. The second thing was to get my car washed as there were lots of bugs smashed on the front end. I took my car to Fowler Honda for the oil change because it was close. They not only changed my oil but they washed my car. This was a very unexpected pleasure because my Florida dealer (though very nice) had never washed my car when I took it in for service. I was so happy with having a clean car, that I decided to look at the new cars because my lease was almost up. I decided to purchase a new SI which of course I also love. I especially love that I can see better behind me when I back up. My sales person was knowledgeable and I negotiated a very good deal. The whole process was not painful and the contract was clearly explained. The finance manager was helpful too. I am now the owner of a bright and shiny new red SI and someone else has already purchased my faithful blue one. read more

Dishonest. Do not go here. Long story short: I got my oil changed here and was told afterwards that my car's alignment was off, when it was not, to pressure me into getting it "fixed" on the spot. I didn't have them do it and got it checked independently somewhere else, and as I suspected there was nothing wrong. As trustworthiness is one of the most important qualities I look for in someone repairing my car and potentially telling me if there is something wrong with it, Fowler Honda gets the worst possible review. read more

Back in 2012, I bought a Honda Odyssey and up until a couple of months ago, I was so proud of the deal I received and the service up until that point. I took a tire in, that needed a patch because of a screw that was 1/3 in from the edge. The service rep told us they didn't feel comfortable, about our safety, in patching it, then priced a new tire for us and would call us when it came in. Meanwhile, being in my 40's, I have had quite a few tires patched in my younger days, couldn't believe that the tire couldn't be patched so I checked with another dealer and they agreed there was nothing wrong with patching the tire. I also found out from the Fowler Parts department that the tire the guy tried to sell me was $50 less than what I was quoted. Now, with all the recalls going on, we don't want to take our vehicle back to the original seller, and now that I am starting to look a few of years ahead at vehicles for my daughter, I don't feel comfortable buying another Honda and her having to take it there. After 2 months, I still get upset everytime I think about it. read more

I had a horrible buying experience at Fowler. They were extremely nice to me when I was purchasing the car. When I returned with problems with it was when I truly experienced something else. One of the managers was screaming at his employee so loudly that I heard all his cursing from across the room. I was horrified and a little scared. This was a horrific experience to say the least. read more

Very friendly and professional service department. Was able to take care of a dead battery on warranty replacement while I was traveling through the area on vacation. Had me in and out in less than 30 minutes. read more

This place is the best! I'm terrible at waiting, but at Fowler I was happy because their waiting room is so nice, clean and comfortable. There's two TV"s and also wifi. Plus, a little cafe. All they did was an oil change, but they went beyond this and found my stereo code and this, without even my asking. I'd gotten a new battery while on the road about a year ago and couldn't find my code, but these guys found it for me. Plus, they gave me a list of things I need done soon, along with the cost. Plus, they stayed at the price they quoted me. I did have to wait 1 1/2 hours but it was a Saturday. Plus, they washed the car. Who could ask for anything more. read more

I purchased a used 2015 Mazda 3 mainly because it was listed online way below the average selling price. I came in and test drove the car and during the test drive I was told by the salesman he swap out the dead battery in the key fob. Day after purchase the car wouldn't unlock the battery was never replaced and I had to go buy one. When I was filling out information about my trade in a 2006 Mazda 3 I was given the trade in value of 250.00 dollars. I made the comment dam and I thought Gamestop screwed you over on trade ins. My 2006 Mazda 3 trade in value was 5400.00 I even had the car detailed to make sure I could get the best deal possible on it. I asked why such a low trade in and was told it's because we will place it in an auction and we might not get are money back. I eventually sold the car myself and got way more then what I was offer with no issues. During the process of getting the car I told them what my budget was that it had to stay at 275.00 a month and it could not go over that. After 2 hours of repeating myself every time the sales person walked in with a new figure I repeated if it's not 275 a month don't bother sitting back down. The first offer they gave me was for 495 a month I was like that is way over my budget I can't afford that. Eventually we settled at 279.00 a month after going back and forth. One thing that annoys me to today is being lied about the enviro shield coverage I was made to purchase claiming that by using this company they clean the steins out of my headliner and any other steins I couldn't get out they replace the piece that was affected. Well I called up there and explain that I needed to bring my car in to get the headliner cleaned I was told ok bring your car in at 10 and will call you around 4 to pick your car up. First I told them I needed it back by 3:30 because they didn't offer me or provide me a loner vehicle. I had to work that day and had no other way to get to work which I had to be at work at 4pm that day. I called them at 3pm asked if they where almost done and was told yes it will be ready in 15 mins I had to get a ride from my parents to the dealer to pick my car up. First thing I looked at was the stain which to my surprise was still there and went inside and asked why the stain wasn't removed and was told all we did today was detail your car not remove stains. I was told I needed to complete a claim through and enviro for the cleaning of it. On top of that for having my car for 6 hours this was the worst detail job ever I could pay a teenager 20 dollars and they would have at least vacuumed better then they did. After filling the claim with enviro I waited and waited months passed it was now 6 months later I had completely forgotten I had filed a claim. I go to check my email like I normally do and notice one from enviro I looked through and it stated we have received your claim and will reach out to you in 24 hours. Well 24 hours was code for 1 month later where I get a second email stating we have denied your claim because this was pre existing stain prior to coverage. I was mad because I was told this 600 dollar coverage would clean the stain. I called enviro back and got someone in Norman that was part of there service she told me to bring my car in the next day and they quote me on cleaning. Brought it to there shop and was greeted by a lady in the thickest fur coat I have ever seen she had one of her guys go out and clean it which tore up my head liner. I then asked if they replace it and was told no and that there not even sure if enviro covers head liners. I asked if I could get a call back with more info it has been 7 months and no call backs. I gave up asking the dealership because any time I mention my car they act like I'm bringing in an alien spaceship that there technicians can't work on. I can't wait till my car is payed off and I'm sure as hell not coming back to Fowler Honda for another used car no matter how good the deal was. Also the price online was 12,500 the price they put me down at prior to tacking on additional add ons was 14,500 which I was told the price I looked at online listed on there website was incorrect. After all the add ons where completed some of which the salesman stated that I could not get a loan unless I purchased them ended up at a grand total of 20,700. Only valid addon was gap insurance the rest like the enviro, road hazard, dent and paint repair, and there windshield replacement was obviously just to get more money out of me. read more

Michael F. was our salesman and he did a great job. I didn't feel hassled or heckled when looking at different used cars. We looked one day and left and nobody from Fowler blew up our phones asking if we were going to come back soon. We returned a few days later, test drove the car, and ending up purchasing it. Michael made my first car buying experience really easy. I believe Chris helped us in the Finance department and he was great. We apologized for making him work late, but he was very personable and went slowly so I could understand all of the math and how everything worked. read more

I've had my Accord for 15 years and Fowler Honda has been servicing it ever since. Not that it needed much work over the years, but I just had a few things that needed some repair/replacement and I want to give a big shoutout to Parker Watson and Conor (mechanic) in the service department. These guys walked me through everything in detail and were honest when something on the 'recommended list' didn't need to be repaired right now. I've had nothing but absolute satisfaction and positive experiences with their service department. And if you need a car, Adam Stout is the one to contact in their sales department. He's been there for YEARS and has such a following with repeat customers and word of mouth, you really need an appointment to see him. Plus he's one of Honda's top salesman. It doesn't hurt that Honda makes a great automobile, but really, what does 20+ years at the same dealer say about him and this business? read more

I had a very disappointing visit at Fowler Honda yesterday. My mother and I are repeat customers. Between the two of us, we've purchased 5 vehicles there in the last 12 years. They ran my credit, and said they wouldn't be able to get me financed without at least $5,000 down and it probably still wouldn't be enough for a vehicle like I was wanting. Now granted, I know my credit score has dropped a lot, but they didn't even attempt to submit me to any banks. I went to another dealership down the street and got a great deal on a new SUV with a 9% interest rate. It took them a while to get me approved, but they got on the phone with a few banks and got it done. I really appreciated that they were willing to put in the effort for me, especially since the team at Fowler wasn't willing to put in any effort at all. I actually ended up financing through Ally for the second time. I mentioned at Fowler that I had a good payment history with them and they should try there, but they couldn't even be bothered to do that. Unfortunately, I think Fowler has lost my family's future business. read more

This is not a review on Honda vehicles. This is a review of Fowler dealerships. I have heard a handful of co-works and friends speak negatively of all things Fowler. I have only dealt with Fowler Honda and the GM and Service Manager Tim. This is what has been my experience with the service department on my 2017 CR-V. I took my CR-V in LITERALLY 5 times for ONE issue. The Nav and bluethooth issues I began having out of nowhere. It reached the point where I called the Fowler office and Honda Corp. I have recently had no choice but to make another trip to Fowler Honda for a different issues on the same vehicle. I had to leave work and take it into Honda as the alarm started going off and on for no reason, disturbing the entire office. They "fixed" the issue and I returned to work after about 2 hours. I leave work and head home for the day and my alarm for no reason started going off AGAIN. I mentioned all issues I was having that day to Joey in service, emphasizing the alarm. I was understandably upset yesterday evening when I again had to take an emergency visit to Fowler Honda service. I spoke with Tim the Service Manager this a.m. He responded as he had in my prior 5 visits for a different issue/ "We can't find anything wrong with it. It's been here overnight and the alarm is not going off. I have it outside my office window " He went on to say the alarm could be going off for several reasons,"key point he said it could be going off for several reasons aka he didn't know what reason" I told him after he ran down a list of what COULD be causing the problem to go down that lists and what might be causing it, instead of just waiting for the alarm to go off. He then turned around and said "We have done those things" . Well my response to him was "If you had run those tests and nothing showed up why did you just tell me it could be x y and z?" If the tests were done, he would know that it wasn't because of x. y , and z?? Moral of the story. If you are wise do not purchase or deal with any Fowler dealership. I have never had such difficulty with a dealership. I now understand WHY so many have mentioned Fowler in a negative manner or warned me about dealing with Fowler. They are making a name for themselves here in Norman. I pick my CR-V up tomorrow as Service Manager Tim, wants to be certain it is "fixed". I have no problem with that. I told him I want a complete copy of what was checked on my CR-V and what tests they performed. I will then head to Eskridge Honda, who has a great Sales Manger Kim, whom I have been in contact with after my prior dealings with Fowler, also it is where I purchased this CR-V as I was well aware that I didn't want to have to deal with Fowler in anyway unless I had to. I expect that Eskridge will look at the print out and test my CR-V and will PROBABLY come back to me with an accurate explanation. Fowler will do as little as they can, and when you don't accept that, they will say it is out of their hands and imply it is an issue ONLY you are having not a service issue :). Consumer beware. Know what to expect from Fowler Honda. read more

Every time I hear one of their commercials I gets mad all over again. They are a totally dishonest company who will push you into a car WITHOUT you actually having gotten approved for financing. They sent my sister and I home with a car and let us drive it for 18 days and then said, oh, you have to bring it back. Financing fell through. They ran our credit all over the place, which hurts your credit, and then told us sorry, but no. A totally dishonest way to run a business. I know we are NOT the first person they've done this to. If you have great credit, they're a fine place. But if you have spotty or bad, don't waste your time. They can't be trusted. I gave them 2 stars instead of one because they have really nice people there AND the best food in their kitchen. read more

They have the worst customer service ever! The sales representatives are trained to recite a bunch of lies. Furthermore, you are not properly informed of all the procedures that they are conducting with your personal data. Nowadays I am highly unsatisfied with the services that they provided. read more

I bought a brand new Honda Accord from Fowler Honda in Norman and it has been in the shop 4 times in less than a month for numerous items including electrical problems... I went today to try to get in a different vehicle and they did nothing to try to make the situation right... You try to buy local and this is what happens! Bottom line, beware of this dealership and beware of Honda! read more

We went in to buy a new Honda, the salesman forwarded us to his manager for final negotiations. The manager proposed their final offer however we did not accept their final offer and suddenly the manager crumpled all the paperwork, shouted at us that you're not a buyer and left the room. Worst experience that I had with dealers! Never gonna go back to Fowler Honda. Extremely impolite manager. read more

Do NOT take your car to Fowler Honda for service if you value your time and money. I don't like to write negative reviews, but I gave these guys EVERY opportunity to mitigate the situation and they DO NOT CARE. I took my CRV in for service to have the oil change and the 27 point inspection done. Well they said the car looked great and that there was just a small drip in the oil pan that they should fix. I said great, let's do that and paid them $500 to fix my car. When I got the car back it was UNDRIVABLE. Apparently they had damaged the struts while the car was on the lift so it was like trying to drive an amusement park ride. It felt like the car was going to come off the wheels! Well, after telling me that this sometimes happened on some of the older models when they were put on the lift (you know this and don't try to prevent this from happening?), they said they would take a look and have the manager call me on Monday. No call monday, no call tuesday. My fiance called on Tuesday afternoon for a status update and they said they were still trying to figure out how it happened. No call wednesday, no call thursday! It had been a week at this point and when my fiance called back they said that they found a small leak in the rear strut that caused the problem and it was pre-existing before we brought the car in (so even though the car drove perfectly when I brought it and now could not be driven safely) I could pay them $715 to fix it with non-Honda parts or $850 to fix it with Honda parts. As you can imagine I was not happy and should have had my car towed to Hibdon at this point. But since I still had not spoken to the manager, I decided to tell him about my experience just in case the service representative happened to be an outlier. The manager told me that he understood that I had not been treated the way they like to treat customers and that they would throw in new struts on the front for free if I would pay the $850. (Since Hibdon would have done all 4 for a non-discounted price of $900, you can see what a generous offer this was). But I like to give people the benefit of the doubt so for some reason I agreed. Another week goes by and the manager calls to tell me that they are having trouble getting the parts but that it should be early next week. ANOTHER week goes by and so I call and he says parts are here, when do you want to do the work? I request that it be done that day (it had been 3 weeks at that point). When I pick up my car and pay the $900 (because the $850 quote didn't include tax), I specifically ask before I sign my credit card slip, "So it's been driven this time and it works?" "Oh yeah," the original service guy Rob says, "It runs great now." So I take my car and when I get to main street I hear a noise under the front drivers side wheel. Once again, I take the car back and have one of the techs ride with me - he can hear it, he says, let them take a look. So I sit and wait for an hour before Rob tells me that it is another wear and tear issue that happened before they got the car and it will be an additional $160 to fix this problem. I said, "So you are telling me that in the initial inspection when you found nothing wrong with the car except the oil pan drip, you missed at least two other problems with this car that existed before the inspection that cost over $1000 to fix and now you want me to pay a second time to get my car back to the condition that it was in when I brought it to you?" And he looked me in the face and said yes. I said, "No, I will not be giving you another cent or anymore of my business and your manager has 24 hours to call me before I will be sharing my story." Of course, I did not receive a call from the manager, so I am writing this review in hopes that others are not taken advantage of. There are two explanations for my experience: either they are completely incompetent or they are intentionally scam artists. Either way, they should not be able to treat people this way, but they got their $1400 out of me and obviously didn't care enough to call me and even apologize. I will not be trusting Fowler again - a service trip to Dallas is less expensive time and money wise even with the extra gas. read more