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    CarMax

    4.4 (7 reviews)
    Open 9:00 am - 8:00 pm
    Updated over 3 months ago

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    Kalidy Kia

    Kalidy Kia

    1.7
    (151 reviews)

    Oh man, what a (figurative and literal) ride... It's been approximately 3 months (and 7,000ish…read moremiles) since my last review. So, in terms of timeliness, there's a lot left to be desired. But as far as Kalidy KIA (KK) honoring what they had agreed to (when I first signed the contract), it has happened. It was like having my teeth pulled without local anesthesia, but credit where credit is due I guess. Hence, the review update. After exhausting every means of communication, I had ultimately given up on getting KK to fix the dents on my vehicle. But before giving up, I made sure to let everyone know that KK had done me wrong. Then at the end of August, I got inundated with phone calls from KK while I was out of town. Finally, I ended up speaking with a dude named Greg who got me the contact information for the dent repair dudes (that were different than the initial dent dudes; not sure what happened there). Mind you, this was several months after I had been ghosted and gaslighted (gaslit?) by KK's General Manager (GM). Later, one of the dent dudes told me that KK's GM was, and I quote, "... a good guy..." And maybe he is. But my experience was one where the GM (and others at KK) treated me as utterly contemptible. In fact, outside of Greg (and the service dude named Will), not a single person from KK treated me with respect or kindness. But this positive review is more for the last few weeks of above average service recovery, as opposed to the several months of atrocious service that came before that. A part of me wonders if the dent repair follow-through only happened because I submitted a complaint to the Oklahoma Attorney General's Consumer Protection Unit, but I'll give KK the benefit of the doubt that they decided to do the right thing, because they're supposedly "good guys." Summary: a [*] beginning + [*][*][*][*][*] ending = a [*][*][*] experience that I hope to never have again. 1. Did the dent repair guys (not you, X-Dent, you still suck) end up doing an amazing job? Yes. 2. Did KK ultimately fulfill what was agreed upon? Also yes. 3. Did KK handle all of this in a way that would make me want to become a repeat customer? Uhh... Probably not as long as anyone named "Richard" works there. Because what are the chances that two of the sketchiest people I've dealt with at KK, somehow both happened to be "D*cks"?

    typical "used car sales". essentially hidden fees... buried in absurdly long vehicle descriptions…read more no transparency. multiple people reach out ignoring questions and pushing you to suit their preferences. definitely not a customer focused or trust worthy feeling dealing with them.

    Post Oak Toyota

    Post Oak Toyota

    2.0
    (124 reviews)

    I bought a 2024 Corolla Hybrid from a different dealer because at the time they were the only one…read moreto have the car I wanted. Now, I took it to Post Oak for an oil change and they scratched the door handle and didn't tell me. I noticed it before leaving and let them know and they tried to make it good-they gave me a bottle of touchup paint. On another visit, they rotated my tries and changed the oil at 3,800 miles. They charged to install the oil filter and oil $7.00! Then to top it off, they charged .99 for the multipoint inspection which at one time was complementary. Then .99 to torque the lug nuts on the wheels. then another MAI fee (whatever that is) of .99 on the previously mentioned oil change. I am about through with Post Oak, they must be desperate for money since they bought the dealership from Hudiburg which did provide better service. I can do my own tire rotations, it doesn't take an Einstein to rotate tires and I have my own torque wrench. Why are they nickel and dimming the customers? Answer: Money-they want more. Next time I need tires, I will not buy from Toyota, there are plenty of tire dealers with fantastic deals that offer free tire rotation with purchase of tires-for the life of the tires.

    Classic bait-and-switch dealership. ​They advertised a used…read more2024 Toyota Corolla LE online for $18,687 including doc fees. But when they handed me the worksheet, the price magically jumped to $20,487 (an extra $1,800 tacked onto the base price and doc fee). ​Then, they tried to sneak in a $1,495 "Post Oak Advantage" fee for features the vehicle didn't even have. When confronted, the salesperson literally brushed it off and changed the subject. ​That is $3,295 in bogus, hidden fees--bringing a used car to a grand total of $21,982! For comparison, I just bought a brand-new 2026 Corolla LE at another dealer for $23,638 out-the-door with a much lower monthly payment. ​When emailed, management offered empty apologies but refused to fix the numbers. I have officially reported their deceptive pricing and paperwork to the Attorney General and the BBB. Save yourself the headache and go literally anywhere else.

    Carvana Oklahoma City

    Carvana Oklahoma City

    2.8
    (134 reviews)

    Everything was good until I saw that my cobbler or cosigner my wife is not on the title paperwork…read morewith me and they wouldn't let me add her name to the title. Every other car I have purchased has been in both names. We do that because she is able to do a tribal tag and title which is must cheaper in the state I am in but now I am hit with thousands more than I needed to pay for it to the state of oklahoma. So if you are native have our name first or only purchase it in our name just a heads up. Carvana wouldn't change it or add the name.

    Buying car through carvana was the easiest car buying experience I have ever had and I am 76 years…read moreold. I went online and chose the type of cars. I wanted to look for and narrow it down to a Nissan rogue SV from the years 2022 to 2026. There there were so many wonderful choices with many different types of prices, shipping cost, and colors . What I liked the most in the beginning was that Carvana would send me messages and emails whenever the prices changed especially those that were reduced. I took my time and looked over many options and chose a 2025 rogue SV and I am totally happy with it. It looks absolutely brand new and when you're looking, Carvana has pictures of every aspect of every car. You will be able to see every dent and every stain so that you are not surprised by anything. My car was totaled and so I did not have a trade-in, but they offered very good prices if you wanted to have them buy your current car. I went through financing with Carvana and was approved within 15 minutes. It gave me the monthly cost and total pricing is no surprises. Everything was very easy and transparent. I had them deliver my car to my home and it was really a very nice accommodation. The Carvana truck pulled up unloaded my car. I signed the final paperwork I was handed by keys. You have seven days to decide if you want to make a change such as I totally different car. There is nothing that I found that would make it any easier to buy a car then want Carvana offers. If you want a good price and a good car I highly recommend you using Carvana.

    CarMax - usedcardealers - Updated August 2026

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