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    CarMax

    4.4 (7 reviews)
    Closed 11:00 am - 8:00 pm
    Updated over 3 months ago

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    Ferguson Buick GMC

    Ferguson Buick GMC

    (74 reviews)

    We've been to several dealerships over the years, and even recently, and most of the experiences…read morehave honestly been terrible--from the moment you walk in to the moment you leave with a vehicle. Our experience today at Ferguson Buick GMC in Norman was completely different. This was one of the best dealership experiences we've ever had. Everything was smooth, easy, and relaxed. At no point did we feel pressured to do this or buy that. We went in to look at a specific vehicle and they actually let us look at it, take it for a drive, and decide for ourselves without trying to push us into something we didn't want. The whole process was great. We were in and out, the pricing was very fair, and the finance process was just as smooth. If you're in the Norman or South OKC area and looking for a vehicle, I highly recommend going to see Brandon at Ferguson Buick GMC. He's a blue-collar oilfield guy at heart and understands how most blue-collar folks want the car-buying experience to be--straightforward and honest. I've been trying to buy a Ram diesel lately and have been to several dealerships, and the experience at most of them has been terrible. If Ferguson ever gets the truck I'm looking for in my price range, I'd go back and buy it from them today without hesitation.

    5 stars again to Ferguson GMC and my salesman Brandon Philbin. They found me a 2026 Sierra AT4X in…read morewhite with the AEV off road package and got it delivered. Beautiful truck, great customer service on my trade and the best part is that I was in and out in about an hour and a half. Picked up the truck next morning. Second truck I've bought from these guys. won't go anywhere else.

    Kalidy Kia - Texts messages of me trying to get them to fix the problem

    Kalidy Kia

    (149 reviews)

    We want to take a moment to share how truly impressed we were with our recent car purchase…read moreexperience at Kia. Working with Andre Starks (New Car Sales Manager) was an absolute pleasure. He went above and beyond to ensure that everything was handled smoothly, making what can often be a stressful process feel easy. Andre was attentive, knowledgeable, and patient, taking the time to answer all of our questions. Andre is a true gem--someone who genuinely cares about his customers and takes pride in delivering exceptional service. He is without question a tremendous asset to the company, and his dedication reflects positively on Kia as a whole. Because of the outstanding service we received from Andre, we would not hesitate to purchase another vehicle here in the future. Thank you again to Andre and the team for making this such a positive experience.

    Customer service after the fact is deplorable!! Dropped my car off today for the free oil change…read more Received an email that it would be 143 dollars that I needed to authorize. Nope!! I called their service department 7 times to try and get Tyler to return my call. No dice. Then the department closed at 4 and no one called to let me know if the cat was even ready. The keys were not left at reception as they had said would be the case after four. Multiple phone calls ensued again to no avail. No one had a clue where my keys were. Finally, at 5:10 my keys were located. I will never, ever take my car here for service again. I had heard the horror stories but having experienced first hand I am externally disappointed in their communication and service. Stay away for your peace of mind.

    CarMax - usedcardealers - Updated May 2026

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