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    Fountain Lake

    Fountain Lake

    (18 reviews)

    I have a been living at Foutain Lake for 2 years. This the worst apartment complex to rent with…read more Allow me to go over our problems we have had. In our first year, our car was broken into. It's not the apartments fault, but they refused to offer help in the police report. They have video cameras outside the complex, but they don't work, it's more of a scare tactic. we asked for a 10-day extension on rent so that we could recover belongings and repair the car windows, but they refused and said they would evict us if the payment wasn't made in time. They didn't even apologize or care about the break in and how it affected us. From that point, I did not want to renew. But with our finances, we didn't have the opportunity to apply elsewhere, or gather money for deposits, etc. This was the beginning of felling trapped with nowhere to go and forced to stay with poor service. Now in our second year at the apartment, we had had additional problems. In February we started to notice black mold growing around our living room outlet. We put in work orders, but the only thing done was painting over the black mold and outlet. That does not take care of the problem!! They refuse to complete work orders professionally. A couple weeks later, my wife and I got pregnant and submitted the same work order. We asked for it to be done professionally, but the same thing was done. Only painted over but this time, a new outlet was installed. It hid the fact that they just paint over messes. We eventually paid our own money for this to be completed. I couldn't live in it anymore with a pregnant wife and was taken back about the lack of service we were receiving. Couple months go by. This summer, we returned home from vacation to our DRYER completely filled with water. They tried to blame me but after getting several estimates and PROFESSIONAL maintenance companies to look over the issue, on my dime once again, they replaced our dryer. Brand new and shinny, but still, so frustrating it gets to that point. They offer no help and give poor service. We asked what a buy out on rent would look like. They don't have that option. You are locked in for the full term. We had 6 months remaining, and if we wanted to leave, we would have to pay all 6 months. No 60-day notice or buy out options. On the lease agreement, they advise to approach them with problems or if you ever need anything. They make it seem like they want to help, but they don't. The final straw. I was supposed to be paid on Halloween but my boss did not complete payroll until November 3rd. I asked for the late fee to be removed since I did not receive my check in time. They said no. Do not rent with any caseusa apartment or duplex. They are the worst.

    Shout out to Justin (the head of Fountain Lake's maitenance staff). I couldnt feel more grateful to…read morehave such professional and timely work done by him as always. The consistency of the maitenence staff is not Something to be taken for granted here. Thanks to all of them for their hard work they do for us.

    Villas at Stonebridge

    Villas at Stonebridge

    (15 reviews)

    I strongly encourage anyone considering Villas at Stonebridge to do thorough research before…read moresigning a lease. After living here and reading through other reviews, I've noticed a pattern of concerns that match my own experience. Several residents have mentioned inconsistent communication, misinformation from the office, and feeling dismissed when raising legitimate concerns. Unfortunately, I experienced the same thing. In my case, when I brought up specific issues, I was met with responses that felt dismissive and, at times, manipulative. I was told things that directly contradicted previous conversations, and when I questioned it, the situation was reframed in a way that made me feel like I had misunderstood -- even though I had documentation. It felt like gaslighting rather than problem-solving. Other recurring complaints I've seen (and experienced) include: Inconsistent information about policies and fees Poor communication from the leasing office Concerns not being taken seriously A lack of accountability when mistakes are made My advice to anyone considering this complex: document everything. Communicate through email whenever possible, save all correspondence, and get every agreement in writing. Read your lease carefully and don't rely solely on verbal explanations. While the property itself may look appealing, the management experience can significantly impact your quality of living. We deserve transparency, professionalism, and respect -- and that was not my experience here. Good luck.

    Place is lovely , Terrible neighbors, can't play music for 5 seconds without a noice complaint or…read morethe cops at one point , i don't even have subwoofers and this is getting out of hand, atleast come talk to me.

    Kalidy - realestatesvcs - Updated May 2026

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