I have a been living at Foutain Lake for 2 years. This the worst apartment complex to rent with…read more Allow me to go over our problems we have had. In our first year, our car was broken into. It's not the apartments fault, but they refused to offer help in the police report. They have video cameras outside the complex, but they don't work, it's more of a scare tactic. we asked for a 10-day extension on rent so that we could recover belongings and repair the car windows, but they refused and said they would evict us if the payment wasn't made in time. They didn't even apologize or care about the break in and how it affected us. From that point, I did not want to renew. But with our finances, we didn't have the opportunity to apply elsewhere, or gather money for deposits, etc. This was the beginning of felling trapped with nowhere to go and forced to stay with poor service. Now in our second year at the apartment, we had had additional problems. In February we started to notice black mold growing around our living room outlet. We put in work orders, but the only thing done was painting over the black mold and outlet. That does not take care of the problem!! They refuse to complete work orders professionally. A couple weeks later, my wife and I got pregnant and submitted the same work order. We asked for it to be done professionally, but the same thing was done. Only painted over but this time, a new outlet was installed. It hid the fact that they just paint over messes. We eventually paid our own money for this to be completed. I couldn't live in it anymore with a pregnant wife and was taken back about the lack of service we were receiving. Couple months go by. This summer, we returned home from vacation to our DRYER completely filled with water. They tried to blame me but after getting several estimates and PROFESSIONAL maintenance companies to look over the issue, on my dime once again, they replaced our dryer. Brand new and shinny, but still, so frustrating it gets to that point. They offer no help and give poor service. We asked what a buy out on rent would look like. They don't have that option. You are locked in for the full term. We had 6 months remaining, and if we wanted to leave, we would have to pay all 6 months. No 60-day notice or buy out options. On the lease agreement, they advise to approach them with problems or if you ever need anything. They make it seem like they want to help, but they don't. The final straw. I was supposed to be paid on Halloween but my boss did not complete payroll until November 3rd. I asked for the late fee to be removed since I did not receive my check in time. They said no. Do not rent with any caseusa apartment or duplex. They are the worst.

Shout out to Justin (the head of Fountain Lake's maitenance staff). I couldnt feel more grateful to…read morehave such professional and timely work done by him as always. The consistency of the maitenence staff is not Something to be taken for granted here. Thanks to all of them for their hard work they do for us.

We recently moved out of state, but lived at Legend V Apartments for about 3 years -- Our entire…read moretime in Edmond. Overall we had a good experience living here. The amenities are great (hot tub, pool, 24/7 gym, beautiful landscaping and courtyard, well-maintained dog park). As a dog owner, my interactions with other tenants were pretty regular (i.e. small talk at the dog park). Most people are friendly, but also generally stick to themselves. The front office staff completely changed in the 3 years we were there, as well as a change of ownership in the last year or so. The maintenance team (specifically Terry) is always quick to resolve any issues. Even after business hours, they have an emergency maintenance person on-call. We had to use this a couple of times, once for a flash flood. After a night of heavy rain, I woke up to soaked carpets. The maintenance team responded quickly (same day) and ended up having the carpets lifted and aired out with fans for 5 days. My only complaint with that is that the fans were noisy and chilly, and the carpets were not replaced. Ever since that incident, I felt our unit had a faint musty odor. Because we lived here for so long, we missed out on some nice renovations. It seems that right after we moved in, other units started getting their carpets replaced with vinyl wood flooring. I tried to talk with the front office about getting our floors replaced, especially after our carpets were kind of ruined with the flood. I even offered to moved all of our things out so they could renovate for as long as they needed, and the idea was shut down pretty quickly. The new front office manager just told me it cannot be done while a tenant is living in the unit. Rules are rules I guess. I even considered moving units just to get the newer flooring, but knew I would be moving out of state within a year or two, so it wouldn't have been worth it. Separately, for the price you pay, the units are definitely lacking storage space. In our 1 bedroom unit, there was 1 small coat closet by the front door as well as our walk-in closet intended for clothes. We ended up renting out a garage unit just to have a place to put our seasonal decor and extra toiletries. Just something to keep in mind, and I'm kind of a "minimalist". Overall, we enjoyed living at Legend V and would recommend it to a friend willing to pay a bit more for the nice amenities. The apartments are gated and located in a safe, yet convenient area. Plenty of shopping and restaurants within walking distance. I will miss my time living here!

Great propertt with fantastic management. love the amenities and awesome fitness center…read more Everything is so well kept and beautiful.

N/A The apartment…read moregrounds are well maintained. The staff are very responsive. Really, the only issue I would say I have are the security gates. They are either in a state of disrepair or just plain ignored. They are in a perpetual state of "open". I realize they are not very "safe" oriented. But, they do help control the speeding population which seems to have increased in the past couple of years. Also, There has been a car on flat tires and is just plain an eyesore that has been "stickered" multiple times but has yet to be removed either by the owner or towed by the company. Thank you, Robbie #916

I toured this community and loved it. Put down my deposit, hired movers, the whole 9 yards…read more I Requested to look at the unit the day before I moved in and noticed it was for a handicap person. It was literally for a person that was 3 foot tall with rails everywhere and lots of accommodations for a person in a wheelchair. This was not a place I could move into and was a false advertisement for the unit that I was promised. I had to find somewhere new to live in one day Due to the conditions this apartment was in. If you move here I highly recommend checking the unit long before you are due to move in. They were very helpful after the fact. But doesn't take the stress of it all away

The shower & bath water does not get hot. Every shower I take is ether warm or nearly warm. I…read morerequested maintenance to fix it and he said that he can't because it's on child safe feature. But both sinks hot water in the apartment reaches a little over 120 degrees, which are perfect. The maintenance guy told me that all the one bedroom apartments have a 40 gallon water heater and that I need to make sure no one runs the hot water when I'm in the shower even the washer and dish water. Also my thermostat does not shut off the furnace. Making our electric bill over $160 each month. It just blows nearly warm out the vents, preventing the thermostat reach the temperature I set at 73 degrees in the winter. It sucks I have to go to Crunch Gym to take a HOT SHOWER after a long day at work. The bright side of it all is that the Leasing Office is doing their best to help us feel comfortable living in our apartment.

I have had the best experience ever since I moved in like 4years ago. The office staff made me feel…read morevery welcome and to this day treats me like family. They are very professional, friendly, willing to help if you need them. All ways in a good mood when I see or talk to them. The office and property is always clean and cut. Maintenance is quick to fix whatever it is you are calling about. The community is quite and people look out for each other.

Maintenance is always prompt and gets the job done. Nothing to small or big...they handle it!read more

My maintenance requests was taken care quickly and efficiently. The maintenance crew here is…read moreexcellent!

I've always had such a great experience with maintenance requests, but we have a terrible ant…read moreproblem. They only come tuesdays. They came twice and the situation only got worse. Its an infestation at this point. We don't keep food out and have a clean house with a house cleaner. I wonder if there's a crack in the foundation or moisture behind the wall. Not sure.

Maintenance very reliable and solved my issue, they are very friendly, trusted and focused. Thanks…read moreguys!

Every complex has pros and cons. The Pros are Maintenance is always prompt and efficient…read more The office is always nice and courteous and willing to help the grounds are always nice and clean. I enjoy the convenience of online I love fact that we have access to computers and printers during office hours I love that my that are delivered to the office always safe and secure I love that it is an affordable place to live The location is a great location, near shopping and grocery stores, and fast food restaurants.. Cons are I wish that the dumpsters could be determined by the number of units that use it because I think it's kind of disgusting to have trash laid out by the on a regular basis. I think that they need to look at that a little bit more and add more dumpsters because it really is an eyesore There is not a strong presence of security. I get off kind of late some mornings, and I never see a presence of security, not even certain if we still have security., The workout room could use an update a refresh. It's a the equipment doesn't work properly. It would be nice if the could be updated to laminate wood floors throughout without the use of the carpet give it a more up-to-date look

Being here going on 9 years this coming February 2026; I have been very pleased with Council Place…read more I can't remember any issues with my neighboring tenants as well. I think it's safe to say, becoming a retiree soon, I plan to be here another 9 years Lord willing.

it's only been 2-3 weeks and i regret moving here!!! I barricade my door, and have a pistol on my…read morenightstand... I get dirty looks and last night I had a nasty note on my vehicle! And there is other stuff but I don't want repercussions. And no kids and I keep to myself.

Great location, peaceful neighborhood, and helpful management. Really enjoy living here.read more