We rented from out of state after a virtual tour of a clean unit. After driving 1,000+ miles to…read moremove in, the leasing office informed us that our bathroom countertop had major stains. Management attempted one repair, then said nothing could be done. The countertop looks like something from a Motel 6, not from a property that markets itself as "luxury". We were told this issue was not unique to our unit. Out-of-state renters should be cautious.

The complex was very well maintained and Lateshia is amazing she took her time with explaining…read moreeverything about the complex and it amenities. Ben M

I have a been living at Foutain Lake for 2 years. This the worst apartment complex to rent with…read more Allow me to go over our problems we have had. In our first year, our car was broken into. It's not the apartments fault, but they refused to offer help in the police report. They have video cameras outside the complex, but they don't work, it's more of a scare tactic. we asked for a 10-day extension on rent so that we could recover belongings and repair the car windows, but they refused and said they would evict us if the payment wasn't made in time. They didn't even apologize or care about the break in and how it affected us. From that point, I did not want to renew. But with our finances, we didn't have the opportunity to apply elsewhere, or gather money for deposits, etc. This was the beginning of felling trapped with nowhere to go and forced to stay with poor service. Now in our second year at the apartment, we had had additional problems. In February we started to notice black mold growing around our living room outlet. We put in work orders, but the only thing done was painting over the black mold and outlet. That does not take care of the problem!! They refuse to complete work orders professionally. A couple weeks later, my wife and I got pregnant and submitted the same work order. We asked for it to be done professionally, but the same thing was done. Only painted over but this time, a new outlet was installed. It hid the fact that they just paint over messes. We eventually paid our own money for this to be completed. I couldn't live in it anymore with a pregnant wife and was taken back about the lack of service we were receiving. Couple months go by. This summer, we returned home from vacation to our DRYER completely filled with water. They tried to blame me but after getting several estimates and PROFESSIONAL maintenance companies to look over the issue, on my dime once again, they replaced our dryer. Brand new and shinny, but still, so frustrating it gets to that point. They offer no help and give poor service. We asked what a buy out on rent would look like. They don't have that option. You are locked in for the full term. We had 6 months remaining, and if we wanted to leave, we would have to pay all 6 months. No 60-day notice or buy out options. On the lease agreement, they advise to approach them with problems or if you ever need anything. They make it seem like they want to help, but they don't. The final straw. I was supposed to be paid on Halloween but my boss did not complete payroll until November 3rd. I asked for the late fee to be removed since I did not receive my check in time. They said no. Do not rent with any caseusa apartment or duplex. They are the worst.

Shout out to Justin (the head of Fountain Lake's maitenance staff). I couldnt feel more grateful to…read morehave such professional and timely work done by him as always. The consistency of the maitenence staff is not Something to be taken for granted here. Thanks to all of them for their hard work they do for us.

On a whim, I turned in here. Found the office person, visited with her, got a tour. I want to live…read morehere. Got my name on the list.

My parents have lived at Highland 55 in Edmond for over 2 years. The residents are wonderful and…read morethe staff is very attentive and caring. They have great activities for active adults.

N/A The apartment…read moregrounds are well maintained. The staff are very responsive. Really, the only issue I would say I have are the security gates. They are either in a state of disrepair or just plain ignored. They are in a perpetual state of "open". I realize they are not very "safe" oriented. But, they do help control the speeding population which seems to have increased in the past couple of years. Also, There has been a car on flat tires and is just plain an eyesore that has been "stickered" multiple times but has yet to be removed either by the owner or towed by the company. Thank you, Robbie #916

I toured this community and loved it. Put down my deposit, hired movers, the whole 9 yards…read more I Requested to look at the unit the day before I moved in and noticed it was for a handicap person. It was literally for a person that was 3 foot tall with rails everywhere and lots of accommodations for a person in a wheelchair. This was not a place I could move into and was a false advertisement for the unit that I was promised. I had to find somewhere new to live in one day Due to the conditions this apartment was in. If you move here I highly recommend checking the unit long before you are due to move in. They were very helpful after the fact. But doesn't take the stress of it all away

it's only been 2-3 weeks and i regret moving here!!! I barricade my door, and have a pistol on my…read morenightstand... I get dirty looks and last night I had a nasty note on my vehicle! And there is other stuff but I don't want repercussions. And no kids and I keep to myself.

Great location, peaceful neighborhood, and helpful management. Really enjoy living here.read more

I have lived at ELEVATE APARTMENTS for 3 years, and have watched it evolve into Oklahoma City's #1…read morePREMIER HOTSPOT for apartment living. NEWLY RENOVATED -including infrastructure - with hardwood floors, top of the line appliances, and modern architecturally designed details, it provides a real Community feel. The complex includes an indoor pool, a well-equipped gym, and a wet and dry sauna. Located within WALKING DISTANCE, are shopping strips to include: grocery stores, retail shops, service stores, fast food and fine restaurants, drug stores, medical offices, great schools, hotels and a TARGET. With competitive prices, a variety of floor plans, a lovely management and maintenance staff, it is truly OKC's best apartment living! If you are new to OKC or just relocating locally, check them out, for a lovely living experience.

From the owner: Elevate Apartments & Townhomes is an affordable Oklahoma City apartment complex. Soon to be fully…read morerenovated, Elevate Apartments in Oklahoma City, will be completely updated with plank wood-style flooring, plush carpet, faux wood-style blinds crown molding, stainless steel appliances, built-in microwave, rain showerhead, satin nickel trim and lighting, walk-in closets, quartz countertops, custom cabinets and drawers, and spacious living rooms. These luxury-style apartments are some of the most affordable upgraded apartments in Oklahoma City. Please call or come by the office today!

This apartment is really clean and well kept with all new windows. A lot of green space between…read morebuildings make you feel like living in a park. It's community that everybody say hi to everyone. Most of the tenants are being here for over 3 years or longer because of treated well and reasonable rent price. The landlord recently rebuilt the laundry room and brought in all new Speed Queen equipment. Rooms are big and its close to down town Edmond too.

Every apt complex has its issues but the staff is what makes a place or breaks it. I absolutely…read moreLOVE the people at Stonebridge in Edmond. For upper management Chad needs a raise! Absolutely wonderful and friendly service every time. Maintenance requests are prompt, the grounds are well kept (someone is always around bright and early cleaning the place) it has been a good experience and I can envision remaining with this complex for a while!

I strongly encourage anyone considering Villas at Stonebridge to do thorough research before…read moresigning a lease. After living here and reading through other reviews, I've noticed a pattern of concerns that match my own experience. Several residents have mentioned inconsistent communication, misinformation from the office, and feeling dismissed when raising legitimate concerns. Unfortunately, I experienced the same thing. In my case, when I brought up specific issues, I was met with responses that felt dismissive and, at times, manipulative. I was told things that directly contradicted previous conversations, and when I questioned it, the situation was reframed in a way that made me feel like I had misunderstood -- even though I had documentation. It felt like gaslighting rather than problem-solving. Other recurring complaints I've seen (and experienced) include: Inconsistent information about policies and fees Poor communication from the leasing office Concerns not being taken seriously A lack of accountability when mistakes are made My advice to anyone considering this complex: document everything. Communicate through email whenever possible, save all correspondence, and get every agreement in writing. Read your lease carefully and don't rely solely on verbal explanations. While the property itself may look appealing, the management experience can significantly impact your quality of living. We deserve transparency, professionalism, and respect -- and that was not my experience here. Good luck.

No place like home. Best kept secret in Oklahoma. I'd like to think that garage lofts are what…read morestarted this whole downtown urban loft living in Oklahoma; when rent was super cheap. Key you may or may not know about this place is once you enter the garage you park next to your door! Yes just like in the movies. I know, I know!

Couple of years ago I stayed there with a friend for a few months and loved it. I wish they had…read moresomething similar here. I especially liked that the car is parked in a secure building, right in front of the entrance door.

The apartments are nice enough and the neighborhood is great. There's never any parking which is…read moreridiculous. There are 3 units in my building that are empty right now, one next to me and 2 under me but I can never get a spot in front of my building. I work from home so my car rarely ever move! There are also vehicles that clearly don't run and have been in the same spots for months on end. There's a black suburban that has been sitting and was clearly being used as storage! We pay for pest control monthly yet my apartment has only been sprayed twice in the year I've been here. I requested to have it sprayed during to an ant and gnat problem caused by an abandoned empty unit and here we are weeks later and NO ONE has shown up even though pest control has been to other units within that time frame. Not to mention they have no etiquette for when they remodel empty units. I should not be hearing drills and hammering at 8:30 on a Monday night. It's ridiculous. I once loved living here and now I despise it. Unfortunately I have to be here another year and rent is going up but no incentives or perks for resigning a lease. At least come re-glaze the bathtub and re-caulk it.

They're interested in getting your money but not in giving you anything in return. Customer service…read moreis not existent. Don't bother turning in maintenance requests. It either doesn't get done or gets done wrong, late and with an attitude. They have residential AC units trying to run apartment buildings and they freeze up. They had a glitch in their payment system and sent out nasty emails and voicemails to residents that had already paid. They will not take responsibility for anything. If you have a job, chasing down the maintenance crew will become your second job. Instead of making residents hapoy and worry free, they will tell you about their problems instead of fixing whatever is broken in your apartment this week. Also, they are not clean at all.