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    The Park on Westpointe

    3.3 (20 reviews)
    Open 8:30 am - 5:30 pm

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    The hottest temp the bath water reaches is 100 degrees.
    Derrek G.

    The shower & bath water does not get hot. Every shower I take is ether warm or nearly warm. I requested maintenance to fix it and he said that he can't because it's on child safe feature. But both sinks hot water in the apartment reaches a little over 120 degrees, which are perfect. The maintenance guy told me that all the one bedroom apartments have a 40 gallon water heater and that I need to make sure no one runs the hot water when I'm in the shower even the washer and dish water. Also my thermostat does not shut off the furnace. Making our electric bill over $160 each month. It just blows nearly warm out the vents, preventing the thermostat reach the temperature I set at 73 degrees in the winter. It sucks I have to go to Crunch Gym to take a HOT SHOWER after a long day at work. The bright side of it all is that the Leasing Office is doing their best to help us feel comfortable living in our apartment.

    Absolutely beautiful

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    6 months ago

    Absolutely love living here! Friendly, clean, any maintenance issues have been taken care of immediately. Highly recommend

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    Case And A.

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    2 months ago

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    Opinion T.

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    11 months ago

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    Case And A.

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    9 months ago

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    Case And A.

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    3 years ago

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    Case And A.

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    5 years ago

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    Case And A.

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    4 years ago

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    Case And A.

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    2 years ago

    staff is very rude. the apts are great but overpriced and staff here isn't worth it the hassle

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    Case And A.

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    8 years ago

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    5 years ago

    Save yourself and pay a little extra to find somewhere better. Dog poop and trash everywhere. Customer service below average

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    Case And A.

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    11 years ago

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    9 years ago

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    8 years ago

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    4 years ago

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    9 years ago

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    9 years ago

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    10 years ago

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    8 years ago

    I love living here. The staff is so sweet and helpful. The apartments are so nice and the maintenance are always on top of everything.

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    Ask the Community - The Park on Westpointe

    Review Highlights - The Park on Westpointe

    Michelle, the manager, is AWESOME and the leasing staff are always so helpful when I come in to check for packages!

    Mentioned in 3 reviews

    Read more highlights

    Canyon Ranch Apartments

    Canyon Ranch Apartments

    (13 reviews)

    Here I found a glimpse of what the world could look like-…read more when resident, property managers, maintenance crew, and neighbors come together!!Everyone looks different, sounds different, from different backgrounds, have different personalities, different belief systems, different external appearances, different political preferences, different jobs, yet we have come together perhaps not knowing everyone in the complex, but we've found commonality and respecting one another's space even among our different views! We are believe it or not a unique united community. EVERYONE HAS AN ISSUE or a bad day that we'd all like someone to forget about or look over! This place is run by humans for other humans, so yes living here 5+ years I've seen some things, heard some things- yet the good still outweighs the unpleasant moments! This property has been managed by two different companies. I've seen a total of three property managers since I've been here, I've seen maintenance crew come in and out. However, my request has always been taken care of, my voicemail has always been returned and my face has always been met with a warm smile. This place rings of loud loyalty! From the moment we moved in til this day that we're moving out - we will remember ###02 as a home not just because my family made it one but because the people around us create and external atmosphere that added to making it one! *To all the previous managers thank you! However...... Peggy and Nick I have appreciated the laughter, real talk, the events you've hosted (the unfortunate new workout equipment THAT I WONT GET TO WORK OUT ON) and unwavering support you have provided-you both understand my reasoning for needing to move and I appreciate your support/sadness to see us leave. It's rare and beautiful to see a management team care about its residence. - MERRY CHRISTMAS

    The property is nice and most people are friendly I think. But the floors creek and the apartments…read moreare not sound-proof at all. When I first moved in two and half years ago I remember, the first thing I heard was my upstairs neighbor peeing. Lol this is not his fault of course, but recently someone else moved into that apartment and I started having more serious noise issues at night. I've complained to management about the new noisy neighbor who among other things likes to listen to loud music/ movies in the middle of the night in his bedroom. They told me to call "security" the next time it happens so they can witness it. So when my neighbor started doing his thing at 3:30 am I called them, they took 20 minutes to come. The guy comes up the stairs and I tell him to come inside so he can hear the noise. He said he couldn't go into the apartment. Well, it doesn't matter what it sounds like at outside, it matters if there is noise in the apartment, where I sleep. To make matters worse the "security" went upstairs and knocked on the upstairs neighbor's door. I was in my room at the time and heard my neighbor turn off the sound, open his door. Well, guess what, no noise now! 5 minutes later the neighbor is playing music even louder and yelling. This was pretty upsetting to me, first that I lost 3-4 hours of sleep and second that the neighbor had the nerve to turn the music up and yell for the remainder of the early morning. It's not really management's fault but there needs to be something they can effectively do about people like this. I am lucky in one thing, is that my lease is about to end. If you break your lease in the middle of the term at Canyon Ranch it is pretty expensive. If you want to avoid being stuck with a loud jerk neighbor and a long lease DO NOT MOVE INTO APARTMENT 5723.

    The Greens At Lake Overholser Apartments

    The Greens At Lake Overholser Apartments

    (18 reviews)

    I've lived there three months now. One VERY weird thing is that they won't let you see your actual…read moreapartment before you move in. It appears that they don't want you to find anything wrong with it and ask you to fix it. We clearly let them know that we would not sign the lease unless we saw the place, so they let us see it. The patio was tragically filthy! I mean, it looked like it was decorated for Halloween with spider webs and mud dobber nests. They said they couldn't get it very clean, but if we put in a work order after we moved in, they would go over it with a pressure cleaner, but it would only make the webs stick to the wall. (I've used a pressure cleaner, it would clean it.) I did put in a work request but they never even attempted to clean it. I cleaned it myself. I was pretty bad. Note - the patio on their 'show apartment' was spotless. Also, we're having some construction done on the intersection coming out of the apartment complex, which is a mess. It was the only open exit, and the construction added ten minutes to the morning commute. My husband asked about opening the back exit to the property, which i always closed. They told him the fire marshall won't let them open it. I don't know for sure, but I cannot imagine a fire marshall wanting to keep an exit closed, so I personally don't believe they were being honest with him. And I don't like being lied to. Whatever. A few days later, the exit was opened. I guess the fire marshall had a change of heart? The front office does seem to be less than helpful. Example: They require the first month's rent be paid with a cashier's check. I had a cashier's check made in the exact amount they e-mailed me. After we picked up our keys and I went back to work, I got a call that the check was $25 short. I said I''d bring it in the next day but I was too busy to handle it now. She acknowledged that the wrong amout on the email was her error, but threatened me with a late charge if I didn't pay $25 before closing. Petty as hell. Oh, and the appliances here are seriously bottom-of-the-line. Old stoves with those coil burners - I didn't even think they made them anymore. Dishwasher and washer-dryer are archaic. I really haven't seen appliances that old in a long time!! And there's carpet!! I didn't think people bought carpet anymore. Why four stars then? I actually like it there. The bad parts were mostly concerning the move-in process. I have a lake view and can walk my kayak across the street. I never have to deal with the front office - I put work orders in online and the maintenance guys are pretty nice. They've also done every work order the same day (with the exception of the patio fiasco). The people in neighboring apartments have been really nice and I've seen zero insects in my apartment. That would have been a deal breaker for me.

    Terrible complex, rude ass office people like this person right here couldn't even help my partner…read moreand I and had a stank attitude the whole time didn't even seem like she knew what she was doing.

    The Links At Mustang Creek Apartments

    The Links At Mustang Creek Apartments

    (13 reviews)

    For background, my husband and I are a young married couple, and this was our first apartment…read moretogether. We aren't nitpicky, and we're normally satisfied with just a roof over our head and eachother, but this apartment complex blew us away. The units are very spacious and nice, and it feels very safe. Any time we needed to call maintenance, they responded and fixed our issue same day or next day. Even for something as small as our ice machine not working, they came and fixed it ASAP. The one bad thing about the apartment complex as a whole is the parking lots. There's a lot of basically blind turns, people speed through it, and there's not enough parking for each building. I can't tell you how many times we had to park halfway across our side of the complex because the spots near our building were full. Anytime friends or family visited, they complained about nearly getting into an accident due to how poorly set up the parking lot was. Besides that, I really have nothing to complain about. Neighbors were quiet, dumpsters and mail weren't hard to get to, the office and maintenance were very responsive and kind, and for the price it is very very worth it.

    Wouldn't recommend staying here. To start off, Our washer had mold in it when we first moved in and…read morethe office said they would come fix it the same day, nope, they came the next week and did nothing for it. You only get 1 guest per apartment to go to the pool. Not 1 guest per person on the lease, but 1 guest for the entire apartment! The landscaping crew will trim trees/bushes and cut grass and not clean any of it, it will just stay on the sidewalks. You will not get your full security deposit back ($350) if you hand your lease over to someone else, you will get $186 back. Supposedly they take a cleaning fee, was not mentioned on the lease agreement. Overall not a great experience at this apartment complex. Office ladies are also not the happiest people.

    Links At Mustang Creek

    Links At Mustang Creek

    (7 reviews)

    $$

    Parking is horrible, at the links at the greens. Building 2 thru 10 or 11 is inadequate and not…read moreenough parking for your family period. If you join the waitlist... you get offered an apt... you need to really rethink your choice. Additionally the handicapped parking is NOT enforced, therefore if you have a guest or an everyday need you are out of luck and could possibly park a city block or two away from your door. They do not enforce dogs and the cleanup from them. Yes, they provide sacks but bends are always full and trashy, not to mention fast food trash that is daily in the parking lots. Trash trash trash - I wish I could only give it 1/4 of a star. Look elsewhere for your home. You'll hate living and trying to park and carry packages blocks away from your door.

    My husband and I extended our lease for an extra two months because our house would not be ready…read more When we did that, we also told them we would be moving out September 28th of 2017. We signed our papers and left the the office as they told us we were good to go and wouldn't need to be back until we turned the keys into them. September 27th comes around and I have a letter on my door saying thank you for renewing our lease through November. I politely go up to the office and tell them we did not renew it and are moving out the next day. They conveniently couldn't find any paper work saying we were moving out. Not to mention, they stated that they put several notices on our door saying we needed to fill out more paperwork. Not once did I receive any notice of the sort. I only received notices of inspections and sprinkler tests. Eventually after hassling with them, they say we are good to move out but have to forfeit our $250 deposit and THEY would place a stop payment on our account. We were told we could sign a paper (again) saying we were vacating when we turned our keys in. We signed our paper, turned our keys in, and left on the 28th of September. We just thought that would be the end of it. Here we are September 4th and they have deducted rent ($930) from our account on the 3rd. My husband called and was told that we would have to bring a bank statement up to the office and they would send it to corporate and fix it. I took the statement up to the office and the "senior manager" stated that she "called and left a voicemail saying we would have to call our bank to do a stop payment because they couldn't with it being that close to rent being due." Which, I understand and would have done so. However, I NEVER ONCE received a call or voicemail stating that! For that matter, my husband didn't either. I even double checked that they had the correct phone numbers on file. Which, they should have because they haven't changed since we moved in. Clearly there are incompetent staff here. Not to mention, they are the absolute WORST when it comes to communicating with their tenants let alone each other. We were told our bank statement got faxed to corporate. I have since requested proof that it was faxed and have put a call into corporate myself. I understand that it is a business to them, but the fact that they show absolutely not motivation to fix THEIR mistake makes me absolutely irate. I absolutely DO NOT recommend this place to anyone. Sure they are decent apartments, but it's not worth the hassle that comes with it. If you chose to still move here, make sure every single piece of paperwork you fill out, you get a copy of it! Then, make sure you call and double check that they actually did what they said they would do with it. We didn't realize we needed to remind them to do their jobs. We thought that is what management was for. We were clearly wrong.

    The Park on Westpointe - apartments - Updated May 2026

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