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    Norman Mitsubishi

    1.2 (61 reviews)
    Closed 8:00 am - 8:00 pm

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    Dodge charger 2016
    Jasmine B.

    My fiance bought me a car, all I had to do was show up and sign papers... quick fast and out the door, there is such a wide selection and the people are amazing to get u into one... Thank you Norman Mitsubishi.

    Review! ‍‍

    I'll post pics of the review since it won't let me put it all in.... I'm a honest person... and I will be truthful about the great things they did but I WILL not tolerate a businesses late of Integrity. The Better Business Bureau will be noticed of this.

    With so many one star ratings it's a wonder they're still in business.

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    6 years ago

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    Photo of Tori C.
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    9 years ago

    Helpful 5
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    6 years ago

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    9 years ago

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    7 years ago

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    Photo of Chris R.
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    7 years ago

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    7 years ago

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    7 years ago

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    8 years ago

    Helpful 2
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    8 years ago

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    8 years ago

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    7 years ago

    Helpful 1
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    7 years ago

    bought a truck ,6 days later ,needs oil pump and 1500 worth of front end work to drive

    Helpful 1
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    8 years ago

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    9 years ago

    Helpful 1
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    9 years ago

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    11 years ago

    Helpful 6
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    11 years ago

    Helpful 2
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    9 years ago

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    9 years ago

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    12 years ago

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    10 years ago

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    7 years ago

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    9 years ago

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    8 years ago

    Worst CUSTOMER SERVICE. LIARS and RUDE after they have your money. I wouldn't even give them 1 star.

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    7 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    9 years ago

    Very dishonest dealership! Dealership lies and does not stand behind any statements the salesmen promise. Horrible to do business with!!

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    11 years ago

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    9 years ago

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    9 years ago

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    11 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Norman Mitsubishi

    Review Highlights - Norman Mitsubishi

    My fiance bought me a car, all I had to do was show up and sign papers...

    Mentioned in 2 reviews

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    Wheels of Norman

    Wheels of Norman

    (3 reviews)

    Sold us a 2004 Toyota Highlander. The guy promised us it was looked over, no issues, dependable…read more Less than a week later, breaks down. Paid to have it towed. Mechanic said it needs an entire new engine. Called Wheels of Norman and we're told it's not their problem, but hey, if we want to "trade that one in," they'd be happy to sell us another one. In the end, the idiot gave us $500. Mind you, we PAID THEM $5,500 total. And we aren't made of money, but they don't give a crap about their customers. Their bottom line is throwing a bandaid on a car and making as much profit as they can. Wheels of Norman, how do you sleep at night? Thanks to you, we are out both a car and our hard earned money. DON'T BUY ANYTHING FROM THESE SCAMMERS!

    Do not do business here. They sell 20-30 cars a month, verified by the owner, and they don't check…read moreall of them if it's in running condition, again verified by the owner. Ours had a long standing problem that we didn't know about and they claimed the car was in excellent condition . Ran fine and had no problems. I drove the Chevy HHR I bought from them for two weeks and it was in the shop over a month. Needed a new motor because the timing chain shredded a tensioner and metal shavings caused the pistons to hit the valves and mess up the compression and some gears. After I paid them $6200 cash I had to turn around and pay a repair shop $2,000 in repairs for a new motor. When I called Wheels of Norman to talk about it they told me too bad. Didn't offer any help, suggestions, or even an apology. Just said you bought it "as is", it's your problem now. Horrible business.

    Ferguson Buick GMC

    Ferguson Buick GMC

    (74 reviews)

    We've been to several dealerships over the years, and even recently, and most of the experiences…read morehave honestly been terrible--from the moment you walk in to the moment you leave with a vehicle. Our experience today at Ferguson Buick GMC in Norman was completely different. This was one of the best dealership experiences we've ever had. Everything was smooth, easy, and relaxed. At no point did we feel pressured to do this or buy that. We went in to look at a specific vehicle and they actually let us look at it, take it for a drive, and decide for ourselves without trying to push us into something we didn't want. The whole process was great. We were in and out, the pricing was very fair, and the finance process was just as smooth. If you're in the Norman or South OKC area and looking for a vehicle, I highly recommend going to see Brandon at Ferguson Buick GMC. He's a blue-collar oilfield guy at heart and understands how most blue-collar folks want the car-buying experience to be--straightforward and honest. I've been trying to buy a Ram diesel lately and have been to several dealerships, and the experience at most of them has been terrible. If Ferguson ever gets the truck I'm looking for in my price range, I'd go back and buy it from them today without hesitation.

    5 stars again to Ferguson GMC and my salesman Brandon Philbin. They found me a 2026 Sierra AT4X in…read morewhite with the AEV off road package and got it delivered. Beautiful truck, great customer service on my trade and the best part is that I was in and out in about an hour and a half. Picked up the truck next morning. Second truck I've bought from these guys. won't go anywhere else.

    Norman Hyundai - Hyundai Elantra

    Norman Hyundai

    (17 reviews)

    My name is Alex Palmer, a resident of Grand Prairie, Texas. I am submitting a formal complaint…read moreregarding my vehicle purchase from Norman Hyundai, 591 N Interstate Dr, Norman, Oklahoma, and its affiliated entity, Strongpoint AutoGroup, LLC. Alternate Names: Strongpoint AutoGroup, LLC Key Principal: Gregory D Cable Doing Business As: Cable Volkswagen Oklahoma City Volkswagen 4710 NW 39th St Oklahoma City, OK 73122 Business Management: Ms. Crystal Carpenter, Controller Fax numbers Primary Fax: (405) 789-3317 Additional Phone Numbers Other Phone: (405) 789-8500 On January 3, 2025, I submitted an inquiry for a 2022 Jeep Wagoneer advertised at $34,232. I was contacted by Allen Reeves and scheduled an appointment that same evening, where I met with salesperson Kevin Shepard. I traveled approximately 175 miles to the dealership with my brother, Lewis. After a test drive, we began discussing the purchase. I informed Kevin that I had pre-arranged financing through Mount Olive Baptist Church Federal Credit Union. He stated the dealership might secure better terms, and I agreed to allow them to try. Due to the three-hour return trip, we agreed to continue the transaction remotely, and I was introduced to finance officer Logan, who discussed loan terms. On January 5, 2026, after the dealership failed to provide acceptable financing, I informed Kevin I would proceed with my credit union and requested a purchase order. When I received it, the vehicle price had increased from approximately $34,000 to about $39,000. When I questioned this, Kevin stated via text that the increase was due to documentation fees and TTL. On January 6, 2026, at 12:47 PM, Kevin sent a message stating: "Your OTD price after Doc Fee and TTL is $39,295.50. This includes all available discounts to you." On January 9, 2026, the dealership and my credit union completed the paperwork, and the vehicle was delivered on January 10, 2026. On February 12, 2026, after not receiving permanent registration, I contacted Kevin, who advised me to contact the DMV. When I contacted the Oklahoma DMV, I was informed I would need to provide the title, proof of purchase, and pay taxes to register the vehicle. This conflicted with my understanding that TTL had been included in my purchase price. Upon reviewing my purchase documents, I confirmed there was no line item showing TTL had been paid. I contacted the dealership and attempted to reach Logan but did not receive a response. On February 16, 2026, I spoke with Jennifer Lamb in the finance department. She stated that when customers use outside financing, the dealership does not pay TTL. This policy had never been disclosed to me. I informed her that I had written confirmation from Kevin stating TTL was included. She requested the messages, which I emailed to her. She stated she would follow up but never returned my call. On February 20, 2026, I left a voicemail and sent a follow-up email. I received no response. On February 24, 2026, I reached Ms. Lamb again and was transferred to her director, who stated there was nothing he could do and redirected me to a sales manager. I was transferred again but did not receive any resolution or follow-up. On March 3, 2026, after continued lack of response, I contacted the dealership again and was informed by a salesperson that the dealership has a policy of increasing the vehicle price by $2,000 if financing is not completed through them. This was the first time this policy was disclosed, despite the dealership's prior knowledge that I intended to use outside financing. Because my temporary registration was about to expire and I needed to remain compliant, I was forced to pay TTL out of pocket. Due to delays caused by the dealership's lack of communication, I also incurred penalties from the State of Texas. My out-of-pocket expenses were: Texas sales tax (6.25%): $2,264.50 Penalties and title transfer fees: $113.23 Registration fees: $78.25 Total: $2,513.98 I believe Norman Hyundai misrepresented the terms of the sale, failed to disclose critical financing-related pricing policies, and did not honor the quoted out-the-door price, which explicitly included TTL in written communication. Additionally, the dealership failed to provide proper documentation or assistance and did not respond to multiple attempts to resolve the issue. Despite repeated efforts over several weeks, I have received no resolution.

    Bait and switch tactics…read more I spent 8 hours contacting this dealer about a vehicle listed around $30,073. After all the back-and-forth, I found the real price was over $37,144 because the advertised "dealer discount" was actually conditional rebates, not a true discount. The pricing is misleading and wasted my time. Report unfair or deceptive advertising to the FTC at ReportFraud.ftc.gov and the Oklahoma Attorney General Consumer Protection Unit at oklahoma.gov/oag/about/divisions/cpu.html

    Norman Mitsubishi - car_dealers - Updated May 2026

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