Warranty Experience with Chef's Toys and Mulberry Technology…read moreInitial Purchase and Expectations In 2023, we invested a total of $26,472.61, which included taxes and two warranty insurance plans, for a 3-door KINTORA refrigerator and a 2-door KINTORA freezer. Our initial experience was smooth and hassle-free, largely thanks to our salesperson, Estaban Aguirre. Unfortunately, we later discovered that Estaban was no longer with the company. The Issue Arises On March 6, 2026, the hinge of our 3-door KINTORA refrigerator broke, rendering the refrigerator unusable. Since we had purchased a warranty, we immediately reached out to Estaban for assistance, only to learn from Raul Flores that Estaban was no longer employed with Chef's Toys. Raul provided us with contact information for Mulberry Technology, who was supposed to handle our warranty claims. Challenges with the Warranty Process This marked the beginning of a frustrating ordeal. It quickly became apparent that Chef's Toys was not well-acquainted with Mulberry Technology. Raul initially gave us an incorrect contact number for starting our claim. He directed us to Joshua Wohl at Mulberry, who, while not involved in claims processing, was helpful enough to connect us with the appropriate department--after we had already experienced several unhelpful responses from Raul. After sending our purchase order to Karime, our contact at Mulberry, we learned that Chef's Toys had never registered our protection plan with Mulberry or transferred the necessary funds for our warranty. We attempted to follow up with Raul but received no response until we escalated our concerns to Chef's Toys' corporate office. Unfortunately, reaching out to their main line at 714-662-2433 during business hours of M-F between 9am-5pm only led to a voicemail, and our emails through their website also went unanswered. This is TERRIBLE! Resolution and Lingering Frustrations Eventually, Raul from Chef's Toys responded and offered a courtesy repair for our refrigerator door but informed us that our remaining warranty coverage would not be honored. This was frustrating, as we had already paid for the warranty. During this period, on March 25, the Health Department visited and deducted points from our inspection due to the non-functional equipment. We promptly notified Raul about the urgency, as another inspection was scheduled for April 6. Fortunately, the Health Department accepted our communication with Raul and a photo of the completed repair as proof. The entire process--from the breakdown on March 6 to the repair on April 6--took a full month. This delay was disappointing, especially given that waiting for a part should not have justified such a lengthy timeline; someone could have delivered the part to expedite the repair.

2.21.26 Hubby looking for a knife, I'm looking for a sharpening tool…read more It's a smaller scale store but I can easily spend at least an hour roaming the aisles. I love to cook & I see all the possibilities of the items to make life easier or more efficient here. My santoku is starting to become dull & needs sharpening. I couldn't my favorite chef 's knife (the whole knife block cannot be found!) Hubby found a chefs knife & he got me the sharpener. I told him I wanted to get the stone/honing block but he opted for the metal kind. The staff are super helpful & answered our questions. There so many "toys" I wanted to buy but I must resist the urge to amass more "clutter" (that's what Hubby calls it, but he reaps the benefit when he eats what I cook). I still need a dumpling rolling pin, but they only have standard types at this location. Aisles are fairly spacious & inventory appears well stocked, neatly arranged & sorted. Prices are fair & marked accordingly. It has its own designated free parking lot. Good shopping trip, met our goals.

We are extremely happy with the work done by Homeplus Kitchen and Bath. They did an amazing job!…read moreThe owners, Jason and Florence, are incredibly responsive, knowledgeable, and helpful. They provided excellent advice throughout the entire project, making the entire process smooth and stress-free. The craftsmanship is outstanding, and our new kitchen has completely transformed and brightened our home. Their attention to detail is exceptional, and it's clear they take great pride in their work. They followed through on every aspect of the project with professionalism and care, ensuring everything was completed to the highest standard. The cabinets are beautiful, well-built, and of exceptional quality. We couldn't be happier with the results. If you're looking for outstanding craftsmanship, high-quality cabinets, and excellent customer service, I highly recommend them.

I have done three kitchen remodels/rehabs with Jayson and he is one of the easiest people I have…read moreworked with. It's hard finding people who do it all: good work, good materials, reasonable pricing AND great communication. Also PATIENCE. And I need that because I ask a lot of questions and I worry a lot but Jayson never was impatient or abrupt or too busy. Here are pics from the remodeling of the small kitchen in my 75-year-old, 750 sq ft. home. Kitchen looks way bigger now and is MUCH more functional. Previously there was a lot of dead space. I wish I had before pix! I didn't think to take any. I do, however, have one pic of the old laundry area off the kitchen and so am including that.

Wow! I'm just so amazed by the work that was done to my kitchen. Due to water damage in my kitchen,…read moreI had to get my kitchen cabinets replaced. My aunt and her friend told me about a place called 'KK Cabinets'. We worked with Layla. We told her our desired layout. We got to see a 3D mock-up of it. Then the day came for installation. It took two days to do the cabinets and the countertops. Everything is finished now and wow, I've never had a nicer kitchen. We haven't installed our appliances yet. Things are coming along nicely.

They were fantastic. The quality was outstanding. They were on time and they cleaned up and left…read moreno mess.

I've been purchasing slabs from this yard for years, and I can confidently say that working with…read moreCarlos has been one of the best experiences every single time. He is, without a doubt, one of the best salesmen in the industry. Carlos goes above and beyond with his customer service he's knowledgeable, patient, and truly takes the time to understand exactly what you need. Whether it's helping you find the perfect slab or making sure everything runs smoothly from start to finish, he always delivers. What really sets him apart is his consistency and professionalism. No matter how big or small the project is, Carlos treats every client with the same level of care and attention. It's rare to find someone who combines expertise, honesty, and genuine dedication the way he does. I keep coming back year after year because of him. If you're looking for top-quality slabs and exceptional service, ask for Carlos you won't be disappointed.

Lady couldn't answer our questions. Didn't understand English very well unfortunately…read more But didn't care for their inventory

Verity was the fourth contractor we worked with to reconstruct our kitchen after a major flood…read more While it was painful to go through so many, I'm happy that we finally found the perfect team. Here are some of the reasons they are amazing: 1) Ted S., the owner and head designer, had the ability to combine artistic, logistic, and technical requirements for the project. He was upfront and realist while being able to take us out of our comfort zones to show us what might be possible. 2) Kris, the project manager, was the person who made everything run smoothly. It didn't matter when I called, if she didn't know the answer, she'd find out! 3) Peter, the site manager, runs a tight ship. His crew was always professional, polite, and most important, CLEAN. Each day began and ended with the day's work completed and the worksite left tidy. 4) All the crew and subcontractors were amazing! It was obvious that Verity makes an effort to choose only the best. These guys were hardworking and always showed up with a smile. I'll always appreciate how much effort they put into doing a great job. In the end, any project as large as ours runs into hiccups but no matter what, Verity always took care of us. We can't wait until the next project when we can hire them again. I joke, but seriously, Ted S. can't retire until we get a chance to remodel our master bathroom!

After getting 3 quotes I went with Verity because they were highly attentive and professional. I…read morecame at this with little experience and they were patient throughout. Very helpful with design and choices that fit our needs and budget. They are prompt with any concerns.

We recently had our kitchen renovated by this company, and we couldn't be happier with the results…read more They replaced our cabinets, countertops, and sink, installed a ducted range hood with an external vent cap, handled all the installation work, and even hauled away the old materials all for around $15,000. Considering the quality of the materials and workmanship, we felt the price was very reasonable. The finished kitchen looks absolutely beautiful, and my wife and I are thrilled with how everything turned out. This is a family-owned business, and May was our main point of contact throughout the project. At first, her communication style may come across as direct or a bit blunt, especially since English isn't either of our first languages. However, once you get to know her, you'll quickly realize she's incredibly kind, knowledgeable, generous, and genuinely wants what's best for her customers. She has a very caring heart. Her husband also came by to help lead parts of the project, and having both of them in our home was genuinely reassuring. They made us feel comfortable and safe throughout the renovation. The crew was extremely considerate of our home. They carefully covered all of our furniture, protected the floors with coverings and towels, and kept everything as clean as possible during construction. On top of that, they were impressively efficient and highly skilled. They completed our entire kitchen renovation in less than a week. Communication was another highlight. They were always quick to respond, whether by email or text message, and kept us informed throughout the process. Overall, we're extremely happy with the entire experience. The renovation was smooth from start to finish. We definitely plan to contact them again when we're ready to renovate our bathroom. To be honest, this place is a spot that I want to gatekeep from others! Thank you, May and your team, for making what could have been a stressful project such an enjoyable and seamless experience!

Isn't it absolutely beautiful? It was installed by M&M Kitchen & Bath, and I am incredibly…read moresatisfied with their work. We got quotes from three other places, and they gave us the lowest price. Usually, other companies charge a fee for every single hole they drill in the sink and charge for each cabinet handle individually, but they did all of it with no extra labor costs. We also had our baseboards done here, and we are so happy with the results. If we had known they did vinyl flooring, we would have done that with M&M too. I highly recommend them. The installers are all highly experienced masters.

More than five stars!…read more Succinctly, we met with three or four companies to get an estimate all of whom were pleasant but, somehow, did not seem as though they were listening to what we wanted. It was different with Ammar of Kitchen Cabinet Express, Inc. After a brief introduction and a short discussion of our intentions, he got right to the point, walking with my wife, measuring and making notes and asking questions. What resulted was a reasonable estimate for the work to be done and a plan and drawings that exactly reflected our wishes. The deadline for completion was originally set for the middle of March 2026 but was completed two weeks early. Members of Ammar's team and contractors were professional, conscientious, and hard working. They showed up on time, accomplished what was scheduled for each day. As work progressed, we desired some minor changes which Ammar and his team were very flexible and responsive in accomplishing professionally and quickly. At every point - daily work and especially at the conclusion - the site was cleaned up immaculately and all detritus was hauled away instantly. Also, a great deal of care was taken to mask, cover, and protect the house, furniture, and existing fixtures from the dust and soiling that was occasioned by the remodeling work! This review is being written a month after completion as we wanted to take our time to let the "newness" wear off and appraise the overall experience. After this time for evaluation, we find the craftsmanship flawless, the cabinets and showers and baths installed beautifully and -- overall -- the incorporation into our existing home has greatly upgraded the whole affair. All in all, the results exceeded our expectations! We highly recommend Ammar and his team and, once settled, we will be having him back to take care of additional projects we'd like to accomplish.

KCE was recommended to us by a friend and I am SO glad we chose to work with them for our remodel!…read moreMy husband and I bought a house and the master bed/bath needed major work. We spoke with other contractors, but nobody had a vision for our space like Ammar did. He suggested designs, gave different options, and answered all of our questions along the way. We ended up having Ammar and team replace our roof and floor throughout the house as well. They offer a digital rendering of your space during the design presentation which absolutely helped us visualize the remodel. They also offer financing which was fantastic! The work is all so beautiful, I can't believe it's the same house. We will absolutely be working with them again in the future to renovate our kitchen!

Buckle up for a gushingly good review:…read more If, like me, you are remodeling your guest bathroom and have spent hours and hours and days and days searching for a vanity and sink without breaking the bank, YOU HAVE TO COME TO BUILDERS SURPLUS! I just walked out of the showroom and I am on Cloud Nine. SO relieved the search is over. I spent over an hour, looking up and down aisles and doubling back to look again and asking a bazillion questions. Multiple times an employee gently asked if I needed help and gladly stayed to answer my questions or moved on if not. Omar was trapped behind a workstation so couldn't escape me, but he answered every question with a smile, and Josh was beyond helpful with walking back n forth to ascertain the drawer pull sizes I wanted and giving me the estimate. To sum it up, Builders Surplus has an amazing number of choices on display (both bath and kitchen), reasonable pricing, and a very a personable and professional sales staff. If you are even remotely near here (I drove an hour and a half), shop here!

Jessie was our salesman and super amazing at helping us pick out out bathroom vanity and…read morecountertop. We love the showroom. So many different styles and products and many of them are in stock and you can pick up yourself while you are there in the showroom!!!! Our 48" bathroom vanity with a quartz countertop and sink and faucet hole was all included in the price of $1100 out the door. Stop here first because it might be the only place you have to go to find your perfect kitchen or bathroom products. Thank you again to Jessie and all of the loading employees. All work hard to give you 5 star service!!