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Floor & Decor

4.0 (63 reviews)
Closed 10:00 am - 6:00 pm
Updated 1 month ago

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Uhuru D.

Excellent place to pickup tile and wood flooring at a great price. The employees are all extremely knowledgeable and helpful. We found material for our floors and bathroom remodeling project and were able to come in under budget. The also currently have a nice curbside pickup option.

I ordered 50sq ft of this tile
Isabelle C.

This is the second time I have ordered tile online from this company, they have some great options and prices you cannot beat but the service is just not good. I placed an online order, got my confirmation the next day that order was ready. I scheduled a pickup time 24 hours in advance and between 5-6pm proceeded to pickup my order after getting off work at 430. Got there about 450 and checked in per their instructions and waited. After 20 minutes I went inside to check on the status and was told it was being processed. Went back to my car and proceeded to wait another 30-40 minutes for my order. They finally came out with 2 orders for the men in trucks who came after I did and loaded theirs, then finally they came back with my much smaller order and loaded it. No explanation on why there was such a long wait. Just thank you and buh-bye! I mean I guess at least they said thank you, but what is the point of scheduling a time for pickup if it's not going to be ready at said time??? I figured 24 hour advance was plenty of time to have my order ready to go, but obviously it doesn't matter. I definitely won't be ordering from them again!

empty of staff with my pallet sitting there.
Donald J.

So tired of waiting for pickups at this place... every time a minimum of 30mins up 1hr wait multiple times over the years. I do t get why yall cant address this.

Tile displays

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8 years ago

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7 years ago

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5 years ago

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9 years ago

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7 years ago

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8 years ago

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6 years ago

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Floor F.

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5 years ago

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8 years ago

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8 years ago

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Ask the Community - Floor & Decor

I'm trying to get resolution on my recently installed travertine flooring. It is cracking and no one at customer support is helping me get it taken care of. How do I speak to a human?

Hello, thank you for reaching out. We are regretful to hear about any difficulty you may have experienced with your flooring. Because you are experiencing issues with installed flooring, please begin your claim by emailing… Read more

Don’t See Your Question? Ask Away!

Review Highlights - Floor & Decor

My husband and I stopped in to Floor and Decor to see if we could find some tile to redo our master bathroom.

Mentioned in 22 reviews

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Legend Lighting - Pretty crystals

Legend Lighting

4.5(11 reviews)
2.3 mi
$$

I stopped in hoping to find something different than what the Big Boxes offer. Legend Lighting has…read morea fully-packed showroom that is more hardware store than designer display style, so it can be a little visually overwhelming. You have to slow down and look at each item individually, or you can zip right past something cool in the scanning process. But it's nice to be able to actually see and feel a product before ordering it online, so it's worth the effort. The staff was busy at the counter with other customers, so it was hard to get help that day beyond a friendly greeting. But I did find out that they have far more options available online than what is displayed there. Prices, barring a sale, range from mid to high. I didn't find anything that called out to me that day, and I didn't have time to deal with online ordering, but I'll definitely check them out in advance for future projects. No appointment necessary, and they do have weekend hours.

The store looks like MTV Rap Star Cribs meets brothel meets 1982-disco-is-not-yet-dead. I really…read morewish I was kidding. I've never seen so much chrome and tacky bling in one place in my life. Trying to keep a positive outlook, I walked into the store despite wanting to flee for my life. I kept thinking it would get better as I made my way through the store. Most businesses display their newest and best stuff at the entrance so that wasn't a good indicator but I was trying to keep a positive attitude. There were a few fixtures that might have been okay but mostly it was chrome chrome chrome. Just because an item has a 1k price tag doesn't mean it is good. I can say the store is clean because it would have to be with all that seizure inducing chrome. There is an elevated area in the back of the store with ceiling fans and garage sale style foldable tables upon which was junk for sale. I wish it wasn't junk but when you look at what appears to be stick on light strips, really what else can it be called? That was the entire store. Their "sale" from February was called their "Love Sale" which is pretty cringe-worthy. Positives: Store is clean Staff is friendly They have Saturday hours.

Photos
Legend Lighting - Tons of lights

Tons of lights

Legend Lighting - The front desk. Helpful sales lady

The front desk. Helpful sales lady

Legend Lighting

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Hobby Lobby

Hobby Lobby

3.4(52 reviews)
4.8 mi
$$

I have to be honest, Hobby Lobby is my zen place, my nirvana, my little slice of Heaven on earth…read moreevery time I enter their doors. As usual, my visit with my sister and niece the Saturday before Easter went well and lasted much longer than it should have because I always peruse every. single. aisle. (I might miss something if I don't-crafters, you know what I mean, right?!?) Anyway, our party headed up to the register, chatting away and laughing with one an other, having just a great time being present in the moment and looking forward to our upcoming holiday day with the family. Then, it happened: the cashier, who was clearly not having a good day, did nothing more than mumble my total when I checked out and then was downright nasty to my sister to the point that she asked her if she was ok as the girl scanned her purchases. The question seemed to exacerbate the bad mood, so we just walked away. She very obviously did NOT want to be there. Talk about a mood killer! I was so bothered by the interaction that I called the manager from the parking lot, who seemed pleasant on the surface but obviously just wanted me off the phone and seemed put out that he had to take a customer call. I told him what happened, explained that I'm sure she didn't really mean harm, but that he had a clearly upset employee in the most customer facing role in the store. I thought maybe if he knew, he'd want to do something else with her time while she was in such a bad state that day. I don't know what action he took, if any, but I did try to help. This was disappointing, but it won't stop me from going back into HL, which is one of my favorite places in the world. It definitely gave me pause and makes me wonder what she must have been going through that day to be in such a horrible mood. Also, I might check out the location in Georgetown, instead.

First and foremost, I want to give the huge shout out to the cashier named Andrea. She was so…read moreincredibly helpful and generous. I cannot think of enough for being such a kind person! My son and I really enjoyed the variety of Christmas decor. He was especially fond of the Grinch aisle. We will be adding some grinch items to our decor this year! And at 50% off right now it's a deal you can't pass up.

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Hobby Lobby
Hobby Lobby
Hobby Lobby

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Kohl's - The main reason I visit Kohl's: Amazon Returns!

Kohl's

2.8(56 reviews)
4.8 mi
$$

I've been a Kohl's customer for many, many years, but no longer. I doubt I will buy anything here…read moreagain. They so rarely had my size in Levis that I just stopped looking, anyway. I can go to the Levis website and order the exact pair I want in my size and they will be on my doorstep in a day or two. So why bother coming to Kohl's anymore? Amazon Returns. A few days ago, I was here for an Amazon return and they handed me a coupon for 20% off my purchase at Kohl's. So I thought I'd use it. In a nutshell, that 20% off coupon Amazon gives you is bullshit. Allow me to explain... I went to the area where all of the men's sportswear clothing used to be to discover that there wasn't much to choose from. There was a lot of Champion gear, but their track pants felt like burlap. Seriously. Burlap. Nevertheless, I found a nice pair of Under Armor joggers. Good enough. I also found a Yellowstone board game (a gift for my parents - they love the TV show - shush, don't tell'em I got'em that until after this Christmas). My wife got some bras. So three totally unrelated items: pants, bras, and board game. While checking out, however, we were informed that we wouldn't be getting 20% off of anything because the coupon wouldn't work for the things we wanted. It says it all right there, in that tiny font wording on the coupon that no naked eye can read, the giant list of everything in the store that the 20% doesn't apply to. After I took the coupon home and put it under my microscope so I could read it, I would venture to say that the 20% off coupon does not work for 95% of the stuff for sale within Kohl's. After paying a lot more than we thought we would have to pay for our stuff, we were walking out when I noticed that there was a second larger location for the rest of the men's sportswear on the other side of the registers, hidden behind all their Christmas stuff. Silly me! Why didn't I just look behind the mound of Christmas swag back where the women's clothes used to be for my men's pants?! This store sucks. Unless there are some big changes, I doubt Kohl's will be around much longer. This place continues to go downhill, year after year. I seriously doubt that putting a Sephora in the middle of the store will save them. I remember when Blockbuster Video tried to save themselves by having a Radio Shack outlet that sold a small selection of cords, batteries, adapters, etc. in some of their stores. That did not work out for either of them in the end, and I predict history repeating itself in the end with Kohl's (Sephora may survive, though). Hopefully, by the time Kohl's goes under Amazon will have a drone service available to pick up my returns in my driveway.

This is a new location for Kohl's and is well stocked and clean compared to other Kohl's stores in…read morethe area (looking at you, Round Rock). Shelves were organized and the aisles were clear and uncluttered. Service is about average, decent but nothing exceptional. Overall it meets the standard.

Photos
Kohl's - Can a Sephora outlet in the middle save this dying department store? Only time will tell.

Can a Sephora outlet in the middle save this dying department store? Only time will tell.

Kohl's - Clothes for the average man, but be careful because most Kohl's-brand items won't last for more than a year or two.

Clothes for the average man, but be careful because most Kohl's-brand items won't last for more than a year or two.

Kohl's - They closed this entrance for no good reason. It was my favorite entrance and exit, and now it's gone.

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They closed this entrance for no good reason. It was my favorite entrance and exit, and now it's gone.

Sweetwater Home Services - Great tasting water, right at your fingertips.

Sweetwater Home Services

3.6(94 reviews)
2.1 mi

We had a pipe issue after thanksgiving dinner - and the sweetest service people came out to help…read morefix a leak. Angel and Ray did amazing job!!!! Thank you so so much! Please please tell their bosses! I'm so grateful! The thing is it turns out the problem wasn't even an issue by Sweetwater!!! However they fixed it anyway! For free! If that isn't 5 star service I don't know what is!!! They provided stellar service!!! Also John has been fantastic with any questions I've had - always incredibly responsive!!! We are a few months into our installation and have found him so helpful! Loved the Amazon and Home Depot gift cards too! AND Caleb, our water tester and sales rep was also absolutely fantastic! Sweetwater's genuineness and efficiency was fabulous and thousands of dollars less than competitors! We are so happy with our decision! I def recommend!

I recently worked for this company to aid my dad who is losing a fight to cancer. They use a login…read moredatabase called paycom. I informed my supervisor my phone was stolen, which means he would have to log in my hours manually. Out of my whole orientation group I'm the only one who sold a 8000 machine in three days which is a big thing. My boss not only fired me but he didn't even pay me me my full check and I didn't do anything wrong. The crazy part i use that money to get back and forth from Saint David's in Austin,and I live in Killeen. I needed the money I worked for. I have proof of me being at work and I have proof of my boss telling me he would fix my hours. I was emotionally drained so I couldn't take proper action. Undeniable evidence. Ive been reaching out to everyone I know on legal advice. And I finally found an angel I am going to sue this company I only wanted my $400 check. My lawyer who after seeing my evidence took my case said I can pay him after we win and 400 dollars is a joke compared to what I will receive granted the circumstance. My father's illness has nothing to do with this company but I worked to pay for rides so I may be by his side during his last day. I was robbed I have proof. I hope justice will be served. And I hope no one ever has to go through anything like this. God bless.

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Sweetwater Home Services - Sweetwater Home Services

Sweetwater Home Services

Sweetwater Home Services - Our team of highly-trained water treatment specialists!

Our team of highly-trained water treatment specialists!

Sweetwater Home Services - A water filtration system from Sweetwater Home Services can prove to be a tremendous addition for your home and only offer the best.

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A water filtration system from Sweetwater Home Services can prove to be a tremendous addition for your home and only offer the best.

Ashley Store - Bed frame wood crack within 1 month !

Ashley Store

2.1(532 reviews)
2.4 mi
$$

We had an amazing experience! The salesman was dressed in an awesome suit and had the best…read moreservice!!!! He got our delivery fron Wednesday to Saturday!!! We are thankful!!!

****A Warning to All Shoppers, Especially Active-Duty Military and Veterans*****…read more My recent experience at this Ashley Furniture store was a stark lesson in aggressive sales tactics and the illusion of a "magnificent deal." My goal in writing this is to arm and help future buyers with the information they need to avoid similar pitfalls. For my fellow military members and veterans, I have a particularly important piece of advice: always check the Exchange Online before you buy anywhere. Our visit began pleasantly enough. We were greeted by a kind sales associate named Amit, who helped us navigate the store and even followed up with us about a 0% interest financing deal. We appreciated his straightforward approach, and we were left to browse on our own. It was a positive start. As we moved through the showroom, we found a beautiful bedroom set that caught our eye: the "Signature Design by Ashley Foyland Panel Storage bedroom 5-piece set." We quickly realized that, priced at roughly $8,000, it was well outside of our $4,000 budget. Disappointed but resolute, my wife and I decided to leave and consider our other options at Living Spaces and Rooms to Go. This is when the experience took a turn. As we walked toward the exit, a man in a Tempur Pedic-branded white coat, who introduced himself as the sales manager, intercepted us. He asked what it would take to earn our business and offered to "make us a deal." My gut feeling was already on high alert when he confirmed he was the store manager, a common red flag in high-pressure sales. He asked for our price range and went to his desk to "see what he could do." He also claimed it was real wood, but we all know today's furniture from Big Brand Name stores is not real wood and made primarily of plywood or particle board with the faux wood laminate. He returned with a seemingly incredible offer: the full bedroom set, plus an extra nightstand, for $4,500. However, there was a catch we had to purchase a $1,000 furniture warranty, bringing the total to $5,500. The deal was contingent on us qualifying for the 0% financing, which required me to share my credit information. When I asked for an itemized breakdown, he left again, and returned with a tablet, all while repeating the typical sales jargon about how great a deal this was and how happy we would be. He sounded like the kind of salesman you see in movies like The Wolf of Wall Street. I quietly texted and told my wife we were not taking the deal, and we politely thanked him and walked out. We left feeling relieved and confident in our decision to walk away from the high-pressure situation. On our drive home, we talked about how much we loved the bedroom set but knew we couldn't justify the price. It was then that I thought to check the Exchange Online website, something I should have done from the start. And there it was. The exact same "Signature Design by Ashley Foyland Panel Storage 5-piece bedroom set." Before any sale, it was listed for roughly $4,700 with the extra nightstand, which already included free shipping and no sales tax. This price that was nearly $3,300 cheaper than Ashley's initial quote and $800 cheaper than their supposed "deal." The true savings came with the Exchange's ongoing Labor Day sale. With an additional 20% off and an extra 10% discount for using my Military Star Card, we ended up paying a total of just $3,608. This price included everything we wanted: the full bedroom set, the extra nightstand, and even two lamps (Signature Design by Ashley Sharolyn 30 in. Table Lamps) we had liked in the store. We got two years of 0% interest, no sales tax, free shipping, and best of all, there was no mandatory $1,000 warranty. This experience taught us a valuable lesson. What might seem like a once-in-a-lifetime "deal" is often a carefully constructed sales tactic designed to make you feel like you're getting something special. For all shoppers, it is crucial to do your research and price-compare online before making any major purchase. ****For my fellow Active-Duty military and veterans, the advice is even more specific: shop the Exchange Online. They offer significant discounts and perks that a salesperson cannot match, and they do it without the pressure and deceptive practices. A quick search can save you thousands of dollars and spare you a bad experience.****

Photos
Ashley Store
Ashley Store - Sagging on seat cushion . All this in just 3 days of receiving them .

Sagging on seat cushion . All this in just 3 days of receiving them .

Ashley Store - Indention in leather

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Indention in leather

Teamwork Home Designs

Teamwork Home Designs

4.7(26 reviews)
5.5 mi
Locally owned & operated
Certified professionals

We are having to delay our remodeling project till next year, so I will update this review with…read moremore info when we move forward, but Teamwork Home Designs already deserves a resounding 5 Stars, and is absolutely who we would want to move forward with. Avi was an absolutely delight. Fast, clear communication before the initial meeting. Very thoughtful approach in our initial meeting. So many images from their highly impressive portfolio to help us think through options. Excellent examples of communication and workflow from previous projects. Instantly ready to share previous customers we could reach out to for references. A really good balance between sharing his ideas for our project, but also really listening to our feedback on what we wanted/invisoned. All the right insights for how to keep us in budget, and very generous with (we can add this/that for little/no extra costs since we're already doing XYZ). We mainly requested a bid on two projects (Kitchen and Primary Bathroom) and help deciding the scope for the remainder of our projects (Flooring, Guest Bath, Office, Patio, Etc.). We were very impressed with how realistic, but also open-minded he was with what portion of our "bonus" projects we could fit in. The formal quote came in fast after our initial meeting, was easy to follow, and fairly priced. Found the proposed timeline to be very well balanced for efficiency vs realism. Appreciated the suggestions provided for if we should/could "live-in" during the remodel vs. a timeline that would allow the bulk of the work to overlap with a time that we were going to be out of town already. Also insights on what it would be worth "buying in advance" to take advantage of sales, even if the actual work was delayed. We got a few quotes and would have felt confident moving forward with any of them when the time came, but the quality of their portfolio and Avi's attentive listening definitely put Teamwork Home Designs at the top of the list. Can't wait to work with them in the future.

My experience with this company was disappointing. Before hiring, I recommend asking to speak with…read moreprior clients and reviewing completed projects similar to the scope of work you are considering. The team appeared comfortable working on bathroom renovations; however, the shower diverter was not installed correctly, which caused the handle to be improperly aligned. We later hired a licensed plumber to inspect and correct the issue. Overall, the quality of work did not meet our expectations. Some aspects of the workmanship appeared rushed, and based on our experience, I would recommend exercising caution with detail-oriented tasks such as wood staining, drywall, painting, or door hardware installation. This project did not go as smoothly as anticipated, and I would not choose to work with this company again.

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Teamwork Home Designs
Teamwork Home Designs
Teamwork Home Designs

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Floor & Decor - homedecor - Updated May 2026

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