Maybe it's because I am from the east coast, but I don't see the love for In-N-Out burgers. Since everyone is comparing them here is my 2 cents. Five Guys Burgers are hand formed and taste way more like beef than the thin tiny burgers at In-N-Out. You can also get pretty much any topping you can think of at Five Guys. The real stand out is the fries. I recommend getting them with Cajun as that makes them truly amazing. No matter what size fires you get they give you a ton of them. More than enough to share. For what you get I don't see how Five Guys is really that more expensive than any of the other burger places around here. A "regular" burger here is a double patty burger and very large. I usually get a small burger and that's just fine. read more

So I had to see what all the hype was about.....The front of the house merchandising is interesting for sure. So I went with a classic cheeseburger, fries and a coke. Can't get more American than that! the burger was really good I added grilled onions, mushrooms and jalapenos. The fries were greasy I was disappointed. Maybe the frilolator grease needs to be changed more frequently? I couldn't put my finger on it. I'm not the type that would pick at my fries I ended up throwing them out....Sad I know! As for the staff they were friendly and effcient. Dining room was clean and inviting. The ketchup dispenser was out of ketchup!! UGH! But like I said the burger was really good. I will give another try..maybe. read more

OMG- Forget In n Out! This place is fantastic! Ordered the cheeseburger with light mayo, grilled onions and pickles and wow, you are in hamburger heaven. Simply delicious. The cheese is melted perfectly, the patty is juicy and the fries are good, with cajun seasoning. I'm not a huge fan of In N Out like most Angelenos, so when my friends said they compare this place to In N Out, I was a little reluctant to try it, but I'm glad I did! I definitely love Five Guys rather than In N Out! The next time I'm in AZ, I will place my order online. Oh, did I forget to mention that? You can order online and pick up your order! Awesome! read more

its ok. However if I can make a sugguestion, at least for this location, they may possibly need more than five guys to get an order right!!

Soggy overpriced fast food burger with allot of hype. When you have to cover the walls with quotes how good your product is, then you have to something to hide. read more

Excellent, excellent, excellent! Seems strange to me to have to search for a good hamburger yet this is what where reduced to. Went to 5 Guys today (first time) on the way back from a hike in Tonto Ntl Forrest. It was just like back home (Michigan) when I was a kid and good burgers were plentiful! Reasonably priced, very fresh and fast. Johnny Rocket, In N' out ish but better quality meat. Delicious. read more

5 guys has the best burgers that taste so fresh! Always friendly service and peanuts to munch on as well. If u haven't tried 5 guys ur missing out. read more

This spot just opened, taking the place of a Hollywood Video that closed some time ago. It's in stealth start-up mode; the staff is still learning and I'll give them a break. Everything behind the counter was pretty chaotic, but they haven't officially opened and are still working out the bugs. The burger was good, and I had it with "the works" so it was plenty juicy. It wasn't outstanding, just good. My teenaged son had his with lettuce, tomato and ketchup and he thought that it was over-rated. The fries are fresh cut, fried and served in a cup. Most certainly not crispy, more like greasy. They actually are kind of limp and, well, icky as they sit in the cup and steam. Definitely the low point of our visit. I'm giving it 2 stars for now. I hope they open strong and improve their product, as I find In-and-Out services a superior burger and fries. I'll go back in a few months after they work the bugs out. They have to, or this place will be boarded up again. read more

Frys are always awesome. Burgers were good. Drinks were good. But WTF is up with the overly loud music in the place. The music is constantly so loud that I can barely talk to someone across the table. Dropping 1 star for the noise level. If they turned down the music, they wouldn't have to yell to communicate in the kitchen. read more

Paid a lot for my burger and fries! Tasted good but not worth $18 for a burger, fried and drink.......average flavor but great customer service. Very clean! read more

So i've been going to this five guys for the last seven months now, I always get a grill cheese veggie but now they're telling me that I can't make my grilled cheese veggie the way that I want because corporate won't allow it! Isn't that the whole point of having all the veggies that you can put on your burger and your grilled cheese made to how you want it? and now they're telling me that I'm not allowed to and if he's in a good mood that day maybe he'll make it what kind of bullshit is that??!! And apparently all the employees that new my order and were kind and helpful before this kid came in got "let go" cause they made and helped customers with their orders like good employees are supposed to do!!! I know your reading this cause I'm in the bar restaurant business and you don't treat your customers like that and make stuff up cause you just don't wanna do your job or you think My order is to much to deal with!!! Oh and have a nice day!!!!! read more

Kids liked this place - the free peanuts and the burger/fries. It is a bit expensive compared to fast food places but I really enjoyed the few fries I tried. Can't wait to come back and try a burger myself. The staff was very friendly. read more

Burger was ok. This place is disgustingly dirty. If a health inspector came in today, that place would have been shut down. Fries were good, but will not return to this chain again. read more

A lot of bang for your buck... You definitely won't leave this place hungry. For lighter eaters, get a small burger and split the fries... A full order is enough to feed an army! read more

Good, good food! A little pricey, Cajun fries are just too season & salty, wait time is 'REALLY A WAIT, but food REALLY GOOD!

Food was delicious but overpriced. Service was friendly. Their very limited menu did not offer shakes and malts which was disappointing. Their dinning environment was uncomfortable for such high prices. read more

I have never been here before so I was wondering what the peanuts, potatoes and peanut oil stacked up were about. The peanuts are for customers to snack on before the meal and the potatoes and peanut oil are the stock they use during the day. A customer is able to see the fresh ingredients they use every day. Moving on. I asked the employee what he recommended after determining that he was not a vegetarian, vegan or one of those people that eat out of trash cans. He recommended what he gets, a bacon cheeseburger with onions mushrooms and bbq sauce. Note: He recommended the A-1 steaksauce. It is always a good sign when an employee eats where they work. Now I think is a good time to describe myself I am indistinguishable from a hobo except for no smell and a $400 phone. Unshaved with a 10 year old shirt and shorts and hair all bed slept. They were courteous and friendly to me. I just don't feel the need to dress up to go to do my business which is why I was over on this side of town. Down to the food now. The fries were delicious, fresh and well seasoned. The burger was good not spectacular I would probably sear it more but still good. The ambiance was nice with good music from the 80's, 70's and 60's playing. The sound system seems to be bad at the low end to the point you wish the loud songs would get over quick. It was enjoyable enough that I will be bringing my kids here next week. I am giving it 4.5 stars but I will mark 5 stars as you cannot give half stars. Improvements I would like to see but probably never would are: a new sound system and a sear burner for the burgers. read more

Five Guys - Delicious - Burgers Near Me - Phoenix, Arizona

Another guest accidentally took my order. After patiently waiting a bit I questioned them on my order and the mix up was discovered. Manager comped my meal for me. Kudos to you Five Guys. Thank you! Ps love the fries here. read more

The wife and I were in town a couple of weeks ago and decided to try out 5 guys for the first time. The food was very good and they let u add whatever you want. The bacon burger was Dope! read more

I like this place a lot, the prices are a little steep is my only complaint really. I love being able to order online and then go pick it up. read more

I have eaten here 3 times it has been the same each time. There is a little bit of a wait...longer than it should take to make a burger. The burgers are only average for the price and the French fries are woeful. They give you ton of them but they are soggy. read more

Food tastes GREAT service is awesome BUT the prices are a bit expensive overall good restaurant just be prepared to spend some $$

I remember 10 years ago thinking that the Five Guys in Tempe was awesome. I think they had some cache back then for being the only location in Phoenix. The place was always packed with a line out the door. Now they are everywhere. But each location is still always busy. And I just don't get it. Thin greasy patties with no taste whatsoever. Yes, you can get a bunch of toppings for free but I would rather pay the extra 50¢ or whatever for grilled onions and bbq sauce and get more than five little specs of onion and a teaspoon of sauce. I will say the cajun fries were highly addictive but I did not appreciate having to eat them out of the bottom of the paper bag they were thrown into, even though it wasn't a to-go order. And warning if you get jalepenos on your burger: this is the only topping that they are generous with. Which I would have appreciated if they weren't completely raw. Not sauteed or grilled, not even pickled in vinegar. Just sliced up raw, complete with the seeds, white membrane, and stem. read more

My favorite burgers! Bacon cheeseburger all the way. The Cajun fries are delicious and the atmosphere is casual and fun. I love this place.

I like the food but they have the music so loud it's uncomfortable. I don't eat here often because of the music.

A bit expensive but worth it. Always great food and service. I recommend the cajun fries! They give you a genorous helping of fries too...a small can easily feed 2. read more

The burgers and fries are great! Expensive but worth it once a month. I prefer to take my order to go as the restaurant is is not as clean as it should be. Tables and floor are dirty. read more

The first time I went. The Burger was great. One of the best. But, This last time. The burger was not so good. Something changed? The meat seems different. read more

$ Power to the People $ Not sure the downtown Phoenix Five Guys has ever been this busy for this long on a Saturday #OccupyPhoenix http://twitpic.com/70uw9q read more

great burger- one of the best i have had, but a little pricey for a fast foodish kind of place.. love the cool soda machine too !

Love this place!!! My boyfriend thinks its better than In-n-out. I think the fries here are delicious!!!

Why waste time ordering on line. It's never ready when you get there... Got to the store ontime and they didn't even start the order and there is no one in line. Then I ask them what's going on and they forgot to start the order!!! Seriously! read more

I dream about getting burgers from this place. Maybe it's a little more then I would normally pay for a burger but it's worth it. The fries are so tasty and great selection of soda. read more

THIS PLACE! As much as I like In n Out, this place is even better. The burgers are amazing, and free toppings? Who can complain. I love the fries. Even if you really wanna pig out, the regular order of fries can feed two people. and BULK PEANUTS?! I think yes. They have the Coke Freestyle machine, which is just pure soda bliss. They have malt vinegar up by the ketchup, too. Oh, and I love that the managers work with their employees. Some restaurants you'll never see a manager, but at Five Guys they make sure to see how you're doing, how your food is. Not a freezer in the place, and they say what farm the potatoes are from. It's a really neat and relaxed place. read more

Ugh...went to five guys once before when they first opened in Awahtukee and had no complaints. The burgers looked just like they did in the advertisements and the taste was great! Was looking for the same experience last night...and it sucked...first of all I ordered online thinking it would be ready when we got there. Wrong. I can understand waiting to make fries until get there for freshness..but waiting for my burgers to be made till I got there TOTALLY defeated the purpose of ordering online. No one else was in the place when we got there so there shouldn't have been a problem. And when I received my order and opened my burger the bun was smashed flat and I didn't get my condiments I ordered. And the fries..regular fries. good. Cajun fries. Umm. no. First they were undercooked. Second. WAY over seasoned. When I put down the bag the Cajun fries were in..it was like a pepper bomb exploded and when I grabbed some out it was like eating Fun Dip. There was that much seasoning. Literally. For me the only high point was the peanuts. In n out from now on. With their reasonable prices and OUTSTANDING burgers. Thanks for helping me see the light. read more