Spent $30 at this taco bell for a asshole with his underwear out to give attitude the whole and mess up my order... I had to come back he was standing outside hitting his vape. once he saw me he hid in his car I was then helped by a wonderful staff kennedy but that was after another woman made her remark about how long she had to wait as well!! it's a shame he had to let someone else fix his mistakes.... read more

Taco Bell - staff hitting vape and hiding after i came back after HE messed up my order... at least don't let me catch you... - Fast Food Near Me - Phoenix, Arizona

My mom went to go get food and they were all out of any sizes for anything and only had smalls. All I wanted was fries and they only had the "regular"container. My mom gave me her taco just for me to open it and see it stuck to the paper wrapping. The service was good and they helped my mom out when they didn't have the drink I wanted and helped her find a different one for me. They are always out of things whenever my family goes to get something. This store is a manufacturer problem not a service problem. These people need to do better. read more

Great food and polite staff. I think their day crew is better than their night crew... if you go at night time I notice my burritos are skimpy. read more

Genuinely one of the worst experiences I've had at Taco Bell. I asked for extra meat on my Beefy 5-Layer Burrito and for it to be grilled. There was no extra meat and it was not grilled. My Chalupa Supreme also should have had extra meat. No extra meat. My Cantina Chicken Crispy Taco looks like someone smeared their shit on it and I don't want it because it's actually just gross. read more

Taco Bell - Cantina Chicken Crispy Taco - Fast Food Near Me - Phoenix, Arizona

Always love a Taco Bell nearby for a quick meatless meal! This location was quick and friendly. The food was solid, but for once, I didn't receive enough hot sauce. Only 4 packets for a Crunchwrap and a fellow coworkers combo meal. Normally at any Taco Bell you get enough for three times your order, so this was a first (reason for 4 stars). Overall, great experience in the drive thru and the exterior is clean/maintained. read more

Taco Bell - Black Bean Crunchwrap Supreme - Fast Food Near Me - Phoenix, Arizona

The service is absolutely horrible. So rude on the phone. Blaming me for them messing up my order, then when i went to pick it up, the manager rolled her eyes and didn't acknowledge me at all. 0/10 experience. read more

Tried the breakfast box with a bacon crunchwrap. It also came with another hashbrown and a sweet cinnamon coffee and 2 sweet mini cinnabons. It was alot of calories, but the items are good for fast food items. Definitely a good deal for money. Quick service and hot green sauce given. read more

See all

One start of I could I'll give it -0 due the bad customer service . Taco Bell #037541 you guys need to check your employees at this location . They were so rude and unprofessional with my wife . Like telling her come on what you ordering . And after she ordered he basically threw the bag at her . This sucks Taco Bell check the people that work with you . Very disappointed. read more

Sometimes you want a break from cooking and quick food sounds great. I had chalupa box that comes with a chalupa, 5 layer burrito, a taco, and those cinnamon twists for dessert. It's only $5 and that includes a drink. I used the drive through this time around and there was no line at the time. Service was great and I asked for a lot of sauces both mild and hot because it was food for 4 people and I wanted to make sure it was enough for everyone. He was great and did just what I asked. The food was okay. My taco and chalupa were good, but my burrito I am guessing had been sitting there for a while. My cinnamon twists you ask? Not much can go wrong with those, they are fantastic. I've always liked those for a good crunchy dessert. read more

Taco Bell - Drive through window - Fast Food Near Me - Phoenix, Arizona

I saw 2.5 stars and was nervous, but we rolled through here at like 11:30 PM and they didn't forget anything and all the food was bomb. Can't argue with that, right? read more

Can't break 100$ after 9pm. Don't go waited in line to be told no. Wack. Honestly just go to crack in the box or In and out down the road. Smh ‍ late night cravings my ass. Literally couldn't break a bill but I'm sure one of the employees got fed for free from not wanting to break a bill from the register. Literally just post a damn sign that says "can't break more than 20$ after 9pm so we don't think you can handle late night cravings" not like Jack in the box haha read more

I think Taco Bell has 100% stepped their game up in the past years. I used to hate getting Taco Bell as a kid, but now their food is actually really good. I really like the cravings box because of the good value and solid food selection. If you order on the app, the service is usually quick and i have had luck with friendly employees. The place is typically empty, but is reasonably clean. Overall, it is Taco Bell and you can not expect the best quality food. BUT, the food is delicious nonetheless and I will continue eating here. read more

I was so impressed with this Taco Bell. My Baja Blast was soooo delicious! The ratio of ice to drink was impeccable. I really enjoyed my Chalupa Supreme. The lettuce was crisp and fresh. I asked for extra beef, and it was such a generous serving. I loved the atmosphere in "the Bell" (as we call it back home). Seeing all the stoned college students with the munchies brought me back to my youth. I did have to explain to my daughter that they were just starved from studying all day...shhh I'll definitely be exploring more Taco Bells in the area, but this one was hard to beat. Yours truly, Todd Kobell read more

I LOVE this Taco Bell! Growing up in this neighborhood as a kid I came here all the time. I remember for example, in middle school and high school we would hang out there as kids. Now I like to visit this location for the old memories. It's great with all the different Mountain Dew's. Like Baja Blast and so on. Yes TACO BELL introduced me to that. I always get the chalupas, nacho bel grande and tell the stuff throw in whatever you want in terms of hot sauce. If they forget. Is it really an issue? I mean come on? It's a packet of hot sauce. Let's be real. Stop being a weirdo and just go back inside and kindly ask or throw some on when you get home. It's usually young hard working kids there too and people supporting their families. The place is always clean as well. Yes I get an upset stomach when I eat here. But that's because I shove my mouth with the greatness of Taco Bell. I miss the Taco Bell Dog commercials lol read more

Highly disappointing and paid $24.01 for broken shells, no extra meat like I asked. I did not say anything about no tomatoes and where is the cheese.Tried to keep my card and receipt and when handed me the order had a shady look. I should of checked my order before I pulled out the drive thru. I will never visit this location ever again. This was disrespectful read more

See all

Drive thru is supposed to be quick right? Well not here, unless you consider over 5 minutes to get an order "quick". Poor service from the guy handling the orders, but what do you expect from a teenager making minimum wage. Didn't give any hot sauce when requested, guess that's my fault for not checking before leaving but you have to have a level of trust that everything's there right. Food was slightly warm when getting home (less than a 5 minute drive) and ended up getting sick 30 minutes after that. Thanks taco smell for the stomach problems only cost me 20 bucks to learn a valuable lesson to not give this place any more of my business. read more

Very quick, staff was excellent, portion sizes were great, best taco bell experience in a long time

Went for some late night food, INCREDIBLE service! Brianna was very helpful and considerate. The inside of this location was very clean. The rest of the staff seemed very friendly tonight. read more

Taco Bell - Fast Food Near Me - Phoenix, Arizona

If I could give it a zero I would. First they overcharged us. Then they didn't give us all our food. Then they gave us the wrong receipt. But the cherry on top was the hair my niece found in her food. NOT her own. Different color and texture IN her nachos. BARF! read more

Taco Bell - Fast Food Near Me - Phoenix, Arizona

Last 2 transactions have been good. Great food and service. I had a few poor service and poor food drive thru experiences here in the past but nice to see the staff trying harder now. This is the Taco Bell Warner at 48th by Zzeeks. read more

See all

We just went through the drive thru for breakfast. We ordered a steak crunch wrap for me and a sausage crunch wrap for him. The food was fine...except for a very serious labelling error. Because I am allergic to pork. We dodged a bullet as my boyfriend was on a time crunch and started eating his "sausage" wrap while I was still getting my coffee ready. His labelled "sausage" wrap was steak and mine was labelled "steak" but was actually sausage. He took a couple bites and realized this so had me pull mine apart to see it was sausage. So we caught it but if I had just bit into it, trusting Taco Bell to be careful, then I would be spending a very un-fun day puking, itching with hives and missing work at best or an ER visit at worst. We don't want free food or anything but I hope you share this with your team so they can learn and be a lot more careful in the future. read more

BLOWS MY MIND how they can't ever get the full order in the bag! I literally ordered 3 different tacos, and they forgot 1. Along with their nacho cheese was literally empty. Why?!?!?! Your job is not that hard. Make sure the order is in the bag. This happens every...single...time I go there! So im done! Don't go here unless you want to pay for food you don't get. Careless employees that rip you off! Unbelievable. read more

I'm so pleased to provide a positive review and it's all thanks to AARON! My Chalupa was EXACTLY as I ordered. Not only did he assist on the drive thru speaker, he confirmed our order at the window and it was EXACTLY as I ordered fresh and timely. It's obvious Aaron is committed to pleasing the customer and he didn't disappoint. I hadn't been to this Taco Bell in about 6 years and so glad Aaron was our first and last point of contact. Thanks to Aaron, we will DEFINITELY come back to this Taco Bell again!!! read more

This location has gotten severely worse in the last 6 months or so. Eating inside was difficult for me because one of the employees was singing loudly in the kitchen. As for the food quality, it's generally terrible. My tacos are 90% lettuce(they have portioning tools for consistency, clearly they're not using them), all of the sour cream in my burrito supreme is on one end. To top it off, they get something wrong in my order every single time. Sometimes it's a missing item, sometimes it's the wrong item, and most often it's a missing ingredient I paid extra for. A few of the employees working the window are very pleasant and professional, but most of them are borderline rude with their disgruntlement. Like...I get it, you're a teenager and you'd rather be doing anything other than working at Taco Bell. But that's your job, and you're getting paid to give the customer a good experience. read more

Taco Bell - Chicken Soft Taco - Fast Food Near Me - Phoenix, Arizona

Worst taco bell I've ever been too. Was at this location 3 times my food was wrong each time. The meat was so bad I couldn't eat it once and I wouldn't eat at this location again even if it was free. read more

No workers in front lobby. Couldn't order, went next door to Burger King, no issues there, great service!

Check your bags! They consistently forget to include everything in your drive thru order. I understand once or twice but it's now to the point of 4 out of 5 times. Not going back anymore. read more

This place used to be a favorite for breakfast but lately I've had awful service. The people are always changing, They have been incredibly rude lately. They got an order wrong which I get, we are all human and make mistakes, but the way it was handled was very unprofessional. I was treated like crap, and will not return to this particular location. Too bad, because I love their crunch wraps. I went in this morning and was not even greeted. I was the only one there, and 2 women were gossiping in the back. I had to try twice to get their attention. I will find another location where the people treat their customers with respect. After all it's the customers that are keeping them employed!!! Goodbye to Warner and 48th. Taco Bell! read more

Went inside & waited about 5 minutes before being helped even though no one else was inside, also saw an employee with his mask pulled down below his chin & wiped his nose with gloves on, didn't take them off & kept working. Disgusting, will never go here. read more

The customer service here is very good! All the workers seem very happy and very appreciative of your time. They are usually pretty fast & friendly. Love the workers here. read more

Taco Bell on Warner and 48th st is the worst. I waited in line for 30 minutes. Six cars should not take that long after all it is fast food. I order the $5 nachos big disappointment. Nothing like the serving on the commercial. With the TS of meat and the ts of guacamole and lots of dry chips. I dont know where the cheese was!!!. I called the store and spoke to Conner he did say he was sorry. I had to ask who the manager was he said Charles. Why did he not put the manager on the phone. I really dont think the would make good on the order. I guess I will now need to call the corporate office. They do not deserve a star but I had to give one to post my complaint. read more

Got stuck in drive though line for 30 mins behind 3 cars. Will never be back. I hope mgmt or the owner reads this & gets this store some help read more

So I just went to Taco Bell 40 minutes before close... I manage a restaurant so I know how it gets at the end of the night... But Katrina was the person on the speaker and who gave me my food. She was super personable and happy. I would be glad to have her work for me. My food was good too- at least standard taco bell at this time lol... read more

So, it was 7:30 tonight when we came here at Warner and 48th. Everything including our special orders were done appropriately. The cashier was polite. We thought it was weird that the inside was closed after we came in but ok. My son wanted some cinnamon twists and I was thankful they let us order. When we got them, my son said he didn't like them. I tried one and it was rancid. I let the staff know and the response was "thanks." No one reacted in a way to make me think they'd check into it so I'd have to say beware of what you get there. Who knows how old or dirty the oil is there because I've never tasted anything fried that was that bad. read more

Taco Bell. 15240 N 32nd Street, Phoenix, AZ. Placed an order and received an incomplete order. I called Taco Bell and the person that answered the phone was super rude and basically told me to go to hell. She wouldn't let me talk and talked over me the entire time. Her behavior was unacceptable and unnecessary. Why do you guys hire people with no customer service skills to run your restaurant? read more

Terrible costumer service!!!!!! No greeting (even though we tried to say hi) and when we tried to verify our couple of regular items we're GF, the rude employee replied "nothing here is gluten free". Well sir, corporate Taco Bell begs to differ. We spoke to the manager who obviously didn't care, and walked out. WON'T be back to this location ever!!!! read more

This Taco Bell is one of the good ones. After a long, hard day of work, I always relax by driving through this wonderful establishment. Sometimes, on the way there, I scream the entire time just because of my high-stress job. Most of the time, my voice is almost gone by the time I arrive, but the worker at the drive-thru always asks me if I'm feeling under the weather. I always get the combo with three tacos and a soda. There is nothing that picks up a hard day more than three delicious tacos and a smile from the employees that work there. Sometimes with some polite conversation, I forget the actual hell that I live in because of my career path. Thank you, Taco Bell. read more

I usually don't even write reviews, so i have to be pretty annoyed to even start this especially when i know this review probably won't matter to anyone. i live right down the street so we always go here when we don't want to cook, and they've gotten my order wrong ATLEAST 4 different times. have literally driven home, gotten inside my house, and have to drive back to get my actual order, and they don't even offer anything for the inconvenience read more

I thought the whole point of taco bell is its open late. Not 11pm, or a few minutes before. Boo

How do you review Taco Bell? They are all pretty much the same. I come here for lunch sometimes and it's ok. The location is in a high traffic area. The thing that bugs me is they serve ice tea, but no lemons just limes...really just limes? read more