Five guys is always consistently legit. You know what you're getting and it's basically the same every time exactly how it should be. Hot fresh and consistent read more

No pennies. Well that is fine. They are supposed to round up and down. At my experience today the change due was $.99 and the change I got was $0.95! What? Round down on the change due for every person? Money maker for 5 guys! read more

I'm pretty sure that 5 guys is my favorite chain spot for a burger and fries. The double is way too large so I always get a single with lettuce, tomato, mayo, and onions and a small fry. Always... hahaha I think I've been perhaps 3 times. That said, it's always fresh and super good. I've heard that their shakes are good too, I'll have to try one of those sometime. read more

This is probably the worst Five Guys location I've ever been to. The customer service is terrible. They're rude to customers for absolutely no reason. Even responding to a simple question seems to be beneath them as they brush you off and roll their eyes. Sodas are suppose to come with free refills, but good luck getting them to acknowledge you standing at the counter and actually honor that policy. read more

My mom and I love five guys, it's my favorite burger restaurant, and order it whatever city we are in and this time we happen to be in Orlando. We spent all day at Islands of adventure, and were starving and found a five guys on the way back to our hotel and placed an online order. When we got there we found out it was in a huge outlet mall, so we called the store to get directions to the restaurant. The girl who answered the phone said it was in food court but did not know How to explain how to get to the food court. We circled around the mall and asked all kinds of strangers, and nobody knew where the food court was. To say it was disappointing, is an understatement, seeing as how we were starving from walking around the parks all day. I called back to cancel the order and once again, the girl still could not give me directions and hung up before I could even give her the order number so I do not know if the order was canceled. What a nightmare. Highly disappointed and do not recommend. Like why couldn't she ask a coworker or her manager??? read more

The food was absolutely delicious like every Five Guys I've been to. But the service and work ethic was above par. Everyone worked as a team...basically a beautiful assembly line. I haven't seen people work this hard in long time. Thank u for making my experience a memorable one. I'll be sure to visit again when I'm in Orlando! read more

I believe it was Shamika at the register taking orders and she was a rude as can be. She would yell and be little customers who struggled speaking English and had an attitude while taking orders and not a single smile. There was two gentleman handing the food out that were a pleasure, they made sure we didn't need anything else and looked happy to be there. While the food was great and the rest of the employees seemed happy the Shamika at the register needs to lighten up a bit and be more patient and greeting towards customers to create a more comfortable experience. read more

One thing I love is going to different locations to see if everybody offers that same exceptional service that I get from my location back at home and of course this location does exactly that. They were fast they were funny and made my wait and overall pleasure of course with great food. read more

Five Guys is one of those fast food restaurants that stays pretty consistent between locations. You can expect the same delicious quality with every visit. My cheeseburger was cooked perfectly and taste great. The meat was nicely seasoned and moist. The french fries were hot and loaded with Cajun seasoning. Their serving size is explosive and made my greedy eyes twinkle. The calorie count is perhaps the worst aspect of your dining experience. The cheeseburger that I ordered with lettuce, tomato, ketchup and mustard has over 840 calories. That's before I eat a single tempting Cajun french fry or add a drink. read more

Five Guys - French Fries - Burgers Near Me - Orlando, Florida

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Here in Hawaii, In-N-Out is a big deal. If you go to the mainland, it's necessary to eat at In-N-Out and then tell all your friends about it because it just makes you that much cooler. This past Florida vacation, I broke my Five Guys virginity and dear lord this kicks In-N-Out's butt by miles! I was in fast food heaven. I've decided to make Five Guys the next big thing down here in the islands. You're welcome. P.S. I almost forgot to mention the service! The service was fantastic! The young lady who took our order knew that were Five Guys novices and was so helpful and patient. She even comped our drinks and proceeded to fill our bag 1/2 full of extra fries. I don't know what's in that Florida water, but I need to get me some of that stuff! read more

Five Guys - a burger and fries with ketchup - Burgers Near Me - Orlando, Florida

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A Five Guys hamburger was the FIRST hamburger I decided to eat in, oooohhhh, about 5 years. No joke. I usually avoid burgers like the plague, especially "fast food" burgers, because I am one of those anal "healthy eater" types. Stumbled upon Five Guys and was impressed that the burgers are made from 100% ground beef, no filler, no additives, no nothing. You can see them make the burgers. Hallelujah, it doesn't come frozen from a box! A "regular" hamburger here comes with 2 patties, both about 3oz. You can also get a "small" hamburger which is 1 patty. The regular ones will set you back about $5 bucks and if you order it with "everything" you get mustard, ketchup, mayo, grilled onions, grilled mushrooms, lettuce, tomato and pickles. Lots of other free ingredients can be added too. Very thin, grilled bun. The verdict = DELICIOUS. This could convert me back to a once-in-awhile burger eater. I heard they have opened shop in Canada. Yay. (Their fries are apparently award winning...but I didn't try them) read more

One of the employees was extremely rude to me for no reason. I just ordered my food like normal and was standing waiting for it and the employee putting the orders together kept on starting back at me. For the person before me she handed them their order politely and said have a nice day. For me she just handed me the bag and didn't say a word. Then I come back for a refill that same employee just looks at me like I'm crazy or something. All I did was ask for some more ice since the cup was empty and she just looked right at me and yelled "PLEASE?" And wouldn't give me the drink unless I said please. I don't understand- I wasn't rude or anything and she just came off as super aggressive to me for literally no reason. Only giving it 2 stars because the food was good read more

Nestled amongst the amazing outlet stores and the largest mass of un-ironic Ned Flanders moustachioed patrons, lies a genuine Five Guys Burgers and Fries. The idea of gorging on a burger prior to trying on Banana Republic dress pants didn't sound appealing to me but my inner-Yelper spidey sense kicked in and I had to try it. Besides, a person I trust implicitly with these things, swears it's her fave. The verdict? Pretty damn good! I realize that MAYBE I'm not getting the ultimate experience in an outlet mall food court but when you establish a brand name synonymous with quality, you have to stand behind every place you put out there. I had the small cheeseburger with nothing on it. I wanted to compare it with the Burger's Priest, my penultimate burger reference scale. http://www.yelp.ca/biz/the-burgers-priest-toronto#hrid:vb62-8XeLbTdm2LujTscmg/src:self This "small" burger was extremely generous and freakin' delicious. The fresh ground meat and cheese were exceptional but not the best burger I'd ever had. Still, the fact that you can get quality like this in a food court, speaks volumes. Yay, I'm a fan! read more

Heard a lot of good things about this place but it didn't live up to much of the hype. It's a tasty burger but it's still just a burger. Nothing too special. It's kind of pricey for a burger but I guess it's because it includes so many toppings which I did like. Toppings include: Mayo, Relish, Onions, Lettuce, Pickles, Tomatoes, Grilled Onions, Grilled Mushrooms, Ketchup, Mustard, Jalapeno Peppers, Green Peppers, A1 Steak Sauce, Bar-B-Q Sauce, Hot Sauce. There's the "little" burgers, which just have one meat patty and the regular burgers have two meat patties. I added hot sauce on mine and I think that's why it came out soggy. I do not like soggy burgers. I think if it wasn't so soggy, I would have enjoyed it more. Tasty but I prefer In-n-Out over Five guys any day. read more

While the food did meet the usual somewhat high standards I have experienced in the past from this carnivores haven the service did not. Stopped by this food court location on 2/6/15 at about 12:30 pm. My wife and I both ordering the little cheese burgers, one small fry, and one regular diet Coke to share. Our order taker seemed to be in a hurry and for some reason wanted to anticipate our order.....Received a regular Coke, regular fry, and had some difficulty getting her to understand the burgers were not the larger double size. The bill was $18.07. I gave her a $20 and 7 cents in change and received $1.93 back. When we asked another employee to replace the Coke for a diet we got the frustrated look from her. As usual in todays retail service world a "thank you" was non-existent. Not at the top of their game in this location. read more

Wow. There are currently 15 patties on the grill and only 3 customers. And the rude employee assured me they are cooked to order. No wonder the burger was overdone and crispy. The bun was even stale. Would not recommend this particular location to my worst enemy. And this is coming from a guy that is usually a big fan of the chain. read more

This is a must for us to go every time we're stateside their burgers are the best and they give you a ton of fries

Patties weren't cooked to order. Fries weren't cooked to order. Meat tasted old. Some of the staff was rude. Manager was not in control of the operation. read more

The customer service is the best here! They welcome us always with a big smile, friendly, so they make my day much better :)) I always have a cheeseburger, that is my favourite, always the same (high) quality, the meat is made so, I love it, so highly recommend this place :))) read more

As always 5 guys is great, really good food and all that, and they're very good at making sure to keep your food separate if you have a wheat allergy (or gluten issues because it's the same thing that needs to be separated) but the fries were a bit burnt and it just wasn't as good as the Altamonte store which is ALWAYS great and on point. read more

I've heard so much about Five Guys and was delighted to come across this location while shopping at the Prime Outlet mall. The burgers are very good. It's real meat, patties like you'd make at home. The fries are salty, crispy goodness. Just lovely, even if you've just consumed a weeks worth of salt in one meal! I'll definitely be back. I heart Five Guys! read more

First time to a Five Guys, and I wasn't impressed. The food was average with just about any fast food restaurant, nothing special. And the price was a bit heftier than your typical fast-food joint, at least a good $11 for one person to get burger, fries and drink. read more

Same great five guys food that I've become accustomed to. This location is housed in the food-court of the outlet mall in. I had been craving something tasty all-day long and was happy to see their logo! read more

I'm hooked : ) First timer eating at five guys, and coming back for more. I'm impressed. Great friendly service : )

If you're looking for a place to use up your cholesterol credits....this be the place. Boy got the cheese burger and I shared a bacon cheese burger. Judging by the speed of how fast the burgers disappeared it was definitely good. Not exactly sure what goes into the burgers but definitely the standard mayo, lettuce, onions, mushroom etc. believe it was the fresh beef that they use that stood out. First time we tried this and won't be the last - sorry mac and BK you guys better watch out for these 5 guys! read more

Five Guys makes a pretty decent burger. I like the fact that if you have a wheat allergy they'll separate everything. The fries are a little bit overcooked but that's okay. read more

Fries were burnt and looked greasy, burger was ok but nothing special. The burger with fries were about $10. On the plus side, the fries portion was sizable, it can be shared by 2 people. However overall, It didn't seem much different from other fast food places. read more

The bald black lady in the back started yelling at me to stop skipping the line when i was ordering with a group on 1 check made my experience very uncomfortable. We ordered 5 burgers all numbered wrong. My bacon burger had 0 bacon but was smothered in ketchup and mustard. We also ordered a bLt and the tomatoes were going bad they had black spots on them very back quality and a shame to the rest of the franchise needs proper management. read more

Five Guys is a great place to snag a burger on your shopping adventures. Located in the food court at the Premium Outlets, it does get flooded with tourists easily. This would be a five star review if only it were in a bigger location. But if you had the time to wait, this is a burger worth waiting for. If you're like me who works in the mall, this isn't ideal for your lunch breaks because of the wait. read more

best food court food ever . had the burger wrapped in lettuce . with mushrooms and cooked onion try to get that Mc Donalds .I think not . fries a also very good . read more

Specifically drove here after going to another 5 guys that said it was open but was under remodel. Arrived 30 minutes after posted opening time and they said they would not be open for another 20 minutes. Bad management, never even got to taste the food. read more