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    Five Guys

    2.9 (489 reviews)
    ModerateBurgers, Fast Food
    Closed 11:00 am - 10:00 pm

    Order Five Guys Takeout or Delivery

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    FIVE GUYS ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Classy
    Good for kids

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    Thomas P.

    I did an UBER eats order for my boys, who said burgers sound good! Too much turkey yesterday! ( Thanksgiving) I see they have a buy one get one free! Order a kids burger, a regular cheese burger everything on it and only get one?

    Bacon Burger
    Kim A.

    The worst burger! Ordered the bacon burger but there was zero bacon. No quality control. I called to inform them about my situation and the shift manager didn't know what to do and said he would have another manager call me back. no one ever called. See pics!

    Ducts dripping from freezing temperature

    The burgers are great, love the milkshakes. but it is so freezing cold inside this place it's unbearable.. there's literally frost on the windows and condensation dripping from the ducts. maybe turn up the temp and more people will come inside. I feel bad for the poor employees subjected to this too!!

    Terrible order accuracy. Placed an online order that was very clear for three burgers. ALL THREE BURGERS WERE MADE INCORRECTLY and we did not realize it h til we got home. Called the Mililani store and central customer service. No answer at any number. Terrible order accuracy and customer service. Will never go here again.

    Violet B.

    Cheese Burger all the way without mushroom and pickle. Delicious- the beef Pattie's are so moist. Service was good too. We asked for them to cut the hamburger in half and they did it nicely.

    TOO MUCH CAJUN SEASONING WHY WOULD YOU SERVE SOMEONE SOMETHING U WOULDN'T EAT 9:38 AND WONT answer the phone and they close at 10pm
    LaMarion B.

    Overly seasoned fries THIS SHOULD NOT BE SERVED TO ANYONE CALLED TO SPEAK TO MOD AT 9:38pm they don't close til 10pm and no one wants to answer the phone

    Grilled cheese, add patty, lettuce, and grilled onions.
    Kristy N.

    First time here, ever. And I live Mililani. I was hesitant because it was so pricy. I ordered the grilled cheese, add patty ~$4, free add ons, I added lettuce and grilled onions. Large fries, and regular drink. My bill totalled $25! Though to myself, this better be the best thing ever. First bite, instant goodness!! I mean, I already LOVE grilled cheese. And this was amazing!!! Definitely want to go back for the burger but it'll be a day to TREAT myself. It's so pricy!!

    cookies and cream shake
    Angel H.

    I'm a townie and there isn't a Five Guys in town. I'm always happy when I see this chain. Today, I was at the Mililani Town Center and had to stop by. We had just ate at another location, but I needed to get my milkshake. Five Guys has the best shakes, not too thin and not too thick. It's just perfect made with high quality ice cream that's not overly sweet. I ordered the cookies and cream and it was delicious. I also got some fries with it. Their fries were never my favorite. I like my fries crispy and theirs is not, even though it's fresh out of the fryer when you order it. Their fries also contains the skin which is fine by me. There was only one worker working behind the counter and making the food. Luckily, it wasn't busy. She took our order, made our shake, then fried our fries. She was nice and asked how everything was. It was good, no complaints.

    Food comes in a bag ...oh well for presentation ...
    Scot U.

    My 2nd time there and my rating has not changed. Kind of average food, much above average prices, and below average service. When ordering the burgers, the server seemed a bit irritated that we did not order in the following exact sequence: A. little burger, B. toppings, C. little cheese burger, D. toppings, E. fries, F. Regular or Cajun. Started the order with "I would like a small hamburger and a small cheese burger..." and then got somewhat irritated(ly) cut off by the person taking the order. Burgers were *okay*. The toppings made it taste better. Fries were really salty and had to kinda rub most of it off with the napkins to hopefully keep the blood pressure down! So *meh* - I think for the price and the food tastiness, I would recommend Teddys up the hill in Wahiawa instead...

    Salted caramel
    Roz M.

    To get my husband to go riding with me on an errand I had to get him a milkshake from somewhere. A milkshake from McDonald's, Jack in the Box or Five Guys are the only places in Mililani that we know of. Depending on the quality of milkshakes is the price that you will pay. Therefore, we had a discussion about this as we drove to my errand. After my errand was completed, I had to owe him the milkshake that he craved for. Lol. Jack in the Box and Five Guys was within walking distance. We walked over to JITB first. Their limited flavor of milkshakes did not appeal to us, and so we decided to walk over to FG. All I can say is, WOW!!! They had a whole section dedicated to milkshakes. So many different choices. It took me a minute to look over and finally decide which milkshake would go home with me. As we waited only a few minutes, our milkshakes were done in a jiffy. I ordered the salted caramel and it was UNBELIEVABLE!!!I want another one now. Lol. My husband and daughter ordered a malt flavored one. They really enjoyed theirs as well. The prices are a little more than McDonald's and Jack-in-the Box, but it was worth every penny. It was a nice treat for us. So, if you are craving for a delicious milkshake, head on over to Five Guys. You'll thank me for that!

    MaryAnn C.

    Except for their milkshakes and fries, other items are just so mediocre. Burgers were soooo so bland and very oily! For the price we paid I could've made a more tastier burger at home but we chose 'convenience' lol and plus we were already in the area after work and was tired... we just chose to dine in. Also, their employees seem to have a "I do not want to work here" vibe. I've been to the other locations too and found that all of them share bland sad burgers unfortunately.

    Cheeseburger with all the way toppings
    Marisa G.

    Five Guys came to Mililani in June 2016... and today was my first time here (please don't judge me)! My bf and I haven't been to Five Guys yet, so we decided to give it a try! There was a few customers waiting outside for their order so I'm glad they weren't completely slow! My bf and I decided to share a cheeseburger with all the way toppings. We asked how big their large fries were and the guy showed us the cup size, so we got that and a coke to drink. I skipped the milkshake because I'm kinda sensitive to lactose and I don't think milkshakes are worth the stomach cramps lol! I didn't get to take pictures of the menu or anything else because I got thrown off when the cashier asked if we were visiting... LOL WTH?! First, we're in a pandemic so people should not be visiting and even if they were visiting, idk what tourist would come all the way to Mililani just for Five Guys?! And then he figured out this was our first time here which made it more awkward... Haha!! I thought the food was okay. It wasn't bad, but it wasn't great. It was definitely super pricey and wouldn't suggest it haha! The cheeseburger was super filling. We shared the burger and still had a little bit leftover. There was soooo much fries!!! And the free peanuts (available upon request) were either soggy or stale :( I was looking forward to crunchy peanuts! I'm not quite sure if I'll come back, but maybe I will :)

    Cashier counter
    Paul H.

    Our group has been here a few times after golfing and every time we've had a good experience. Easy to order and good amount of variations to their burgers and once ordered they jump on making your order. Thought they're a little more pricy than McD's or BK, it's not an inexpensive meal but four guys having burgers, sodas, and sharing two orders of fries runs you about $70+. It's an occasional splurge not an every day or weekly occurrence. It's good and I'd obviously go back again and an additional bonus is there's a charging station for my ev car that's free.

    Salted Caramel Milkshake

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    5 months ago

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    22 days ago

    No condiments area. No overflowing fries in the bag like it used to be. Peanuts hidden in unmarked bags.

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    8 months ago

    Good food always consistent. Don't know why they have bad reviews it is fast food after all. They do the job and they do it right.

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    2 years ago

    I ordered delivery thru the website and they didn't pack 1 cheeseburger. Nobody answers the phone and I literally called 20x! HORRIBLE!!!

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    1 year ago

    Service was horrible. No communication on the line. And had ordered my food well before their opening rush. Don't be sorry. Be better.

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    Mega-Load Burgers - Three Lil Pigs

    Mega-Load Burgers

    3.1(19 reviews)
    0.6 mi
    $$

    See that pineapple bowl in my profile picture... I give it…read moreto you for the picture worthy. Everyone at eat the street asked me which truck it was from. Not gonna lie it was a good sell gimic until I tasted it. Yup.. It's picture worthy but no way is it worth it! Went to Eat the street at makers and tasters. The line was long to get it. $10 for the garlic shrimp fried rice in a pineapple bowl well literally half a pineapple, stems and all. The shrimp was bland, rice was bland... Shrimp literally just had garlic powder flakes on it with no taste. Ok the shrimp was plump... I give you that. Rice was just rice and peas??! THATS IT?! Come on!! Everything was blahhhh! Maybe they improved... I dk. Maybe it was just too busy and you lacked on mine? Giving you benefit of the doubt but really I wouldn't spend that $10 again.

    I've had their food at a few different food truck events. But last night had me so heated I'm…read morewriting a review less than 12 hours later. Last night I went to the food truck event at Kapolei Commons. I waited in line for about 10 minutes-nothing outrageous. But then I had to wait for my food for over 30 minutes. Even though I provided my name during checkout, employees were just calling out the name of the dish. Then everyone who ordered that dish was supposed to raise their hands. Then the employee just randomly selected the customer. The girl waiting next to me has been waiting for 3 dishes for over 40 minutes. And worse yet, the orders weren't coming out together. The family next to me waited over 20 minutes for 3 dishes so the first dish was cold by the time the last dish came out. At one point an employee asked everyone to raise their hands if they ordered the garlic shrimp dishes. After 22 people raised their hands, the employees started talking about how they different have enough pineapples. The employees obviously weren't working well together-the employees outside the van kept yelling at the employees in the van. Last night was definitely my last time eating here!

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    Chili's

    Chili's

    3.5(719 reviews)
    0.1 mi
    $$

    stopped by Chili's in Mililani Towne Center for lunch, and it was exactly the kind of experience…read moreyou hope for when you revisit a place after years away. The food delivers everything you expect from Chili's -- bold flavors, comforting classics, and sauces that absolutely hit the mark. Their ranch, queso, avocado, and mozzarella sauces were all on point and really elevated everything I ordered. The menu has definitely changed since the last time I was here, but in a good way. Plenty of options, and everything felt fresh and familiar at the same time. Around 1:00 pm the restaurant was surprisingly quiet, which made for a relaxing lunch. The space was clean, comfortable, and well-kept. A special shoutout to my server, Daphne. Even though she's still in training, she was completely on top of things -- attentive, friendly, and confident. She made the whole experience even better. Overall, a great choice for lunch and a solid reminder of why Chili's remains a go‑to spot for casual dining. Marie

    Service from the beginning was not so great, but the server that served us was good…read more The host was pretty rude from the start, while checking in she asked if the whole party was here and I said they are in the parking lot making their way in. Then she replied, "well they need to be all in here!", as soon as she said that my whole party was outside waiting, I then told her we are all here, she looked at me rudely and said, " well you have to wait, we are still getting your table ready!!" If you're the first person the customer sees you need to work on the way you talk to them and you need to work on your attitude. Our server on the other hand was very attentive and made sure our drinks were filled. Our orders were taken in a timely matter and food came out faster than usual. Food was good and I enjoyed the rack of ribs. The ribeye steak was also good and also enjoyed the loaded potato soup (pricey for the cup of soup). All in all at the end of the night we left full and content but the experience we had from the beginning was so unpleasant.

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    Chili's
    Chili's
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    Five Guys - burgers - Updated May 2026

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