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Five Below

4.0 (1 review)

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2 years ago

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Kohl's - The main reason I visit Kohl's: Amazon Returns!

Kohl's

(56 reviews)

$$

I've been a Kohl's customer for many, many years, but no longer. I doubt I will buy anything here…read moreagain. They so rarely had my size in Levis that I just stopped looking, anyway. I can go to the Levis website and order the exact pair I want in my size and they will be on my doorstep in a day or two. So why bother coming to Kohl's anymore? Amazon Returns. A few days ago, I was here for an Amazon return and they handed me a coupon for 20% off my purchase at Kohl's. So I thought I'd use it. In a nutshell, that 20% off coupon Amazon gives you is bullshit. Allow me to explain... I went to the area where all of the men's sportswear clothing used to be to discover that there wasn't much to choose from. There was a lot of Champion gear, but their track pants felt like burlap. Seriously. Burlap. Nevertheless, I found a nice pair of Under Armor joggers. Good enough. I also found a Yellowstone board game (a gift for my parents - they love the TV show - shush, don't tell'em I got'em that until after this Christmas). My wife got some bras. So three totally unrelated items: pants, bras, and board game. While checking out, however, we were informed that we wouldn't be getting 20% off of anything because the coupon wouldn't work for the things we wanted. It says it all right there, in that tiny font wording on the coupon that no naked eye can read, the giant list of everything in the store that the 20% doesn't apply to. After I took the coupon home and put it under my microscope so I could read it, I would venture to say that the 20% off coupon does not work for 95% of the stuff for sale within Kohl's. After paying a lot more than we thought we would have to pay for our stuff, we were walking out when I noticed that there was a second larger location for the rest of the men's sportswear on the other side of the registers, hidden behind all their Christmas stuff. Silly me! Why didn't I just look behind the mound of Christmas swag back where the women's clothes used to be for my men's pants?! This store sucks. Unless there are some big changes, I doubt Kohl's will be around much longer. This place continues to go downhill, year after year. I seriously doubt that putting a Sephora in the middle of the store will save them. I remember when Blockbuster Video tried to save themselves by having a Radio Shack outlet that sold a small selection of cords, batteries, adapters, etc. in some of their stores. That did not work out for either of them in the end, and I predict history repeating itself in the end with Kohl's (Sephora may survive, though). Hopefully, by the time Kohl's goes under Amazon will have a drone service available to pick up my returns in my driveway.

This is a new location for Kohl's and is well stocked and clean compared to other Kohl's stores in…read morethe area (looking at you, Round Rock). Shelves were organized and the aisles were clear and uncluttered. Service is about average, decent but nothing exceptional. Overall it meets the standard.

JCPenney - This is a deal?

JCPenney

(50 reviews)

$$

I had a 2:15 PM appointment and carefully planned this shoot because my daughter was visiting and…read morehad a limited window before needing to catch her flight. We coordinated outfits and paid for professional makeup in advance to be fully prepared. When we arrived, we were told the studio was over an hour behind schedule because one employee arrived late and another did not show up. Due to the delay, we were forced to cancel the appointment, as my daughter would not have been able to complete the shoot before leaving for the airport. All we received was an apology. There was no accommodation, rescheduling priority, or compensation, despite the inconvenience and financial loss. The cost of the makeup alone exceeded the price of the photo shoot, making this experience especially frustrating. Scheduling and staffing issues happen, but when clients invest time, money, and careful coordination for a meaningful moment, better accountability and customer care are expected.

I hated JCP as a kid, and today I decided I still hate it as an adult. This particular location…read moreseems like it's going down the drain and might be closed for good soon, except that they're doing renovations on only the middle of the store for sephora. Disgusting changing rooms featuring trash, clothing tags, and glitter from prom dresses littered all over the floor. There were stains on the carpet and chairs, and the wallpaper was peeling off. Weird smell. I felt like I couldn't peruse at my leisure because there were so many employees around talking to each other. There was a female employee staring at me as I walked into her bra section, and only after I said hi did she say hi back. I didn't feel comfortable there, and then a male employee came over ~to the bra section~ and they started laughing and talking together. I just left. I did find 2 pairs of pants that were on such a hefty sale that I only spent $20 for both, but I really don't think it was worth the terrible experience.

Nordstrom Rack

Nordstrom Rack

(150 reviews)

$$

I was in the middle of a full on fashion emergency for a gala, and Nordstrom Rack may have saved…read morethe day. The dress I originally planned to wear did not work out, so I ordered another one. It's technically floor length, but I'm 5'10" so it stops at the ankle instead of covering my feet. So now the shoes have to be stunning enough that no one will even notice the hemline. I ordered a pair on Amazon that were supposed to arrive Friday. Then I got the dreaded update that they were delayed to Saturday... at 10 PM. Well, that's not going to work. So I made the mad dash to Nordstrom Rack Saturday morning. I walked in with low expectations, fully prepared to hit multiple stores before finding anything close to what I needed. Instead, I found the most gorgeous Badgley Mischka crystal pumps. They're slightly bigger than my normal size, but that actually works in my favor. They're comfortable, my toes can move, and I can already tell I won't be plotting my escape from them halfway through the evening. While I was there I grabbed a strapless bra and even found a formal bag that works better than the clutch I originally planned to carry. Sibyl at checkout was the perfect finishing touch to my morning. Friendly, outgoing, and genuinely helpful. The whole experience felt like the Nordstrom culture of service I studied back in graduate school.

Do not count on receiving anything you order online. I ordered an evening gown online. When the…read moreitem didn't move from Processing to Shipped, I called to make sure all was well. I was told that the item was in stock and would arrive within a few days. THE VERY NEXT MORNING, I checked on the order and it was canceled. No email, no phone call, just canceled. When I called customer service, I was told that if an item says "only a few left," I should be suspect that the order will be canceled. WHAT? In other words, don't count on receiving your order until it arrives, and don't bother to call and check on your order b/c we'll just tell you it's being shipped. Twice now this has happened. I expect better from Nordstrom.

Marshalls

Marshalls

(43 reviews)

$$

This will be my main Marshalls! I like the other locations, but this location is better. I don't…read morelike saying that, but it's true. The selection of soaps is plentiful! I l love the Castelbel brand soaps, and I was able to get all of my favorite scents. Plus, the popular clothing, purse, and shoe brands were here too. I was also searching for some furniture pieces, and I have my eye on three different sets. Now I have to decide which one. That's a nice problem to have. Also, the wide range of colorful pots and pans caught my attention, too. I moved over to the comforter and sheets; they were very pretty. I like the prices on the sheets; given the high thread count and the fact that they were sateen, the prices were pretty reasonable. I even saw some candy I really like. But most of all, I found my soap. I even convinced the cashier to try it. Yes, this will be my go-to Marshalls!

This is a standard Marshalls, but noticeably cleaner. Somehow, the staff at this location manages…read moreto stay on top of keeping all the shelves and racks pretty organized. It's always neatly arranged which makes it easier to try to find the things you need. The pricing here is solid, just like a typical Marshalls. I like coming here for random not-quite-necessity type things like dish sponges, dog toys, and hangers. I am also huuuge fan of the snack aisle in every discount department store. Random chip and popcorn flavors are typically available. Plus there are the syrup flavors! You can typically get a zero sugar syrup for coffee or other drinks. If you can get the Torani brand in a glass bottle it's a great deal. The glass elevates the vibe for me.

Five Below - toys - Updated May 2026

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