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    JCPenney

    3.1 (50 reviews)
    Closed 10:00 am - 8:00 pm
    Updated a few days ago

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    Reviews With Photos

    Angela P.

    There's nothing more wonderful than Christmas shopping at a store where the customer service is outstanding! We decided to take advantage of the many sales here today. It started with Nakeesha in jewelry. Her professionalism and cheery demeanor made for a relaxing and fun shopping experience. We purchased an item in another area of the store and were checked out by a customer service agent named Claudie who also greeted us with a beautiful smile and excellent customer service. I don't know what JCPenney is doing but other stores and restaurants should follow their example and hire true professionals to work for them.

    This store is ALWAYS A DISASTER!!!!!
    Tracey T.

    This place is always a mess. I love Penny's clothing, but I hate shopping in their store!!! I've never been in here when it's not a complete mess!!! I used to work at a Penny's in Seattle, and we kept our store CLEAN AND TIDY!!!! If I were the regional manager I would fire everyone and start over!!! They need to hire employees that have pride in their store! This is ridiculous!! Maybe it's a matter of not having enough employees.... but do something!!!!!!

    Will M.

    Purchased my curtains here in the draperies department. Had an exceptional experience. Tammy and Linda were the sales associates that guided me through the process and I could not be happier. This store has a great selection of draperies and rods to choose from, great prices, and they will come to your house and install the rods too. I'm so happy I chose to work with JC Penny for this large home purchase. Go see Linda or Tammy and they will offer great customer service and advice!

    My favorite Sephora location

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    4 months ago

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    3 years ago

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    4 years ago

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    1 year ago

    Good selection of clothes at very reasonable prices! And a Easy check out experience!

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    5 years ago

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    2 years ago

    Tech Ridge Ctr store does not answer the phone, message keeps repeating the operator is not available

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    7 years ago

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    8 years ago

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    7 years ago

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    6 years ago

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    6 years ago

    Photographers were poor at their job and customer service. Will never come back. We waited forever.

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    9 years ago

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    4 years ago

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    9 years ago

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    10 years ago

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    7 years ago

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    11 years ago

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    10 years ago

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    11 years ago

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    7 years ago

    Fabiola was so sweet and helpful. I love this location because its not in a mall, parking is easy & the store is easy to navigate around.

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    5 years ago

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    8 years ago

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    9 years ago

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    15 years ago

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    8 years ago

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    6 years ago

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    12 years ago

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    14 years ago

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    9 years ago

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    6 years ago

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    18 years ago

    Go the JC Penney Techridge location. Get some curtains/sheers/drapes. They have the biggest selection ever, and friendly specialists.

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    8 years ago

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    13 years ago

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    11 years ago

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    13 years ago

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    16 years ago

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    7 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - JCPenney

    Review Highlights - JCPenney

    I really can't say enough positive things about this Sephora location inside JC Penny's...

    Mentioned in 7 reviews

    Read more highlights

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    Allandale

    Alright, so it took me about six years to return to this place because I had some major PTSD from…read morean employee (who still happens to work here unfortunately). However, this time was a lot different and I was able to find the perfect gifts for my friend's birthday as well as fun items for myself. It seems like the selection has remained the same although Atown is keeping up with current and modern trends. For example, there were a lot of ICE based items tucked away as well as current celebrity crushes who are on everybody's minds. The coolest thing I found was a James Talarico candle but other than that, a lot of the items that were for sale were pretty kitschy and I believe they are the same wholesale items I have seen before. I must shoutout the incredibly helpful service from Audrey who went above and beyond to help me find items for my friend's birthday. She was super sweet, and I would've been wandering around the store aimlessly if it wasn't for her direction. Additionally, she even came up with combination gift ideas which was pretty sick. Atown is lucky to have her! I think my PTSD is no longer because of her assistance. Great store, unfortunately high prices. However, no one does it like Atown!

    Shopping local for stocking stuffers for the wife and the former teen. Shana was with me so we…read moreseparated, this place has so much stuff, almost too much, it can be overwhelming and you know you missed things. There are 3 or 4 separate areas you can visit and they have things from locally made earrings and art to coasters, desk plates, rubber ducks of famous people, religious candles with random famous people, funny socks, clothes, and so much more. The staff is friendly and outgoing, they even had a woman at the door greeting you and offering you a hand basket if you wanted or needed one. There were 3 or 4 cashiers and at least one lady walking around greeting you and seeing if they could help. It is pricier then your chain store but the products are cooler, unique, and many times locally made. Things you can't get at other stores or amazon. Like so many places, it's one downside is parking. It is a small lot, if you part in front you basically have to back in to spot blocking traffic or back out into traffic. There is a small side lot that is better but you basically have to 3 point turn out of that spot. Always willing to pay a bit more to support local. We don't get out of our area/comfort zone much but we do love this place. #Supportlocal

    Nordstrom Rack

    Nordstrom Rack

    (150 reviews)

    $$

    I was in the middle of a full on fashion emergency for a gala, and Nordstrom Rack may have saved…read morethe day. The dress I originally planned to wear did not work out, so I ordered another one. It's technically floor length, but I'm 5'10" so it stops at the ankle instead of covering my feet. So now the shoes have to be stunning enough that no one will even notice the hemline. I ordered a pair on Amazon that were supposed to arrive Friday. Then I got the dreaded update that they were delayed to Saturday... at 10 PM. Well, that's not going to work. So I made the mad dash to Nordstrom Rack Saturday morning. I walked in with low expectations, fully prepared to hit multiple stores before finding anything close to what I needed. Instead, I found the most gorgeous Badgley Mischka crystal pumps. They're slightly bigger than my normal size, but that actually works in my favor. They're comfortable, my toes can move, and I can already tell I won't be plotting my escape from them halfway through the evening. While I was there I grabbed a strapless bra and even found a formal bag that works better than the clutch I originally planned to carry. Sibyl at checkout was the perfect finishing touch to my morning. Friendly, outgoing, and genuinely helpful. The whole experience felt like the Nordstrom culture of service I studied back in graduate school.

    Do not count on receiving anything you order online. I ordered an evening gown online. When the…read moreitem didn't move from Processing to Shipped, I called to make sure all was well. I was told that the item was in stock and would arrive within a few days. THE VERY NEXT MORNING, I checked on the order and it was canceled. No email, no phone call, just canceled. When I called customer service, I was told that if an item says "only a few left," I should be suspect that the order will be canceled. WHAT? In other words, don't count on receiving your order until it arrives, and don't bother to call and check on your order b/c we'll just tell you it's being shipped. Twice now this has happened. I expect better from Nordstrom.

    JCPenney - deptstores - Updated May 2026

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