Such a worst customer service over the phone. They have so much noice like their phone is in thE kitchen and when you're calling and they can't hear you, they just hung up on you. read more

This review is simply for my waitress KATE... nice bubbly attitude. Great Customer Service from as soon as I sat down. I'll be back

Honestly, I was surprised at the quality of food here. It feels like an IHOP, but the quality and taste was so much better than any other chain brunch place. I ordered eggs benedict, and loved it. It came on a crispy warm bread, with a lot of veggies and a delicious spring mix salad. My boyfriend had the biscuits and gravy and it was surprisingly not as heavy as I imagined, but still had that full satisfying taste that you'd imagine from biscuits and gravy. The service here was also very good; I asked for light hollandaise on my order, and our waitress kindly pointed out that I could get my sauce on the side, which was perfect. I'd come here again for brunch, and definitely would recommend it especially for larger groups. read more

First Watch - Eggs benedict with hollandaise on the side Biscuits and gravy! - Breakfast & Brunch Near Me - Plano, Texas

Had heard about this place and decided to try it out since I was in the area. Had the pumpkin pancake breakfast. Very disappointing. Pancake was barely warm. As you can see in pic, the butter didnt even melt throughout the entire time I picked at eating the pancake. Also the potatoes were somewhat burned. I picked out the better pieces to eat. I wouldve mentioned it to the server but she NEVER came by to check on me once the food came out. In fact I waited over 10 minutes for my check and finally gave up and went to the front to pay without it. The nice lady at the register did try to make things right and ended up giving me a card for a free meal next time. However...1) I live about 20 miles away and 2) I just didnt think it was all that great (flavors). read more

First Watch - Room temp pancake and burned potato pieces - Breakfast & Brunch Near Me - Plano, Texas

We tried First Watch while vacationing in Florida and was informed they had a location in Plano. How did we not know this??? First weekend back home we went to First Watch. Just as good as Florida. We literally ordered the exact same meals, including drinks and it was as delicious as our first experience. read more

See all

Family ate lunch here today about noon. Pleasantly greeted when entered the restaurant doors and advised of a short wait. We received a text within a few minutes that our table was ready. Seated at a nice table which wasn't overly crowded together. We mainly ordered breakfast items -waffles, pancakes, bacon, scrambled eggs and the like. One child announced halfway through their chocolate chip pancake that this was the best chocolate chip pancake they had eaten! I had the grilled Roast Beef and Havarti sandwich (very tasty) and a bowl of tomato soup. Service was great throughout and server made several suggestions of items and ensured the kids needs were addressed as well. As this is waaaaaay outside of our normal dining area in DFW, likely will not be back - unless we are headed to/from something up Hwy 75 again. But would highly recommend it, based on our experiences today. Glad to see a First Watch in DFW area, we have eaten at First Watch in the Lawrence, KS area previously and always had good experiences as well. read more

Hands down best avacado toast. Perfect for families with kids as the menu is pretty great for everyone. Very family friendly atmosphere and perfect brunch spot read more

First Watch - I really should try a different meal but I can't stop getting the avocado toast! I also tried this new mint and passion fruit drink! - Breakfast & Brunch Near Me - Plano, Texas

See all

Great food! Nery was our server who was great! Food came out fast! Very chill setting!

Yummy in the tummy! I love this place. Server was super friendly and attentive. Food was perfect and so reasonably priced. I had a half roast beef sandwich and a honey pecan chicken salad combo. Both were perfect! The bread on the sandwich was so delicious! And I adored my salad, huge pieces of avocado and a super yummy dressing! Took half to go because it was so much food! Would highly recommend. Also, they don't offer straws unless you ask for them so props on being eco friendly! read more

Even though this part of a chain of restaurants they run it like a mom and pop. That is a good thing. Same folks working here since we first started coming here a few years ago. Always good food and service. Love their breakfast! read more

Lots of potential, poor execution. This place replaced "The egg and I" which used to be there. But they retained the breakfast concept which my wife and I really like. The atmosphere is well crafted, casual and comfortable. The staff was really nice, and the menu bountiful and mouthwatering. However when we got the food is when I felt some glitches in the execution. The green leaves on the side of the omelette were only one type ( Arugula I think), without any dressing. I could have taken those down my throat, if some of them were not rotten. It happens to my leaves all the time when I keep them for more than a couple of days in my fridge, but I don't expect to be served with them in a restaurant. But to be fair, the omelette was good, the toasts fat and buttery and the cranberry pancake big and hearty. read more

First Watch - Menu page 1 - Breakfast & Brunch Near Me - Plano, Texas

See all

Hoy cow this place is good! I like avocado toast in breakfast joints, but the avocado toast here is on a different level, like 12 out of 10!! Check out my photo with basted eggs and perfect seasoning. Picture perfect? Um yeah, you can frame mine... $1 royalty please... read more

First Watch - Avocado toast with basted eggs - Breakfast & Brunch Near Me - Plano, Texas

I am very sympathetic to the restaurant industry, between staffing and supply chain issues, it's a tough business to be in. I have never been an "upset customer" based on these circumstances. I will not make any assumptions about how first watch is doing in these areas, all I can do is tell you that for the second visit in a row I have had the same exact experience which is enough for me to never come back. Unexplainably slow service followed by cold food. For the second time I witnessed another table with the same amount of people seated after us, get served before us, get their drinks before us, get their food before us and are able to leave before us. It's hard not to get annoyed by that. I was with my daughter and ordered a kids pancake and I ordered oatmeal with a side of crispy bacon. I honestly can't think of a simpler order to expedite on their menu. The fact that it all came out cold leads me to believe it sat in the window waiting for service. Luckily my 5 year old could care less about a cold pancake but I personally prefer my bacon any other temperature but stone cold. It took forever to get new bacon, when it arrived it was soggy anything but crisp bacon. Round three was obviously my same bacon microwaved. I know this because we have all microwaved bacon and it comes out chewy, not crispy. The food here is not good, not even a little bit good. The service is worse (or my luck is because I saw others receive good service). I was charged for the bacon, by the way. Picture of the greasy plate of bacon I left behind for your viewing pleasure. I'll throw in the mystery rock looking substance from my oatmeal. read more

First Watch - Mystery black substance from my oatmeal. - Breakfast & Brunch Near Me - Plano, Texas

See all

First watch is one of my favorite brunch spots. Today, my family was served by Kate and she is absolutely wonderful! She was very thoughtful and catered to the needs of our 5yo twin boys and 9yo princess. She made it an enjoyable experience for us all! The food was great as well! The crab cakes Benedict was delicious! read more

First Watch has the most AMAZING food! I love how fresh it is and the staff is so friendly and accommodating. Kate is awesome and really helped my picky boyfriend find something he likes! Thanks Kate...we'll be back! read more

Mohammad was a good waiter even asked if we needed new silver ware a second after a knife was dropped. There was too much food on my plate of banana crunch pancakes, turkey sausage, and over-hard eggs. The pancakes were a bit sweet so I stole some potatoes from my breakfast mate. read more

First Watch - Breakfast & Brunch Near Me - Plano, Texas

See all

We love this place!!! Never had a bad experience, and the food is awesome!! The morning juices are very good and the coffee is perfect. Come early because it gets busy quick on Saturdays. read more

First watch is one of my favorite restaurants. Fresh farm to table food at a decent price point. My favorite items to order are their sandwiches and fresh seasonal juices. Their sandwiches are piled thick with meat, cheese, and arugula. I enjoy the use of arugula on the sandwich because it adds friction to the stack so the toppings don't slip. The side salad is beautifully glazed with a olive oil vinaigrette. Their seasonal juices are an amazing pick me up. Fresh, tasty, lovely! I highly recommend coming to this sweet restaurant. Tip: weekends are crowded! Skip the line and put your name in online and wait from home! read more

First Watch - Monterey Club with roasted potatoes instead of salad. - Breakfast & Brunch Near Me - Plano, Texas

See all

We had a really great experience at first watch on a beautiful Sunday morning. We joined the yelp waitlist and we're seated in about 20 minutes at around 11 AM it was fairly busy but they flip tables pretty quickly. Our waiter was very nice and he started us off with a pot of coffee for the table and waters all around. I really liked the Decour of this restaurant it was very farm house ask very clean and spacious and had a good amount of tables. Our party of three order the Asian pork belly bowl the traditional breakfast and the avocado toast. The traditional breakfast was great and came with a choice of bacon toast and eggs. The avocado toast was definitely a highlight it seem to have a whole avocado spread over thick Texas toast with a drizzle of olive oil flakes salt and a side of a lemon wedge. The toast also came with two poached eggs in my opinion they were too runny, but I prefer hard-boiled eggs anyways. The pork belly bowl had a good mix of flavors and the pork belly was cut up very small pieces that were very enjoyable and crispy. The quinoa and assorted grains in it were excellent and had a maple flavor. Overall a great breakfast experience and one that I would go back to again when visiting Plano. I highly recommend this restaurant. read more

Had delivery from here so I didn't demerit points for the temperature, but the food was just not tasty. The personality of every dish we had was "onions" and that's pretty much it. Roast beef sandwich tasted like onions exclusively, chikichanga was almost all onions, and the salmon frittata was onions too (with only 2 chunks of salmon in the whole thing). So bizarre. Won't try again. read more

I came in Friday on one of their first opening days with a full training staff in place. Had scheduled breakfast with a friend thinking it was still the Egg & I. What a difference in atmosphere, decor and menu! The Egg & I is one of those safe, dependable places where you can count on good food, and maybe even a light early crowd with few other patrons to take away from your service or drown out your conversation. My dining friend was familiar with First Watch from other cities and had a good impression of the place. You know you're in for a different experience when they bring out ice cold water in an old style clear milk bottle and syrup in an antique-inspired clear glass dispenser. Specials of the day are on a large chalk board and the decor has an inviting look with medium wood accents. Service, which was under the watchful eye of a trainer, was very friendly and welcoming. The menu is broad with a number of interesting options so be prepared to actually read the menu, not just find a familiar dish by the name or heading. I went with the ciabatta french toast, which was served with a little fruit and drizzled Nutella. My friend ordered the Bacado, which he liked but I can't begin to describe here, so check out the menu. I was less than enthused about their use of Yelp. They had posted 30 photos leading up to the opening that were clearly from their Marketing department--not only were all of the photos missing any notation to help you understand what the dish was, it turns out several of the dishes aren't even on the menu at this location(!). Come on, guys. If you're gonna post pictures, at least use ones that represent your menu and label them so customers know what they are. I had to get help from their trainer to figure out what some of them were and that's how I discovered the ones I was interested in weren't available. This could have been a 5 star rating or a 3 star rating. Atmosphere was great (nice touch on the music, btw, which seemed to lift the atmosphere a bit), service will rock as the wait staff gets comfortable with everything and food was really good. I settled on 4 stars because, despite all that I liked about First Watch, my total out the door bill was $20--for fresh toast ($10), coffee ($3) and a side of egg whites (almost $4) plus tip. Ouch. I didn't quite expect to spend that much on breakfast. I'll be back but will watch adding any sides next time. read more

See all

Strike one because they don't allow you to open carry in this restaurant. It will make people from blue states more comfortable I suppose. Dear First Watch owners, you should worry more about your flavorless potatoes than the freedom loving, evil hating, guardians of our society who might open carry in your restaurant. Back to my rambling review... Didn't see any biscuits and gravy on the menu. Frankly there's nothing in this place resembling the South or Texas. Clearly this place is owned by Yankees. It has a farmhouse feel as far as the decor is concerned but the menu is distinctly highfalutin - lots of arugula and avocado LOL. Where's the sausage and gravy man!? Potatoes are blah. My eggs Benedict came with a salad. Healthy but weird. Decor is pretty cool admittedly but I miss the Egg and I homey feel. Pancake was very crumbly - didn't think it was that great. Cholula, no Tabasco. Service was excellent. Can't knock them there. Price was about 25% higher than what we paid at Egg and I. I think the food was better in some ways but not as good in others. I'm very sad about losing our neighborhood Egg and so take this review with a grain of salt. I'm sure most people will love this place. Pretty sure my family will not frequent First Watch as much as the Egg and I. read more

First Watch - You may not open carry in this restaurant. Dear fellow Texans, do you wish to support this business with your money? - Breakfast & Brunch Near Me - Plano, Texas

Incredible food, service, friendly, and clean. We were a party of 8 people and they made it so welcoming. Thank you Maya, you were on top of everything. read more

Their fresh squeezed orange juice is really refreshing. I highly recommend the avocado toast. The actual toast part of the avocado toast is really yummy. I had the lemon ricotta pancakes and they were really fluffy. The pancake portion is huge. Great for splitting. I will def come back. read more

Thank you, Jerimiah, for making sure our make-up meal was great. The veggie omelette was delicious, as were the potatoes and toast. And thank you, Alysha, for the great service. We will definitely be back! read more

What a lovely brunch. The staff was friendly, the food fresh, hot, and delicious. We had Avocado Toast, Million Dollar Bacon, Market Hash and a Monterey Club Sandwich. This was my first time here and I will definitely be back. read more

See all

Everything about the experience was awesome... atmosphere, greeters, wait staff, menu and especially the food. The only downside is, it's about 20 minutes from home which is surrounded by several excellent breakfast/brunch restaurants. We'll definitely be back soon! read more

Absolutely delicious! Didn't know about this place and it was our first time. The kids pancake is huge, so we split that between our 4yo and 2yo. Coffee was better than your typical breakfast spot, and the eggs Benedict was read more

I'm excited to see this chain of cafes starting to pop up around the DFW suburbs! I love a good breakfast/brunch place and bonus points to First Watch for having healthier options on the menu. We stopped by for a late breakfast one weekday morning during the holidays and were promptly seated. I had the Avocado Toast and asked for my side of eggs to be scrambled. Umm, delicious! My plate had two thick pieces of whole grain toast, topped with an extremely generous amount of avocado (and EVOO, lemon, and sea salt). The eggs were perfection! It made for a light yet incredibly filling and satisfying breakfast. I also had a bite of husband's Elevated Egg Sandwich, which was also tasty, and we shared a Banana Crunch Pancake. Oh my goodness, that pancake! Now I'm sure that pancake isn't one of their "healthier" offerings, but man is it good. Loved the texture that the granola gave it. Service was friendly, albeit a tad slow, and there was a mix-up with our check (nothing major). We'll definitely be adding First Watch to our list of favorite breakfast options! read more

See all

Great food and service from Kate - glad our group decided to meet at First Watch.

Nice service! I was here with friends. I ordered the avocado toast! It was so delicious!! I guessed they use at least two avocado on the toast! Also the veggie drink was also good! read more

First Watch - Breakfast & Brunch Near Me - Plano, Texas

I LOVE this lunch option. I've enjoyed it each time. Today I got the pick 2 and kale tonic. I feel good eating it! I recommend it read more

First Watch - Kale tonic, roast beef sandwich, Cobb salad - Breakfast & Brunch Near Me - Plano, Texas

Drop off my daughter at Davis Elem. School last Friday morning and was hungry so I checked yelp the closest breakfast resto in my location Custer/Parker and found First Watch and decided to try it out. Went inside looks fancy, expensive, nice and clean. Everything was running smoothly until I got to my table and start reading the menu. Im clueless when it comes to their menu. Im a type of person who can understand more on what's describes on the menu and what it looks like, in short I want to see what I want to order. Since there's no pictures on the menu, I have to ask the server if they have a combo bf meal like 2 eggs, a plain regular pancake and a sausage combo and the server recommended this... this... and this right..... so I said okay I'll take what you recommended plus coffee. When I got my order I was not so happy coz what I describe is what I got 2 eggs over easy , 1plain reg pancake and 1sausage. I said like ok? this is not what I was expecting. So since I was hungry I ate the food and the bill finally came when i was about to be done. My bill is (check this out) $16.37 not including tax and tip, I was surprise where my eyes got bigger I was not satisfied on what the server recommended me and it was SUPER EXPENSIVE, with that price I can have a fully satisfied breakfast on a different restaurant but hey, it was my FIRST TIME to eat in that restaurant and so it will definitely THE LAST for I will not be coming back. Oh I left the server a $5 tip so I spent almost close to $24 on my breakfast. Just a piece of advice, before you place your order, pick any mambo jumbo combo meal they have on their menu or you'll end up like me. Hope this helps... Good luck and Happy Eating!!! read more

We have the spot another shot the other day and it has improved dramatically. The food was great and the service was too. The reviews here seemed pretty good so we decided to give it. Bad idea!!! It was busy as expected on a Saturday morning so we waiting 20 minutes which was expected and where seated. We are now have been seated at our table for 45 minutes with no food. We finally received the food and it was nothing to get to excited about especially at the prices they charged. Trust me this is not a place to get too excited about. read more

First Watch - Breakfast & Brunch Near Me - Plano, Texas

See all

I confess I was concerned when this location changed from The Egg And I. But I have been pleasantly surprised with the new menu and a much more attentive staff. I want to put a special shout out to Logan. He always seems to anticipate what I need and want and answers all of my questions about the new menu items. I dined with a friend today. I had the Belgian waffle and eggs and he had the Parma Hash. Our waiter did a great job of taking care of us and the food was delish. I would recommend going in and trying out the new menu. There are lots of new things I am looking forward to trying out myself. read more

See all

We came here on a Sunday morning at around 10 am, and the place was already full, so I would recommend getting here earlier. This place has kind of a hipster vibe. Very clean. Service was friendly. I ordered the breakfast burger with bacon (good), and the hubs ordered a blueberry pancake which he did not like. Entrees are around $10. I would come back. The place is clean, service is friendly, and my food was pretty good. I might like to try other items on the menu. It's a good place for brunch. read more

Yummy delicious brunch spot in Plano! Great customer service! Seating was arranged pretty close to one another but it didn't bother me too much. Inside was nice and clean. I'd go again if I had the chance :) read more

Terrible service and terribly run. The host doesn't have any idea how to efficiently seat guests and keep everything orderly.

They have great food here. It's very good. However I got the BLT eggs Benedict and the eggs were over cooked. The yolks were hard. that was a little disappointing. But everything else was delicious. read more

Emily was a tremendous waitress! I would give this restaurant a five star rating, but I am tempted to give a three star rating because of the water. They need a water purifier to serve their customers. Other than the water, four stars. read more