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    First Call Handyman Services

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    Services - First Call Handyman Services

    Bathroom remodeling

    Bedroom remodeling

    Building additions

    18 More Services

    Deck construction

    Deck repair

    Deck replacement

    Door installation

    Garage remodeling

    Handyman installation

    Patio, porch, or terrace construction or installation

    Kitchen remodeling

    Landscaping building construction

    Laundry room remodeling

    Detached garage construction

    New structure construction

    Pool installation

    Remodeling

    New room addition

    Bathroom addition

    Bedroom addition

    Laundry room addition

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    6 years ago

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    512 Outdoor

    512 Outdoor

    4.5
    (53 reviews)

    New 2-story deck missed the mark across code, Trex guidelines, and aesthetics. Poor planning. Won't…read moremake it right. We lost 5 figures on a 2-man crew that lacks longevity with owner. Hire inspectors before paying final invoice. FYI "Custom Deck and Fence Austin" also has poor reviews on multiple sites noting owner Todd Louis Ratajik of "Good Day Baked Energy Snacks" (Forfeited Existence). Sites now name "Cesar" as owner. Negative reviews disappeared. AFFD has pending lawsuits with Travis County Courts. Unknown AFFD subcontractor alarmingly used my name and address in another client's lawsuit wtf! Standard: Visual consistency. AFFD: Mismatched railing. Todd's words: "It's the same railing but pinched." (A contractor's FB review notes lack of materials to properly complete jobs.) Std: Concrete pad supports stairs. AFFD: Stair stringers hover in air, failing to land on concrete. Todd blatantly texted that stringers would step out (not down) from deck. I refuted the abnormality. Top step was cut off; stringers don't reach concrete. Instead of extending pad or redoing stringers, an ugly post was set. Std: Stairs treads w/o gaps. No overhangs. AFFD: Stringer cuts forgot stairs' fascia; treads weren't 11+". Gaps added to meet code, so stair noses are 1.25+", ie trip hazards. FYI Use rise-to-run guidelines. Std: 42" deck railings. 34-38" stair railings ABOVE boards. AFFD: 44" deck railings. Didn't supply 34" stair railings; boards grossly notched to lower height, which start at 44"! Std: Posts sit on existing FINISHED concrete pads. (LOL) AFFD: Post had no contact with pad (after removing makeshift shams to hide the blunder) ie ZERO deck weight on ground. Todd asked if this was okay [to not deal with]. Post not corrected at start. Rough concrete poured atop pad to meet post. Ew. Std: 16" oc MAX joist spacing (Trex specs). AFFD: 7 of 13 spacings are 16+". No blocking. Add 1 or 2 joists = ~15.5" or 14" spacings. Todd said his ways are "affordable" and "economical". Eek. Best: Competitor contracts: "12-in joist spacings", "blocking", "glulam beam". Std: Trex Cocktail Rail Kit (full-width support, hidden fasteners). AFFD: 5.5" wavy floor boards nailed to 1" rail. Visible screws, rough shavings, corner gaps, no support eg 2x4s to flatten board. No countersunk screws and putty to hide nails. Std: Professional aesthetics. AFFD: Not spraying railing cuts = RUST. No continuity in stairs fascia to meet deck edge. Silver bolts on black railings. Posts unequal distance from deck edges. Cedar's shorter lifespan requires staining / maintenance is inferior to Trex's composite fascia. Std: Disclosure of unforeseen issues. Protocols. Loyal crews. AFFD: Crew wasted a day plotting makeshift repairs after causing roof damage. Licensed roofer was furious about erroneously-cut flashing. Roofers returned after crew again made damaging cuts where told not to. Zero acknowledgement from Todd. AFFD: Crew noted holes in house's ceiling after removing joist nails. No repairmen references. Not-our-problem mentality. AFFD: 15+ days by 2 tired guys: the hire + his actual neighbor. Ditto to reviewer compelled to supervise. Days start late, end after 7pm. My neighbors had 5 deck builders who left by 6pm still jolly. AFFD: Non-recyclables in recycling bin. Concrete and stinky liquid in trash bin. Cigarette butts, nails, and construction debris across yard. AFFD: Crew won't tell owner about gray areas and errors in judgments. One unsure if he'd get paid wth. Std: Professionalism. AFFD: No final walkthroughs. Owner ignores items in emails. Condescending; when I climbed a ladder re an issue (that I called a roofer to fix), Todd muttered that I was "an inspector, eh". Instead of talking measurements, Todd's retort was "I'm the owner of a deck company", as if titles alone grant proficiency. Labor is hired out, crew turnover is high. Workmanship depends on whoever is outsourced, who aren't deck builders so much as guys who "have built decks before". Expect no corrections on what Todd Ratajik deems as "good enough".

    I recommend these guys. They replaced a wooden fence for us for a reasonable price, with good…read morequality material, promptly. The workers constructed the fence artfully around some barriers. They accidentally broke an underground sprinkler and very promptly fixed it.

    Landmark Fence and Deck

    Landmark Fence and Deck

    4.9
    (44 reviews)

    Merlin and his team were awesome. Fast, great job, easy to work with and a great fence!! Several…read moreneighbors have commented. Highly recommend!

    Merlin and his team SAVED THE DAY! I got about 6 or 7 quotes for my deck back in April. Landmark…read moreFence was one of them. Unfortunately, I ended up going with a different contractor who quickly proved he didn't know what he was doing. After I decided to end that relationship, I immediately called Landmark and one other company back who had given me quotes previously. The other company couldn't find the time to get someone to come out for a re-estimate and then did not return my calls. Merlin was extremely responsive and came to give me another estimate to check out what had already been done. He originally told me mid-July and at this point it was mid to late May. Everyone was booked through July at this point, so I was willing to wait. Merlin ended up starting earlier than planned around the end of June but then I had an issue with my composite boards with Home Depot where they had to reorder my boards and wait another week. Merlin was extremely understanding and worked around the Home Depot mistake. As soon as my boards arrived, they immediately picked them up at Home Depot and finished the job within the next 1-2 days and ended on a Holiday - July 4th. They are a hard working, trustworthy, and professional team and did an absolutely outstanding job! I would definitely use them again for any fence or decking needs. I'm so glad I found them!

    First Call Handyman Services - handyman - Updated July 2026

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