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    Firestone Complete Auto Care

    2.8 (69 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    Oh yea needed to move the battery, they didn't properly reconnect it or the hold down. You didn't want a running car did you?
    Dave C.

    Less than 1 mile and $500.88 and waiting 11 days after having the Bozeman firestone repair a leaking hose which was misquoted and went from $150 to $500-$700 ive learned my lesson. I brought it in on Wednesday 7/15 at 3 I was told it should be done on Thursday and shouldn't be more than $150 or so. Sounds good I'll be down tomorrow evening to pick it up. Called Thursday 7/16 at 4 pm. "Sorry cars not done we couldn't find the hose. It's going to be about $750 we need to pull the timing cover as well" this was relayed to me after I had taken time off to pick up the car and believed it would be ready. Fine let's wait. It will be ready next Tuesday 7/21. Tuesday 7/21 I call the shop at noon. Sorry the car isn't going to be done today the master tech called out sick. We got the part in Monday night and were ready to go but Yea the guy is sick. Again the shop didn't call me or communicate any issue with me until I was planning to pick it up. This was extremely frustrating. Wednesday 7/22 The first time THE SHOP CALLED ME, not the spineless manager Micheal who knew how badly he kept screwing up but another low level employee. "Sorry we got the wrong part won't be here til Friday" yea it's going to keep dragging on. Now I've lost a weekend, taken 2 days off to pick up a car that wasn't ready and I'm being treated like Im an idiot. I let the emotions calm and decided to pick the car up Saturday 7/25. First the cashier rang me out and never gave me a receipt, then we spent 10 minutes looking for my lost keys while "Micheal the super competent manager was on hold trying to reset his password for his firestone account". Found the keys went out to start it and it's dead, no lights no bells nothing. An employee comes out and jumps it and I made it less than a mile before it dies again. It was apparent the battery wasn't reinstalled properly as the hold down wasn't reassembled and the cables were loose. Called the shop and the manager said have it towed somewhere else he was expecting it to break down. I spoke to Brent Reed the district manager +(1 (360) 820-8611 in case anyone else needs to contact him here is his cell) ended up talking to the store manager and getting him to agree to tow it back after telling me that I was being a "tough customer". That was a good chunk of my experience not including the amount of time I've spent on hold and losing half a weekend to take my vehicle to another shop to fix the things these guys failed to fix. Would you return? No I didn't ask for any discounts I just asked it get done right and that they treat the customer with more respect. Don't waste the customers time.

    Michelle G.

    Michael got our method wheels & BFG tires in super fast. Places online said you couldn't even get them with Covid. He got them fast & at the best possible price.

    Here's the part we ended up buying for 90% less with free shipping and a one-year warranty.

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    13 years ago

    These people seem to do a really good job, plus, can't beat the coupons that come in the mail for $20 off when I need an oil change!

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    Page 2 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Steve the General Manager said it would take two weeks due to the work in front of us.

    Mentioned in 4 reviews

    Read more highlights

    Speedy Lube

    Speedy Lube

    (58 reviews)

    "BUYER BEWARE": Really sad to give this update after going…read morehere for more than 2 years's straight, with 2 vehicles: I got an oil change 12/9/25, & they told me to have a "small leak checked", so I did. What a master mechanic found was that someone had damaged a critical part of the cooling system, & never mentioned it. They cracked it, put a clamp on it, & connected another part incorrectly, causing the "small leak"...which "suddenly" occurred after my previous oil change on 8/28/25 here at "Speedy Lube"! Furthermore, he checked a few other things & noted that the OIL FILTER HAD NOT BEEN CHANGED! $90.00 for a "FULL SERVICE" oil change, & the receipt shows "2. Oil Filter Replaced". It gets worse: My right windshield wiper doesn't even touch the windshield, & they never recommended replacement: #18. on their list is "Wiper Blades: CHECKED." And coolant? Absolutely DRY! NO COOLANT at all! The Technicians' initials who did this oil change are Upper: DLK. Lower: JPS. My previous "full service oil change" was on 8/28/25, & the one before that was on 5/19/25: My point is this--NO ONE ELSE has BEEN "UNDER THE HOOD" for ANY SERVICE EXCEPT SPEEDY LUBE! I'm NEVER going back after discovering how they have been deceiving me--it's a shame. They aren't the same precision operation that I trusted for more than the last two years.

    Realized I needed an oil change before driving back home to Minnesota...from Montana. Whoops!…read moreThankfully Speedy Lube did a great job and I got home just fine! The oil change only took about 20 minutes, and everyone was super friendly. I would definitely recommend!

    Firestone Complete Auto Care - tires - Updated May 2026

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