Randy and the crew at Auto Stop are my go to for anything needing done to my '89 Westfalia. Very accommodating and knowledgeable. I broke down in the middle of Nevada, called Randy and based off my description he was able to pinpoint the problem and advise me of my best options. Definitely recommend Randy and nice folks at Auto Stop. read more

Auto Stop installed a rebuilt engine in my VW Vanagon. Within three miles of leaving the shop, the low coolant warning alarm came on. I immediately returned, but after a brief inspection I was told there was nothing wrong. When I left the shop, the warning alarm came on again. I called Auto Stop, explained that the warning had returned, and was again assured there was nothing wrong. I was told to wait and see if the alarm came on again after driving. Unfortunately, the problem persisted, and I could smell coolant burning on the hot engine. I made it home just before coolant began dripping from the vehicle. At that point, I had the van towed to another repair shop. The second shop found that the primary coolant hose from the reservoir to the engine had been installed incorrectly and was approximately 3/4 inch too short. They also discovered a second hose with a large bulge that was on the verge of rupturing. Both issues required immediate repair. What disappointed me most was not simply that mistakes were made, but that my concerns were repeatedly dismissed. After the warning alarm came on twice within minutes of leaving the shop, I expected a thorough inspection of the cooling system rather than reassurance that nothing was wrong. Because of the improper installation, I incurred more than $500 in additional repair costs, plus the cost of towing the vehicle to another shop. Based on my experience, I cannot recommend Auto Stop. The quality of the installation, the lack of careful follow-up, and the poor customer service left me with significant additional expense and inconvenience. read more

Had a these guys do an inspection on a vehicle before purchasing and within two months, at my first oil change the mechanic told me that the engine was full of rust and the parts will start to disintegrate due to age and mileage. I thought I was doing my due diligence to take a used car to a mechanic for an inspection (which cost me over $200), but lesson learned to not by from third hand car dealers and that inspections don't really mean you won't end up with a lemon. I am disappointed since the staff were so lovely. read more

I drive 100 miles each way to take my car here. I'd drive twice that if I needed to. The place is clean, the people are happy and absolutely know what they are doing. The prices fair. But here's the thing: Its easy when everything goes the way it should. Out of several visits to Auto Stop over the years, I once had an issue with my car. No problem. No hesitation. Randy and the crew went over the top to make it right in every way. (My car is a classic and kind of an eccentric challenge). Auto Stop is the best there is!! 6 stars. read more

oh my gosh, pay attention to the big sign that says you will be paying an inspection fee. But.. don't assume that it is minimal. In my case it was $290 for a dead battery. Pretty amazing right? Unfortunately, there is a reason why they answer the phone and are available to book people relatively quickly. They need a continuous stream of new customers. read more

Great customer service that is as far as it went. I got charged $189 to do an oil change. When they fixed my car they didn't even fix it all the way. They said a part that they didn't fix was normal wear and tear and I had to have it fixed somewhere else. I did not get my brakes done or my calipers. They wanted to charge me $950 to get that done. I would never take my vehicle there . read more

We got a synthetic blend oil change and a winter to summer tire changeover for $313. I suspect the mechanic work is great, but this is a lot of money for these services. read more

Lack of communication between techs and service advisor, overcharging, failed to notice/remove/notify me of an obvious mouse nest under my engine cover during a $160 inspection, makes me question if they even checked any of my spark plugs to begin with. They did refund me for one of the ridiculous charges on the invoice. read more

Auto Stop - Very noticeable mouse nest under the engine cover. Right by the supposed spark plug they pulled out to check. - Auto Repair Near Me - Bozeman, Montana

Dropped my car off came back in worse condition but they did fix what needed fixing nice people I think it was just a crappy mechanic

My windshield wipers needed fixed and the dealership I went to said they would need more time, came here and they fixed them in 20 minutes!

To say that I am disappointed would be a dramatic understatement. I would be giving 0 stars if it was an option. Was told at the Audi dealer I needed an engine swap, due to a burning oil issue I was having. A co worker recommended I get a second opinion from Randy (The Owner) and his team. Spoke with Randy over the phone, he said bring it down and we will take a look. After they had the vehicle for about a week I received a quote for a little over $3300+ to get the car up and going. Shortly after the repairs were complete I started getting a low oil level alarm again. So again, I take it back in and get a quote for $1400+ to do the rest of the recommended work. Now I am being told by the "Technician" that I need to do an engine swap. When I originally brought my car in it was burning about a quart a month. Nothing terrible but certainly annoying. After all the work done at Auto Stop my car is now burning 6 qts of oil in 600 f***ing miles. Not only did I pay nearly $5000 but my car is now barely drivable thanks to this team. KEEP YOUR CAR OUT OF THIS SHOP!!!!!! read more

My daughters Honda CRV transmission went out, and we had it towed to Auto Stop. The transmission was a "england build" and it was hard to find a junk yard one and it took some time. Tyson and Randy worked their butts off finding and installing the transmission after several issues found, not their fault.They got her running again under the initial estimate. I would send anyone in the area to them. Very helpful and thank you again for everything. Todd. read more

I think the owner has the worse possible attitude of any Auto Shop owner in the history of Auto Shops. He's very entitled and a extremely condescending person. He's definitely full of himself and thinks that he's God's gift to auto mechanics in Bozeman, MT. His originality is also lacking and acts like he is the victim because his customer service is the worse on the planet. It's all good because I won't ever be returning to his under performed auto shop. The guy is definitely had for auto service professionals in the Bozeman area. If you enjoy entitled owners that look down at the every day customer then this auto shop is the place for you. I would do more shopping around before taking it to that guy. Or at least take your vehicle when he's not around. Waiting area is garbage as well. Yet it's totally expected as I look back at that place. read more

Sent my son off to college and he had some issues with his car (strange smells coming through the AC, overfilled oil) . Didn't know where to take it so we settled on Auto Stop after doing a little research. Wow! Randy is fantastic! He's very experienced, tells it straight, doesn't add BS charges, and treats people with respect. I highly recommend them... Especially if you're new to the area or away from home and need someone you can trust. read more

While traveling from Denver to Montana our battery wires needed to be reconnected. They took care of us quickly for a fair price and treated us very well. Thank you Auto Shop of Bozeman. Even knowing I knew nothing about cars and was from out of town they still did not try to up-sell us in any way. Our small children also loved the Ms. Pac-Man game! read more

I was giving my older car to a new teen driver and wanted my car ready to be as safe as possible. The staff checked the entire car out and made a few minor repairs. The car was ready 5 days sooner than promised! This is opposite of every car shop I have used. They also did a few minor repairs that they did not charge for. I will never trust another car to different shop. read more

I can't say enough about these guys. While driving across the country to get to Bozeman the oil plug on my suburban started leaking. Since I was staying in a campground and couldn't do my own repair, I bought an oversized plug and took it to another shop and asked them to do an oil change and replace the plug by cutting new threads with the oversized plug. The other shop put the new plug in and ruined the threads (they used an impact wrench to put it in) and presented me with an estimate of 12 hours of work and $1350 to replace the oil pan. A little research showed the alldata estimate for that job at 5 hours, so I took the truck to Auto Stop and asked them to look at it and do the work if they could replace the oil pan in less than 6 hours. A day later I got a call that the truck was ready. When I got there they explained that they were able to drill out the old plug and install a new oversized plug. The bill was only $131, and that included another six quarts of oil. Needless to say, these guys will be getting my business when I need repair work done. read more

VW gurus right here! Auto Stop is our go to with our 1990 VW Westfalia! They are fair and genius and always get us in and out in a timely manner. The customer service and family owned mentality sets them apart from the rest. Randy takes good care of both his customers AND his employees and it shows. We are so grateful for Auto Stop! read more

Very Helpful. I needed new tires. I live out of the area, but I travel through Bozeman. I went in and was helped by Adam. Once my tires were ordered I realized that I was going to be passing through on a saturday. Because they are not open on the weekends, Adam found a tire shop that would be, and he took my tires there so I could have them put on. Thats! Customer service! read more

If you need any parts or help finding the right parts, come here! Amazing service! These guys go above and beyond. Needed a new battery for an odd model vehicle, Brian offered to come install it himself, wow. He looked it over, they didn't have what would fit, Brian called all the other parts stores in Bozeman. There was nothing available that would work. He offered to take the old battery back to have it tested and charged, the charge worked! -- We were blown away by the patience, professionalism, and over and above customer service ---- Come see these guys with any automotive part need. read more

The bill for a simple oil change today was a whopping $133.76 including 2.50 for topping off my wiper fluid. I have never paid close to that anywhere, and I don't go to the cheap "jiffy lube" type places either. The cashier said it was because I needed premium oil, but I've had the car for 5 years and never paid more than $75(for the same oil). I feel ripped off, and will never go back. read more

This place is amazing. They always take on whatever weird mechanical problem I give them (like fixing my carpet cleaning machine that I use to run my business). They always find the problem, Repair things for a fair price, and do it all with great costumer service. read more

While on vacation ,skiing at Bridger Bowl,I was driving into the Bozeman airport, to drop off my son,to catch a flight back to Minnesota.While driving back to Bridger Bowl,my Chevy Suburban's alternator gave out.It was already 5:10 p.m. when I pulled into their shop,to see if they could test the alternator. Tyson said no problem,I'll be right out. After diagnosing a bad alternator, he had a new one there in fifteen minutes. Long story short, Mechanic Chris volunteered to stay well past closing hours to replace bad alternator with new one.I can't tell you how much that meant to me.We were leaving at 6 a.m.,the following morning on a 15 hour drive back to Minneapolis.These guys,along with the owner Randy went out of their way to really help an anxious traveler out.All six passengers made it back to work on time Thursday morning.These guys proved,that there's still a lot of great people out there! Thanks again, for being so nice to me.( Skiers from Minnesota) read more

I Highly recommend Auto Stop! I was visiting Bozeman and my Subaru Outback overheated. I took it to the Subaru dealership and they quoted me $2700 and 2-3 weeks to fix it. I took it to AutoStop for a 2nd opinion. They fixed it for $200 in one day. I cannot say enough about their customer service. They explained the problem to me and went out of their way to make sure I understood what needed to be fixed. Everyone I spoke to was kind, courteous and incredibly patient with my lack of mechanical knowledge. Randy, the owner, even called to make sure the car was OK on my drive back home. Do not hesitate to take your car to AutoStop. I will recommend them to everyone I know in Bozeman! read more

We were traveling through Montana and one of the belts on our vehicle broke. We phoned 5 different businesses in Bozeman with absolutely no offer to even look at the problem. The Good Lord connected us with Todd Hill at Auto Stop and within an hour after calling we had a new belt and were on our way. read more

Auto stop is awesome! We have an old (30+ years) van and they have always done a great job repairing the van and giving us good advice about prioritizing repairs. We gave them a budget for our most recent repairs and they stuck to it. I had some issues with the van while out of town and they helped me figure out what was going on over the phone. Excellent customer service! Adam is great at translating mechanic language into easily understandable layman's terms and Randy patiently helped me diagnose the van's issues when I was out of town. read more

Istopped in for oil change and tire rotation.I would have to wait 2 weeks..travelung we t somewhere else.

Just like the other reviewer, I had a radiator issue. My fan exploded and punctured the radiator. I dealt with Dan and he was just great. Honest, trustworthy and set expectations correctly in terms of time line and what I could expect for cost. I am in the middle of restoring said Rover and will continue to bring it to them, time and time again. Great guys, convenient downtown location and they are expanding their shop to better service customers. I am sold. read more

I live in town and have used this company many times. They've diagnosed strange noises from my truck and helped to keep it running before it went down. They've proven to me the problems they've found and done excellent work when fixing it. They aren't the cheapest out there, but I'd rather pay for the quality work I've seen. thank you guys, keep up the great work! read more

I was travelling through the area with my dog and I. My fuel pump went out and this is the closest place I could get to. By the time I went inside (knowing I was stranded in a town I didn't know anything about), I was crying. The men reassured me they would get it fixed first thing Monday morning and I would be back on the road. I called my mechanic to see what price I should be expecting to be charged for this service and he said no more than $300 for my type of fuel pump and labor. He said that would be a bit high though. Monday morning I went in to pay for my vehicle and my bill was $570. My fiancé called them up to complain that they overcharged me knowing my situation and that I was a female. We told them we would be giving poor reviews for this horrible service and they called us back to yell at us for saying so. They even tried to get us to come back to their shop to "discuss" this in person. This business is why I never trust mechanics. (I know there are good ones out there). Do no not go to this shop unless you want to over pay for horrible service read more

I came to Auto Stop to get my AC recharged in August 2015. Seeing me as an easy target, they took advantage of the fact that I am definitely not an expert on cars beyond basic maintenance. Not only was I overcharged for this service, but the technician told me that my car was leaking oil and that they had already put 3 extra quarts in. I told them this was ridiculous, because I had changed my own oil a little over two weeks ago and checked for leaks less than a week ago. They then proceeded to give me some BS story about my oil filter not being on tight enough which was causing a slow leak that was being burned off before you could see it. So, the technician said he would tighten it on for me... which he REALLY tightened on for me. I've never had a problem with putting my filter on hand tight and I couldn't even remove my oil filter with a filter wrench. Mid oil change, I had to take my car in to another shop and have them remove it for me. The service was DEFINITELY not worth the money or the hassle it cost me, considering I only asked them to charge my AC. I would suggest taking your business elsewhere, especially if they think they can take advantage of you... because they will! read more