The food is yummy, when it is made correctly. They usually do a great job but once in a while they add mayo or a pickle to the box when I never want mayo or pickles, and I have a kid on the spectrum, so he will not eat it once it absorbs into the bread and the meat. It's all he can smell. It's a real bummer. It's not cheap either, so I need it to be right and then when I drive home and have to drive back and explain the problem, it's like I'm put at the back of the list of sandwiches they're making, which sucks because they made a mistake and I drove there, drove back, tipped, and now I have to wait longer for their mistake. Other than that, when it is right, it is great, the place is clean, the service is friendly, and the brownies are amazing. I never even liked brownies all that much before I had one there and now I need one every time I go. read more

Very pricey. $25 for the sandwich chips and soda. About average taste. Big sandwich but not worth the price. Wasn't cut very well. Below average service. read more

Firehouse Subs Covington Center - Sandwiches Near Me - Covington, Washington

Located directly adjacent to LA Fitness this place was recommended to me by a few friends who loved to eat cheesesteaks. Very adequate parking in the lobby was very clean and well maintained. Staff was very friendly. I ordered the steak and cheese sub. It came with nicely, chopped ribeye, provolone, caramelized, onions, mustard, and mayo. The roll was soft and chewy and the ingredients were perfectly mixed together. Had a dill pickle spear on the side and that set things off nicely. Observed that as people came in, they were served quickly and they had a good process down. Highly recommend for those looking for a great cheesesteak. read more

Firehouse Subs Covington Center - Steak and cheese sub combo - Sandwiches Near Me - Covington, Washington

One of the employees was very rude. I asked her to check on my order and instead of coming back and telling me she kept her back to me, even walked backwards at the sandwich work station. She did not respond to me when I said excuse me. I wish I had gotten her name to tell you which girl it was! It was quite upsetting. read more

Took a bit longer than expected. Called my order in, told it would be read in 10mins, showed up about 8mins later, and waited another 10mins. There were about 4 or 5 people waiting for their orders they had called in. Seemed like they were lacking some organization and leadership. No one person seemed to be running the counter area, very confusing pick-up process for all. Sandwiches were really good! read more

I went in today to pick up an order and it took almost 30 minutes past scheduled pick up time for it to be ready. The teenagers working in the kitchen were back there goofing off, standing around and joking while the lines piled up. Some of the topic of conversation were highly inappropriate for a workplace. When I asked why the order was taking so long for one sandwich the girl I asked gave me quite the attitude. There really needs to be a manager on duty at this location so monitor teen staff. They obviously can't be trusted to work unsupervised. read more

Have been going to this spot for take out for almost a year now. They have been really consistent in their subs, the ingredients are always fresh and they make it easy to order in the app and then pick up is easy. Prices are reasonable for what you get, especially when you get offers in the app. Service is friendly, the store is small but is fine for pick up, but the experience overall makes me continue to come back when craving a sandwich! read more

Firehouse Subs Covington Center - Italian - Sandwiches Near Me - Covington, Washington

First off, this place is extremely slow! Don't come here unless you have time to spare. It took roughly 45 minutes from when I placed my online order to when I finally got it -- only for the garlic bread I ordered to be completely missing. It's also a bit awkward because they have an open kitchen, so you can actually see the employees moving slowly. So why three stars after all that? Because the sub was actually really good -- and that's what I came here for. The garlic bread was just a fun add-on. To be fair, I probably came at a bad time. It was 6p on a Friday, the line to the door, and DoorDash drivers were yelling at the workers, asking how much longer their orders would take. They clearly had enough on their plate without worrying about my $3.50 garlic bread. I'll give them another chance based on the taste and the fact that the guy taking orders (and my name for the to-go order) was extremely friendly. Hopefully, they won't miss part of my order next time. :( read more

Firehouse Subs Covington Center - Sandwiches Near Me - Covington, Washington

Another day, another amazing meal from Firehouse Subs. My husband and I showed up about 15 minutes after they opened and we were greeted by staff, with a smile and food that was freshly prepped and ready to serve. I love the cleanliness of the restaurant! Will definitely be back! read more

Firehouse Subs Covington Center - Sandwiches Near Me - Covington, Washington

Bought several sandwiches for a party...( spent well over $100.00) then a 20 min drive back to house... unwrapped them to plate... The bread was WET...all the way through... as if someone laid on a wet countertop. Yuk. Tried to dry the bread in oven... did not work...had to serve a gushy mess. Sorry for a bad review but being honest. read more

First time ever having a Firehouse Sub, but I've always wanted to stop by for the last couple of years. Finally made the stop with the wife. Helps that there's one not too far from where I live. We ordered the Smokehouse Beef & Cheddar Brisket sub, with some chips. My wife and I split it, as we typically do. That sauce was a hit and the meat was so tender! A great combo for sure. I definitely want to come back and try some other items off the menu. Thanks for the tasty experience and hope to be back soon. As always, Enjoy & Stay Frosty! read more

Firehouse Subs Covington Center - Smokehouse Beef & Cheddar Brisket Combo - Sandwiches Near Me - Covington, Washington

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Ordering is easy, Fast service and sandwiches are always good when needed. Easy parking read more

I came to your sub place on Wednesday in the afternoon and got my food. When I got home there was a hair in my sandwich not just one hair but two hairs in it. When I called them I asked to speak to a manager but the guy said he didn't have the ability to compensate the sandwich. He said he would write my name and phone number down and said on Thursday April 23 a manager would call me back about what will be done. I never got that call back. I will give benefit of the doubt maybe he got busy and forgot but I would now like to speak to a manager or supervisor at this point. I threw my sandwich away because that's nasty. read more

A great place for a sub. They have a wide selection of sandwiches to choose from. My fav is the Hook and Ladder. The hot sauce bar is an added bonus with sauces from mild to very hot. When you come in say hello to Traci and Trevor. They are always warm and welcoming and make the place feel like home. read more

Ordered medium subs for 4 people and the order added up to about $65. Although the subs are decently stacked, the taste was not there. Everyone else though, thought it tasted superb. I ordered a medium Turkey Bacon Ranch sub on wheat bread. It costed around $16. Did not include any bacon and tasted only the peppercorn ranch. Overly generous on the lettuce and onion though. Overall, I might come back and try a different sub since everyone else liked theirs. Maybe the Turkey Bacon Ranch just wasnt the right pick. read more

Firehouse Subs Covington Center - Turkey Bacon Ranch - Sandwiches Near Me - Covington, Washington

Ordered out and I really think this is a great sub. My husband mentioned it was clean and staff was very friendly and patient.

Went in to place an order. We were going to place an order for 3 people so you know it's gonna be $$ the lady that came up to the front counter saw our $100 bill in our hand and said I can't take that I'm not a manager blah blah blah. My husband said even thought it's going to be about $60? She said nope. Boo!! You lost our business! Her attitude sucked along with the other that acted like they didn't want to be there! I would not recommend this location!! read more

Love Firehouse subs! It's a newer building, clean with ample seating. Service is efficient and the food is good. This is at least our 4th visit and I REALLY appreciate their gluten free bread option because unlike other gluten free breads theirs is excellent. They use Schaar buns and they work wonderfully as a sub bread. My only wish usually is that the bread would be heated or toasted more but I still always leave satisfied. I have zero reactions to this bread. My husband had the Spicy Cajun Chicken with extra meat for the third time and really enjoyed it. He feels Firehouse beats Jersey Mikes. This place is working hard to make good quality subs. We will be back again. Definite worth the stop! read more

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Really enjoyed the food, service, and personable ambiance. I got the New York Steamer in medium which for me personally was enough for one person; they do offer a pickle smear if you would like it. For me it was not too acidic and was a nice bite between amongst the sandwich. Now, keep in mind these things are a little messy-being some napkins as they toast all of their sandwiches and they're hot. All in all a great place, first time coming to firehouse, and looking forward to when the mobile app is up and running. read more

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Great sandwiches. Very friendly staff.. very clean. The price is a little high. But that's everywhere in Washington state.

I love their sandwiches! Especially the NY Steamer. The Corned Beef Brisket is really good as well. read more

First time at Firehouse subs!! I was torn on what hot sandwich to get. Many of them looked delicious. After much debate I Ordered the Firehouse Hero. The giant cookies looked delicious but I held strong. The sandwich was ready in about 7min and came with a pickle spear. I wish the sandwich was a little bigger (longer) but it did really fill me up on its own. The meat was extremely fresh and the mayo and Dijon sauce together was phenomenal. It was really good ratio of sauce to veggies and meat. The sandwich was definitely a 10/10. I will buy one again even at the $12.50 price point which is about normal these days. If you can get a sandwich on half price evenings, that's the best deal. In fact, I can't wait to try the other hot Sammies! I also love that these sandwiches come in a recycled cardboard bin/container so that the sandwich doesn't get smashed or leak all over before you get to eat!!! read more

Firehouse Subs Covington Center - Firehouse Hero - Sandwiches Near Me - Covington, Washington

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As someone who is rather picky, I love small businesses and like a Great Sandwich, this sandwich was amazing and loved every bit of it and as someone who NEVER been to this place before I found this place to be truely amazing and will recommend to this to everyone and will be a return customer. read more

This review is solely based on my husband's feedback. I have not yet tried their subs. But he said both times were 9/10 and it's his fav sub shop so far! read more

Firehouse Subs Covington Center - New York Steamer - Sandwiches Near Me - Covington, Washington

Some of the best subs you can get from fast food joints. Get the Italian minus Tomato's and onions. So many flavors, its great. Service has always been above average, and I have two of their pickle buckets from donating to their foundation. (smells like pickles, but cheaper than a home depot bucket and its going to charity) Only thing I can complain about is how cold and breezy the seating section is. Great in the summer, sucks in the winter. read more

I will always love the "hook and ladder", "engineer" and the "NY steamer". The sandwiches are full of flavor and makes me full each time with the medium size. Ordering online is super easy with an easy pickup too. read more

I ran across this place. Popped up right across from the mall. At first I was like they have an another sub place what could be different from the other two within the same area. Well the menu has different options of sandwiches. The guy working greeted me when in came inside and waited patiently while I decided on a sandwich. There places to sit and eat but I order my two sandwiches to go. Verdict still out read more

My Firehouse sub sandwich was very delicious. I had the Turkey Bacon Ranch 1/2 sub. The ranch dressing sauce was very creamy and added just the right amount of ranch flavoring without taking away from the turkey anbacon. read more

This restaurant makes some DELICIOUS subs. They are so very tasty and filling. These are high quality subs. The service I experienced was really good. They took pride in their work. read more

Food as amazing. Had the brisket and cheddar! Fabulous! Service was also great! Definitely will be back!

The food is great. Sandwiches are freshly made. Service is great also so is the Ambiance. Great!! read more

We ordered delivery, so I can't comment on the location or staff. Took a while to get our order (45 min). The bread was really good, fresh and soft. The garlic bread had good flavor but too salty for my taste. Steak and Cheese had good quality ingredients, just not enough of them for the price being charged. Condiments were sparse and needed more seasoning. Overall, sandwiches were so-so, value was poor. I would put this at the bottom of the list of sub shops in the area. read more

A decade ago, I was on a business trip in Florida and decided instead of the heavy meals we had been enjoying, I wanted something lighter and convinced the team to come with me to Firehouse Subs for lunch. I'd never been there but had seen commercials on cable for years. It was an amazing meal and the entire team continued to remind me of that visit for years to come. When they finally came to Washington, I visited the Olympia location, it didn't hold up. The sandwich was thin, weak and did not impress. When I mentioned that to the owner, he apologized, but did not offer to remake my sandwich or refund me. So at that point, I wasn't sure I'd return to any location again. When I saw the sign at this location, I got excited, I figured I could give these guys another try without flying across country or driving multiple counties to get there. A variety of things didn't go right. The online ordering was offline and when I arrived in store, the cashier had trouble taking my order resulting in a sandwich that didn't impress, as well as me having to tolerate issues that just irritate me when spending my money. It always pays to make a positive first impression, but the true measure of a business is how they act or react when presented with an issue. I cut into the owner a little bit. I explained much of my frustration was based on factors outside of his control, like multiple website failures leading to excessive wait time in store, but at the end of it all, Travis made everything right. He could have been cross, he could have blamed it all on getting up to speed, but he swallowed his sack, took on all the wrong and made it right. That is how you win a customer and since this review will live on as the inaugural review of this location, let this be an example to corporate ownership. Don't put new owners in a bad spot. Subway serves garbage 7 days a week and, in my opinion, it's because corporate ownership made owners so unhappy that they no longer cared about what they served, and as prices skyrocketed, consumers started to realize the competition was a better choice. I'm tipping my hat to Travis, not too many businesses I will really wave a flag for, but I wish him and his team much success. read more

This is my first time here and I just had to make it clear. I haven't even tried my sandwich but I would be a returning customer anyway based off the woman's customer service alone. She was so kind and informative and spoke as an employee who actually loves her job. Idk who she is, but she deserves a raise! I'm excited to try my sandwich lol Wait her name tag says Tracy. Tracy deserves a raise. read more

There is an amazing, intelligent, young and beautiful, let's call her my fairy godmother, who actually knows how to be kind to all people, and insert customer service to its best potential meaning. I, a generation Xer, who truly does know how to use her, iPhone, and other technology had, let's call it a boomer moment, and felt like a complete moronic idiot. This young, talented, and beautiful fairy godmother, took the time to help me and not make me feel like a complete incompetent. She should be rewarded with an extensive raise, and I believe there should now be, a national holiday in her honor. Unfortunately, due to my frustration and feeling like an idiotic fool, I did not catch her name . She was working last night at 7 o'clock then this fairy godmother knows who she is. Thank you 1 million times over! read more

First time having Firehouse subs and asked the cashier what would she recommend and she said the spicy Cajun chicken sandwich. She didn't disappoint at all. Service was excellent the team was kind, the place was clean as well as the rest rooms which I always appreciated. Overall highly recommend. read more

Firehouse Subs Covington Center - Spicy Cajun Chicken - Sandwiches Near Me - Covington, Washington

Excellent subs! Ordered 4 subs online, all with different requests, and they got everything right. And it was done on time!

We had the Turkey Bacon Ranch and it was incredible! The bread was soft, not chewy, fresh ingredients. Brought the Hook and Ladder home for the husband to heat up after work, he loved it!! Service was excellent we will make this our Go To for subs in the future!! read more

I ordered the Firehouse Meatball sub, Smokehouse Beef and Cheddar Brisket and the Firehouse Salad to go...It was EXCELLENT! This was the first time trying Firehouse Subs. We will definitely order from the Covington restaurant again soon! Owners are great too! read more

More lettuce than meat on a Italian sub. It was also dripping wet with juice. I will go to Jimmy Johns from now on.