Ordered a Steamer with everything on it today for lunch. Got home and it only had the meat and cheese on it. And the amount of meat was disappointing. Won't go back. I paid $10.00 dollars for cheese and a bun. read more

Ordered- medium Italian sub on wheat no additions or substitutions. Pros: The sandwich was really good! The bread was soft and the ingredients were fresh. The medium sandwich was just enough to satisfy my sandwich craving. The store was clean and not busy. Cons: no cons on my end! read more

Firehouse Subs - 5. Italian Sub - Sandwiches Near Me - Columbus, Ohio

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Fresh delicious subs every time Love the quality and quick service. Wish they had delivery service. The theme of the restaurant fits the description read more

Always can tell there is care put into making my sandwich whenever we order delivery. I get the meatball sub, extra cheese, add onions and banana peppers... you can't go wrong!!! read more

Firehouse Subs - Meatball sub, extra cheese, add onion and banana peppers. - Sandwiches Near Me - Columbus, Ohio

The rolls are great, can't have a good sandi if the roll is sub par There was a generous amount of cold cuts They Honey Mustard was very nice, actually made the sandwich Naturally there was a cookie involved. The best part is they actually make eye contact and listen to you so you get it how you want read more

I've heard a ton of great things about Firehouse Subs and I drive by this location on 5th avenue all the time. After trying to figure out where to grab a quick dinner, I finally made a random visit with my sister, niece, and nephew. They wanted subs for supper so I went along with it. Subs it was! We arrived to a parking lot with tons of spaces and a completely empty restaurant. Aside from a few folks coming in for pick up orders, we were the only people there the entire time. We were quickly greeted and a young gentleman took our orders. He was very sweet and even helped the kiddos figure out what they wanted. I ordered a veggie sub on wheat, we all grabbed our chips and drinks, and took a seat outside on the little patio. While there were tons of clean tables inside, it was nice out so the patio was a nice touch. When our food was ready is was delivered to our table, another little added bonus. First, my eight inch sub was packed full of ingredients. It was seriously enormous! It came with grilled green peppers and onions, lettuce, tomato, cucumbers, mustard, mayo, and a three-cheese blend. Wowza! I really liked the mustard that went with it. It's not something I would normally choose as a condiment but it worked. After devouring 3/4 of my sub, I tapped out. It was extremely filling and honestly, started falling apart. There was so much on it, half the toppings fell out. I definitely see the hype and why friends always pick Firehouse Subs when they are in the mood for a solid sandwich. It was 100% better than your typical Subway and if I had to eat a sub, I would likely stop by here again. The service was friendly and quick, the food tasted pretty good, and it was super filling for the price. read more

We placed an online order for carry-out. There is a nice variety of subs on the menu - their specialty is hot subs, but one could order any of them cold. We opted for a turkey bacon ranch and a kids meal with turkey and provolone. The kids meal also comes with a side/dessert and drink, and the kiddo opted for the brownie (also a choice of Rice Krispies Treat, cookie, or chips) and a milk (also choice of apple juice or a Freestyle beverage). The regular subs come in three different sizes, and there is a handy sub size guide available on the online order form: small (3-4"), medium (7-8"), or large (11-12"). They were also accompanied by pickle spears. The turkey bacon ranch was quite flavorful, loaded up with smoked turkey, cheddar cheese, bacon, lettuce, tomatoes, onion, and a peppercorn ranch. Everything was quite enjoyed. Carry-out was quick and easy! read more

My husband ordered a meatball sub with special sauce. When he arrived home 2 mins later to eat found a tuna sub instead . Tried calling now 109 times THEY DON'T ANSWER THEIR PHONE NEVER AGAIN WILL WE GO HERE read more

I ordered two meatball subs on Uber eats just to wait for an hour cause they were still making it. It ended up being cancelled and overall just a waste of my time. The two times I've been here a lot of the people seem lazy and don't want to complete their tasks. Overall this location is not the best. read more

Out of ice and out of many soft drink options. Chip rack nearly empty. Floors very dirty. This place has gone downhill in a major way. Sad to see. Where is local and franchise management? read more

I was quite pleased with my experience here. Out of all of the chain sub shops we have available around here, the experience I had on my visit to Firehouse in Grandview ranks up there. Friendly staff, they made me a good sandwich, it was ready fairly quickly, and it hit the spot in a hurry! It's not the beacon of health, but some veggies and dressing and mayo didn't feel terrible on my body either. I ordered a veggie sub. Since I am unfamiliar with the menu, the employee helped me decide what to put on my sub and was patient and helpful. I guess I had forgotten about this place in the past, considering all of the other chain sub options, but I hope I won't forget my experience at Firehouse in Grandview! read more

Worst service I've ever had. I've been waiting 30 minutes for a sandwich when there is no one in the restaurant. Totally not okay. I would much rather go to a competitor honestly, anywhere but here. read more

Very nice and friendly staff, clean well maintained store, always have a good experience here.

My granddaughter and I went here twice so far I had never been there. Subs are so delicious and fill you up we love the hook and Latter

My friends and I often get meatball subs after a night out drinking before we start to drink again. We decided to try out the firehouse. When we walked in the place was very spacious lots of different point of view seating areas. We already knew what we we're getting so we then ordered and the gentleman was patient with our quick orders. After getting our drinks we sat and watched Godzilla versus King Kong before our subs came out. The sub was split in half which would later lead to our despise. Off the rip a cold ball of meat on my jaws I was sick. I have been eating meatball subs for 38 years now and that was the coldest meatball I have ever had. My late grandmother told me everything in life happens for a reason so I indulged in more. I have dedicated my life to meatball subs and will not let one meatball ruin my day. I finished the sub and it was overall good bread and sauce the other meatballs were warm which made it better. Luckily I brought a pocket full of slim jims for comfort. I find this is the best way that I can get over a mid meatball sub. Afterwards I slammed my drink down in the middle of target. So everyone would look down on the name firehouse subs. read more

I'm really sorry for my previous review, I was broke and hangry. After revisiting a few times it's always delicious and great customer service. My issue was with a 3rd party delivery and has nothing to do with firehouse! read more

I've had a lot of subs, heros, and hoagies in my day. And, while I'm definitely no expert and can't eat them regularly anymore, sometimes a sub is all I crave. The other day when I got off of an early shift at work, I realized I hadn't eaten breakfast or lunch yet and I was starving. Driving down 5th I spotted Firehouse like a weary sailor spots a lighthouse at sea. "Sub-ho!" I exclaimed to myself as I realized today was one of those days that this is what I was craving. I'd never been to Firehouse before but I hear them advertise ALL THE TIME. Walking in the door I was greeted by literally ever person who works there. Nice and creepy all at once. When I ordered, the guy at the register prompted me to help me order more smoothly and cracked a few jokes. I got the sweet and spicy meatball and it was prepared quickly and it was absolutely delicious. I'm not sure this is my favorite sub place, but I'll definitely stop in to try it again. read more

Firehouse Subs - Meatball! - Sandwiches Near Me - Columbus, Ohio

The food here is good. It is way better than a subway sandwich, but doesn't necessarily top some of the local places. Service is prompt, dining area is clean. But what sets them apart is the corporate office gives back to the community. They allow local fire departments in their areas to apply for grants through them and they buy them equipment. Some departments locally have used the money to buy hose and another used the money to purchase a fire extinguisher trainer that they use in the local community as an outreach program for free. They truly do give back to the community. They also have pictures in the hallway of local fire depart equipment and firefighters. read more

Firehouse Subs - Proudly displaying local fire departments on their walls. - Sandwiches Near Me - Columbus, Ohio

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I almost threw up, and I'm not joking. By far the nastiest looking and nastiest tasting steak and cheese sub I've ever ordered. Look at the advertisement photo, then look at what I was given. I'll never be back. read more

Firehouse Subs - Advertisement photo vs. what you're actually given to eat - Sandwiches Near Me - Columbus, Ohio

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Ordered online . Food was ready when it said . Got the cheesesteak . Very good . Will stop back again .

I came across Firehouse looking for somewhere to put air in my tire. I didn't know anything about it other than it looked new and relatively uncrowded. Upon entrance I was assaulted by a unison cry of "Welcome to Firehouse!" Soon after, it became evident they do this whenever someone comes through the door. I walked up to peruse the menu. The subs looked really mouthwatering in the pictures, but they were all layered with tons of meat. Finally, I spotted a veggie and a tuna, the only two that fit my dietary restrictions. I must admit that the layout is somewhat poorly conceived, as you place your order to the far right, right next to the soda fountains, condiments, and trash bins. You would think this is where you would pick up your food so you didn't have to walk clear across the place for your drink. Speaking of the soda fountain, it's fancy. Like Amy notes, you can mix and match all the different flavors it features to make crazy soda monsters. It could use some instructions though, frankly. The screen doesn't look like a touch screen, but apparently is, and after getting my drink, I'm unsure whether it might have already had a selection made previously or not. If not, that cherry lime-aid is pretty freaking strange. It tasted like flat soda syrup, which lead me to believe maybe someone had pushed a soda button prior to me going up to the machine. My main complaint is that the wait for my food was extremely long, like 5+ minutes long, with only 3 people ahead of me. Then they prepared it for dine-in when I needed it to go. No big deal. With all these annoyances/beefs, you might be wondering, "why the four stars?" Well, a few reasons. First and foremost, the sub was really delicious when it finally was ready. Since I got it to go, the bread was kind of soggy by the time I bit into it, but the vegetables were all grilled or sauteed into a warm, tasty mess with the provolone, and it had a really good flavor. I would definitely get it again. Secondly, the concept and some of the design elements are really nice. The shop was (supposedly) started by actual firemen, and you can donate to support firemen in three different ways (round up your order total, buy empty pickle buckets, or...um, straight donation? I don't remember the third. Sorry), all of which are explained by the menu. There are some cool firemen related things hanging on the walls as well, but it's the "support a good cause while you eat" theme that sells it to me. read more

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I've heard nothing but good things about Firehouse Subs, so when one opened down the street, I was excited to give it a try and see what all the buzz has been about. Everything sounded so good, but I decided to order the Firehouse "Hero" Sub and waited patiently while it was being made. During this time, I noticed the Coke machine they had...it was the same one I found in a casino out in Scottsdale, AZ that occupied my time while the rest of my family had fun gambling (it takes little to entertain me)! I was so excited to see this machine; it basically has every Coke product made with several different flavors that you can mix in, over 100 combinations in all. The possibilities are endless...orange Coke, peach Sprite, 8 flavors of Dasani?! You imagine it, you can make it! Okay, back to the subs...when my sub was ready, I took it and got in my car, excited to go home and try it. When I was nearly out of the parking lot, one of the employees came running out, as they realized my sub had been mixed up with the customer who ordered behind me. I was thankful they noticed this before I left and also for the employee that made the effort to rush out and switch subs so I could enjoy the one I ordered! After arriving back home, I bit into my sub and was instantly satisfied. The sub bread was fresh and had the perfect texture, nicely toasted on the outside but soft on inside. The sandwich contained a perfect combination of meat and veggies, enough to not feel like it was simply a "bread sandwich." I will definitely be returning here when I'm the mood for a good sub. You can say goodbye to Subway and Quiz-nos- they have nothing on Firehouse Subs. The quality of the meat and bread is much higher, all the ingredients are extremely fresh, and the atmosphere is much more appealing to sit and enjoy a meal. No complaints here! read more

This was my first visit to Firehouse Subs, and it was rather, well... subpar. I walked in to see that there was no line. While this was awesome, I was pretty confused on where the line started (the only prominent way-finding sign is the "pick up order here" sign). Also, your best bet is to pick up a menu at the counter, because the wall menu is nearly impossible to read. I ordered the chicken breast sub on wheat, which appeared to me as one of the more healthy options. It took a little over 5 minutes to make my sub, which was slightly annoying, but I was in no rush, so I can't complain. The good: - The chicken breast seemed relatively fresh. The bad: - The bread was really soggy and did a poor job of holding the innards of the sub together. The ugly: - Wait... I paid $5.89 for this?! Basically, if you're on 5th Avenue and want to get a sub sandwich, save yourself the disappointment and go to either Jimmy John's or DiBella's right down the road. read more

This is one sub shop that stays true to the "A-OK" Yelp rating. There is nothing special about Firehouse, and the wait inside is enough to keep me from returning anytime soon. I've had the veggie, Italian and roast beef sub. All the subs tasted decent, but I wouldn't go out of my way to come here. Every time I have come here, there has been a long wait for my sub even though it's not busy. I waited 20 minutes for a to-go sub the last time I visited. If you are really craving a sub, I feel like there are better options on 5th Ave and the surrounding area. If you do stop in, don't expect an outstanding sub. It is pretty average. read more

I thought this place was going to be just another Quizno's and was expecting a below average sub. When I read the menu, only one sandwich really sounded good to me and watching the over staffed group of people make my sub, I wasn't thinking I'd be very happy I chose Firehouse for my late dinner, but as I unwrapped the almost soggy sub i t was love at first bite. The sub was steamed, not soggy, the meat was quality, the sauce (honey mustard) was spot on and the size was great for the price (medium chicken bacon ranch (sub honey mustard) for $6.39. it was a really tasty sandwich for what it was and better than Subway and Quiznos. So, there you have it. Pretty good subs that are better than the rest of the competitors. read more

Their subs are amazing and so was the customer service. I had the Italian sub and all the pickles I wanted. The store was clean. The employees where personable and Professional. The manager came out and greeted me. He chopped it up with me and made me really feel like I was getting the full Firehouse sub experience. read more

Love this toasted turkey sub. It's very soft on the inside with the toasted bread, pile of lettuce. You get MORE MEAT than most sub places. Love the chip selection to and 50 flavor COKE machine. read more

A sub is a sub Nothing bad to say about firehouse subs. They make good tasty food. Yet their subs don't stand out above the rest. I have been there a few times and each I enjoyed my sandwich. Did it wow me? No. If you want to try sub flavors subway doesn't have give this spot a shot. read more

Woot woot. I've only been once, and they are definitely due for a second visit. I tried the sweet & spicy meatball sub, and found it to be exceptional. I will admit to being very critical of meatball subs, and believe that any sub shop worth it's salt needs to crush it on meatball subs, and they did not disappoint. The flavors were jawesome, not QUITE as spicy as I'd like to a great blend with the sweet and the bite, good cheese as well. The service is great, to a point, though their seemed to be "too many cooks" as it were - LOADED with staff when I went, though it was shortly after Grand Opening, and I doubt they still have that going on. Now, by "to a point" - they seriously seem adept at screwing up orders. I've eaten there once, a pick up order, and got white bread instead of the wheat that I ordered. A fellow manager at my store has eaten there three times - and twice they've messed up her order. Ironically, it seems that when they mess up the order, it turns out better! Que seras. At the end of the day, I'd definitely recommend a swing here - solid subs to be had, good prices, lots of additional sauce options available as well, easy parking and quaint eating area. read more

Already and firehouse fan because they make a fresh great tasting sandwich every time! but.. this location has a great staff, greeted me, asked my name, took my order and confirmed my toppings, had it ready quickly ( to go)! Just wanted to shout out and say thanks for making my lunch better... Location was clean and same decor as I assume most all of these franchises are set up. Yummy! PS- hook and ladder rocks! read more

Great tasting subs and lots of fountain drinks to choose from. Nice atmosphere, clean store & friendly staff at this location. Great reduced calorie menu items! read more

Firehouse Subs - Firehouse Subs! - Sandwiches Near Me - Columbus, Ohio

not a good sandwich, highly processed meat with no flavor, somewhat soggy, would not purchase again

I understand it can be frustrating to have guests come in to get food close to closing time. The location closes at 9 and we arrived at 8:20. The employees were deliberately rude and were shaking their heads in our faces and laughing at us from the second we walked into the door. we knew exactly what we wanted and ordered immediately. Multiple people came in after and received the same service. Employee making the subs made it very obvious she did not want to be there and was disgusted with us for coming in "so close to close". not coming back. you can tell they hate their jobs and their guests and it shows in the sandwiches sadly. read more

I came here on a Saturday afternoon. The place was empty which I don't mind. I think with reading the other reviews they have really tried to change from the customer service side. I was immediately greeted and introduced to the menu. This was my first time there so it felt a little rushed...I wanted to make sure of the ingredients as I don't consume pork but the cashier guy was a little pushy. I settled on the steak and cheese sandwich. It was good. No real complaints but I still love WG Grinders more. read more

My wife and I had lunch there this week. My sandwich, which was basically a Philly cheesesteak, was pretty good. The experience was somewhat complicated, though. The options for the sandwiches did not reflect the options on the menu, such as there being multiple sizes but the menu only listed one size. There was a place to order and a place to pick up your sandwich, but they carried the sandwiches out to you instead of having you pick it up (which was nice, but a bit confusing). Some sandwich orders were called out by name and some by number. They have one of those newfangled Coke fountain machines with 100+ options where you enter what you want on a computer screen. All the options are nice, but people seemed overwhelmed, and it takes a while for people to get their drink, which stinks because there's only one machine and the line for drinks got pretty long. Also, the entire staff yells "welcome to firehouse" when anyone new walks in, but they just mumble it, so it's hard to hear what they're saying until about the 10th time (at which point it becomes annoying). Worth checking out, though. Solid food, nice service, and they raise money for police and fire departments. read more

My Italian sub wasn't too bad but it didn't hold a candle to Jersey Mike's or Which's. It's in a largish building; much larger than it looks from the outside. The Coke machine didn't impress me because I only drink water with meals. read more

This place had lots of parking. There's always a long wait time to get your sandwich because the staff spend more time messing around instead of working. The sandwiches are good but kind of small for the price. read more

The meat subs are a solid 4.5 stars. The tuna sub is horrendously sub-optimal, and leads to rancor and malice from the staff when requested. It's this staff, particularly the evening shift, that is responsible for the low rating. Not for nothing, but the people working there at night treat people like they're trash. Hence, well, I consider the staff to be so trashy that I will not return. Is it really too much to ask for you to make a tuna sub, seriously? read more

A very basic hot sub sandwich place. The place was very clean and the food was standard. The only thing that I would change would be the wait time for our food. We probably waited about 15 minutes and there was only one other customer in front of us. It is mildly overpriced for the product. We also loved the sauces that you get to choose from read more

The service is so unbelievably slow. I went at 5:30, there were 3 people in front of me and I waited 20 minutes for my 2 subs. So slow and definitely not worth the wait. They use canned mushrooms, not fresh ones and their bread gets grossly soggy from the steam of the hot sub. There is no toasted bread to give the sub sound crunch and texture. I will never choose to return for their subs. read more