The service here is just extremely poor. Showed up 2 minutes before they closed, hustled to get there, pull up to the speaker, "we're closed", me: not for two minutes No response. I think it's a bad idea to employ people who represent your business so poorly and in a customer service field, are bad at customer service lol Oh well! read more

This was my first time at Mr heros and the food was great! They skimp on the meat, but the service was friendly and kind. There were things falling apart off the walls and the soda machine had no ice. We would come again! read more

Mr Hero Restaurants - Lrg Romanburger - Delis Near Me - Columbus, Ohio

Me and my sister went to Mr. heroes last night maybe about 10:30/11 on Livingston Avenue and tell me why I went to pour out the soda I had last night and there was black stuff in my cup and the inside was dirty.Its disgusting that they would serve people that. I would never return horrible, horrible horrible. read more

Mr Hero Restaurants - The inside of my cup from Mr. heroes on Livingston Avenue. - Delis Near Me - Columbus, Ohio

This place is a fast food but usually have to wait a few minutes since it's cooked to order . That's fine with me though I love hot fresh food and cooked to order. They wear gloves and clean if you go inside I just do the drive through usually . But the menu has a variety of items and I love the waffle fries . The wings are good also . The mushrooms aren't bad either . The food has been consistent so far even when we had it delivered. read more

Mr Hero Restaurants - Chicken Philly - Delis Near Me - Columbus, Ohio

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Decent food but prices are OUTLANDISH. It is 12.99 for a sandwich alone, and another 5 to make it a meal. Only thing I will say is portion sizes aren't bad. Other than that not worth it. read more

There used to be more Mr. Heros around. It's been decades since I've been to one. Noticed this along Livingston; Sweetie used to go here, but it closed for awhile, and seems to have reopened in the last year or so. It has pretty much what you would expect: subs. Italian subs, subs with chicken, or hamburgers, or whatever on them, but subs. And pretty damn good ones. Good bread, good meats, good toppings, interesting combinations. I had a Romanburger LTE (which essentially means more of everything.) It was really, really good. Fresh veggies, flavorful burgers, ham, and sauce, good sub bun. It held together well, and was a great balance of flavors and textures. Sweetie had a cheesesteak, and liked it. The waffle fries were just okay, nothing special. They have other sides that look interesting, and other sandwiches. Sweetie says she used to love the garlic bread, but they no longer have that. Service was friendly and fast, prices are reasonable for what you get. Turning out of the lot would be hard in traffic, so be careful. We got it to go, but it is clean and bright inside, so I'd eat there too. read more

Tastes good . Bit pricey but delicious for my pregnant cravings. Service could've been better but nobody wants to really work in the fast food industry so no hard feelings :) read more

I grew up in Cleveland and always remember Mr. Hero. Still flourishing in Northeast Ohio, but only one location exists in Columbus, on Livingston Ave. If I'm in the neighborhood and have the time, I'll stop by for a Romanburger or Cheesesteak. In my last two visits I have had a very good, consistent experience in getting the Romanburger. The regular size is 7" with two burgers, but they have been running a special on the 3 burger 10", which is a steal for only a nickel more than the 7" at $5.55! Beginning with a fresh baked Orlando roll, it is topped with shredded lettuce, tomatoes, onions, and a special recipe Italian oil seasoning. Then topped with burgers, a white American blend sliced cheese, grilled salami and ham, and mayo. It's a perfect combination! Pictured is my 10" Romanburger with no mayo and over 1.5 hours old. Still intact! read more

Mr Hero Restaurants - Delis Near Me - Columbus, Ohio

1/27/2017 8:57PM I am here every once it a while. They are always pretty nice to me. Never have had a order messed up. I have ate inside a few times. Its always clean. That do have food made to order so it is a bit longer but that is a sacrifice I am willing to make vs food that has been sitting in heating trays for who knows how long. This stuff is high in calories and they do display that on their menu so I don't eat here often but it is always good when I do! read more

The funny thing is, Mr. Hero's seem to be in the hoods of most cities like Rally's but not as popular. I first tried this place for the first time as a child in Toledo within the Manhattan Plaza and it was so good. I believe it was a Philly Cheesesteak, but as I've grown up the Philly is just a'ight, however, that RomanBurger is the BOMB. IDK what it is, but the balance between their house dressing and mayo is tantalizing with the Grilled Salami and beef, now I know this isn't the healthiest item to try, but hell it is worth trying on a cheat day! lol The waffle fries are decent (come with the combo, but my review of waffle fries are biased because I do not like waffle fries. Now after typing this review I now want a RomanBurger lol. The establishment drive thru is really slow and that's why service gets a lot mark, but the employees are really friendly, so that is a PLUS! My rank of the establishment is as follows: Food 5/5 (Based on Roman Burger) Service 1.0/5 (So slow) Establishment 3/5 (Closes dining room at 6) read more

While priced decently, you can do a lot better than Mr. Hero's. I remember Mr. Hero's from my childhood. Back in the day, there were many locations around Columbus. Now, there is just one left in the city. If the taste and freshness of the food is why, I understand. It seems like a good bargain. Two Philly cheese steaks and two Bavarian cream filled churros for just $10. After I ate it, though, I feel like I paid too much. The cheese steaks, while hot, are stale and a bit hard. The churros, like something you should get free while getting your car fixed at a dealership (not much more than a hint of the cream in a slight smattering of crunchiness). While it was fun to go retro for once, I don't think I'll be back again. Two stars. Mostly for the kitchiness. read more

Mr Hero Restaurants - The drive thru. The hanging lights run completely around the building. - Delis Near Me - Columbus, Ohio

My mom took me to Mr. Hero years ago when one was located inside of a gas station on the westside of Columbus off of Wilson Road. Of course that location has been long gone. Once I found out we had one out east on Livingston Ave. I never pass up a chance to go whenever I'm in the area. While pregnant with one of my children I used to pass the restaurants exit on my way home from my OBGYN apts. So I always stopped. I'm obsessed with the Roman burger and fries with cheese sauce. It's addicting. It's always served fresh and warm. I think they used to be open late and now it closes earlier. If you've never tried it, I definitely suggest you go soon. You won't be disappointed. read more

Mr Hero Restaurants - a sandwich and french fries - Delis Near Me - Columbus, Ohio

This is hands down one of my most favorite fast food spots! Especially after a late night out on the town with friends! They were kind enough to take multiple orders and the Sicilian Sub is the BEST! I always get that with a side of Italian dressing! Have not had a bad food item yet. And the waffer fries are always good! read more

Worst service ever in elyria today I went and ordered 2 steak subs a 2 liter of soda and a chicken bacon ranch sandwich for my son they forgot to give me the chicken bacon ranch sandwich and when we went back my son went in there and waited in line and then told the cashier that his mom called about his missing sandwich and the cashier said to my son next time I recommend you better have a receipt when we disnt get one and then he waited for 5 more minutes to get it and then when it was done the cashier threw his sandwich on the counter and said here you go I want a certificate for free subs or something read more

Customer service is so great here, I am updating my three to a four. Read my earlier iteration for details of the delights that await you at central Ohio's only Mr. Hero. read more

Mr. Hero. It's only your hero when you are wasted, apparently. I used to LOVE Mr. Hero as a kid. I remember begging my parents to stop when my dad had a business trip in Cleveland. My parents liked it as well so there were never objections. I stopped a few weeks ago while driving across Ohio. My meal was gross. I got the classic burger ($5.90) without onions, and I got bacon added for an extra dollar. It was nasty. The burger had no seasoning whatsoever. It was fatty and had seeds in it. I wasn't looking for upscale dining, but I wanted something edible. I ate half and threw the rest away. It just wasn't good. And for an extra dollar I expect more than a single slice of pre cooked bacon. The dining area closes at 6:00 PM. Weird. The only redeeming quality is that this would taste good drunk, probably, and it is super cheap. read more

Well if it was a few days ago it would have been 5 five stars, but after todays visit it is down to three. They sandwich I had the first time was awesome believe it was the bacon and swiss cheesesteak, good amount of meat, cheese, and some delicious mayo spread. Today I ordered their $5 cheesesteak special with double meat and cheese. The meat was certainly doubled, the cheese was non-existent, customer service is lacking, but at least the decent sandwiches make up for it. For $5 I rather have a sandwich here compared to subway and their lack of meat subs. read more

I bet this place is fantastic if you've had a lot...a lot of alcohol. I decided to try this out randomly one evening, because it was close and most of the reviews on here were pretty solid. I really have no reason or urge to go back though. The food was reasonably priced and the service was actually quick (opposed to what most of the reviews have said). I had to try the "famous" RomanBurger and fries. The food was greasy, pretty bland, and unhealthy. Lo and behold...a drunkie's paradise lol I wouldn't go out of my way to try this place and even if you've been drinking, I think you could find something better. read more

I decided to finally get over to Mr. Hero today for one of their Roman Burgers. This building was almost unmistakably a former G.D. Ritzy's location (does anyone else remember that place??) Since I hadn't been to a Mr. Hero in quite some time, I was hopeful that it was as I remembered - delicious. I was not disappointed. Grilled to order and fresh. I must mention that I happened to be there right at 11:30AM, so I wonder if all the parts would have come together just as well if they were in the midst of a full lunch rush. Either way, you owe it yourself to give it a try - especially if your other options are "find-anywhere" spots such as the King or the Clown. Just about as fast, but somehow different - in a good way. read more

Over priced & unsanitary the guy counting my money with his gloves on then proceeded to put his hand in the bag to open my bag to put fries in it touching everything didn't change his gloves at all read more

We were there about 11:45 am. My husband's Romanburger & my Gyro were fabulous. I like how they are made to order while you watch. Great food & service. Yes Columbus needs more Mr. Hero restaurants. Dj read more

Great food ! Slowest service I've ever had and you can hardly understand the guys version of English

I would give them 0s if I could. Beyond dirty, rude, horrible customer service. On the way to Nationwide Children's Hospital and wanted to try it. It was not worth the 40$. Three 7" combos and one side! I feel like a jack ass for just coming here. read more

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This is the only Mr Hero left I think, unfortunately, their food is really good but they are super expensive and slow as hell

As fast food goes, they are great! Yes, it can take a few minutes to get your order or you might sit at the drive thru a few minutes before you are greeted, but the service is friendly and the orders are done right. Almost got 4 stars because they have Pepsi, but the lemonade makes up for it. Go for the cheese steak and waffle fries. read more

So listed this particular Mr. hero Denison Ave Cleveland as 1 star because this Mr. Hero is the worst in franchise history. Shitty Yelp site won't let me choose 0.Yesterday on 2/21 I got the fist from Mr. Hero thru door dash but still had my craving bc I will not eat mayo and they slathered my roman in it. So I decided to try again today but this time carryout. Ordered exact same thing as yesterday. I show up the cup is half full of soda once again. Before I start bitching and degrading these inbred window lickers I decide to check the Roman for mayo. Yep slathered in mayo again but this time they took off the onion. Congrats doing your job at 1 out of 4 try's correctly or 25 percent. I should of known when I saw the guy making the sandwiches it appeared he had a giant skid mark on the back of his pants like he may have shat down his leg. On appearance alone I'm pretty sure his mother married her brother and then had that sloth as offspring. All in all I threw it on the ground stepped on it didn't pay and left. Don't use this location well unless u want ole shitty inbred "mcgritty" making your roman!! read more

For some unknown reason I came back here for lunch. I was hoping the first visits wait time was an aberration. Unfortunately, the wait time was still 20 minutes which is an absurd wait. I won't give them a other chance. read more

Truth!!! The Romanburger is one of the best sandwiches out there!! Believe me when I tell you, Mr Hero is Top tier hot subs! We need more in the Columbus area! read more

Greasy and the flavors clashed..I would've been more satisfied eating the ass end of a skunk..the best part of my sandwich was the bread

I must be living under a rock. I've never heard of this place till last week. Now I've eaten there 3 times and thought it deserved a post. I haven't tried every item but I don't think I will eat anything but the Sicilian Angus sub that's on sale for 5.55 combo for awhile. Love it along with the crunchy little zesty fries. I'd like to try the roman burger since that's what reviewers talk about but the Sicilian sub has mushrooms steak pepperoni maybe salami not sure but it's great. The workers don't say much but the food makes up for it. read more

Their regional manager contacted me and took care of the matter. I am pleased with the results and have now changed my rating to a 4.

You have to understand what a ROMANBURGER is to believe that a chain with a drive thru gets FIVE STARS. Who cares if it takes a long time to get your food. Who cares if a meal costs $8 with a drink. Who cares about anything other than the ROMANBURGER. Once you taste it, you'll understand. A 10 inch hoagie covered with two small cheeseburgers, capricola ham, special sauces, lettuce and onion and I may be wrong- they may put different ingredients in it...but I promise you once you bite into this ROMANBURGER you won't care either. IT IS HEAVEN! And, if you happen to order the waffle fries- they are HUGE, HOT and CRISP EVERY time! Cheese sauce is good, too. This chain is based out of Cleveland...every time I'm in the area- I go out of my way to stop here. TRY IT. If you don't like it- I WILL SEND YOU A REFUND! (Only if I know you!) Who ever thought a chain would get five stars from me!!! read more

I will give this place three stars on the fact that I love their food, but Tonight my sister, niece, and I went to this establishment. The door stated their hours had changed to closing at 10 on mon-Thursday, Friday at 9 pm and Saturday and Sunday at 11. That's fine it's 9:15.....but the door was locked. And two employees inside screwing off. I guess they only want customers when it's convenient for them and it doesn't interrupt their horse play. read more

Had the worst restaurant experience of my life at this restaurant yesterday. I went in about 12:05 because I work about 5 minutes away and thought it might be good, plus I like gyros. I can tell you I'm never going back to this horrible place. I pulled in and went inside. I was greeted at the counter by a gentleman who barely spoke English. Normally I don't mind that situation because he was polite but no one in the place really spoke English well. It was frustrating. I give him 3 orders (ordering for people from work as well as myself) and he takes them down on a paper scrap and puts them up to the clips on the counter where actual sales slips and orders would go.... Here's where everything went wrong.... It's lunchtime. I get it. It's busy. There's a line around the building for the drive thru. There's a lady in an SUV waiting at the window. At least 10 people come in behind me. They keep dropping fries into the fryer. I think everything is okay. I'm waiting beside the counter for my food. FORTY minutes go by and the lady at the drive thru hasn't gotten any food and neither have I. No one has even put my order into the computer or taken my money. Finally a lady comes and asks me, can I take your order? Uh yeah, I need 3 orders, and she takes one then walks away. I was so frustrated and I just wanted my food and to leave. If it has just been my food and my money I would have. I can't believe a business runs this way. The food was cold and nasty by the time I got back to work, almost late to clock in from my lunch at 1 PM. WHAT THE HECK MISTER HERO?! read more

Oh! i live in Virnigia and a few years ago we had one Mr.hero restaurant near were i live, ive always went there since i was 14 and i remember the first day i took abite out of that romanburger as the first guy said, "IT WAS TRULY HEAVEN" and i went almost everyweekend, those fries were awesome and i even applied to work there but because of school i couldnt, UNFORTUNATELY they Closed the place down:( i dont even know why, one day i saw the closed business sign and i thought it was gone forever! but im glad it dint, i never been to ohio but just because of MR.Hero i will go there to visit!!! PEOPLE PEOPLE!! please TRY IT al least once, one thing i know, YOU WILL GET HOOKED, ive never had a burger taste so good!! I LOVE IT! read more

Mr. Hero was a very surprising stop for me along I-70 going through Columbus on the way back home to Chicago. Looking for something else other than the usual fast food fare, I found this gem. The food is prepared fresh so it will take some time, but the food was really good. I had a steak sandwich and it actually reminded me of a few steak sandwich places back home in Chicago. It includes steak, onions, green peppers, and mushrooms and chopped up and cooked together along with some waffle fries. It wasn't seasoned quite as well as the places I'm used to here in Chicago, but if I'm ever going through Columbus on I-70, I'll definitely stop by! read more

First of all the food was prepared as I remembered as a child growing up in Cleveland. We take our daughters regularly to NWCH and once in a blue moon will stop at this location for lunch on our way home. Yesterday we stopped there and handed the cashier at the drive thru a $20 bill and felt it, held it up to the light and handed it back to me and told me that it was not real. The bill was from 1950 and well used. She told us that it did not have a line in it and that she knew fake money and that this bill was fake. My husband and I tried to explain to her that in 1950 they did not use watermarks or "lines", but she was still amendment that this bill was not real. She explained that she gets a lot of fake bills at her location, and I suggested that if she was going to actively accuse people of giving her counterfeit currency that she invest in one of those high tech little markers to back up her accusations. She stated that she did not need a marker she knew. I was very embarrassed, I am an honest person and wife to a USN veteran and I understand the location of this establishment is not in the best of neighborhoods but I did not appreciate the service that we received. I suppose the problem is that most of the people that work there are immigrants and do not remember what the "old" money used to look like. Guess next time we go there we'll just use good old plastic to save us the hassle. read more

this is the worse mr. hero i have ever had in my life.i dont know what they use in their food but they need to call elyria or cleveland to see what they are doing wrong. i crave for mr. hero but before i eat this one i will drive 2 hours away for that great taste. It's sad when Mr. Hero out of town taste way better then this one here in Columbus. read more