Today, I received a text saying my order had been canceled. I immediately called the store, and they were able to help me right away. They confirmed that my order was actually on its way and already with their driver. Every time, and I mean every time, I interact with this store, the team is incredibly helpful. They take the time to address my questions and concerns, even during the busiest lunch rush, and they make me feel like I'm their only customer. Their customer service is truly outstanding. Everyone is friendly, patient, and willing to help. That's why I keep coming back. I love this store, and they do an amazing job! Thank you for always going above and beyond! read more

The food as usual is always good but this time I tasted your potato salad and it reminded me of my own. It was excellent. I've always been crazy about your Gargantua. Thank you very much. read more

Never been so upset!! the two people working clearly didn't get along. there were flies all over the food. The line was so long because the service was so slow. Both workers had horrible attitudes Came in to get a sub on my birthday and it was ruined. 3 people in line also left to go somewhere else This restaurant is losing bussines. Someone high up needs to come to this store and figure things out!! read more

Freaky Fast needed? Great location fulfills this mantra every time, whether I have placed my order online or stop by in person, the sandwich is often being made as I'm ordering it and it's wrapped and ready for me by the time I walk down to the end of the counter. Expert sandwich makers for sure. I appreciate the option to have any sandwich served in a large lettuce leaf wrap - it's surprisingly refreshing with the italian sandwich fillings, like an antipasto crunchy, crisp wrap and very satisfying. My favorite sandwich is the vegetarian on white bread though - comfort food in spades and very delicious and fresh-tasting. read more

NOT FREAKY FAST. Walked in at 2 PM for a Giant and they informed me that it would 'be awhile' as they were out of bread and apparently baking more. Walked out as I didn't have 30 minutes or more to wait for them to bake. read more

My work loves ordering food for the office. We're typically in a weekly rotation between pizza, wings, or subs. Jimmy Johns is no question THE SPOT for subs. Their delivery slogan "freaky fast" is no joke. We always order multiple subs and sides so we expect a bit of a wait, yet we always get our order dumb quick. I wouldn't be surprised if it was announced that Jimmy Johns actually tracks your orders live and starts making the subs simultaneously as you're placing the order online. I just now noticed some of the other Jimmy Johns locations have rough reviews, so it speaks for itself that the Perimeter Dr in Dublin location has the best reviews in the area if not around Columbus. I was on a kick for their Jimmy Cubano sub for awhile, which is amazingly delicious and filling. However, I've discovered my true calling and passion for their Club Tuna sub (tuna salad & provolone cucumber, lettuce & tomato). You may read and think "dude not a big deal, these are just basic subs". Let me tell you that Club Tuna with extra tuna (worth the extra $1.75), extra pickles or even better a quartered pickle on the side, a little bit of Grey Poupon Dijon Mustard and a little bit of Hellmann's Mayonnais is taste-bud Heaven between some French buns. To add to how Jimmy Johns stands out from other sandwich places is that their sandwiches are all customizable with options from Freebies (free options) to Add-Ons (cost a little extra). My biggest pet peeve about subs at other places is when you unwrap their subs and take that first bite, they are dryer than the Atacama desert. Jimmy won't let you down. Let Jimmy Johns subs quench your thirst. Drink not even necessary. read more

Placed an order online. Got a confirmation and my credit card was charged. Went to pick up and they had no record of my order and after seeing my confirmation and credit card statement, they would not give me my food or refund. Had to call corporate to request a refund. Apparently there system was down but no one ever apologized. Still waiting for refund. read more

Great turkey sub. I was the only customer in store at the time but I find it bothersome that it took near 10 minutes before they even acknowledged my presence! read more

Jimmy John's - a close up of a bag of food - Sandwiches Near Me - Dublin, Ohio

Okay, I know it's boring, but if I could only eat one thing for the rest of my life, it would be a turkey sandwich. When I find myself with a craving and I'm in a pinch, I usually seek out a Jimmy John's. Their "Turkey Tom" (#4) is my favorite fast-casual turkey sandwich on the market because it's delicious and a great value IMO. All ingredients are always super fresh, which makes for a very refreshing sandwich (but I miss the sprouts!). Their "Thinny Chips" taste like other restaurants' regular chips, so I usually grab a bag of those too. Skip the cookies though, they're pretty dry. My experience with the rest of the sandwich offerings is nonexistent. If I go to a sandwich place, you know I'm going to be ordering turkey. Maybe I'll get a little fancy and add avocado or bacon, but the star of the show will always be my favorite poultry. Be still my heart! No matter the location I visit, Jimmy John's does a fantastic job of delivering on the "Freaky Fast" motto each and every time. The speed alone is worthy of five stars. I know I'm not going to receive outgoing, attentive customer service because that's not their jam. It's the speed that counts here. This location is probably the fastest and most efficient of the JJ's I've visited in the city. Two thumbs up for Jimmy Johns. I'll be back for another Turkey Tom before you know it. read more

I sat next to the soda machine and was able to observe one of the workers preparing lettuce. He wrapped the container several times with cling wrap. I could tell that proper food handling was important. The freaky fast mantra is true. By the time you pay and walk to the drink machine the sandwiches are done and waiting. I like the fact that they use name brand ingredients (Helmans). Bathroom is a 4 of 5 bowls. No urinal. read more

Jimmy John's - a bathroom with red and black tiles - Sandwiches Near Me - Dublin, Ohio

"Freaky Fast" is not followed at all locations. My last two orders have taken 45 minutes to 1 1/2 hours from order being placed to delivery. The convenience of delivery and time savings is long gone by the time my order is received. Interestingly enough there is never a update or notice of any kind that the order is going to be over an hour otherwise I would make a different choice. Time to look for another sandwich shop. read more

Looking for a place to pick up lunch for a get-together, and noticed this was on the way. I've never been to a Jimmy John's- I figured they were just another chain bent on taking over the world, and I usually avoid places like that. But thanks to reviews by other Yelpers, I decided to give it a try. Service was very fast and friendly. The subs: better than Subway, and bigger, for just a little more money. Overall, a good place for a fast sub. read more

I've been ordering Jimmy John's from this location for over half a year and they have been so nice. Not to mention they get a lot of business from my company and the company next door to us. I remember my first sub was the tuna and I wasn't so crazy about it until my co-workers started suggesting the best subs on the menu. So from then on I knew which ones I like the best and only order those when I'm in the mood for Jimmy John's. I don't mind that now Jimmy John's wants us to do group orders so they don't have to keep driving over to my work so many times, it's the only logical thing to do. So my co-workers and I always order our subs online as a group now and usually have everything very quickly just as they advertise on the radio. I tip this location extra sometimes just for the service because they are friendly and I appreciate how much they have to drive out to give us food. Plus put up with my co-workers too! read more

Carry out, Delivery or eat in this location always nails it. There are better quality subs in the area but this Jimmy John's location is always a go to when I am in a hurry and don't have time to wait in a line. Their app makes it super easy to order and 9/10 times the sandwich is bagged and ready when I walk in the door. As there name states freaky fast. Price point is a little high vs quality/quantity but the speed/reliability make up for it. read more

Another place in walking distance of me. We all know how I like to support local establishments, so I gave it a whirl. Coming in, I was basically comparing this to W.G Grinders, which is big shoes to fill. Overall, they come in below the W.G bar, but that doesn't mean this place is terrible. Decent atmosphere and nice service. They are new, so they want to help and earn your business - thus they aim to please. They were nice to me, pleasant and prompt. Can't knock the service. The real "meat" of this review comes down to the food. It's pretty decent - but not outstanding. They go a little heavy on the Mayo, so if you don't like that, be mindful. This place is better than subway - crisp toppings, nice bread, fresh ingredients, but doesn't stand out as exceptional. Kudo's to this place on it's website - very nice, especially the interactive nutrition menu. You can add and take off topings (including the bun) of all of their sandwiches to see what calories/fat/etc you're consuming: http://www.jimmyjohns.com/ read more

I love this place. Love the sandwiches... they always taste fresh. I do wish they wouldn't have gotten rid of the bean sprouts on the sandwiches. Those were good, but I get it - most didn't like them. At this particular location, the service is wonderful. I've probably ordered here for delivery a good 10 times over the years and visited the sandwich shop in-person maybe 5-8 times and each time, the staff is all super friendly, helpful, and you're greeted with a smile. I'd definitely recommend it over Subway, Pot Belly's, and definitely over Jersey Mike's, but that's just my personal preference. read more

The first time I visited this store, it took about 15 minutes for them to make 2 sandwiches with no other customers in the store. The second time I visited (today) I walked in the store and they told me it would be a 30-40 minute wait for my sandwiches. When I inquired as to why, one of the employees rudely showed me the long list of delivery orders they had to prepare. Just awful customer service. Clearly just wanted me to turn around and walk out. So I did. Won't be back. read more

Visited this Jimmy Johns tonight for dinner with my husband. I've read the reviews from the other Yelpers and since we are in the neighborhood (Mom's in the hospital), we decided to come here for dinner. There were at least 3 guys working the counter. I dont recall any of them smiling at us. They took our order, we grabbed our drinks and we were seated. I will have to give JJ's credit for working so freaky fast in making our sandwiches. Not bad at all. :) The music was playing loud at this location and people were coming in for dinner left and right. I highly recommend this location!! read more

I went in for a sub and a pickle. I added hot peppers on my sub. When the girl handed me just a wrapped sub I asked if the pickle was wrapped in, and she said yes. Once I got home I discovered there was no pickle. And no hot peppers. Very sad. read more

I fell in love with Jimmy Johns fresh subs when I lived in Chicago. I haven't been in years. The staff in this location were great even though I couldn't figure out why there was so many of them. There was only people in the place. The sandwich was amazing as always and jam packed with nice fresh vegetables that you just don't get in other sub places. When in Dublin, I will be pack. read more

I work very close to this location, they're always nice & they get my food to me without error time and time again. What's not to love?

This fine, young, handsome, charismatic, funny, caring, loving, and sometimes overachieving lad made my JJs experience one for the ages. Im tell you I love this place and the workers in it. Walk into a slice of heaven and enjoy a nice long juicy turkey tom. Would recommend! 5 out of 5 bowls. Still no urinal. read more

this location is horrible. i called 3 times and waited 2.5 hours for two sandwiches and pickle. well i thought i would give them another shot, because maybe they were having a bad day that day... nope i was charged for two subs when i only orded 1. i spoke to the manager and demanded a refund all she said was okay and had her delivery driver take my food back. horriable customer services. read more

This is the best Jimmy Johns in the city. Customer service is always on point and everyone is smiling and cheerful. They even have my order memorized! It's obvious this is a unique culture created by their manager because he is always there smiling and encouraging his staff. read more

Crazy fast subs-- so much fresher/tastier than Subway and not greasy like Charley's or Penn Station. The Roast Beef is my favorite.

This Jimmy John's is awesome. The workers (all 500 of them) are super friendly and very efficient. I almost always order the beach club. It has turkey, provolone, avocado spread, tomatoes, lettuce, cucumbers, and mayo. It is supposed to have sprouts, too, but they don't even have sprouts at this location so I don't have to make any special requests, which is awesome! Their french bread and their avocado spread are the best parts of the sandwich, in my opinion. Today I'm pretty sure I was in the store for less than three minutes total. They made my sub so fast I could have sworn I stole someone else's. read more

Just make sure this franchise doesn't get your order wrong! I live west of Marysville and patronize this store regularly, as a vegetarian I get their veggie sub every Sat. This time my order was wrong, Tuna (which I don't eat) instead of my usual and I didn't notice until I got home. I called, expecting an apology for their mistake and my lack of dinner. Nope. The manager would not even take my call personally, sent word through an employee that (get this), Jimmy Johns will replace their mistake only if I SAVE MY SUB UNTIL NEXT WEEK OR UNTIL THEY CAN VIEW IT PERSONALLY!! I am stubborn enough to do it. Thankfully I have a freezer. I will see them next week. Then, hopefully never again. Whatever happened to good customer service? read more

As I was leaving the shopping center the two Jimmy John drivers were racing on so fast they cut me off. I beeped my horn and the second driver flipped me the middle finger. I called the store manager and he seemed indifferent. Sandwiches fast are important but not at the expense of an accident or even worse. read more

1/052015 we put in an order for JJ. One was a totally tuna..The sandwich smelled horrible like it was rotten..The taste was very extra fishy. Called to tell JJ's, and told them what happen . The person said there was nothing wrong with the tuna, it hadn't met its 3 day's.He said he smelled it, but he would stir is up and smell it again..really!!!. He was going to have someone taste. Than hung up, didn't take my name or phone # to call back. I threw the tuna away. My co worker shared her sandwich with me, because I needed protein due to the fact Im a diabetic. read more

I am new to the area, i love jimmy johns and the first sandwich I thought about ordering was jimmy johns. And I have to say it was the worst sandwich I have ate in my life from there. Jimmy johns is one of my top favorite restaurants! But I was truly disappointed today. I ordered a sandwich for delivery and I literally live 5 minutes away. So I would say maximum I should've received it in about 15-20 minutes! My sandwich got here in 55 minutes!! That's almost an hour for one "freaky fast" delivered sandwich!! What disappointed me the most was that I chose jimmy johns in specific today because I wanted the fastest delivery possible instead of waiting the normal 45 for any other restaurant, and it actually took longer than that. Not to mention the worst part!! Since it took an hour to get here it was so soggy and disgusting Bc of the mayo and tomato in this 80 degree weather! The bread and lettuce were all watery and soggy and and the tomato was hot and nasty and the mayo was more like white juice now dripping down my arm. Just a complete mess!! So disappointed today. read more

Once a week i end up in Dublin for work, i usually eat at this Jimmy Johns.Occasionally i bring my kids with me when school is out, my daughter orders a slim 5. salami, capicola and cheese. She doesnt like capicola, i ask them to take it off, (which they have no problem with), however when u ask if they can put a couple of extra slices of salami on (which is a cheaper meat), you would think you asked for their first born. Im told that it is Jimmy Johns policy that they do not substitute meats, SO YOU ARE ESSENTIALLY STEALING FROM YOUR CUSTOMERS! So i go to the website to complain (the website keeps giving me an error message. Now usually i would not complain or go through this much. But this irks me (i really cant stand when a business puts sales over customer service) So i call in where im told again pretty much; Too bad, company policy. No, what can we do to make it right, nope, nothing, Wait; i did get a: we might review that policy a some point. I was also told that its policy, so that the assembly process is not slowed down. Apparently the assembly process is not slowed down by the removal of meats, just replacing them. I actually dont have a problem with the quality of the product, just the corporate policies of the company. Hence we had lunch elsewhere today. read more